App comparison
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3CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.
Last updated: January 2026
3CX Alternatives & Competitors (2026)
Top 9 free alternatives
Zoom Phone
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business phone system
0.2
Value for money
Starting price
0.1
Functionality
PBX
5/5
Conferencing
5/5
Computer Telephony Integration
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Aircall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer communications platform
0.3
Value for money
Starting price
0.3
Functionality
Employee Activity Monitoring
5/5
Real-Time Monitoring
5/5
Activity Dashboard
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes
0.1
Value for money
Starting price
0.1
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
0.1
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.4
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.5
Value for money
Starting price
0.2
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
Value for money
Starting price
0.3
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution to streamline business communication
0.2
Value for money
Starting price
0.2
Functionality
Screen Sharing
5/5
Process/Workflow Automation
5/5
Live Chat
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered contact center
0.2
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Reporting & Statistics
5/5
Workflow Management
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business VoIP phone service
0.5
Value for money
Starting price
0.3
Functionality
Monitoring
5/5
Private Chat
5/5
Real-Time Chat
4.8/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud contact and call center software
0.3
Value for money
Starting price
0.3
Functionality
Call Tracking
5/5
Social Media Integration
5/5
Scheduled Recording
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One app for everything. And everyone.
0.1
Value for money
Starting price
0.1
Functionality
Compliance Management
5/5
Troubleshooting
5/5
On-Demand Recording
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered communications solutions for all industries
0.5
Value for money
Starting price
0.2
Functionality
Real-Time Chat
5/5
Real-Time Data
5/5
On-Demand Recording
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open-source modular communication system
0.5
Value for money
Starting price
0.2
Functionality
VoIP Connection
5/5
Caller ID
5/5
Call Transfer
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open source call center software with predictive dialer
0.5
Value for money
Starting price
0.3
Functionality
Call Scripting
5/5
Call Disposition
5/5
VoIP Connection
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
0.1
Value for money
Starting price
0.1
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.1
Value for money
Starting price
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI virtual agent for call center automation
0.2
Value for money
Starting price
0.1
Functionality
Lead Generation
5/5
Dashboard
5/5
Power Dialer
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple, powerful task management for people and teams
0.2
Value for money
Starting price
Functionality
Tagging
5/5
Dashboard
4.9/5
To-Do List
4.8/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.2
Value for money
Starting price
0.2
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
