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shopVOX

Web-based manufacturing solution for custom fabricators

Table of Contents

shopVOX - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2026

shopVOX overview

What is shopVOX?

shopVOX is a cloud-based custom manufacturing solution for custom manufacturers with features for sales lead management, quoting, business intelligence, employee management, and more. shopVOX business management solution provides businesses with the tools needed to run their shop from sales lead management to invoicing and everything in between. Users can create and manage their quotes, work orders, purchase orders, jobs, machine scheduling, online quote and proof approvals, customers, employees, and inventory. ShopVOX has simple QuickBooks integration, comprehensive business intelligence, in-built email templates, and allows for online credit card payments through Authorize.net. shopVOX aims to help sign, print, apparel, awards, auto body and other custom manufacturing and custom service companies experience more time, productivity, collaboration, and control with their management solution.

Who uses shopVOX?

By industry, shopVOX reviewers are most commonly professionals in printing (36%). The most frequent use case for shopVOX cited by reviewers is quoting (59% of reviewers).

What do users say about shopVOX pricing?

Most users consider shopVOX to provide good value for money, and they appreciate its cost-effectiveness and powerful pricing tools. However, some reviewers feel the pricing plans are not ideal and criticize extra costs for customizations.

Starting price

99flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Responsiveness

Adaptability

Onboarding

Stability

Retention

Charges

shopVOX’s user interface

Ease of use rating:

4.6

(241)

shopVOX pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(10)

3-4(57)

5(174)

What do users say about shopVOX?

Users report ShopVOX streamlines workflow, improves job tracking, and centralizes customer management, making quoting, invoicing, and communication more efficient. They appreciate its customizable features, cloud access, and responsive customer support, noting regular updates and improvements that address user feedback and evolving needs. They find the platform helps reduce errors and boosts productivity across teams.

Some say the initial setup and learning curve are steep, with training materials lacking clarity. They mention occasional bugs, slowdowns, and challenges with pricing configuration, mobile access, and feature rollouts, but feel most issues are resolved quickly through support or updates.

Select to learn more

Who uses shopVOX?

Based on 241 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Printing

Graphic Design

Marketing and Advertising

Design

Others

Use cases

Quoting

Workflow Management

Order Management

Business Management

Production Scheduling

shopVOX's key features

Most critical features, based on insights from shopVOX users:

Quotes/Estimates

4.5

(24)

Billing & invoicing

4.3

(18)

Scheduling

3.7

(9)

Pricing management

4.3

(7)

Search/Filter

4.6

(5)

Job costing

3.2

(6)

All shopVOX features

Features rating:

4.4

(241)

Catalog management

3.0

(1)

Contact database

4.0

(1)

Customizable fields

3.9

(12)

Data import/export

1.0

(1)

Discount management

5.0

(1)

Job tracking

4.5

(2)

Order tracking

4.4

(5)

Price and cost calculations

5.0

(1)

Price/Margin management

3.8

(5)

Product catalog

3.0

(1)

Production management

4.0

(1)

Production scheduling

4.5

(2)

Real-Time data

5.0

(1)

Shipping management

3.0

(1)

Special order management

3.0

(1)

Traceability

5.0

(1)

Work order management

3.0

(1)

Workflow configuration

4.2

(9)

Workflow management

4.7

(3)

Business process automation

3.8

(5)

Bills of material

4.7

(3)

Automated quoting

4.0

(4)

Activity dashboard

5.0

(1)

Capacity management

3.0

(2)

Access controls/permissions

4.1

(7)

Collaboration tools

3.6

(7)

Third-Party integrations

4.1

(13)

Order management

3.8

(10)

Client portal

4.7

(3)

Calendar management

4.0

(7)

Pricing and cost calculations

3.2

(6)

Alerts/Notifications

4.0

(5)

Reporting/Analytics

4.0

(5)

Automated scheduling

4.7

(3)

Task management

4.4

(10)

Quality management

4.3

(4)

Capacity planning

4.5

(2)

Customizable branding

4.0

(2)

Purchasing & receiving

3.0

(2)

Mobile access

1.0

(1)

Cost analysis

(0)

Cost estimating

(0)

Quality control

(0)

Purchase order management

4.0

(1)

Proposal generation

(0)

Projections

(0)

Project workflow

(0)

Project management

(0)

Progress tracking

(0)

Productivity tools

(0)

Production tracking

(0)

API

(0)

Approval process control

(0)

Production Cost Tracking

(0)

Product configurator

3.5

(2)

Approval workflow

(0)

Prioritization

(0)

Print management

(0)

"Best Price" Estimating

(0)

Accounting

(0)

Vendor management

(0)

Accounting integration

(0)

Time & expense tracking

(0)

Client management

5.0

(1)

Template management

(0)

Commenting/Notes

(0)

Supplier management

(0)

Status tracking

(0)

Communication management

(0)

Single-level bom

(0)

Activity tracking

5.0

(1)

Shipping labels

(0)

Self service portal

(0)

Sales order management

(0)

Role-Based permissions

(0)

Resource management

(0)

Contact management

4.0

(1)

Reporting & statistics

(0)

Reminders

(0)

Inventory management

3.2

(9)

HR management

(0)

Graphical workflow editor

(0)

For printing industry

(0)

For metal fabrication

(0)

Financial management

(0)

Estimating

(0)

Employee management

(0)

Email management

(0)

Electronic payments

(0)

eCommerce management

(0)

Drag & drop

(0)

Document templates

(0)

Document management

(0)

Bindery Estimating

(0)

Data visualization

(0)

BOM creation

(0)

Customizable templates

(0)

Customizable reports

(0)

Customizable dashboard

(0)

Cost tracking

(0)

Audit trail

5.0

(1)

CRM

(0)

Pre/Post Service Calculations

(0)

Pre-Press Estimating

(0)

Point of sale (pos)

(0)

Customer history

(0)

Order processing

(0)

Customer management

(0)

Order fulfillment

(0)

Multiple Version Calculations

(0)

Multi-Location

(0)

Multi-Currency

(0)

Monitoring

(0)

MES

(0)

Material requirements planning

4.0

(2)

Maintenance management

5.0

(1)

Job management

(0)

Item management

(0)

Inventory tracking

(0)

shopVOX awards

shopVOX alternatives

shopVOX

4.6

(241)

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.5

Customer Support

4.6

Acumatica Cloud ERP

4.4

(243)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.1

NetSuite

4.2

(1.8K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

QT9 ERP

4.9

(19)

visit website

Starting from

20000

Free trial

Free version

Ease of Use

4.7

Features

4.8

Value for Money

4.9

Customer Support

4.9

shopVOX pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

shopVOX Express

Per month

Features included:

Job Management
Online Proofing
Pricing Tools
Quickbooks
Sage and Xero Integrations

shopVOX PRO

199

Per month

Features included:

Advanced Integrations
All of Shopvox Features
Plus: Sales Leads / CRM
Premium Support

User opinions about shopVOX price and value

Value for money rating:

4.5

Of 38 reviews that provide robust commentary on shopVOX's price and value, 74% mention it in a positive light.

Most users consider shopVOX to offer good value for money, highlighting its powerful and flexible pricing tools that ensure accurate and consistent pricing. They appreciate the time savings and efficiency gained from its comprehensive features, such as quoting, production management, and workflow tracking. Users find the software easy to use and customizable, with minimal setup required. They also value the cost-effectiveness and affordability of the product. However, some reviewers feel that the pricing plans are not ideal and criticize the additional costs for customizations and extra users. A few users also report difficulties in setting up and maintaining accurate pricing.

, and

To see what individual users think of shopVOX's cost and value, check out the review excerpts below.

“shopVOX cloud-based software gives you a lot of tools to manage your shop, from a variety of pricing models for products and services to production management, online proof tools, etc.”

Jim B.

Executive Vice President

“ShopVOX has enabled us to manage our workflow, track the sales activities that lead to new jobs, and also use solid costing on our quotes to ensure that we're pricing correctly and maintaining margin with sales. ”

Tim S.

VP Sales and Marketing

“Even if you want to move the date, make the font bigger etc, you will be charged that much. And weirdly a delivery note printed from a sales order or from an invoice counts as two, so $300 to make ANY change.”

Tom R.

director

shopVOX integrations (10)

Integrations rated by users

We looked at 241 user reviews to identify which products are mentioned as shopVOX integrations and how users feel about them.

QuickBooks Online Advanced

Integration rating: 4.5 (8)

“Being able to seamlessly connect with QuickBooks Online allows me to keep more of my process in one location (ShopVOX). I do not have to bounce back and forth between softwares to move through the workflow of my shop. I can create invoices with one click from sales orders in ShopVOX and those invoices sync to QBO with one click as well.”

“syncing payments, orders and invoices is a daily part of our bookkeepers workflow”

Zach E.

Owner

1/2

authorize.net

Integration rating: 4.7 (3)

“This gives our customers the option to pay online. This has greatly decreased the time from billing to receiving payment.”

“Online payments right from the software have allowed us to increase cashflow and reduce AR times”

Ron S.

President

1/2

Zapier

Integration rating: 3.0 (2)

“We use Zapier to connect us to our job management software, proofing software, and other communication software. The integration with Zapier is huge for us, but it is also extremely lacking. Right now, it only allows the option to create a sales order. It does not send any triggers to Zapier, nor does it let us edit a sales order, send a quote or invoice, or anything else. While I love that we can create a sales order using Zapier (and we make full use of this feature), I would really like it if this integration were expanded to allow more functionality.”

Joshua T.

Graphics Manager

Microsoft Outlook

Integration rating: 5.0 (1)

“Being able to send quotes, so, invoices from the software from our own email addresses is super convenient”

Luc M.

Owner

Google Workspace

Integration rating: 4.0 (1)

Other top integrations

shopVOX customer support

What do users say about shopVOX customer support?

Customer support rating:

4.5

We analyzed 68 verified user reviews to identify positive and negative aspects of shopVOX customer support.

Widespread user sentiment highlights extremely responsive customer support with fast resolution of issues.

A large number of users appreciate the knowledgeable and helpful support staff, available via multiple channels including chat.

Common user feedback praises 24/7 or extended support hours, making it easy to get help when needed.

A minority of users report communication issues, including language barriers and difficulty getting complex problems resolved.

Support options

Faqs/forum

24/7 (live rep)

Phone support

Email/help desk

Chat

Knowledge base

Training options

In person

Documentation

Webinars

Live online

Videos

To see what individual users say about shopVOX's customer support, check out the review snippets below.

“The customer support is extremely responsive and we are usually able to connect directly with a support representative within 2 to 3 minutes.”

Tim S.

“I found it very transparent to the user and was able to learn a lot just by working with it (no teaching involved). If I ran into difficulties, the customer support was prompt and their directions were easy to follow.”

Kathy A.

Bookkeeper

“I am so frustrated with the assistance received from Shop Vox in regards to quotes not getting to customers - they are not even in SPAM. Both my husband and I have contacted them on several occasions due to quotes not being received by customers.”

Kirsty C.

Creative Director

shopVOX FAQs

Q. What type of pricing plans does shopVOX offer?

shopVOX has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money

Q. What are the benefits of using shopVOX?

Sales lead management: manage leads easily from shopVOX and save time by easily transferring sales lead information to a quote or a project.

Accurate quotes fast: with shopVOX, estimates can be created with detail and with a simple or complex formulas, matrix or with a bill of materials and labors.

Online quote and proof approvals: quotes and art layouts for jobs can be approved by customers online and notifications occur in real time when changes & approvals occur.

Real time collaboration with staff: collaboration tools to keep workflow, projects, jobs, and more in sync and to ensure jobs get done on time and with enhanced clarity.

Q. Who are the typical users of shopVOX?

shopVOX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does shopVOX support?

shopVOX supports the following languages:
English, French

Q. Does shopVOX support mobile devices?

shopVOX supports the following devices:
Android, iPad, iPhone

Q. Does shopVOX offer an API?

Yes, shopVOX has an API available for use.

Q. What other apps does shopVOX integrate with?

shopVOX integrates with the following applications:
authorize.net, Microsoft Outlook, WooCommerce, Zapier, QuickBooks Online Advanced, Google Workspace, Avalara, NetSuite, Xero

Q. What level of support does shopVOX offer?

shopVOX offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base