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Matter Logo

Employee Recognition & Rewards all inside Slack or Teams! 💜

Table of Contents

Matter - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Matter overview

Based on 378 verified user reviews

What is Matter?

Matter is an employee recognition solution offering key features such as peer-to-peer recognition, employee reward programs, and manager-to-employee recognition, among others.

Who uses Matter?

Reviews for Matter come from a wide variety of industries, including information technology and services (10% of reviewers), computer software (7%), and marketing and advertising (7%). The most frequent use case for Matter cited by reviewers is employee recognition (71% of reviewers).

What are the most popular integrations for Matter?

The Matter integration most frequently cited by reviewers is Slack, a team communication product rated 4.7 out of 5 for its integration with Matter.

Starting price

1per user /
per month

Alternatives

with better value for money

Matter’s user interface

Ease of use rating:

Matter pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(113)
5(260)

What do users say about Matter?

Matter is an employee recognition solution offering key features such as peer-to-peer recognition, employee reward programs, and manager-to-employee recognition, among others.

Select to learn more


Who uses Matter?

Based on 378 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Apparel & Fashion
Computer Software
Automotive
Others

Use cases

Employee Recognition
Employee Engagement
360 Degree Feedback

Matter's key features

Most critical features, based on insights from Matter users:

Peer-to-Peer recognition
Manager-to-Employee recognition
Rewards catalog
Goal management
Reporting/Analytics
Chat/Messaging

All Matter features

Features rating:

360 degree feedback
Action management
Activity dashboard
Alerts/Notifications
Anonymous feedback
API
Benchmarking
Chat/Messaging
Commenting/Notes
Communication management
Continuous feedback
Customizable branding
Customizable questions
Customizable reports
Customizable templates
Dashboard
Data import/export
eCards
Email reminders
Employee database
Employee onboarding
Employee portal
Employee profiles
Employee recognition
Employee reward programs
Engagement tracking
Feedback management
Gamification
Goal management
Goal setting/tracking
Manager-to-Employee recognition
Mobile access
Negative feedback management
Nominations
Peer-to-Peer recognition
Performance management
Performance metrics
Performance review management
Progress tracking
Pulse surveys
Question library
Rater selection
Ratings/Reviews
Real-Time data
Real-Time reporting
Recognition tracking
Reminders
Reporting/Analytics
Rewards catalog
Rewards program
Self service portal
Single sign on
Social recognition
Survey/Poll management
Surveys & feedback
Third-Party integrations
Training management
Visual analytics

Matter alternatives

Matter logo

Starting from

1

/user

Per month

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visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

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Free version
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Customer Support

Matter pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free Forever

0.00

/user

Features included:

  • Unlimited users
  • Feedback Friday - customizable & automatic recognition notifications
  • 5 kudos sent per channel per week
  • 9 default kudos templates
  • Custom kudos (e.g., company values)
  • 30 days of analytics history

Basic (Recognition)

1

/user

Per month

Features included:

  • Unlimited kudos recognition
  • Feedback Friday - customizable & automatic recognition notifications
  • 9 default kudos templates
  • Custom kudos (e.g., company values)
  • 30 days of analytics history
  • Slack / Microsoft Teams integration
  • Email and live chat support
  • Single sign-on (SSO) support

Pro (Rewards + Celebrations)

3

/user

Per month

Features included:

  • Gift cards rewards (100+ countries)
  • Custom company-branded rewards
  • Advanced rewards settings & reporting
  • Automatic birthday and work anniversary celebration messages
  • Unlimited analytics history and advanced report export
  • Peer-to-peer private feedback
  • Recurring feedback surveys on skills
  • Live team trainings and custom videos

Pro + Surveys (Everything)

5

/user

Per month

Features included:

  • Surveys fully automated in Slack/Teams
  • eNPS capability and analytics history
  • Receive weekly insights & notifications
  • Offer rewards for survey completions
  • Advanced reporting and insights
  • Customizable questions and categories
  • 30+ science-backed survey templates (e.g., eNPS, onboarding, exit surveys)
  • Advanced survey delivery, frequency, closing, and smart reminders

User opinions about Matter price and value

Value for money rating:

To see what individual users think of Matter's price and value, check out the review snippets below.

“I love the transparency it gives my company to see how i'm having an impact on it's success and gives me the platform to showcase other coworkers who are going above and beyond in their job.”
JS

Jax S.

Associate

“In addition to being able to recognize people for good work, you can also give points for birthdays for people to save up to get items they really want.”
DW

Dawn W.

Product Director

Matter integrations (18)

Integrations rated by users

We looked at 378 user reviews to identify which products are mentioned as Matter integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.7 (26)

Useful to get updates

AK

Aryan K.

CEO

Integration rating: 4.2 (8)

Matter support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support

Training options

In Person
Webinars
Videos
Documentation
Live Online

Matter FAQs

Q. What is Matter used for?

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜 How Matter helps: 🎉 Start a recognition habit with Feedback Friday 🙌 Recognize with kudos and company values 🎁 Rewards people love - gift cards, donations, custom company rewards, etc. 🥳 Celebrate birthdays and work anniversaries 📋 Pulse, eNPS, and employee surveys 📊 Get culture insights with analytics reports 🏆 Continuous feedback and feedback surveys ✅ Free Plan ✅ Free 14-Day Trial ✅ No Credit Card Required

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