Personio Reviews

The functionalities are powerful and well implemented. All features are thoroughly thought through and integrate tight and seamlessly into each other. Whenever I came across something i wondered about there was a good reason for it to be this way and it came in handy when we needed it. So, the product itself is simply top notch. The Customer Service also is fantastic. We had an implementation manager who was understanding, helpful, progressively thinking and extremely well versed in the product. On top of it she was flexible and friendly. I can not imagine how it could have been better.

I can not imagine much. Some of the Features (for example handling of training tracking or the recruitment part) could have some more features but than again, it is always a matter of keeping the balance between to much and lacking. This balance was always there and I appreciate that it is clear, that some areas of the product still are growing. For our use case everything we needed (and more) was there.

It's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort. Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month.

Some "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account.

ganz klar: Optik-Sieger - sehr intuitiv, gute Darstellung (wobei in letzter Zeit insbesondere im Bewerbermanagement für meine Begriffe verschlimmbessert wurde) super war der Implementierungsprozess über mehrere Wochen und kleine Schritte Mein Favorit ist das Abwesenheitsmanagement - für MA super einfach zu bedienen

Fakt ist: es fehlen z. T. immer noch die HR-Basics - wenn ein MA ein Dokument hochlädt, erfahre ich es nicht, ich kann keine Kommentare, Aufgaben oder sonst irgendetwas im System hinterlegen ohne meiner Kollegin Dinge ohne eine zusätzliche Mail mitzuteilen; wenn jemand Überstunden in Urlaub umgewandelt hat und krank wird, muss man die Stunden manuell wieder gutschreiben etc. pp (das geht bei kleinen...

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The support is great. Everyone I have talked to on the phone was aways super nice and helpful. I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team.

It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that. I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change.

It's the best HRIS that I've tried so far. It has tons of features, attributes and process that we can customize according to our needs. The support is very fast, helpful and friendly.

Sometimes it is a bit complicated to use, but it comes with all the features and configuration possibilities. I am missing a couple of features, like an overview of the employee's promotions/titles and reports indicating promotions.

The holistic approach of Personio. Therefore they can provide the perfect solution for small and medium sized companies. Personio has well-thought-out-workflows that are very individually customizable!

There a still several features I wish to have (like the reminder function of applicant tags ;)), but these are only small things!

Easy to handle Great quality of services & support

n.a. (so far every thing is wokung very well)

Usability, adaptability, easy to set up, many product enhancements, Personio uses customer feedback for product expansion

some features are not yet available (but work is in progress)

Very easy to use, smooth implementation and customization

There are some functionalities missing compared to bigger HR Softwares. But I think these will be added over the time.

- easy to use (intuitiv) - great implementation service - transparency

- Reminder of anniversary could definitely be improved - Birthday calendar in Outlook should be part of your own calendar - right now it`s a seperate one

We greatly appreciate all of the features Personio offers, and actively use the entire range of tools and features. In terms of core HR processes, one of the most instant and most significant benefits of using Personio was the easy administration of personnel data and the absence management. Everyone in our company, from employees to managers to members of the HR team, has benefitted tremendously from...

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Since we are a global company, our aim is to roll out Personio internationally to all our subsidiaries in different countries around the world. In this regard, we are doing a certain amount of pioneer work, as the system is not yet completely perfected for international use and some features or special configurations are not yet part of the software. Therefore, we need to align the requirements of our international subsidiaries with the features currently available in the software and, in some cases, find workarounds. Personio has provided great support in this process and has been able to provide solutions to the vast majority of topics we dealt with.

It can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly.

Partly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things.

Compared to other software for HRM, it is very easy to understand and to handle for the whole company with a great interface and all useful functions you need for a good HR management, including a safe data protection which is very important. It is well structured and helpful for the preparatory payroll (incl. time tracking of working students etc). The Customer Support is always friendly, fast and helpful- until now we have never had a negative experience. Great price-performance ratio. From recruiting-side, a big plus is that you can easily customize the evaluation forms. In general, Personio develops the software continuously and implements new helpful functions. (+introductions via little webinar's).

Sometimes the reports are not correct or have bugs. For the recruiting area, there is still some room for improvement, for example, the integration with outlook. Although it has become much less, there are still every now and then bugs which sometimes effects the communication with the candidate negatively.

It is very easy to use, even if you are not that talented in software/IT, it is very very dynamic and adaptable and the combination in Admininstration and recruiting is perfekt. Personio saves almost half of all work steps and you can include the employee excellent in many of the processes. The allocation of roles works very well and is very thoughtful. And what we really have to highlight. The Customer Support!! Very helpful, professionell and friendly!!! And a very good thing. The Webinare!! this is a perfekt way to get to know everything even better.

There is actually nothing i do not like about the software. It ist very very complex and I still have the feeling that I only know and use 50% of it. But that is a problem I have!! It is not about the software. I have to spent more time on it! Maybe one thing: holiday: if there is a termination and I I finish the employment relationship in Personio the paid vacation days are still the same and do not automaticaly reduce.

- As we were one of the early adopters, we got personio for quite a cheap rate - There was no tool that was as comprehensive and could be used without GDPR issues - It saves a lot of time vs. our setup before, which was Excel

- There are a few open requests from our side regarding more flexible reportings - There is an obvious bug in the dashboard that just doesn't get solved (always shows that "everyone is in the office today")

What I like most about the operating system is that it contains a variety of functions, and as a result, covers the entire Personnel Department. From holiday requests to recruitment, every function is included. Since we have started using Personio, we have realised that we now spend more time on other HR tasks instead of a large chunk of our day being dedicated to administration tasks. I particularly...

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I would say that I like everything about Personio. What I sometimes wish for would be an instant messaging option that could be used to send messages directly to employees via Personio. Besides this, we are very satisfied with the operating system.

Ease of use Excellent UI Great flexibility with templating, Attributes etc. Automatisation of the Recruiting Process Highly efficient

No Datev interface Many of our suggestions were received as feature requests, without feedback and without implementation Many new developments, especially in recruiting, have not led to an improvement, but have taken the clarity

The software is very intuitive, has a very attractive design and makes it fun to use it. The service ist outstanding - from the first contact with Personio all staff was super attentive, pro-active and solved all problems within hours. The implementation process was quick and easy (thank you representative!), great online tutorials are available.

I am missing a mobile app (in development). In some aspects the software is perfectly designed for a designated HR manager - message configuration options should be optimised for small start-ups with multi-functional staff - but nothing that could not be "solved" with a bit of trickyness ;).

Holistic HR solution (no need to transfer data from one system to another) Very good customer support Can be set up as easy-to-use self-service platform for employees Ensures process (e.g. ISO 9001) and legal (e.g. employment law) compliance in HR GDPR compliant platform Price/value is great

Report section can be improved on the recruiting side Edge-cases in user rights management need to be improved UI/UX is better than traditional software but can still be refined

Wir konnten innerhalb weniger Tage die Software von der Kaufentscheidung bis zur fertigen EInführung bringen und haben so extrem viel Zeit gespart. Alle Ansprechpartner die wir hatten sind super freundlich und zuvorkommen. Wir hatten rundum das Gefühl super betreut zu sein. Für uns als Softwareunternehmen ist es wichtig dass die Software die wir einsetzen sauber funktioniert und gut aussieht - Personio liefert all das. Vor allem die Mobile App erleichtert und das HR Management ungemein.

Es gab keine Probleme, alle unsere Prozesse konnten reibungslos angebunden werden.

I love the recruiting and payroll features.

It is difficult to understand how the tool calculates, e.g. vacation days. I have made the same mistake a few times with manually adjusting vacation days for on-call work.

Easy to use, Suite the needs of small to middle size companies well, very good Customer Support

The Performence, Feedback & Development Moduleis very basic

- Covers almost ALL aspects of HR -- recruitment (complete ATS system) -- hr administration: -- onboarding, offboarding, documents, absences, time tracking, performance management (basic), rights & role management, user self service, approval settings, etc... - lots of possibilities to adapt to own needs - very good onboarding process and customer success - very good value for the money

- needs some time to get to know all features - UX is getting better, but not the strong suit of personio - performance management rather basic

Personio covers all key HR processes. No matter if it is recruiting, time tracking, vacations or payroll. We really like that everything is at one place and in order. As a growing company we need a coherent HR and recruiting process to reach our growth goal. Personio really helped us to set up and implement a processes based on their best practices. Great customer support. At the beginning we had some struggles setting up Personio. Their support and implementation team always were available and reached out proactively. I feel that they really care for their customers and want to help us improve our HR processes. Easy to use and well accepted by everyone in the company. The SSO was really helpful for that

At the beginning we were sceptical about the time it needs to implement the software. However, the few phone calls/video conferences in which we set up Personio with their help proved to be key for us to adapt the software to our processes. A mobile app does not exist yet. Particularly for incoming applications, it would be great to access them mobile through an app

- flexibility - Very competent and fast customer support - easy to learn - intuitive - combines the whole employee life cycle - from recruiting to offboarding - in one platform - Reports and Exports enable fast analyses - interface to payroll Providers make the payroll really easy to handle

- some reports don't work properly - but customer service always fixes problems very fast