EZRentOut Pricing, Features, Reviews & Comparison of Alternatives

EZRentOut

Equipment rental software

4.73/5 (139 reviews)

EZRentOut overview

EZRentOut - from EZ Web Enterprises - is a cloud based software for equipment rental businesses. With features including order management, equipment tracking, POS (Point of Sale) and online web stores, EZRentOut provides rental businesses with a complete and flexible business management solution.

The software has been designed for implementation across a range of industries including equipment rental & construction; bicycle rental & cycling clubs; sports & recreational rentals; production, DVD & book rental; event & party rental; furniture & staging; universities & campuses; and more.

EZRentOut can manage item bookings, provide repair status updates, send email reminders for overdue items, and more. With EZRentOut, businesses can track their rental equipment, record who has what, and know when items are due back. Rental items can be showcased online in a completely configurable web store, with a custom URL. Via these online stores, customers can book and pay for items.
www.ezrentout.com

Pricing

Starting from
$49.98/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
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EZRentOut reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.6
  4.8
David Klein

EZRentout works well for our bins business

Used daily for 6-12 months
Reviewed 2018-12-13
Review Source: Capterra

As mentioned above, the EZRentout team is actively working on implementing new features to enhance the product that will accommodate our needs. That is just great - I look forward to the roll-out.

Pros
This software is very easy to use and has some powerful features. The bundles are a great feature for our product offering - we rent plastic moving boxes. Standard rental period is 2 weeks that we can easily extend. Each bundle includes multiple sizes of boxes. The custom entry feature allows us to override and adjust the rental so I know there is always an easy way to include special situations (we include longer rental periods for free if the customer rents one of our larger storage containers). Refunds and voiding are easy and well documented. Tax is simple enough - although we must pay attention since we delivery to different tax jurisdictions (we have to manually select the correct tax rate). The dashboard is a nice overview of all of our activity. The email reminders are a time saver - reminding the client that the rental is ending and asking if they want to extend. We copy ourselves internally so we see the emails that each client receives - this is helpful in terms of always seeing what the customer is experiencing. We send the customer a "please review us" email automatically when we close out the rental - works well.

Cons
I have spoken at length the development team about adding addition functionality so we can use EZRentout for our main business - portable storage container rentals. The main shortcoming is the lack of a simple clean process to show all transactions on a single report - we work with insurance companies and they need to see a consolidated report of all charges (many months of rent, delivery charges, pick up charges). EZRent out needs to let the user modify an active order to add additional services that were not anticipated in the original order (like move the container to the warehouse). We have conveyed our requirements to the EZRentout team and we were told that they are actively working on a solution to our needs. I look forward to the implementation of these features so we can eliminate our other rental software subscription and use just one vendor.

Response from EZRentOut


Hi David, thank you for submitting an in-depth review for EZRentOut. We're glad to hear about your experience with EZRentOut and how it is helping you in renting out your plastic moving boxes more efficiently.

Yes, the EZR development team was actively working on the requirements you conveyed and have successfully deployed them. Now you can modify an order from anywhere, anytime from the original order. Furthermore, I have forwarded your feedback regarding our consolidated reports to the product team and they will get back to you soon. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ariyan Brown

Powerful Platform for Stress-Free Rentals

Used daily for less than 6 months
Reviewed 2018-11-11
Review Source: Capterra

I have a clear data feed that provides both broad and deep-dive analytics with full control of each move or action taken by staff, clients and the assets themselves which is exceptionally powerful. Great Work!

Pros
Easy to understand and navigate with a thorough training resource. The on page terms and guidance panel is amazingly powerful and really helps cut down the learning time. Great for maintaining a structured asset management process with safeguards for client, asset and staff permissions. The valuation, repair and service states are excellent!

Cons
The standard price tier should at least allow paypal for digital payments. Not having an option for clients to submit payments via at least one online portal reduces the effectiveness of the application. I understand why this is a feature restricted to the plus package for value reasons, but I feel leaves the end user to choose between automatically upgrading to a higher cost plan or setting up an external processing method such as sending payment links via an external mail service. Ultimately this adds more friction to the EZRentOut setup process as payments are a KPI that should be easy to identify from an analytics standpoint it would be cumbersome to keep records both in EZRentOut and an additional platform. Other than that I must say Bravo!! You and the EZRentOut Team have done an excellent job and I wish you all the best!

Response from EZRentOut


Hi Ariyan, thank you for submitting a detailed review for EZRentOut. We're delighted to know that our product has added value to your setup and is helping you manage your assets, staff, and clients in an efficient manner.

I have forwarded your feedback regarding our payment gateways to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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June L.

No regrets thus far!

Used daily for 6-12 months
Reviewed 2019-07-18
Review Source: Capterra

Pros
Not many equipment rental softwares can cater to construction equipment rental industry. But this one nailed it in terms of operation processes and pricing methods. This software certainly helps to improve a company's processes by leaps. Not only the software, the support was the best we've experienced so far. Although we are located much further away from the United States and some requirements may be different, they're always willing to listen and help us. Can't wait to make use of all the features available in this software.

Cons
We know there is no one best solution for everyone because every business is different. The software is very good, and their team is constantly working on better features, which is what we really appreciate. We thought the bundle feature could be more robust in terms of its flexibility to swap items within a bundle. This would definitely be more helpful for us. It would also be good if we can have more control over the customization of the printout templates in terms of the placement of different fields and line items.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Marie Werngren

Easy to use, great support

Used daily for 2+ years
Reviewed 2017-04-16
Review Source: Capterra

We´re not the typical renting company, but EZRentOut has worked great. It's easy to use, with several importing and reporting options that are valuable when you're having a lot of products. They also have a fantastic support that answers quickly, are happy to help and even informs when a new feature that we asked for has been added. I definitely recommend it.

Pros
Easy to use, no need to install anything. New features are added continuously.

Cons
There have been some small bugs when working with large number of items, but the support has always been very helpful.

Response from EZRentOut


Hi Marie, we appreciate you taking the time to review EZRentOut.

We are always working on improving customer experience of our product. I have forwarded your feedback to our technical team and they will test it in our lab. Rest assured they will get to the bottom of this issue.

If you have any further suggestions, please reach out to our support team at support@ezrentout.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Easily Track your rental inventory

Used daily for 2+ years
Reviewed 2018-11-15
Review Source: Capterra

We now have a dashboard that shows our available rental inventory that our sales force can see and utilize across the board.

Pros
I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.

Cons
Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.

Response from EZRentOut


Hi, thank you for taking out the time to review EZRentOut. We're delighted to know that our product is making it easy for you to track your rental inventory.

I have forwarded your feedback regarding our order management module to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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EZRentOut pricing

Starting from
$49.98/month
Pricing options
Free trial
Subscription
View Pricing Plans

Standard: $49.98/month ($24.99/user (x2))

Plus: $134.97/month ($44.99/user (x3))

Premium: $224.95/month ($44.99/user (x5))

EZRentOut features

API
Accounting Integration
Activity Dashboard
Billing & Invoicing
Calendar Management
Client Portal
Customer Database
Data Import/Export
Document Management
Inventory Management
Inventory Tracking
Invoice Management
Reporting & Statistics
Search Functionality
Third Party Integration

Activity Tracking (89 other apps)
Automatic Notifications (111 other apps)
Customizable Reporting (100 other apps)
Electronic Payments (95 other apps)
Reminders (90 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for EZRentOut

Key features of EZRentOut

  • Accounting Integration
  • Assesement management
  • Asset management & tracking
  • Asset stock management & tracking
  • Availability calendar
  • Bundles & promotions
  • Credit card payments
  • Customer database
  • Customer history
  • Customer portal
  • Equipment maintenance scheduling
  • GPS Integration
  • Inventory tracking
  • Invoice Designer
  • Invoice management
  • Label designer
  • Location tracking
  • Online rental store
  • Order history
  • Order management
  • Order tracking
  • Repair tracking
  • Reporting
View All Features

Benefits

Track rental equipment as individual pieces (e.g. Bike 1, Bike 2, Bike 3) or as bulk stock (25 chairs).

Measure staff performance with EZRentOut's revenue-per-staff-member and number-of-orders-per-staff-member reporting. Run analytics for different time periods to compare performance.

See which rental items are available at a glance and confirm bookings quickly with EZRentOut's availability calendar. Its item search functionality enables the quick locating of stock, too.

EZRentOut integrates with QuickBooks, where payments are tracked and invoices are synced.

Design unlimited invoices to suit different departments or customers with EZRentOut's invoice designer. The software also has a label designer which supports QR codes and barcodes.