App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

ICIMS

Cloud-based enterprise ATS for global talent acquisition

Table of Contents

Is this product right for your business?

Find out with a

ICIMS - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2026

ICIMS overview

Based on 824 verified user reviews

What is ICIMS?

Reviews for iCIMS Hire come from a wide variety of industries, including Hospital & Health Care (8% of reviewers), Computer Software (7%), and Staffing and Recruiting (7%). The most frequent use case for iCIMS Hire cited by reviewers is recruiting (58% of reviewers).

What do users say about ICIMS pricing?

Reviewers indicate that iCIMS Hire offers valuable features and time savings, and some users feel the base version is cost-effective. However, many reviewers report high costs, extra charges for features, and limited pricing transparency.

Starting price

Alternatives

with better value for money

Pros & Cons

Applicant Tracking

Candidate Management

Recruiting

Limited and complex search tools

High and incremental pricing

Cumbersome and unintuitive reporting

Do you work for ICIMS? Manage this product listing

ICIMS’s user interface

Ease of use rating:

4.3

(824)

ICIMS reviews

Overall rating

4.3

824

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.70/10

Rating distribution

397

320

Pros

“We found the CRM piece robust and were able to set up our system and dashboards for ultimate efficiency, but there was a definite learning curve, and your team will need to go the extra mile with setup to utilize it to its full potential.”

Lisa C.

Talent Acquisition Manager

“Hire enabled a more structured and efficient recruiting process, with strong pipeline visibility and collaboration capabilities.”

Monica M.

HR Generalist

“Integrations can be setup to other vendors and you can proxy in as users.”

Aarti B.

HRIS Manager

Cons

“There is no single reason i can say i did not like about icims... maybe sometimes having duplicate profiles created causes an issue until integration we can't know regarding the duplicate profile.”

Swaminathan S.

HR Assistant

“Instead I have to spend more time scrolling the list to find what is needed.”

Stephanie B.

Human Resource Lead

“While iCIMS was a very powerful tool, it was not super user-friendly.”

Lisa C.

Talent Acquisition Manager

Who uses ICIMS?

Based on 824 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Hospital & Health Care

Consumer Services

Information Technology and Services

Public Relations and Communications

Others

Use cases

Recruiting

Onboarding

Applicant Tracking

Talent Management

Job Board

ICIMS's key features

Most critical features, based on insights from ICIMS users:

Application management

4.4

(18)

Resume storage

4.0

(3)

Resume parsing

5.0

(2)

Assessment management

2.0

(1)

Interview scheduling

5.0

(1)

Job management

4.8

(4)

Careers page

(0)

All ICIMS features

Features rating:

4.1

(824)

Activity dashboard

4.0

(1)

AI candidate scoring

(0)

AI copilot

5.0

(1)

AI/Machine learning

(0)

Alerts/Notifications

5.0

(1)

API

(0)

Applicant tracking

4.6

(29)

Application management

4.4

(18)

Approval workflow

(0)

Assessment management

2.0

(1)

Background screening

(0)

Boolean search

(0)

Candidate management

4.2

(15)

Candidate profiles

4.1

(15)

Candidate tracking

4.5

(14)

Careers page

(0)

Chat/Messaging

(0)

Collaboration tools

2.0

(1)

Commenting/Notes

(0)

Communication management

(0)

Compliance management

(0)

Compliance tracking

(0)

CRM

1.0

(1)

Customizable branding

(0)

Customizable fields

(0)

Customizable reports

(0)

Customizable templates

(0)

Dashboard

(0)

Data import/export

4.5

(2)

Decision support

(0)

Document management

4.0

(4)

Electronic forms

4.0

(5)

Electronic signature

4.0

(4)

Email management

4.5

(2)

Email marketing

(0)

Email templates

4.0

(1)

Employee handbook

5.0

(1)

Employee onboarding

4.6

(5)

Employee profiles

4.3

(15)

Feedback management

(0)

For accountants

(0)

Generative ai

(0)

HR management

3.3

(4)

Human-in-the-loop (hitl)

(0)

Individual development plans

(0)

Internal hr

(0)

Interview management

4.5

(2)

Interview practice session

5.0

(1)

Interview scheduling

5.0

(1)

Job board

(0)

Job description management

(0)

Job management

4.8

(4)

Job marketplace

(0)

Job posting

4.6

(28)

Job requisition

4.8

(8)

Live video interview

(0)

Matching engine

(0)

Mobile access

2.0

(1)

Offboarding

(0)

Onboarding

4.3

(10)

Orientation workflow management

3.7

(3)

Panel interviews

(0)

Performance management

5.0

(2)

Performance metrics

(0)

Personalized outreach

(0)

Pipeline management

(0)

Pre-recorded messages

(0)

Question library

(0)

Real-Time reporting

3.0

(2)

Recruiting firms

(0)

Recruitment management

4.1

(11)

Reference checking

4.0

(1)

Referral tracking

(0)

Reminders

5.0

(1)

Reporting/Analytics

4.3

(4)

Reporting & statistics

5.0

(2)

Resume database

4.4

(16)

Resume parsing

5.0

(2)

Resume posting

4.3

(7)

Resume search

4.1

(18)

Resume storage

4.0

(3)

Scoring

(0)

Search/Filter

(0)

Self service portal

4.0

(11)

Session recording

(0)

Skill assessment & scoring

(0)

SMS messaging

(0)

Social media integration

1.0

(1)

Social recruiting

(0)

Tagging

(0)

Talent acquisition

4.9

(8)

Talent management

(0)

Talent pool

(0)

Task management

4.0

(6)

Third-Party integrations

3.0

(2)

Training management

3.3

(4)

Two-Way audio & video

(0)

Workflow management

4.5

(4)

ICIMS alternatives

ICIMS

4.3

(824)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.1

Features

4.1

Value for Money

4.1

Customer Support

4.4

CEIPAL ATS

4.6

(1.2K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.6

Zoho Recruit

4.5

(1.2K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.5

Customer Support

4.2

BambooHR

4.6

(3.6K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.4

Value for Money

4.5

Customer Support

4.5

ICIMS pricing

Value for money rating:

4.1

(824)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about ICIMS price and value

Value for money rating:

4.1

(824)

To see what individual users think of ICIMS's price and value, check out the review snippets below.

Lisa C.

Talent Acquisition Manager

“Hire enabled a more structured and efficient recruiting process, with strong pipeline visibility and collaboration capabilities.”

Monica M.

HR Generalist

ICIMS integrations (11)

Integrations rated by users

We looked at 824 user reviews to identify which products are mentioned as ICIMS integrations and how users feel about them.

UKG Ready

Integration rating: 3.5 (2)

“Having the integration to our system was the only way this would work.”

Heather F.

HR Generalist

ZipRecruiter

Integration rating: 5.0 (2)

“This is the main driving force behind our automation. Through this, our internal data is updated directly on the display without any manual work.”

Megha P.

Convenient, Easy Event Management for Our Team

Other top integrations

ICIMS customer support

What do users say about ICIMS customer support?

Customer support rating:

4.4

We analyzed verified user reviews to identify positive and negative aspects of ICIMS customer support.

Widely noted by reviewers, iCIMS Hire's customer support is responsive, knowledgeable, and quick to resolve issues.

A significant portion of users appreciate the helpfulness of the support team, especially during implementation and configuration.

Broad user base values the multiple support channels, including phone, tickets, and dedicated account reps, with fast turnaround times.

A limited number of users report inconsistent support quality, with slow responses and difficulty reaching knowledgeable representatives.

Support options

Faqs/forum

Knowledge base

Chat

Email/help desk

Phone support

Training options

Documentation

Webinars

Live online

Videos

To see what individual users say about ICIMS's customer support, check out the review snippets below.

“Help desk support just pushes you to the knowledge base center instead of giving real answers to configuration issues.”

Nicholas Z.

Sr. Director, Talent Acquisition

ICIMS FAQs

Q. Who are the typical users of ICIMS?

ICIMS has the following typical customers:
Large Enterprises

These products have better value for money

Q. What is ICIMS used for?

ICIMS is the talent acquisition platform built to help organizations hire at enterprise scale. Powered by billions of hiring interactions and more than 25 years of expertise, ICIMS combines trusted AI with end-to-end hiring technology to help recruiting teams hire smarter, faster and with greater confidence across corporate, high-volume and frontline roles. ICIMS Hire: The platform's core, global ATS covers the full hiring lifecycle, including applicant tracking, interview and offer management, onboarding and text recruiting. It connects with ICIMS High Volume Hiring, ICIMS Engage, ICIMS Employer Branding and ICIMS Coalesce AI. AI is embedded throughout the hiring journey, keeping a human in the loop. AI recommends, humans decide.

Q. Does ICIMS support mobile devices?

ICIMS supports the following devices:
iPad, Android, iPhone

Q. What level of support does ICIMS offer?

ICIMS offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support