Personio Reviews

Pros
Compared to other software for HRM, it is very easy to understand and to handle for the whole company with a great interface and all useful functions you need for a good HR management, including a safe data protection which is very important. It is well structured and helpful for the preparatory payroll (incl. time tracking of working students etc). The Customer Support is always friendly, fast and helpful- until now we have never had a negative experience. Great price-performance ratio. From recruiting-side, a big plus is that you can easily customize the evaluation forms. In general, Personio develops the software continuously and implements new helpful functions. (+introductions via little webinar's).

Cons
Sometimes the reports are not correct or have bugs. For the recruiting area, there is still some room for improvement, for example, the integration with outlook. Although it has become much less, there are still every now and then bugs which sometimes effects the communication with the candidate negatively.

Rating breakdown

Likelihood to recommend: 8/10

Pros
It is very easy to use, even if you are not that talented in software/IT, it is very very dynamic and adaptable and the combination in Admininstration and recruiting is perfekt. Personio saves almost half of all work steps and you can include the employee excellent in many of the processes. The allocation of roles works very well and is very thoughtful. And what we really have to highlight. The Customer Support!! Very helpful, professionell and friendly!!! And a very good thing. The Webinare!! this is a perfekt way to get to know everything even better.

Cons
There is actually nothing i do not like about the software. It ist very very complex and I still have the feeling that I only know and use 50% of it. But that is a problem I have!! It is not about the software. I have to spent more time on it! Maybe one thing: holiday: if there is a termination and I I finish the employment relationship in Personio the paid vacation days are still the same and do not automaticaly reduce.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The functionalities are powerful and well implemented. All features are thoroughly thought through and integrate tight and seamlessly into each other. Whenever I came across something i wondered about there was a good reason for it to be this way and it came in handy when we needed it. So, the product itself is simply top notch. The Customer Service also is fantastic. We had an implementation manager who was understanding, helpful, progressively thinking and extremely well versed in the product. On top of it she was flexible and friendly. I can not imagine how it could have been better.

Cons
I can not imagine much. Some of the Features (for example handling of training tracking or the recruitment part) could have some more features but than again, it is always a matter of keeping the balance between to much and lacking. This balance was always there and I appreciate that it is clear, that some areas of the product still are growing. For our use case everything we needed (and more) was there.

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Covers almost ALL aspects of HR -- recruitment (complete ATS system) -- hr administration: -- onboarding, offboarding, documents, absences, time tracking, performance management (basic), rights & role management, user self service, approval settings, etc... - lots of possibilities to adapt to own needs - very good onboarding process and customer success - very good value for the money

Cons
- needs some time to get to know all features - UX is getting better, but not the strong suit of personio - performance management rather basic

Rating breakdown

Likelihood to recommend: 10/10

Pros
Personio covers all key HR processes. No matter if it is recruiting, time tracking, vacations or payroll. We really like that everything is at one place and in order. As a growing company we need a coherent HR and recruiting process to reach our growth goal. Personio really helped us to set up and implement a processes based on their best practices. Great customer support. At the beginning we had some struggles setting up Personio. Their support and implementation team always were available and reached out proactively. I feel that they really care for their customers and want to help us improve our HR processes. Easy to use and well accepted by everyone in the company. The SSO was really helpful for that

Cons
At the beginning we were sceptical about the time it needs to implement the software. However, the few phone calls/video conferences in which we set up Personio with their help proved to be key for us to adapt the software to our processes. A mobile app does not exist yet. Particularly for incoming applications, it would be great to access them mobile through an app

Rating breakdown

Likelihood to recommend: 10/10

Pros
Secure data as servers are in Germany, friendly and quick response from the CSA's. All 'key functionalities', such as for example holiday and sickness capturing, are covered. Reports are very useful when having to report KPI's. The system is easily customizable, fields can be generated quickly, workflows edited, and permissions & rules created within minutes.

Cons
Few minor bugs from timt to time, though these are fixed quickly. Recruiting solution only lets you post on german jobsites. No surveying option (ie. eNPS would be good) and Performance Management section is very rudimentary.

Rating breakdown

Likelihood to recommend: 9/10

Pros
It gave me as an employee so much transparency and control back as I did not have to have everything done by our HR team. It was very easy to use, understand and integrate into my day2day work. Additionally I think it also took a lot of extra work from my HR colleagues - at least that loved working with Personio! :)

Cons
Some features are not yet comparable to standalone solution (e.g. the recruiting module) but Personio is shipping improvements and features regularly so that bugs and feature requests are taken into account!

Rating breakdown

Likelihood to recommend: 10/10

Pros
On the top of my personio-experiences is the customer service! Really patient, highly customer oriented and super friendly at all times. Furthermore you have the feeling that the entire company (no matter who is on the phone) knows who you are and is well capable of taking care of your issues. And if this is not the case, you will promptly get a re-call from one of the experts.

Cons
Honestly, there is nothing worth to mention. There are a couple of bugs and usability issues here and there, but most important, you see a young product (and Team) growing and improving from day to day.

Rating breakdown

Pros
It is super fast to implement, has no slow back-end and allows you to work with all the stuff you need to scale your organization. It allows a lot of good self-service workflow steps to make life in HR much easier.

Cons
A bit weak on the reporting side, especially when it comes to the recruiting function.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The customer support is fast and amazingly friendly:) Other than that, I really like that personio offers a complete solution (ATS & HR) with a very good usability for everyone in the company.

Cons
I would like to have more templates in order to set up personio quicker. Exp. Mail-templates Feedback-templates Ref. Letter templates etc

Rating breakdown

Likelihood to recommend: 9/10

Pros
-easy to learn for everyone, -good support from the devoloper -clean interface -good export functinality -possible to create own worklfows

Cons
-list feature must be more simple -recruitment part must more flexible -some fields are without access -creation of templates needs easier steps

Rating breakdown

Likelihood to recommend: 9/10

Pros
easy to use, good for small and mid size companies because it offers a lot of functions and it is easy to handle and organize the employee data etc . For us data security is an important point, that was one of the reasons for choosing personio user friendly very good value for the money nice features very friendly and fast customer support

Cons
it is a general solutions, so some features part could be still improved e.g be more detailed

Rating breakdown

Pros
- We at ORDA use Personio over one and a half years now and by now this tool has become an essential part of all of our HR processes. Therefore we can highly recommend the product.

Cons
- In the beginning there were some usability issues which are mostly resolved by now.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The Personio software was really easy to get acquainted with. We had a short on-boarding with our company and afterwards everything was clear and easy to start with. The interface is very clean and easy to understand and as an employee it is clear when there are tasks that I need to complete. It is also really easy to request vacation and even choose a replacement directly in Personio. I also really like the fact you can easily integrate your entire teams holidays in Google Calendar - this helps a lot!

Cons
The security of the software is very high and so I often get asked to fill in a security token when I get my password wrong. Not a con per se - just be sure to keep knowledge of your password!

Rating breakdown

Likelihood to recommend: 9/10

Pros
- broad functionality and coverage for a lot of areas in HRM - permanent development and frequent implemention of new functions - German product with legally considered functions

Cons
- sometimes not intuitive enough, especially if you don't use it daily - report function still has some bugs, that make it sometimes kind of useless/not correct enough

Rating breakdown

Likelihood to recommend: 9/10

Pros
Easy to use for employees; easy, no frill design, good configuration possibilities; improvement ideas are always forwarded to the Product team and, if possible, implemented quickly

Cons
Sometimes very long loading times; reports function not ideal (can be fixed with work arounds but needs extra time)

Rating breakdown

Likelihood to recommend: 8/10

Pros
Easy to use and to adapt to our needs - definitely recommended

Cons
Since we work with multiple cost centres per employee due to project funding, it is tricky to use Personio to manage this.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Personio is very easy to use, is improving its functions and features constantly and has a very good customer service team. It is perfect for startup companies

Cons
The reporting section does not work very well, some functions and features are missing, but Personio will improve this section shortly

Rating breakdown

Likelihood to recommend: 9/10

Pros
Easy to use and intuitive while capable of handling all HR related processes. Especially recruiting works perfect

Cons
I think there should be a native app for this solution which has the same quality than the web version

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use, very intuitive and self explanatory. Additionally, nearly EVERYTHING is adjustable to suit your individual needs and even unusual company set ups. Great reporting functions. Implementation process was clear and super pleasant,our rep did a fantastic and very patient job!

Cons
Cannot currently be linked to Datev, a software for calculating wages.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Personio is a nice tool in the overall, it has the majority of the expected features of such a tool. It has a decent UI, and most of the times help you to perform the tasks. The calendars and holiday scheduling things are good, the holiday "calculator" is an example of a nice implementation.

Cons
It is very unstable and unpredictable, there are a lot of features, but they are not very well implemented. For example, things like email scheduling, report of email-threads, message exchange and interview-reviews are not good, frequently you have to send a message more than once, or you receive duplicated entries on your calendar... The interviews-reviews are very poor, you don't have options to create evaluations for different types of interviews, templates or any sort of automation.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Absolutely user friendly surface, very easy to start with, cloud based and usable from everywhere, easy to use statistics.

Cons
Unfortunately not flexibel on special time tracking (e.g. Shift workers) and missing "Blog-Feature" means individual news-feed not available.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Easy to use, easy to set-up , all relevant information at one spot, tool can be configured to personal needs

Cons
Recruiting can still be a bit more well thought-through, calendar invitation not editable, some kind of CV parsing would be nice

Rating breakdown

Pros
Good overview, many helpful features. You see all your employees with all the information needed, you can upload docs. Other colleagues can use Personio with limited access. The recruiting section gives a good overview of your job ads and all incoming applications and the applicants. Personio gives very good support to the administrator and has many helpful videos and documents to explain the software.

Cons
It's not always easy to find all the features and it takes some time to understand the settings. I had a hard time with the access authorization for other colleagues for example. And I still find it hard to enter the right bonus system.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Offers a great overview over all things relating to HR. Makes it easy to schedule holidays and provides a lot of great functionality for the user.

Cons
Takes some time to get used to, but is easily learnable with the great onboarding by the company itself

Rating breakdown

Likelihood to recommend: 9/10