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IPscape Logo

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

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IPscape - 2026 Pricing, Features, Reviews & Alternatives

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IPscape overview

What is IPscape?

IPscape empowers organisations to build customer moments that enhance trust, loyalty and engagement. We provide AI-powered contact centre and communication technology that creates seamless omnichannel customer experiences across Voice, Email, Web Chat and emerging channels.

We empower organisations to orchestrate customer journeys that delight their customers to better serve, understand, and respond to their needs.

Easily extend the SCAPE platform to meet your unique business requirements by leveraging API’s and integrations to achieve interoperability with a range of internal systems including your CRM, Business Intelligence, and Workforce Management tools.

Starting price

99per user /
per month

Alternatives

with better value for money

IPscape’s user interface

Ease of use rating:

IPscape reviews

Overall rating

4.9

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.75/10
Rating distribution

5

4

3

2

1

7

1

0

0

0

IPscape's key features

Most critical features, based on insights from IPscape users:

Campaign management
Computer telephony integration
Automatic call distribution
IVR
Reporting/Analytics
Call monitoring

All IPscape features

Features rating:

Activity dashboard
Activity tracking
Agent interface
AI copilot
AI/Machine learning
Alerts/Escalation
Alerts/Notifications
Answering machine detection
API
Archiving & retention
Auto-Dialer
Automated routing
Automatic outbound dialer
Blended call center
Call center management
Call disposition
Call list management
Call logging
Call recording
Call reporting
Call routing
Call scheduling
Call scripting
Call tagging
Call tracking
Call transcription
Call transfer
Call whispering
Callback scheduling
Caller id
Chat/Messaging
Chatbot
Collaboration tools
Compliance management
Conferencing
Contact database
Contact management
CRM
Customer database
Customer experience management
Customer history
Customer journey mapping
Customer surveys
Customizable fields
Customizable reports
Dashboard
Data import/export
Data security
Email management
Employee coaching tools
Event triggered actions
Feedback management
File transfer
For sales teams/organizations
Inbound call center
Integrations management
Interaction tracking
KPI monitoring
Lead capture
Lead distribution
Lead management
List management
Live chat
Manual dialer
Mobile access
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel management
Multi-Language
Multiple scoring models
Multiple Scripts
On-Demand recording
Outbound call center
Performance management
Performance metrics
Phone Key Input
Power dialer
Pre-recorded messages
Predictive dialer
Preview dialer
Process/Workflow automation
Progressive dialer
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Recording
Reporting & statistics
Scheduled recording
Sentiment analysis
SMS messaging
Social media integration
Survey/Poll management
Surveys & feedback
Text to speech
Third-Party integrations
Voice Customization
Voice mail
Voice recognition
VoIP
VoIP connection
Workflow management
Workforce management

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IPscape pricing

Value for money rating:

Starting from

99

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about IPscape price and value

Value for money rating:

IPscape support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Phone Support
Email/Help Desk
24/7 (Live rep)

Training options

Live Online
Webinars
In Person
Documentation
Videos

IPscape FAQs

Q. What type of pricing plans does IPscape offer?

IPscape has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of IPscape?

IPscape has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does IPscape support?

IPscape supports the following languages:
English


Q. Does IPscape offer an API?

Yes, IPscape has an API available for use.


Q. What other apps does IPscape integrate with?

IPscape integrates with the following applications:
Microsoft Azure, Salesforce.org Nonprofit Cloud, Pipedrive, Microsoft Teams, Zoho CRM Plus, ServiceNow, HubSpot Sales Hub, HubSpot Service Hub, Zendesk Suite


Q. What level of support does IPscape offer?

IPscape offers the following support options:
Chat, Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep)

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