HireHop is cloud equipment rental software that can run on any device or computer with a web browser, from a PC to a Mac, or an iPad to a smart phone.
HireHop was built to give hire and rental companies future proof, powerful and affordable software. Staff at HireHop have previously worked in the hire and rental industry for years. We also treasure feedback from our users, people like you, who have told us what they want & need. This experience and collaboration has allowed us to deliver software expertly tailored for hire companies like yours, giving you the most powerful, intuitive, versatile and feature rich cloud rental equipment software in the world.
HireHop has set the standard by introducing new features never seen in rental software before. It can even be fully customized to work just they way you want it to, another first for the industry.
Try HireHop today and contact us to arrange a FREE demo.
United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom
Flexible Rental Software for a Fast Moving Industry
Used daily for less than 6 months
Reviewed 2017-04-06
Review Source: Capterra
We manage several thousand assets that are seasonally rented to around 40 productions. They all leave the warehouse within the space of 30 days and return within an equally tight time frame. Therefore we were looking for a computerisation system that would aid the control and checking of our workflow, whilst being easy to implement, easy to learn, could work with multiple concurrent users and would allow seasonal workers to be added with a minimum of cost and hardware.
Before selecting HireHop we ran demos of several of the market leading inventory management and rental software solutions. There are several packages to choose from, including several that have been tailored to the entertainment industry. HireHop quickly stood above the rest as it has been specifically developed by people who have worked in the hire/rental side of the entertainment industry. Therefore some of the processes have been designed to match the workflow, rather than having to change the workflow to match the processes and caveats of a computerised system.
More and more software is becoming subscription based (as opposed to outright purchase of a licence). As part of looking at various software packages we calculated the initial setup costs as well as the ongoing running costs. Had we purchased licenses for an alternative piece of software outright, we would have also needed to purchase a server and when the support period ended we would have needed to purchase additional support. The outright purchase of a licence also tends to have a limit in terms of how long you can get free updates before you need to purchase new licenses for the next version of the software. HireHop is web based on a monthly subscription, therefore we had no server purchase costs, it can be accessed from a low spec device with internet access and a web browser, we have ongoing support, ongoing updates and we can add additional users at any time for a short period (e.g. a busy month).
HireHop manages to pack a lot of functionality into a clean and easy to use interface, the support team have been fantastic at talking us through any queries and every time we talk to them we find out about another piece of functionality and way of doing things. In addition they will take requests for additional functionality with a view to implementation in order to better the service.
If you have come across HireHop, I suggest that you take advantage of the free trial to see what it can do for you!Great customer Service.
Ability to add additional users quickly and easily (without high licence costs).
High reliability/uptime of the web servers.
Multiple users can concurrently check in/out a job.
Auto generation of paperwork (PAT reports, pack sheets, etc.).
Paperwork can be customised both through the web interface and with an HTML editor.
Easy to enter equipment/data.
Has the option of using it to promote your equipment for rental.
A failure of IT hardware in our warehouse (power, internet connection, computer terminal, etc.) would not cause us to stop working as we can log in through the web browser on our phone/4G dongle.
We manage several thousand assets that are seasonally rented to around 40 productions. They all leave the warehouse within the space of 30 days and return within an equally tight time frame. Therefore we were looking for a computerisation system that would aid the control and checking of our workflow, whilst being easy to implement, easy to learn, could work with multiple concurrent users and would allow seasonal workers to be added with a minimum of cost and hardware.
Before selecting HireHop we ran demos of several of the market leading inventory management and rental software solutions. There are several packages to choose from, including several that have been tailored to the entertainment industry. HireHop quickly stood above the rest as it has been specifically developed by people who have worked in the hire/rental side of the entertainment industry. Therefore some of the processes have been designed to match the workflow, rather than having to change the workflow to match the processes and caveats of a computerised system.
More and more software is becoming subscription based (as opposed to outright purchase of a licence). As part of looking at various software packages we calculated the initial setup costs as well as the ongoing running costs. Had we purchased licenses for an alternative piece of software outright, we would have also needed to purchase a server and when the support period ended we would have needed to purchase additional support. The outright purchase of a licence also tends to have a limit in terms of how long you can get free updates before you need to purchase new licenses for the next version of the software. HireHop is web based on a monthly subscription, therefore we had no server purchase costs, it can be accessed from a low spec device with internet access and a web browser, we have ongoing support, ongoing updates and we can add additional users at any time for a short period (e.g. a busy month).
HireHop manages to pack a lot of functionality into a clean and easy to use interface, the support team have been fantastic at talking us through any queries and every time we talk to them we find out about another piece of functionality and way of doing things. In addition they will take requests for additional functionality with a view to implementation in order to better the service.
If you have come across HireHop, I suggest that you take advantage of the free trial to see what it can do for you!Great customer Service.
Ability to add additional users quickly and easily (without high licence costs).
High reliability/uptime of the web servers.
Multiple users can concurrently check in/out a job.
Auto generation of paperwork (PAT reports, pack sheets, etc.).
Paperwork can be customised both through the web interface and with an HTML editor.
Easy to enter equipment/data.
Has the option of using it to promote your equipment for rental.
A failure of IT hardware in our warehouse (power, internet connection, computer terminal, etc.) would not cause us to stop working as we can log in through the web browser on our phone/4G dongle.
Pros Great customer Service.
Ability to add additional users quickly and easily (without high licence costs).
High reliability/uptime of the web servers.
Multiple users can concurrently check in/out a job.
Auto generation of paperwork (PAT reports, pack sheets, etc.).
Paperwork can be customised both through the web interface and with an HTML editor.
Easy to enter equipment/data.
Has the option of using it to promote your equipment for rental.
A failure of IT hardware in our warehouse (power, internet connection, computer terminal, etc.) would not cause us to stop working as we can log in through the web browser on our phone/4G dongle.
Cons There are no cons that I can think of, we have come across a few minor things in use, but this has been down to us trying to do something bizarre or unusual. The team at HireHop have been on hand to talk us through things to work out what we have done and bring us right back to where we needed to be.
We have just sent a big job abroad and the carnet documentation required serial numbers for assets. The system had no easy/obvious way to add the serial number to the auto generated paperwork. A quick phone call to HireHop and half an hour later the required fieldset had been added and I was able to use this to create a custom paperwork template that would generate a list of items checked out to a job along with their barcode, serial number, description, PAT and service status. A con quickly became a positive. This level of support really makes me glad that we chose the software solution over the alternatives.
Response from HireHop
Thanks guys. We are proud to be able to work with such a well known, established and respected company like yours.
I've been told I over do things, so when it took me 2 months to methodically go through all the software available to manage equipment hire for rental companies, people that know me were not surprised (probably why my boss gave me the task). I have to say that HireHop is hands down the best and was the clear winner for us, it even has features that I never knew we needed that no other software has (email storage and viewing on jobs for example).
I work for an AV company with 12 employees, with one main warehouse and 4 other locations (in venue), each manned by one man. We class each of these "venue's" as a depot location and it works perfectly for this, especially as it is cloud based.
I was dubious about the cloud at first, but when I discovered how secure, scalable and robust it is, I was turned, considering Microsoft, Adobe, etc. are all moving their products to the cloud and all huge businesses are following; and as they know better than me, they can't be wrong. Our last system was on our own server and started to cost us a small fortune to run, adopting HireHop has drastically lowered our IT costs and made our whole operation far more efficient, it even drove new business our way with its online equipment directory that's free for all users.
I went through it myself and then got a demo that showed me advanced scanning features, like how you only need to scan a box as the system knows what is in them, the subcontractors and purchase order system, the unbeatable email integration, projects, billing, hire and sales stock management, etc. I must also mention that the form designer is like nothing we have ever seen before, it is so easy to use and we have been able to make amazing forms that I found no other cloud system was capable of doing due to the layout, their limitations and their complexity.
Adopting the HireHop software to manage our AV Hire Company has been one of the best choices we have made. It is cloud based, easy to use, full of features, everything we need, they manage all backups and security for you, free support, it has lowered our IT costs + loads more.
I've been told I over do things, so when it took me 2 months to methodically go through all the software available to manage equipment hire for rental companies, people that know me were not surprised (probably why my boss gave me the task). I have to say that HireHop is hands down the best and was the clear winner for us, it even has features that I never knew we needed that no other software has (email storage and viewing on jobs for example).
I work for an AV company with 12 employees, with one main warehouse and 4 other locations (in venue), each manned by one man. We class each of these "venue's" as a depot location and it works perfectly for this, especially as it is cloud based.
I was dubious about the cloud at first, but when I discovered how secure, scalable and robust it is, I was turned, considering Microsoft, Adobe, etc. are all moving their products to the cloud and all huge businesses are following; and as they know better than me, they can't be wrong. Our last system was on our own server and started to cost us a small fortune to run, adopting HireHop has drastically lowered our IT costs and made our whole operation far more efficient, it even drove new business our way with its online equipment directory that's free for all users.
I went through it myself and then got a demo that showed me advanced scanning features, like how you only need to scan a box as the system knows what is in them, the subcontractors and purchase order system, the unbeatable email integration, projects, billing, hire and sales stock management, etc. I must also mention that the form designer is like nothing we have ever seen before, it is so easy to use and we have been able to make amazing forms that I found no other cloud system was capable of doing due to the layout, their limitations and their complexity.
Adopting the HireHop software to manage our AV Hire Company has been one of the best choices we have made. It is cloud based, easy to use, full of features, everything we need, they manage all backups and security for you, free support, it has lowered our IT costs + loads more.
Pros It is cloud based, easy to use, full of features, everything we need, they manage all backups and security for you, free support, it has lowered our IT costs + loads more.
I run a film and TV rental company with OB trucks, packages of kit as well as hiring individual items. I have tried and struggled with other rental software, including PC and cloud based ones and just found them limiting.
A large company that I sometimes sub-hire from, I noticed that their quotes were far better presented and arriving far quicker than they used to, I got intrigued and they highly recommended HireHop to me. They had just switched from another really well known PC based system.
Dubious at first, I was pretty impressed and then after calling support with a question, they talked me through loads more features that absolutely blew me away.
Some great features are:
* How I just scan a barcode on a box and it scans out everything inside it automatically as the software knows what's in a box.
* It automatically adds necessary equipment to a stock item and suggests others items in the correct proportions, even after changing quantities.
* Sending beautifully formatted emails with the ability to add quotes into the email or as a PDF attachment, as well as add attachments.
* The emails I send from the software are addressed from my email address and get stored in my email program's sent folder, as well as on the job they relate to, so that I can view all job emails within HireHop.
* Saving quotes and the amazing copy and pasting in the quote, between saved quotes and even between jobs.
* I can create simple quote lists or organise them into an organised "File and Folder" like structure
* The schedule and diary for each job
* The stock checking and asset management features are amazing and simple.
* The system syncs with accounts packages as well as calendars like on my iPhone, so I can see in my iPhone or Google calendar when I have a job
* The document editor is so simple even I can use it. It even has loads of templates for you to use.
* The barcode features are in a different league to all other software I tried.
* My equipment doesn't need to have barcodes, infact mine is a mixture.
* The PAT testing reports are a life saver, so many times I get to site and they want a PAT test report of all the equipment on-site, now it is just a click of a button to email a certificate over to them
* Very easy to use
There's loads more and I keep stumbling across some new feature or new ways of doing things all the time.Easy to use, amazing asset and stock functionality, email integration, syncing with other software, barcode features, free support, free marketing of my stock, the list goes on and on...
I run a film and TV rental company with OB trucks, packages of kit as well as hiring individual items. I have tried and struggled with other rental software, including PC and cloud based ones and just found them limiting.
A large company that I sometimes sub-hire from, I noticed that their quotes were far better presented and arriving far quicker than they used to, I got intrigued and they highly recommended HireHop to me. They had just switched from another really well known PC based system.
Dubious at first, I was pretty impressed and then after calling support with a question, they talked me through loads more features that absolutely blew me away.
Some great features are:
* How I just scan a barcode on a box and it scans out everything inside it automatically as the software knows what's in a box.
* It automatically adds necessary equipment to a stock item and suggests others items in the correct proportions, even after changing quantities.
* Sending beautifully formatted emails with the ability to add quotes into the email or as a PDF attachment, as well as add attachments.
* The emails I send from the software are addressed from my email address and get stored in my email program's sent folder, as well as on the job they relate to, so that I can view all job emails within HireHop.
* Saving quotes and the amazing copy and pasting in the quote, between saved quotes and even between jobs.
* I can create simple quote lists or organise them into an organised "File and Folder" like structure
* The schedule and diary for each job
* The stock checking and asset management features are amazing and simple.
* The system syncs with accounts packages as well as calendars like on my iPhone, so I can see in my iPhone or Google calendar when I have a job
* The document editor is so simple even I can use it. It even has loads of templates for you to use.
* The barcode features are in a different league to all other software I tried.
* My equipment doesn't need to have barcodes, infact mine is a mixture.
* The PAT testing reports are a life saver, so many times I get to site and they want a PAT test report of all the equipment on-site, now it is just a click of a button to email a certificate over to them
* Very easy to use
There's loads more and I keep stumbling across some new feature or new ways of doing things all the time.Easy to use, amazing asset and stock functionality, email integration, syncing with other software, barcode features, free support, free marketing of my stock, the list goes on and on...
Pros Easy to use, amazing asset and stock functionality, email integration, syncing with other software, barcode features, free support, free marketing of my stock, the list goes on and on...
Cons I didn't find out about it sooner.
Response from HireHop
Thanks for such an unexpected review Steff and thank you for all your input.
I had previously used 2 other popular products, in a nutshell, this made them look like toys. It does stuff none of the rest do, like email storage on jobs, pre-prep, amazing auto pull features and the synchronized scanning between computers just amazed me and my partner (there's loads more stuff as well). It basically does everything the rest do, but better, plus a load more.
The email integration is incredible and something I have never seen before. I can send emails with attachments or with merged documents in the email message or as attached PDF's and they all come from my email address. Not only that, but they also appear in my email "Sent" folder. I can store, view and reply to emails from within the software. All you do is just drag and drop the email from your email program onto the job, and that's it. I forgot to mention, your sent emails are also saved on jobs (and projects) as well. Its like having an email program for each job.
The synchronized scanning (or checking in or out as they call it) is just mind bending. Me and my partner check items out for a job together, but don't want to share a computer, I use my iPad and he uses a PC. When I scan or check something out, instantly (and I mean instantly), it decreases the necessary quantities on my iPad and his PC at the same time without him having to reload the page or anything, it all happens live, apparently we can use any amount of devices. Not only that, we can also print PAL labels for boxes that shows what's inside each box.
The product is cheaper than others and far better (I can't stress how much better it is).
My only sort of negative comment is that I had to get used to it, but it is far easier to use than my old software that took me 4 months to get the hang of.
It also has features I didn't even realise where there, but when you speak to the support (which is free by the way), they usually tell you about them. However it sort of adds to my day when I find another cool feature, like today I discovered that by simply dragging and dropping an email attachment onto my desktop or into a folder, actually downloads it to there. Yesterday I found out about barcode commands, being things you can tell the software to do just by scanning a barcode.
This system seriously sets a new standard and I can't praise it enough.
One word of advice, trying it is free, but call them after like I did as when they demo it, you see so much more and solutions to problems you had.Easy to use, does stuff the rest don't, drove business my way (so far I have earned more from them than I have spent), the stuff it does that the rest do it just does better, the price, free support, basically it is just far better than the rest (and I have tried them all).
It is so good that I have just spoken to a very large and well known sound company that I sometimes cross hire from, and discovered that they are switching to it, apparently so are a number of other big players in my industry. If they are switching, you know it's because its good and not because of the price.
I had previously used 2 other popular products, in a nutshell, this made them look like toys. It does stuff none of the rest do, like email storage on jobs, pre-prep, amazing auto pull features and the synchronized scanning between computers just amazed me and my partner (there's loads more stuff as well). It basically does everything the rest do, but better, plus a load more.
The email integration is incredible and something I have never seen before. I can send emails with attachments or with merged documents in the email message or as attached PDF's and they all come from my email address. Not only that, but they also appear in my email "Sent" folder. I can store, view and reply to emails from within the software. All you do is just drag and drop the email from your email program onto the job, and that's it. I forgot to mention, your sent emails are also saved on jobs (and projects) as well. Its like having an email program for each job.
The synchronized scanning (or checking in or out as they call it) is just mind bending. Me and my partner check items out for a job together, but don't want to share a computer, I use my iPad and he uses a PC. When I scan or check something out, instantly (and I mean instantly), it decreases the necessary quantities on my iPad and his PC at the same time without him having to reload the page or anything, it all happens live, apparently we can use any amount of devices. Not only that, we can also print PAL labels for boxes that shows what's inside each box.
The product is cheaper than others and far better (I can't stress how much better it is).
My only sort of negative comment is that I had to get used to it, but it is far easier to use than my old software that took me 4 months to get the hang of.
It also has features I didn't even realise where there, but when you speak to the support (which is free by the way), they usually tell you about them. However it sort of adds to my day when I find another cool feature, like today I discovered that by simply dragging and dropping an email attachment onto my desktop or into a folder, actually downloads it to there. Yesterday I found out about barcode commands, being things you can tell the software to do just by scanning a barcode.
This system seriously sets a new standard and I can't praise it enough.
One word of advice, trying it is free, but call them after like I did as when they demo it, you see so much more and solutions to problems you had.Easy to use, does stuff the rest don't, drove business my way (so far I have earned more from them than I have spent), the stuff it does that the rest do it just does better, the price, free support, basically it is just far better than the rest (and I have tried them all).
It is so good that I have just spoken to a very large and well known sound company that I sometimes cross hire from, and discovered that they are switching to it, apparently so are a number of other big players in my industry. If they are switching, you know it's because its good and not because of the price.
Pros Easy to use, does stuff the rest don't, drove business my way (so far I have earned more from them than I have spent), the stuff it does that the rest do it just does better, the price, free support, basically it is just far better than the rest (and I have tried them all).
It is so good that I have just spoken to a very large and well known sound company that I sometimes cross hire from, and discovered that they are switching to it, apparently so are a number of other big players in my industry. If they are switching, you know it's because its good and not because of the price.
Cons Nothing really apart from having to get used to it, which by a week myself and my partner were fine. BTW, I'd just like to point out that I took just a couple of days, my partner took a bit longer as he is not very I.T. savvy.
Incredible software along with an Amazing support team
Used daily for 6-12 months
Reviewed 2017-03-11
Review Source: Capterra
We've been looking for a long time to find a cloud based system to support our 50+ users and 3 locations. Nothing on the market met our needs but more importantly as we explored the alternatives none of the hire system providers were particularly interested in listening to our needs.
This is where Hirehop are different.
Within minutes of talking with them it was obvious that they were prepared to listen, open to suggestions and their support team guided us through the process of migrating our database across.
The features Hirehop offers are fantastic, From the drag and drop abilities of the supplying list to the comprehensive stock checking module, the workflow has been properly considered and just works really well.
A good software package is one thing but finding a company with great software and great support is another. I would highly recommend Hirehop. Give them a call and they will provide a demo system and then software experts (not salesmen) to support you with training, getting you up to speed.
Great support,
Fantastic Features
We've been looking for a long time to find a cloud based system to support our 50+ users and 3 locations. Nothing on the market met our needs but more importantly as we explored the alternatives none of the hire system providers were particularly interested in listening to our needs.
This is where Hirehop are different.
Within minutes of talking with them it was obvious that they were prepared to listen, open to suggestions and their support team guided us through the process of migrating our database across.
The features Hirehop offers are fantastic, From the drag and drop abilities of the supplying list to the comprehensive stock checking module, the workflow has been properly considered and just works really well.
A good software package is one thing but finding a company with great software and great support is another. I would highly recommend Hirehop. Give them a call and they will provide a demo system and then software experts (not salesmen) to support you with training, getting you up to speed.
Great support,
Fantastic Features
Pros Great support,
Fantastic Features
Cons To be honest nothing.
If we have found something we don't like then we have been able to share our thoughts and Hirehop have provided solutions.
Response from HireHop
Thanks Tom,such a pleasure for us to work with such a respected company.
Liaise with clients, send invoices and track customer history all in one place with HireHop's integrated email system. Import emails from external email platforms to be stored within the relevant job or project.
Benefit from bi-directional synchronization between HireHop and any chosen accounts software. Users can import data from platforms such as Xero and QuickBooks in order to streamline the separate systems and avoid additional work.
Check stock in and out, in any place, with or without barcodes, using HireHop’s inventory management system. Updates are reflected instantly on the cloud-based database so that all team members have access to an up-to-date stock list and can check products in and out on multiple terminals.
Manage jobs and projects your way with HireHop's customizable home page which allows users to prioritize the most important functions and remove any unnecessary tools.
Generate quotes quickly and efficiently using HireHop's various tools. Users can create supply lists for quotes and save these in an archive for easy modification and restoration in the case of repeat jobs.
FAQs for HireHop
Below are some frequently asked questions for HireHop.
Q. What type of pricing plans does HireHop offer?
HireHop has the following pricing plans:
Starting from: £30.00/month Pricing model: Free, Subscription Free Trial: Available (No Credit Card required)
Q. Who are the typical users of HireHop?
HireHop has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does HireHop support?
HireHop supports the following languages:
English, French, Portuguese, Spanish, Swedish
Q. Does HireHop support mobile devices?
HireHop supports the following devices:
We do not have any information about what devices HireHop supports
Q. Does HireHop offer an API?
Yes, HireHop has an API available for use.
Q. What other apps does HireHop integrate with?
HireHop integrates with the following applications:
Sage Business Cloud, Xero, QuickBooks Online, Sage Accounting, MYOB Essentials, Office 365, Microsoft Outlook, Microsoft Excel, Google Calendar, Gmail, QuickBooks, Google Maps
Q. What level of support does HireHop offer?
HireHop offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials
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