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Zoom Workplace Logo

Zoom is an all-in-one collaboration platform

Table of Contents

Zoom Workplace - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Zoom Workplace overview

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Based on 14553 verified user reviews

What is Zoom Workplace?

Zoom Workplace is a video conferencing solution offering key features such as two-way audio and video, real-time screen-sharing, HD audio/video, and mobile access, among others.

Who uses Zoom Workplace?

Reviews for Zoom Workplace come from a wide variety of industries, including computer software (7% of reviewers), education management (7%), and information technology and services (6%). The most frequent use case for Zoom Workplace cited by reviewers is meetings (74% of reviewers).

What do users say about Zoom Workplace pricing?

Some users report that Zoom Workplace’s free plan is helpful for basic meetings and students, and reviewers appreciate the flexibility in paid options. However, some reviewers find the time limits restrictive and say pricing can be high compared to competitors.

What are the most popular integrations for Zoom Workplace?

The Zoom Workplace integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.9 out of 5 for its integration with Zoom Workplace), Slack (a team communication product, 4.6), and Gmail (an email management product, 4.9).

Starting price

14.99per user /
per month

Alternatives

with better value for money


Pros & Cons

Meetings

Integrations

User Interface

Pricing

Ongoing security and privacy concerns

Limited access control and protections

Zoom Workplace’s user interface

Ease of use rating:

Zoom Workplace pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(86)
3-4(4,466)
5(10,001)

What do users say about Zoom Workplace?

Zoom Workplace is a video conferencing solution offering key features such as two-way audio and video, real-time screen-sharing, HD audio/video, and mobile access, among others.

Select to learn more


Who uses Zoom Workplace?

Based on 14,553 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Education Management
Information Technology and Services
Hospital & Health Care
Accounting
Others

Use cases

Meeting
Video Conferencing
Online Meeting
Screen Sharing
Remote Work

Zoom Workplace's key features

GetApp's analysis of 2360 verified user reviews collected between July 2021 and October 2024 identifies Zoom Workplace's most critical features and summarizes user sentiment about those features.

Two way audio & video

Reviewers appreciate Zoom Workplace's Two Way Audio & Video capabilities for enabling real-time communication, making virtual meetings feel like face-to-face interactions. They highlight the high-definition audio and video quality, customizable video capabilities like background blurring, and the ability to use different audio inputs/outputs. Users also value the noise-canceling capability and the seamless integration with various devices. However, some mention occasional lagging issues during large group calls. Of the 447 Zoom Workplace users who gave detailed accounts of their use of Two Way Audio & Video, 98% rated this feature as important or highly important.


Video conferencing

Users report that Zoom Workplace's Video Conferencing capabilities facilitate effective communication and collaboration, especially for remote teams. They appreciate capabilities like background customization, screen sharing, and the ability to host large meetings with multiple participants. Reviewers also highlight the platform's stability, even with slower internet connections, and the various interactive tools such as hand raising and emojis. They find these aspects enhance engagement and make virtual meetings more personal. Of the 686 Zoom Workplace users who gave detailed accounts of their use of Video Conferencing, 97% rated this feature as important or highly important.

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“Zoom workplace is our organizations go-to platform for handling meetings, from scheduling with easy embedded links, video meetings, and post-call recordings to reference for coaching + follow up purposes.”
JH

Jeff H.

Account Executive

“Core features like video conferencing, screen sharing, and breakout rooms work smoothly and support productive discussions. While the interface can feel busy at times, Zoom Workplace remains a dependable tool for staying connected, especially for remote and hybrid work environments.”
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Jiahao H.

Deployment Strategist

“It’s evolved from a simple video conferencing tool into a full collaboration hub, and that shift has made day-to-day work smoother and more centralized.”
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Susana F.

Client Relationship Manager

“It has a good quality video and audio calls , sharing of screen, auto-record of meeting by the host, and many more.”
CH

Charlie H.

Footballer


Real time screen sharing

Reviewers indicate that Zoom Workplace's Real Time Screen Sharing is valuable for enhancing communication and collaboration during meetings. They find it useful for presentations, demonstrations, and educational purposes, allowing multiple participants to share their screens simultaneously. Users appreciate the smooth performance, annotation tools, and the ability to share specific windows or the entire screen. However, some mention difficulties with the disappearing Zoom menu during screen sharing. Of the 317 Zoom Workplace users who gave detailed accounts of their use of Real Time Screen Sharing, 97% rated this feature as important or highly important.


Screen sharing

Users report that Zoom Workplace's Screen Sharing capabilities significantly improve meeting productivity and collaboration. They appreciate the ability to share specific windows or the entire screen, as well as the option to share audio. Reviewers find this capability essential for presentations, training sessions, and collaborative work, noting its ease of use and the high-quality visuals. They also value the control it provides over what participants can see, enhancing privacy and security. Of the 825 Zoom Workplace users who gave detailed accounts of their use of Screen Sharing, 96% rated this feature as important or highly important.

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“its integration with email and messaging platform is helpful andother tools like team collaboration, screen sharing ,records and some other features are very likely as i work form home to useful for me.”
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Ravish S.

graphic designer

“The notes-taking tool could be improved as well as the screen sharing option which, when you share yours, can be very confusing.”
ML

Martin L.

sdr

“Sometimes there are minor connectivity issues, especially if multiple people are sharing screens or using video at the same time.”
AF

Ana F.

Project Assistant Intern

“The high-quality video and audio, coupled with features like screen sharing, breakout rooms, and meeting recordings, significantly enhance our productivity and engagement.”
AB

Ana B.

Manager


HD audio/video

Reviewers highlight the high-quality HD Audio/Video capabilities of Zoom Workplace, noting the clear and crisp sound and video. They appreciate capabilities like background noise cancellation, low light adjustment, and the ability to choose virtual backgrounds. Users find these aspects enhance the overall meeting experience, making communication more effective. However, some mention occasional issues with audio and video quality depending on internet connection stability. Of the 438 Zoom Workplace users who gave detailed accounts of their use of HD Audio/Video, 95% rated this feature as important or highly important.


Mobile access

Users find Zoom Workplace's Mobile Access feature highly convenient, allowing them to join meetings from anywhere using their mobile devices. They appreciate the flexibility it provides, especially for those frequently on the go or without access to a computer. Reviewers note the app's stability and the ability to participate in meetings seamlessly. However, some mention challenges with turning on audio and video for first-time users and high battery and data usage. Of the 582 Zoom Workplace users who gave detailed accounts of their use of Mobile Access, 93% rated this feature as important or highly important.


All Zoom Workplace features

Features rating:

Access controls/permissions
Activity dashboard
Activity/News feed
AI headshot generator
AI/Machine learning
Alerts/Notifications
Annotations
API
Attendance management
Attendee management
Audience engagement
Audio calls
Audio capture
Audio recording
Audio/Video conferencing
Auto-Dialer
Auto framing
Automated image & video editing
Automatic transcription
Availability management
Background removal
Brainstorming
Breakout rooms
Calendar management
Calendar sync
Call center management
Call conferencing
Call disposition
Caller id
Call monitoring
Call recording
Call reporting
Call routing
Call screening
Call tracking
Call transfer
Chat/Messaging
Collaboration tools
Color matching
Commenting/Notes
Communication management
Computer telephony integration
Conferencing
Confirmations/Reminders
Contact database
Contact management
Content generation
Content management
Creative design
CRM
Customizable branding
Customizable templates
Dashboard
Data import/export
Desktop/Browser sharing
Discussions/Forums
Document management
Document storage
Drag & drop
Electronic hand raising
Email management
Email reminders
Employee directory
Employee engagement
Event management
Event scheduling
File management
File sharing
File transfer
Generative fill
Host controls
Image creation
Image editing
Image upscaling
Image variations
Inbox management
IVR
Live chat
Live streaming
Media upload
Meeting management
@mentions
Mobile app
Mobile screen sharing
Moderation
Monitoring
Multi-Participant screen sharing
Multiple camera feeds
Multiple user accounts
Multistreaming
Multi-User collaboration
Natural language processing
On-Demand recording
On-Demand webcasting
Online booking
Online voice transmission
Personalization
Polls/Voting
Presentation streaming
Presentation tools
Presenter control management
Private chat
Productivity tools
Project management
Quizzes
Real-Time analytics
Real-time broadcasting
Real-Time chat
Real time editing
Real-Time updates
Recording
Reminders
Remote access/control
Remote support
Reporting & statistics
Response management
Role-Based permissions
Scheduling
Screen capture
Screen recording
Search
Search/Filter
Session recording
Single sign on
Social media streaming
Space reservation
Split/Multi-Screen
SSL security
Surveys & feedback
Targeted/Locked screen sharing
Team collaboration
Templates
Third-Party integrations
Time zone tracking
Transcripts/Chat history
Two-Way audio & video
Unified communications
User management
User profiles
Video call recording
Video chat
Video layouts/views
Video streaming
Virtual backgrounds
Virtual characters and avatars
Visitor management
Voice mail
Voicemail transcription
Whiteboard

Zoom Workplace alternatives

Zoom Workplace logo

Starting from

14.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Slack logo
visit website

Starting from

8.75

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Zoom Workplace pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Host up to 100 Participants
  • Private & Group Chat
  • Unlimited Group Meetings for up to 40 Minutes
  • Unlimited One-to-One Meetings With a 30 Hour Time Limit Per Meeting

Pro

14.99

/user

Per month

Features included:

  • 1 GB Cloud Recording (Per License)
  • Group Meetings for up to 30 Hours
  • Host up to 100 Participants
  • Increase Participants up to 1000 With Large Meetings Add-on
  • Private & Group Chat
  • Social Media Streaming
  • Unlimited Group Meetings for up to 40 Minutes
  • Unlimited One-to-One Meetings With a 30 Hour Time Limit Per Meeting

Business

19.99

/user

Per month

Features included:

  • 1 GB Cloud Recording (Per License)
  • Company Branding
  • Group Meetings for up to 30 Hours
  • Host up to 300 Participants
  • Increase Participants up to 1000 With Large Meetings Add-on
  • Managed Domains
  • Private & Group Chat
  • Single Sign-on
  • Social Media Streaming
  • Unlimited Group Meetings for up to 40 Minutes
  • Unlimited One-to-One Meetings With a 30 Hour Time Limit Per Meeting

Enterprise

19.99

/user

Per month

Features included:

  • Company Branding
  • Group Meetings for up to 30 Hours
  • Host up to 500 Participants
  • Increase Participants up to 1000 With Large Meetings Add-on
  • Managed Domains
  • Private & Group Chat
  • Single Sign-on
  • Social Media Streaming
  • Unlimited Cloud Storage
  • Unlimited Group Meetings for up to 40 Minutes
  • Unlimited One-to-One Meetings With a 30 Hour Time Limit Per Meeting

User opinions about Zoom Workplace price and value

Value for money rating:

To see what individual users think of Zoom Workplace's price and value, check out the review snippets below.

“Zoom workplace is our organizations go-to platform for handling meetings, from scheduling with easy embedded links, video meetings, and post-call recordings to reference for coaching + follow up purposes.”
JH

Jeff H.

Account Executive

“Connecting the plugin for Google Calendar makes it so that I can schedule Zoom meetings using my primary email service and sharing a meeting link is easy and quick if I forget to attach a meeting invite because it is available right inside the meeting at the push of a button.”
SL

Stephanie L.

Compliance Specialist

Zoom Workplace integrations (58)

Integrations rated by users

We looked at 14,553 user reviews to identify which products are mentioned as Zoom Workplace integrations and how users feel about them.

Integration rating: 4.8 (142)

Love my google calendar

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Stacey S.

Onwer

Integration rating: 4.7 (84)

Slack logo
Slack

Integration rating: 4.7 (73)

We use this to tag people and notify them of tasks.

AF

Amadna F.

Head of Quality

Gmail logo
Gmail

Integration rating: 5.0 (62)

It makes it easy to schedule events with other Gmail users.

RP

Rylie P.

Communications Coordinator

Integration rating: 4.9 (59)

Integration rating: 4.8 (47)

Zoom Workplace customer support

What do users say about Zoom Workplace customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Zoom Workplace customer support.

A fair number of users say Zoom Workplace support is quick to respond and provides helpful solutions for technical and account issues.

Multiple users appreciate that customer service is accessible through various channels and is professional and reliable when contacted.

A number of users report slow response times and difficulty reaching customer support, especially for technical or billing problems.

Several reviewers mention that support is less available for free plans, and some found online resources insufficient for resolving complex issues.

Support options

Email/help desk
Phone support
Faqs/forum
Chat
Knowledge base
24/7 (live rep)

Training options

Webinars
Videos
Live online
Documentation

To see what individual users say about Zoom Workplace's customer support, check out the review snippets below.

“As an addition to the cons, customer service was not helpful and hard to reach when I had problems connected with online meeting and payments.”

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Emin N.

Research assistant

Zoom Workplace FAQs

Q. What is Zoom Workplace used for?

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

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