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ServiceWorks
5
39
4
28
3
22
2
10
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All In One. Effortless. Accessible. Cloud Based Solution
Table of Contents
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Find out with a
ServiceWorks - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ServiceWorks overview
What is ServiceWorks?
BOOST YOUR FIELD SERVICE OPERATIONS WITH US. No matter what service you offer we have solution for you. We offer end to end business solutions for managing service, retail and delivery operations.
Key Features
Multi-Location Inventory Management
Centralized Purchase Order System
Route optimization
Tracking of Drivers and Automated ETA calculation
Make Decisions based on transaction data
Customer feedback
Custom Notification via email,SMS and Robocall
Digital proof of order
Starting price
per year
Pros & Cons
Scheduling and Dispatch
Features
Layout and Organization
Bugs and Issues
Ticket Management
Customer Support
ServiceWorks’s user interface
ServiceWorks pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
3.6
Ease of use
3.5
Customer support
3.6
Reviews sentiment
What do users say about ServiceWorks?
Instead, we lost visibility into hundreds of jobs and customers, which forced us to scramble to re‑establish contact, resulted in lost business, required refunds, and put us in the position of having to apologize to both customers and warranty providers who were unintentionally left without communication during the onboarding process.
Select to learn more
Who uses ServiceWorks?
Based on 115 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ServiceWorks's key features
Most critical features, based on insights from ServiceWorks users:
All ServiceWorks features
Features rating:
ServiceWorks alternatives
ServiceWorks
Starting from
948
Per year
Calendly
Starting from
10
/user
Per month
Jobber
Starting from
39
Per month
Housecall Pro
Starting from
79
Per month
ServiceWorks pricing
Value for money rating:
Starting from
948
Per year
Flat Rate
User opinions about ServiceWorks price and value
Value for money rating:
To see what individual users think of ServiceWorks's price and value, check out the review snippets below.
Carole G.
Accounting Auditing Manager
Carole G.
Accounting Auditing Manager
ServiceWorks integrations (12)
Integrations rated by users
We looked at 115 user reviews to identify which products are mentioned as ServiceWorks integrations and how users feel about them.
Integration rating: 3.6 (13)
“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”
Sarah D.
CEO
Integration rating: 4.8 (5)
Integration rating: 5.0 (2)
Integration rating: 1.0 (2)
“Worked well, but fees were really high, especially for memberships”
Steve D.
Massage Therapist and owner
Integration rating: 1.0 (1)
Integration rating: 5.0 (1)
“We use Zapier to connect our boards and automate some of our projects.”
Patricia D.
Manager Business Administration
ServiceWorks customer support
What do users say about ServiceWorks customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ServiceWorks customer support.
Multiple users highlight responsive, friendly, and helpful customer support that addresses their needs promptly.
A handful of users appreciate the patience and professionalism of specific support staff, making setup and troubleshooting easier.
A number of users report slow response times, lack of follow-up, and insufficient product knowledge from support staff.
Support options
Training options
To see what individual users say about ServiceWorks's customer support, check out the review snippets below.
“For us specifically what drew us in the most is definitely the level of communication and the amazing customer service.”
Jake P.
Sales
“Overall, the entire SW support is very helpful.”
Deepak P.
Owner
“I find it frustrating to have to constantly engage with tech support to resolve issues.”
Matt G.
General Manager
“It hasn't been great, I would love to speak to someone about issues, but we cant, so we are switching services.”
William L.
President
ServiceWorks FAQs
Q. Does ServiceWorks support mobile devices?
ServiceWorks supports the following devices:
Android, iPhone, iPad
Q. What level of support does ServiceWorks offer?
ServiceWorks offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum
