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Wave
5
1K
4
451
3
107
2
33
1
76
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accounting, invoicing, and payroll management platform
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Wave - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Wave overview

Based on 1720 verified user reviews
What is Wave?
Wave is a billing and invoicing solution offering key features such as invoice creation, invoice history, online invoicing, expense tracking, and bank reconciliation, among others.
Who uses Wave?
Reviews for Wave come from a wide variety of industries, including marketing and advertising (11% of reviewers), accounting (6%), and information technology and services (5%). The most frequent use case for Wave cited by reviewers is billing and invoicing (62% of reviewers).
What do users say about Wave pricing?
Most reviewers indicate Wave delivers strong value for money, as they benefit from robust free features and affordable pricing. Some users report drawbacks, including missing advanced features, rising costs for premium services, and limited support on the free plan.
What are the most popular integrations for Wave?
The Wave integration most frequently cited by reviewers is PayPal, a payment processing product rated 4.1 out of 5 for its integration with Wave.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Invoicing
Small Business Use
Transaction Management
Bookkeeping
Payroll
Accounting
Wave’s user interface
Wave pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.2
Ease of use
4.5
Customer support
4.0
Reviews sentiment
What do users say about Wave?
Wave is a billing and invoicing solution offering key features such as invoice creation, invoice history, online invoicing, expense tracking, and bank reconciliation, among others.
Select to learn more
Who uses Wave?
Based on 1,720 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Wave's key features
GetApp's analysis of 179 verified user reviews collected between July 2021 and October 2024 identifies Wave's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Wave's Invoice Creation capabilities for their simplicity and efficiency. They report that creating, duplicating, and sending invoices is straightforward, with the ability to customize and add logos. Users highlight the convenience of creating invoices on the go, even from a mobile app, and the automatic calculation of prices and taxes. They find the ability to amend invoices and set reminders particularly valuable. The professional appearance of the invoices is also frequently mentioned. Of the 86 Wave users who gave detailed accounts of their use of Invoice Creation, 100% rated this feature as important or highly important.
Users report that Wave's Invoice History feature is essential for tracking past transactions. They appreciate the ability to filter invoices by various criteria such as year, product, and customer. Reviewers indicate that this capability helps with financial reporting and record-keeping. They find it easy to access and review past invoices, which is useful for tax purposes and client management. The capability's search functionality and the ability to duplicate past invoices are also highlighted. Of the 59 Wave users who gave detailed accounts of their use of Invoice History, 100% rated this feature as important or highly important.
Reviewers highlight the convenience of Wave's Online Invoicing. They report that it allows for quick and easy invoice creation and sending, with the option to accept online payments. Users appreciate the ability to send invoices via email and receive notifications when invoices are viewed or overdue. They find the automated reminders and the ability to access invoicing from any device particularly useful. The professional look of the invoices and the ease of tracking payments are also noted. Of the 84 Wave users who gave detailed accounts of their use of Online Invoicing, 99% rated this feature as important or highly important.
Users find Wave's Billing & Invoicing capabilities very user-friendly and efficient. They appreciate the ability to create professional-looking invoices and estimates, convert estimates to invoices, and track both creditors and debtors. Reviewers highlight the ease of sending reminders and processing payments, including ACH and credit card payments. They also value the ability to download invoices as PDFs and the customizable templates that enhance their business branding. Of the 74 Wave users who gave detailed accounts of their use of Billing & Invoicing, 92% rated this feature as important or highly important.
Reviewers appreciate the ease of Wave's Invoice Processing. They report that creating and customizing invoices is straightforward, with capabilities like automated reminders and the ability to add discounts. Users highlight the efficient handling of payments and the clear indication of outstanding amounts. They find the process of converting estimates to invoices and the professional appearance of the invoices particularly beneficial. Some mention the need for better handling of overpayments and ACH payment delays. Of the 24 Wave users who gave detailed accounts of their use of Invoice Processing, 92% rated this feature as important or highly important.
Users report that Wave's Expense Tracking is highly effective for managing business expenses. They appreciate the ability to upload receipts, categorize expenses, and sync with bank accounts. Reviewers highlight the ease of tracking expenses on the go and the automatic extraction of data from receipts. They find the capability helpful for budgeting and financial reporting. Some users mention the need for improved bank integrations and additional reporting capabilities. Of the 39 Wave users who gave detailed accounts of their use of Expense Tracking, 79% rated this feature as important or highly important.
Ryan P.
Graphic Designer
💥Tanisha J.
Small Business Cash Flow Strategist
Naveed K.
Managing Principal
Pauline M.
Owner - Manager
All Wave features
Features rating:
Wave alternatives
Wave pricing
Pricing plans
Pricing details:
User opinions about Wave price and value
Value for money rating:
To see what individual users think of Wave's price and value, check out the review snippets below.

Tim O.
Partner

Amber M.
Owner
Wave integrations (6)
Integrations rated by users
We looked at 1,720 user reviews to identify which products are mentioned as Wave integrations and how users feel about them.
Integration rating: 4.3 (18)
Integration rating: 4.9 (13)
Integration rating: 4.7 (8)
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Garrett C.
Owner
Integration rating: 4.8 (5)
Integration rating: 4.5 (4)
Integration rating: 4.5 (4)
“port information out of jotform.”
Stanley N.
Assistant Manager
Wave customer support
What do users say about Wave customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Wave customer support.
A small group of reviewers found Wave's customer support to be responsive and quick to resolve issues.
Widely noted by reviewers, Wave's customer support is difficult to reach, especially by phone or for urgent matters.
A significant portion of users report slow response times and limited support options, especially for free accounts.
Frequently reported by users, customer service is often unhelpful, lacks transparency, and fails to resolve problems effectively.
Support options
Training options
To see what individual users say about Wave's customer support, check out the review snippets below.
“Customer support has become nearly non-existent and there is no way to reliably address errors or questions.”
Aaron G.
Owner
Wave FAQs
Wave is an integrated solution designed for small businesses. With our automatic bank connections, information flows into Wave, without manual entry. Users can collaborate with accountants or bookkeepers in real-time. Teams can use Wave’s invoicing tools to collect money and choose templates that reflect their business, including logos and colors for invoices. Users can send invoices via email and collect credit card payments through payment processing. Wave’s Payroll tools in America and Canada offer direct deposit and employee self-service. Wave’s personal finance tools assist with budgeting, real time investment tracking, and more.
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