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VirtualPBX Alternatives

How do VirtualPBX alternatives compare?

3CX and Aircall stand out as its top competitors based on similarity, popularity and user reviews. When comparing VirtualPBX to its top 100 alternatives, Slack has the highest rating, with Trello as the runner-up, and VirtualPBX ranking 60th place. Slack has the most reviews with a total of 20,726, while VirtualPBX has 22. Users say Trello tops the list for value for money followed by Slack, while VirtualPBX comes in 59th. Users also say Slack and Trello are the easiest to use, while VirtualPBX takes 66th place.

What are the top 5 alternatives to VirtualPBX?


Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to VirtualPBX

3CX

4.5
(241)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

44

83

68

features in common

44

features in common

3CX's unique features

  • Automated Routing

  • Polls/Voting

  • Outbound Call Center

  • Callback Scheduling

VirtualPBX's unique features

  • On-Demand Recording

  • Customizable Caller ID

  • Client Management

  • Call List Management

Starting from

$145/year

Value for money

4.3

0.5

4.8

What users say about 3CX's value for money

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

LP

Luke P.

Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you.

Jimmi N.

Aircall

4.3
(229)

Phone system for support and sales teams

Features

Total

45

92

68

features in common

45

features in common

Aircall's unique features

  • API

  • Tagging

  • For Nonprofits

  • Purchasing & Receiving

VirtualPBX's unique features

  • Customizable Caller ID

  • Voicemail Transcription

  • Audio / Video Conferencing

  • Employee Directory

Starting from

$30/month

Value for money

4.1

0.7

4.8

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Five9

4.2
(394)

Cloud contact and call center software

Features

Total

38

115

68

features in common

38

features in common

Five9's unique features

  • Voice Customization

  • Automatic Lead Distribution

  • Queue Management

  • Manual Dialer

VirtualPBX's unique features

  • Conferencing

  • VoIP

  • Hotkeys

  • Virtual Extensions

Starting from

$100/month

Value for money

4.0

0.8

4.8

What users say about Five9's value for money

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

MiCloud Connect

4.2
(248)

Cloud phone system & contact center software & services

Features

Total

25

46

68

features in common

25

features in common

MiCloud Connect's unique features

  • Call Scheduling

  • Video Call Recording

  • Real Time Data

  • Help Desk Management

VirtualPBX's unique features

  • File Sharing

  • Call Reporting

  • Real Time Monitoring

  • Real Time Analytics

Value for money

3.8

1.0

4.8

What users say about MiCloud Connect's value for money

I love the functionality to communicate effectively across platforms, and the overall install process for the entire office was quick and seamless.

TV

Tiffany V.

I like the variety of features, the ease of use, and the ShoreTel community, which is incredibly supportive and dedicated.

BR

Brian R.

8x8 Virtual Office

3.9
(193)

Voice, video, chat, contact center. In the cloud.

Features

Total

43

64

68

features in common

43

features in common

8x8 Virtual Office's unique features

  • Contact Database

  • Two-Way Audio & Video

  • Customer Service Analytics

  • Customizable Reports

VirtualPBX's unique features

  • Call Screening

  • Activity Tracking

  • Client Management

  • Call Queues

Starting from

$12/month

Value for money

3.8

1.0

4.8

What users say about 8x8 Virtual Office's value for money

Works great on mobile and desktop. The call quality was overall consistently good and it did integrate with Salesforce.

RD

Robin D.

It also crashes on me a lot. These are annoying issues, but they could also be much worse.

AD

Adam D.

Grasshopper

4.5
(308)

Turn the World Into Your Office

Features

Total

11

12

68

features in common

11

features in common

Grasshopper's unique feature

  • IVR / Voice Recognition

VirtualPBX's unique features

  • Multi-User Collaboration

  • Call Screening

  • Call Transfer

  • Unified Communications

Starting from

$26/month

Value for money

4.5

0.3

4.8

What users say about Grasshopper's value for money

We really like Grasshopper. It is perfect for a small business if you need a good phone virtual system and if your employees work remotely this is perfect.

CL

Cynthia L.

This not our first time using VOIP for our business line but Grasshopper overs a fair, competitive rate and one of the best Apps to complement the features of the software.

AS

Aj S.

Callture

4.3
(3)

Virtual PBX software for small to medium businesses

Features

Total

10

12

68

features in common

10

features in common

Callture's unique features

  • IVR / Voice Recognition

  • Accounting

VirtualPBX's unique features

  • Caller ID

  • Customizable Caller ID

  • Call Transfer

  • Client Management

Google Voice

4.5
(201)

Call and voicemail management

Features

Total

1

1

68

features in common

1

features in common

Google Voice's unique features

  • No unique features

VirtualPBX's unique features

  • Call Monitoring

  • CRM

  • Virtual Extensions

  • Automatic Call Distribution

Starting from

$10/month

Value for money

4.7

0.1

4.8

What users say about Google Voice's value for money

It is reasonably priced and is very easy to use. It is very useful for faster typing as the software has excellent voice recognition and perfectly types out what I speak.

AR

Anonymous Reviewer

I love this software because it is good for all kinds of business from small to big to create a phone number people can call and text you on.

NP

Neel P.

Features

Total

1

1

68

features in common

1

features in common

Phonebooth's unique features

  • No unique features

VirtualPBX's unique features

  • Activity Tracking

  • Multiple Parties

  • Virtual Extensions

  • Automatic Call Distribution

PBXact

(0)

Cloud-hosted, commercially-supported version of FreePBX

Features

Total

6

11

68

features in common

6

features in common

PBXact's unique features

  • Automatic Backup

  • Drag & Drop

  • Reminders

  • Customizable Templates

VirtualPBX's unique features

  • Video Conferencing

  • Employee Directory

  • Call Monitoring

  • Virtual Extensions

Bitrix24

4.0
(478)

100% free CRM, collaboration and communication tool suite

Features

Total

43

356

68

features in common

43

features in common

Bitrix24's unique features

  • Templates

  • Marketing Automation

  • Calendar Management

  • Auto-Responders

VirtualPBX's unique features

  • Call Screening

  • Recording

  • Real Time Monitoring

  • Fax Management

Starting from

$49/month

Value for money

4.2

0.6

4.8

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

GoToConnect

4.5
(582)

The first-ever truly unified voice and video solution.

Features

Total

51

92

68

features in common

51

features in common

GoToConnect's unique features

  • IVR / Voice Recognition

  • Inbound Call Center

  • Virtual Voicemail

  • Task Management

VirtualPBX's unique features

  • Client Management

  • Call List Management

  • Online Voice Transmission

  • Anti Spam

Starting from

$19.95/month

Value for money

4.5

0.3

4.8

What users say about GoToConnect's value for money

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

Freshdesk Contact Center

3.8
(27)

Modern Phone System for customer support & sales

Features

Total

42

64

68

features in common

42

features in common

Freshdesk Contact Center's unique features

  • Phone Key Input

  • Multiple Scripts

  • Employee Activity Monitoring

  • Real Time Data

VirtualPBX's unique features

  • Recording

  • File Transfer

  • Real Time Monitoring

  • Multi-User Collaboration

Starting from

$15/month

Value for money

3.7

1.1

4.8

What users say about Freshdesk Contact Center's value for money

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.

AH

Alois H.

I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

HP

Hue P.

CloudTalk

4.5
(221)

Cloud-based call center software for sales and support teams

Features

Total

58

122

68

features in common

58

features in common

CloudTalk's unique features

  • Multi-Channel Communication

  • Campaign Analytics

  • Automatic Lead Distribution

  • Call Scripting

VirtualPBX's unique features

  • SMS Messaging

  • Softphone

  • Event Triggered Actions

  • Anti Spam

Starting from

$20/month

Value for money

4.3

0.5

4.8

What users say about CloudTalk's value for money

Our general impression of CloudTalk is quite positive and are so far very happy with the switch. I would recommend CloudTalk to any business looking to solve all things business phone related.

Swati M.

Top point the dashboard they provide is perfect and it gives you the control you need in order to analyze better your calls and get better results.

IL

Iliana L.

Ring4

4.5
(15)

Second phone number app for texting and calling

Features

Total

30

46

68

features in common

30

features in common

Ring4's unique features

  • Call Transcription

  • Labeling

  • Screen Sharing

  • Tagging

VirtualPBX's unique features

  • Hotkeys

  • Automatic Call Distribution

  • Event Triggered Actions

  • Activity Dashboard

Starting from

$8/month

Value for money

4.5

0.3

4.8

What users say about Ring4's value for money

I love love love this product. It is helping me communicate with customers in other countries easily.

TC

Tasha C.

Unfortunately I get many spam calls on my regular cell number because it is listed on the web. By changing to a Ring 4 number I am able to block all these spam calls.

DW

David W.

Kixie PowerCall

4.8
(161)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

38

70

68

features in common

38

features in common

Kixie PowerCall's unique features

  • Real-time Updates

  • API

  • Multiple Scripts

  • Phone Key Input

VirtualPBX's unique features

  • Monitoring

  • Customizable Caller ID

  • Conferencing

  • Virtual Call Center

Starting from

$29/month

Value for money

4.7

0.1

4.8

What users say about Kixie PowerCall's value for money

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Axiom

(0)

Axiom - Cloud-Based Contact Center Platform

Features

Total

41

72

68

features in common

41

features in common

Axiom's unique features

  • Callback Scheduling

  • Reporting & Statistics

  • Desktop Notifications

  • Purchasing & Receiving

VirtualPBX's unique features

  • Activity Tracking

  • Archiving & Retention

  • Client Management

  • Real Time Analytics

Talkroute

4.3
(15)

Virtual phone system for communicating with customers

Features

Total

29

36

68

features in common

29

features in common

Talkroute's unique features

  • Search/Filter

  • Customizable Reports

  • Reporting & Statistics

  • Video Call Recording

VirtualPBX's unique features

  • Call Center Integration

  • Call Center Management

  • Event Triggered Actions

  • Hotkeys

Starting from

$19/month

Value for money

3.9

0.9

4.8

What users say about Talkroute's value for money

We have been using Talkroute for a few months and it has been awesome.

JL

Jeremy L.

Talkroute uses traditional PSTN (public switched telephone network) call forwarding and every call has been reliable with perfect quality. Never going back to VOIP.

JT

Jake T.

Aline

5.0
(3)

Cloud-based VoIP phone system

Features

Total

42

51

68

features in common

42

features in common

Aline's unique features

  • Records Management

  • Status Tracking

  • Spam Blocker

  • Historical Reporting

VirtualPBX's unique features

  • Activity Tracking

  • Archiving & Retention

  • Real Time Monitoring

  • Call List Management

BroadVoice Cloud PBX

4.6
(29)

Broadvoice b-Hive Cloud Communications for SMBs

Features

Total

55

80

68

features in common

55

features in common

BroadVoice Cloud PBX's unique features

  • Meeting Management

  • IVR / Voice Recognition

  • Video Support

  • Two-Way Audio & Video

VirtualPBX's unique features

  • Call Center Integration

  • Scheduled Recording

  • Softphone

  • Event Triggered Actions

Starting from

$17.95/month

Value for money

4.3

0.5

4.8

What users say about BroadVoice Cloud PBX's value for money

Love the updates and communication from Broadvoice regarding the services. We are very happy with our decision to move to Broadvoice.

JB

Jennifer B.

I feel so strongly about how Broadvoice has helped my office become more efficient (and saved me a ton of money) that I just really enjoy spreading the word about how great this company is.

JW

Jason W.

RingCentral MVP

4.2
(908)

RingCentral MVP - Message, Video, Phone

Features

Total

53

68

68

features in common

53

features in common

RingCentral MVP's unique features

  • Role-Based Permissions

  • Purchasing & Receiving

  • Predictive Dialer

  • API

VirtualPBX's unique features

  • Call List Management

  • Video Chat

  • Real Time Reporting

  • Client Management

Value for money

4.0

0.8

4.8

What users say about RingCentral MVP's value for money

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

AT

Alec T.

The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.

AR

Anonymous Reviewer

Nextiva

4.2
(183)

Simplifying Business Communication

Features

Total

38

87

68

features in common

38

features in common

Nextiva's unique features

  • Skip Logic

  • Mobile Survey

  • Multi-Channel Distribution

  • Live Chat

VirtualPBX's unique features

  • File Transfer

  • Recording

  • Monitoring

  • Real Time Monitoring

Starting from

$18.95/month

Value for money

4.0

0.8

4.8

What users say about Nextiva's value for money

Poor call quality has also likely contributed to irreparable damage to our brand as customer calls are so frequently dropped or missed due to Nextiva’s problematic online platform and phone app.

CB

Christine B.

Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible.

DB

Darek B.

VoIPstudio

4.6
(26)

VoIPstudio: the no-hassle VoIP phone service for business

Features

Total

48

70

68

features in common

48

features in common

VoIPstudio's unique features

  • Contract/License Management

  • Real Time Data

  • SSL Security

  • Hot Desking

VirtualPBX's unique features

  • Client Management

  • Call Center Integration

  • Anti Spam

  • Remote Access/Control

Starting from

$4.99/month

Value for money

4.8
4.8

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

AR

Anonymous Reviewer

InfoFlo

4.5
(86)

All-in-One CRM Software Solution

Features

Total

38

125

68

features in common

38

features in common

InfoFlo's unique features

  • Survey/Poll Management

  • Blended Call Center

  • Unattended Call Management

  • Application Access Control

VirtualPBX's unique features

  • Call Center Integration

  • Chat/Messaging

  • Video Chat

  • Third Party Integrations

Value for money

4.6

0.2

4.8

What users say about InfoFlo's value for money

The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.

JH

Janet H.

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

ChaseData CCaaS

4.8
(132)

Cloud-based call center solution for SMBs

Features

Total

36

97

68

features in common

36

features in common

ChaseData CCaaS's unique features

  • Call Scheduling

  • Application Management

  • Power Dialer

  • Campaign Analytics

VirtualPBX's unique features

  • File Transfer

  • Recording

  • SMS Messaging

  • Mobile Access

Value for money

4.7

0.1

4.8

What users say about ChaseData CCaaS's value for money

It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.

WD

Wayne D.

The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.

BH

Brian H.

Dialpad

4.3
(423)

Cloud communications system for enterprises

Features

Total

42

82

68

features in common

42

features in common

Dialpad's unique features

  • Intent Recognition

  • Performance Management

  • Outbound Call Center

  • Online Forums

VirtualPBX's unique features

  • Recording

  • Monitoring

  • Client Management

  • Computer Telephony Integration

Starting from

$15

Value for money

4.4

0.4

4.8

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Spoke Phone

4.7
(43)

Turn mobile phones into a cloud business phone system / PBX.

Features

Total

49

79

68

features in common

49

features in common

Spoke Phone's unique features

  • Multi-Channel Management

  • Voice Customization

  • Office Directory

  • Customer History

VirtualPBX's unique features

  • Anti Spam

  • Video Chat

  • Video Conferencing

  • Activity Tracking

Starting from

$99/month

Value for money

4.7

0.1

4.8

What users say about Spoke Phone's value for money

I also like the fact that this software is able to cross the borders between different team members no matter where in the world you are. Customer support is also superb and very friendly.

JP

Justine P.

Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls.

SD

Stacey D.

INFINCE

(0)

A Digital Workplace for Smarter Business

Features

Total

18

81

68

features in common

18

features in common

INFINCE 's unique features

  • Time Zone Tracking

  • Messaging

  • Commenting/Notes

  • User Management

VirtualPBX's unique features

  • Call Queues

  • Virtual Extensions

  • Client Management

  • Auto-Dialer

TalkChief

5.0
(5)

Business phone system for your modern business needs

Features

Total

56

105

68

features in common

56

features in common

TalkChief's unique features

  • Call Scheduling

  • Time Zone Tracking

  • SSL Security

  • API

VirtualPBX's unique features

  • File Sharing

  • Caller Profiles

  • Multi-User Collaboration

  • Anti Spam

GoToMeeting

4.5
(8.7K)

Online meeting software with HD video conferencing

Features

Total

24

106

68

features in common

24

features in common

GoToMeeting's unique features

  • Projections

  • Audio Capture

  • Content Management

  • Survey/Poll Management

VirtualPBX's unique features

  • Interaction Tracking

  • Call Transfer

  • Unified Communications

  • Caller ID

Starting from

$14/month

Value for money

4.3

0.5

4.8

What users say about GoToMeeting's value for money

What I also loved was the quality in which meetings were being recorded In. They also provide a feature where you can save and share each recordings with others.

JW

Jason W.

One issue is that any minor interruption in internet connectivity can cause disruption in the call and getting back to the call is a bit of pain.

MS

Mohammed S.

Zadarma

3.6
(36)

Business phone system for companies of all sizes

Features

Total

29

48

68

features in common

29

features in common

Zadarma's unique features

  • Lead Qualification

  • Manual Dialer

  • Lead Generation

  • Workflow Management

VirtualPBX's unique features

  • Collaboration Tools

  • Client Management

  • Event Triggered Actions

  • Activity Dashboard

Value for money

3.7

1.1

4.8

What users say about Zadarma's value for money

I use Zadarma PBX for more than a year. It's great and stable product, easy to config, with great prices and very good support service.

DV

Dima V.

Call forwarding as of yet does not work. They test calls from their system which is absolutely meaningless.

AR

Anonymous Reviewer

LiveAgent

4.7
(1K)

Great customer service starts with better help desk software

Features

Total

40

165

68

features in common

40

features in common

LiveAgent's unique features

  • Incident Management

  • IT Asset Management

  • Email Distribution

  • CMDB

VirtualPBX's unique features

  • Scheduled Recording

  • SIP Trunking

  • Multiple Parties

  • Virtual Call Center

Starting from

$15/month

Value for money

4.7

0.1

4.8

What users say about LiveAgent's value for money

They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.

VC

Vanessa C.

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

PanTerra Networks

4.4
(16)

All-in-one simplifies communication & increases performance.

Features

Total

46

133

68

features in common

46

features in common

PanTerra Networks' unique features

  • Commenting/Notes

  • Audio Calls

  • Calendar Management

  • Content Management

VirtualPBX's unique features

  • On-Demand Recording

  • Virtual Call Center

  • Auto-Dialer

  • Client Management

Starting from

$9.95/month

Value for money

4.3

0.5

4.8

What users say about PanTerra Networks' value for money

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

NH

Nuur H.

Support has been outstanding from my very first call to sales and setup was easy with the help of their vendor team. Would definitely recommend.

SG

Sean G.

Slack

4.7
(20.7K)

A single place for team communication and workflows

Features

Total

20

75

68

features in common

20

features in common

Slack's unique features

  • API

  • Reporting/Project Tracking

  • Testing/QA Management

  • @mentions

VirtualPBX's unique features

  • Call Queues

  • Virtual Extensions

  • Call Center Management

  • Auto-Dialer

Starting from

$8/month

Value for money

4.5

0.3

4.8

What users say about Slack's value for money

I disliked the inability to make a public group "private" after it's creation. Would occasionally lag and my.

AR

Anonymous Reviewer

Super easy set up, effortless onboarding, and great pricing plan for small groups. It has strong search functionality and intuitive threading.

AR

Anonymous Reviewer

Genesys Cloud CX

4.2
(120)

Mobile optimized cloud call center with multichannel routing

Features

Total

42

121

68

features in common

42

features in common

Genesys Cloud CX's unique features

  • Task Management

  • Proactive Chat

  • Call Disposition

  • Survey/Poll Management

VirtualPBX's unique features

  • Call Screening

  • Recording

  • Virtual Call Center

  • Multi-User Collaboration

Starting from

$75/month

Value for money

3.9

0.9

4.8

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

OnSIP

4.7
(7)

Cloud-based softphone and voicemail platform

Features

Total

33

44

68

features in common

33

features in common

OnSIP's unique features

  • Multi-Channel Communication

  • Contact Database

  • Role-Based Permissions

  • Live Chat

VirtualPBX's unique features

  • Caller Profiles

  • Client Management

  • Auto-Dialer

  • Hotkeys

SureTel

5.0
(2)

Business VoIP service

Features

Total

34

52

68

features in common

34

features in common

SureTel's unique features

  • Serial Number Tracking

  • SMS Marketing Managment

  • Video Support

  • Reporting & Statistics

VirtualPBX's unique features

  • Caller Profiles

  • Automatic Call Distribution

  • Auto-Dialer