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Personio
5
154
4
123
3
21
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-base HR and onboarding software
Table of Contents
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Personio - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Personio overview
Based on 312 verified user reviews
What is Personio?
Reviews for Personio come from a wide variety of industries, including Information Technology and Services (15% of reviewers), Computer Software (11%), and Financial Services (7%). The most frequent use case for Personio cited by reviewers is human resources (77% of reviewers).
What do users say about Personio pricing?
Some users report that Personio offers good value for money for startups and small businesses, and reviewers appreciate the time-saving benefits. However, some reviewers feel pricing is rising, with extra costs for new features and less flexibility.
Starting price
Alternatives
with better value for money
Pros & Cons
Employee Payroll
Dashboard
Recruiting
Vacation and Absence Management
Bugs and Issues
Frequent bugs and technical problems
Personio’s user interface
Personio review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about Personio?
Users say Personio streamlines HR tasks like payroll, vacation management, and recruiting, making processes more efficient and centralizing employee data. They find it easy to manage absences, track attendance, and automate workflows, which saves time and reduces manual work. Many appreciate the intuitive design, clear interface, and helpful reporting features, though some mention bugs and limitations in advanced functionalities.
Reviewers indicate customer support is generally responsive and helpful, especially during onboarding, but some experience slow responses or unhelpful service. They feel pricing can be high, with extra costs for additional features, and note that some modules and the mobile app lack depth or flexibility.
Select to learn more
Who uses Personio?
Based on 312 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Personio's key features
Most critical features, based on insights from Personio users:
All Personio features
Features rating:
Personio alternatives
Personio
Starting from
No pricing info
Connecteam
Starting from
29
Per month
BambooHR
Starting from
10
/user
Per month
Paycom
Starting from
No pricing info
Personio pricing
Pricing plans
Pricing details:
Core
No pricing info
Features included:
- Advanced Document Management
- E-Signature
- Employee Profile Management
- Preliminary Payroll
- Onboarding / Offboarding
- Advanced Report Builder
- Approval Workflows
- Organisation Charts
Core Pro
No pricing info
Features included:
- Oauth
- Public API
- Advanced role-based permissions
- Absence Management
- Mobile App
- Time & Attendance Tracking
- Integration with Microsoft Entra ID
- Onboarding and Offboarding
User opinions about Personio price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Personio's price and value, mention it in a positive light.
Some users report that Personio offers good value for money, especially for startups and small businesses, with basic features included and a price-performance ratio they find reasonable. Some reviewers appreciate the platform’s GDPR compliance and the time-saving benefits, which they feel outweigh the costs. Users think early adopters received favorable pricing. However, some reviewers feel that Personio is becoming increasingly expensive, with new features requiring separate purchases and less flexibility in pricing plans. They say the cost can be high for small businesses and dislike sudden price increases and missing standard functionalities in lower-tier plans.
, and
Personio integrations (81)
Integrations rated by users
We looked at 312 user reviews to identify which products are mentioned as Personio integrations and how users feel about them.
Integration rating: 4.6 (9)
“Let the team know when there are responses from a form in less than a few seconds.”
Zeahlot L.
Founder and CEO
Integration rating: 3.8 (6)
Integration rating: 4.7 (5)
Integration rating: 4.3 (5)
“I was able to institute total network rules for both outbound and inbound messaging that allowed me and my staff to send encrypted messages while out in the field.”
Eric M.
Fiduciary
Integration rating: 4.0 (4)
“It automates our contact library”
Oscar B.
HR Specialist
Integration rating: 4.5 (4)
“Its important for us when we send out employee surverys, it is live and active.”
Devin S.
People Operations Partner
Personio customer support
What do users say about Personio customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Personio customer support.
Widely noted by reviewers, Personio's customer support is fast, friendly, and consistently helpful across multiple contact channels.
A subset of reviewers highlight the knowledgeable support team, who resolve issues quickly and provide practical guidance.
Frequently reported by users, the Helpcenter, videos, and articles make it easy to find answers or get prompt assistance.
A limited number of users report slow response times and difficulty accessing effective customer service, especially for ongoing issues.
Support options
Training options
To see what individual users say about Personio's customer support, check out the review snippets below.
“It's really easy to use and implement the tool. And I really like the support material - you can find very good articles about each topic and question and if I cannot find the answer there - I get quick help from the support team”
Manuela N.
HR Manager
“Personio is great value for money and the customer support is fantastic. ”
Patricia M.
Administrative Director
Personio FAQs
Personio has the following typical customers:
Mid-size Business, Small Business, Large Enterprises
These products have better value for money
Q. What is Personio used for?
Personio is an all-in-one HR software solution designed for organizations with ten to five thousand employees. The platform combines core HR functionalities, talent management, employee engagement tools, and payroll capabilities within a single intelligent system. Core HR features include onboarding, time tracking, absence management, people analytics, workflow automation, and document management with e-signature capabilities. The talent management suite encompasses recruiting, workforce planning, performance and development tracking, and compensation management tools that streamline the entire employee lifecycle. The platform emphasizes automation and customization, allowing HR professionals to focus on strategic initiatives rather than administrative tasks. Organizations can tailor policies, add capabilities as their needs evolve, and incorporate their brand identity throughout the system. Personio delivers proactive insights across all people data, enabling data-driven decision-making without requiring extensive analysis. The workflow automation feature utilizes best practice templates to handle routine processes, while the recruiting module creates a streamlined experience that simplifies the hiring process for both candidates and hiring managers. Personio serves various industries including technology, manufacturing, professional services, retail, and non-profit organizations. The platform supports multiple languages including English, German, French, Spanish, Italian, and Dutch, making it suitable for international operations. The comprehensive analytics capabilities provide instant insights through ready-made or customized reports, allowing organizations to track goals, manage feedback, and support employee career development effectively. Compliance features minimize the time spent on rules and regulations. The software is complemented by professional services, premium support, and a customer success management program to ensure optimal implementation and ongoing utilization. Personio maintains a knowledge hub, blog, webinars, events, and an HR masterclass series to support continuous learning for HR professionals. The platform integrates with popular business systems including Xero and Sage 50, extending its functionality through various integration options.
Q. Does Personio support mobile devices?
Personio supports the following devices:
Android, iPhone, iPad
Q. What level of support does Personio offer?
Personio offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base
