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SurePayroll
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Small business payroll software
Table of Contents
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SurePayroll - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
SurePayroll overview
What is SurePayroll?
SurePayroll offers full-service online payroll management solutions to small businesses and households, including payroll calculations, deductions, tax filing and payment, direct deposit, and employee access to pay stubs. With SurePayroll's mobile apps, users can process payroll from anywhere, access past payrolls, update employee or company information, and stay on top of payroll deadlines. SurePayroll integrates with most accounting software and includes reporting capabilities for payroll and employee benefits.
Who uses SurePayroll?
Reviews for SurePayroll come from a wide variety of industries, including real estate (8% of reviewers), insurance (7%), and individual & family services (6%). The most frequent use case for SurePayroll cited by reviewers is payroll (68% of reviewers).
What do users say about SurePayroll pricing?
Most users consider SurePayroll a great value for money due to its low monthly cost and affordability, especially for small businesses. Reviewers appreciate the clear, competitive pricing, though some users report concerns about hidden yearly fees and higher costs for infrequent payroll needs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Navigation
Affordability
Onboarding
Responsiveness
Compliance
Availability
SurePayroll’s user interface
SurePayroll pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.1
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about SurePayroll?
Reviewers appreciate SurePayroll for its straightforward payroll processing, affordable pricing, and easy setup, saying it saves them time and offers user-friendly online access for both administrators and employees. They find tax filing and reporting features helpful, with many noting that it simplifies compliance and provides quick access to documents like W-2s and paystubs. They like the flexibility to manage payroll for small businesses and contractors.
Users report frequent issues with customer support, especially long phone hold times and inconsistent help with tax or account problems. Some mention occasional technical glitches, onboarding confusion, and limitations in reporting customization.
Select to learn more
Who uses SurePayroll?
Based on 305 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SurePayroll's key features
Most critical features, based on insights from SurePayroll users:
All SurePayroll features
Features rating:
SurePayroll alternatives
SurePayroll
Starting from
20
Per month
Paycom
Starting from
No pricing info
Calamari
Starting from
2
Per month
QCommission
Starting from
17
Per month
SurePayroll pricing
Pricing plans
Pricing details:
User opinions about SurePayroll price and value
Value for money rating:
Of 34 reviews that provide robust commentary on SurePayroll's price and value, 88% mention it in a positive light.
Most users consider SurePayroll to be a great value for money due to its low monthly cost and affordability. They find it to be an inexpensive option, especially for small businesses and single-person payrolls. Reviewers appreciate the clear pricing, with no hidden fees, and the competitive pricing compared to other more expensive software. Some users say the software is user-friendly and offers good functionality at a reasonable price. However, a few users feel the cost can be high for infrequent payroll needs, and some mention concerns about hidden yearly fees. Overall, users think SurePayroll offers a cost-effective solution with essential features.
, and
To see what individual users think of SurePayroll's cost and value, check out the review excerpts below.
SurePayroll integrations (25)
Integrations rated by users
We looked at 305 user reviews to identify which products are mentioned as SurePayroll integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
SurePayroll customer support
What do users say about SurePayroll customer support?
Customer support rating:
We analyzed 109 verified user reviews to identify positive and negative aspects of SurePayroll customer support.
A number of users highlight that customer service is quick to answer calls and provides clear, knowledgeable assistance.
Multiple users appreciate that support staff are patient, helpful, and follow up to ensure issues are fully resolved.
A number of users report long wait times, difficulty reaching support, and slow or inconsistent follow-up on issues.
Select users mention unhelpful or uninformed representatives and frustration with being transferred between agents.
Support options
Training options
To see what individual users say about SurePayroll's customer support, check out the review snippets below.
“Customer service is very efficient and they answer quickly. If they promise to call back about an issue they always follow up and make sure everything is taken care of.”
Laura H.
Business Administrator
“The software is very easy to use and if I have any questions, their customer service is very helpful and willing to assist with any issues that arise.”
Letitia P.
Chief Financial Officer
“The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute wait on the phone, no follow up calls or emails on issues, possible trouble with the IRS from lack of follow up on tax issues.”
Debra M.
President
SurePayroll FAQs
SurePayroll has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using SurePayroll?
•The tool helps manage workers' compensation.
•It also offers retirement plans that fit the business needs.
•It also assists with pre-employment screening and new hire reporting.
Q. Who are the typical users of SurePayroll?
SurePayroll has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business
Q. What languages does SurePayroll support?
SurePayroll supports the following languages:
English
Q. Does SurePayroll support mobile devices?
SurePayroll supports the following devices:
Android, iPhone
Q. Does SurePayroll offer an API?
No, SurePayroll does not have an API available.
Q. What other apps does SurePayroll integrate with?
SurePayroll integrates with the following applications:
QuickBooks Online Advanced, AccountEdge, Zoho Books, FreshBooks, Sage 50 Accounting, Xero
Q. What level of support does SurePayroll offer?
SurePayroll offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base
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