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Recommended
CharRon S.
Owner
Entertainment, 1-10 employees
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Charron S.: Hi, my name's Charron. I'm an owner, and I give Zoom four out of five. If you want more information,...
Barry V.
Sales Manager
Information Technology and Services, 1-10 employees
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Barry V.: Hi, my name is Barry. I'm a sales manager for our company. I give Zoom five stars for sure....
Ricardo O.
E-Learning, 501-1,000 employees
Used daily for 1-2 years
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Zoom is easy to use and you can tailor its features to your specific needs. The weak whiteboard is but a minor annoyance for a product that offers so much in terms of features and possible customizations.
The wide spectrum of features, functionality and settings you can tweak to fit your needs. With Zoom you can create sub groups using the breakout room features, create polls, share screens with or without sound, write or scribble in a whiteboard and much more. In terms of security, Zoom has evolved tremendously since the days the term "zoombombing" was made infamously popular: Now you can add a number of security features that allow for safer meetings, like waiting rooms, password protected meetings, and other measures. Zoom is also bandwidth friendly. The generated recordings are also small in size, another welcome feature.
The whiteboard can be a bit more user friendly and pack more features. Most of the time I end up using OneNote or Miro instead due to the limitations of Zoom's own whiteboard and how cumbersome it is to share that limited board in collaborations with large groups.
Verified reviewer
Retail, 1-10 employees
Used weekly for 1-2 years
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During the Covid pandemic, a lot of businesses, religious organizations and clubs had to move from holding physical meetings to remote meetings.Zoom came to my rescue then. I was able to communicate with my business partners, colleagues, students, friends and family via video conferencing.The religious organization I belong to also used zoom for our meetings.Zoom has opened my eye to the importance of video conferencing, and now, I still use Zoom to attend and host important meetings.Zoom is the best video conferencing tool out there.
- I love the fact that zoom allows for screen sharing.This makes it suitable for meetings and differentiates it from other video call apps. It's just like using projectors at a physical meeting.- Zoom allows large number of people to be logged on to a meeting at a time. This feature was useful when we hosted a webinar with about 420 participants.- It is very simple and easy to use. I can create a meeting and join a meeting by myself without the help of anyone.- It has features that compensates for not holding a physical meeting. The raise hand option is a perfect example of this.
-Those in places where there's no stable internet can not use zoom. For example, those in villages. Zoom requires a strong internet connection for it to run flawlessly, so those in villages are at a disadvantage.-Sometimes, Its video quality is very low
Marcius R.
Marketing and Advertising, self-employed
Used other for 1-2 years
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It gets the job done, it has many features, and has a generous Free plan for one-on-one meetings. It has a general use type of service. It's like a reliable hammer - good for most things, but not good for many specific things. So if you need something more specific for your use-case, then there are other things out there that might be better suited for you. Of course, if you just need something to...
The free plan is pretty generous with up to 100 participants for 40 minutes. It's great for many small-purpose presentations, but don't get extended with Q&A. Mostly the free plan is great for one-on-one since it's not time-limited. It integrates great with WordPress through many plugins, or Book Like a Boss, CalendarHero and some other scheduling tools. The quality of audio is good most of the time. Same as for the video, good most of the time. The added advantage is that now, with the pandemic, it got more press and more people learned how to use it as well.
I don't like the fact that software needs to be installed. It does have a web version, but even then it's less reliable. It requires a learning period to get on how to use it. If you have a co-host who isn't familiar, it becomes an embarrassing trip to start teaching them in the middle of the presentation. Many times, when I was a participant, not a host, I could see the hosts struggling with settings...
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for 2+ years
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I have been using Zoom for virtual meetings and found it to be an excellent platform for remote communication. The video and audio quality were both top-notch, providing a clear and seamless connection with my colleagues.One of the features I particularly appreciated was the ability to share my screen with other participants, which allowed us to collaborate on documents and presentations in real-time....
High-quality audio and video: Zoom provides high-quality audio and video that makes it feel like you're in the same room as the other participants, even when you're miles apart.Screen sharing: The platform allows participants to share their screens with others, making it easy to collaborate on documents, presentations, and other materials in real-time.User-friendly: Zoom is easy to use and navigate, even for those who are new to virtual meeting tools.Recording: The host can record the session for future reference, making it easy to review key points and important details.
There have been concerns about the platform's security in the past. It's important to ensure that your meetings are set up with appropriate security measures to protect against unauthorized access.
Quintin M.
Management Consulting, 1-10 employees
Used weekly for 2+ years
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Zoom Meetings has become an indispensable tool for remote work, enabling businesses and individuals to connect with colleagues, clients, and friends from around the world. The platform has gained immense popularity during the pandemic, offering a reliable and user-friendly solution for virtual meetings, webinars, and online events.Overall, Zoom Meetings is an excellent tool for remote work, offering a reliable and efficient way to connect with others virtually. While it may have some limitations, it has proven to be an essential platform for businesses and individuals seeking to collaborate and communicate from a distance.
1.Easy to use and navigate, with simple setup and integration with calendar and email apps.2.Offers a variety of features such as screen sharing, virtual backgrounds, and recording options.3.High-quality video and audio, with the ability to adjust settings for optimal performance.4.Supports large meetings with up to 1000 participants and breakout rooms for smaller group discussions.5.Provides a secure and encrypted platform for confidential and sensitive conversations.
1.Requires a stable and strong internet connection for optimal performance, which may not always be available.2.May pose a risk of "Zoom fatigue" with prolonged use and lack of in-person interaction.3.Some features are only available with a paid subscription, such as longer meeting times and larger participant numbers.
Abhishek S.
Computer Networking, 1-10 employees
Used daily for 1-2 years
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In my individual perspective, there are numerous technologies that enable conference to be held effectively and rapidly. Nevertheless, when we started using Zoom, our perspective was completely altered since it allowed us to have conferences more quickly while also allowing us to record the lectures. Yes I love this application and also recommend our collogue to use this application.
A user-friendly platform for video conferencing, Zoom Meetings offers a number of well-liked features, such as HD sound and video quality, desktop sharing, simulated backdrops, recordings, genuine conversation, and remote access/control. These characteristics improve collaboration, problem-solving, and communication amongst participants, increasing meeting participation and productivity.
Security issues, "Zoom weariness" brought on by lengthy screen time, a lack of customization choices, and technical difficulties are some of the frequent complaints regarding Zoom Meetings. Yet by exercising caution, limiting time on screen, and addressing technological issues, these negatives are frequently manageable.
Briann G.
Food & Beverages, 501-1,000 employees
Used daily for 2+ years
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Overall Zoom has help save me time, money, and my sanity. I am a visual learner so being able to watch someone through screensharing, how they did something is the biggest benefit for me!
What I like the most about Zoom is you can use the platform without purchasing the software. Yes there is a time restriction, but it is still useful for short meetings between friends/family. As a business the ease of collaborating by sharing screens benefits our employees. Travel costs are cut in HALF since we can have online meetings instead of traveling to the person/ office.
What I like the least is when I get a meeting invite to my email and I click on the link it brings me to the zoom webpage, then asks me if I want to use my desktop app. I would like it if it automatically opened my desktop app instead of asking.
Admire Ngoni D.
Accounting, 11-50 employees
Used daily for 2+ years
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Zoom excels in catering to a wide range of social events, gatherings, meetings, seminars, courses, and numerous other occasions.
I can have family get-togethers, weddings, funerals, celebrations, graduations, and wine parties with my pals thanks to such software. Although I primarily utilize this for business operations, it also reinforces and boosts the regularity of my intimate relationships. I can perform my treatment on Zoom from anywhere; I don't have to cancel.
Despite the fact that the Bluetooth speaker no longer functions with the latest Android update, there is still ongoing improvement. Although the Bluetooth icon appears, audio is now routed through the phone's ear speaker.
Verified reviewer
Information Technology and Services, 10,001+ employees
Used weekly for 2+ years
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We can collaborate any time on zoom with our colleagues and atteld the live meetings, sreen sharing is best feature of zoom. Through the zoom application we can do hard work easily.
Here we can say that it is the best for the colaboration with each other and we can prepare our project. During the meeting we can record as well for the future.
Yogesh S.
Philanthropy, self-employed
Used monthly for 6-12 months
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Overall experience is good. Recommended..
Very imp software of its kind especially in the times when people can't meet personally due to certain reasons. Almost all the features of the regular offline meetings are incorporated like changing the meeting room, screen sharing along with voice (similar to the speaker explaining with the illustrations on the whiteboard in regular meetings, hand raise gestures, chatting either publicly or only with the host, changing the background (if one is in the house or is somewhere in "not-so-good" environment..!), etc...
Audio &/or video quality sometimes gets dull. Sometimes it freezes so one may miss some points of discussion. Viewers have no right to record the meeting. ONLY HOST can do it...! The free version comes with a time limit.
Jimena G.
E-Learning, 51-200 employees
Used daily for 6-12 months
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The implementation of this software has allowed us to reach the international contact service by creating a safe platform to interact with our clients directly. One of the most outstanding advantages of using Zoom Meetings at work is the high quality experience that we create to our costumers by using the variety of tools provided by the software such as Applications, Remote Control and more. We are not hosts only if not problem solving people.
To begin, some of the features that are impactful for my job are the Screen Sharing, Screen Recording and the set of applicantions recently included. Furthermore, I consider the app is not so difficult to use. Actually, I got used to Zoom meetings easily , so did most of my colleagues . I truly believe that the implementation of this tool in my job has helped us to create a direct connection with our costumers.
Talking about the subject, I consider that the duration of the free meeting version for more than two participants is too short since it lasts only 40 minutes. It should last at least 50 minutes.
Parth P.
Computer Software, 501-1,000 employees
Used daily for 2+ years
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Zoom can be utilized for quite some time to meet from various areas as long as the members have a web association, camera and mouthpiece. During the time where the pandemic held us back from meeting face to face, we utilized Zoom as the option of decision to perform virtual gatherings permitting everybody to in any case meet up and basically see each other at the same time on the PC screen. Tragically, Zoom can't be utilized to perform instrument practices since there would be input from the different members.
It's an extraordinary method for interfacing all over the planet with insignificant transmission capacity utilization. Meeting our friends and trading thoughts is made conceivable using top notch video and sound calls. Outstanding sound and video quality; we are recording gatherings and moving them to other capacity. Contrasted with other applications, it has more highlights and considers effective record sharing inside the chatbox.
You really want an application to settle on the decisions and gatherings, yet it would be awesome assuming that it had an online choice. Once in a while when web speed drops, the sound quality likewise drops; I would comprehend the video quality dropping, however the sound doesn't devour a lot of transmission capacity, so it would be great to have a predictable sound even on low web speeds. Element to take into account in excess of a solitary assigned speaker camera zoom window.
Ben M.
Management Consulting, 10,001+ employees
Used daily for 1-2 years
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We have used Zoom for a little over a year and it has been an amazing experience. We moved to Zoom from Webex, after people constantly having issues with that platform. Zoom has been a night and day difference with user satisfaction sitting at a much higher rate than it was before.
What I like most about this software is that it is reliable and provides a much better user experience than the competition. One of the features I love is that it will automatically detect and connect to a zoom meeting when you are in a zoom room.
The only negative that I can think of is that their support could have been a little better / faster responding to issues. They aren't as bad as some companies, but they weren't the best that I have experienced.
Roxanne D.
Accounting, 51-200 employees
Used other for 1-2 years
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I knew about zoom before this pandemic. However, I became a frequent user since the pandemic and the lock down. Apart from the few issues I had which most of them minor the software was quite useful and I benefited alot from using it.
Being that our new normal at work is to work from home most days it made meeting much easier. I really love the fact that all we had to do is send a link for everyone to be joined without an hassle. Zoom can be used for multiple purposes and not just for meetings. It is used for online learning, preventing students to have to be face to face with their peers and their teachers. It is very user friendly. Another pro is that you can share multiple screens and it allows virtual background which is top tier. The virtual feature of hand raising is amazing Especially in schools and meetings.
Even though this software is on it's way to top tier there is still some areas that could be improved upon and they are: 1) it should be clear on how you turn on your mike 2) you have to upgrade to a paid plan to use customer support and when you do (at least when I do) there is no customer support 3)there should be an option for you to share and communicate with persons you are waiting. 4)the virtual backgrounds could be a bit clearer or look a bit more realistic
Verified reviewer
Entertainment, 5,001-10,000 employees
Used daily for 1-2 years
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We have migrated to an enterprise meeting platform that can accommodate both audio, video and screen sharing. Encryption was important and this has that functionality. The feedback received was overwhelmingly positive, compared to our previous conference platform.
Integration was straightforward. This software allows us to meet with internal and external stakeholders easily, share screens and allow separate meeting rooms for breakout groups. It fits most use cases an organization or individual would need.
Sometimes if multiple audio devices (ie. sound cards, speakers, microphones, etc.) are used, it can cause a "no audio input" scenario which requires manual changes. Password are long to type in and dialing into a call on the phone is a bit tedious. Screen sharing options can confuse less tech savvy users.
Christopher O.
Education Management, 501-1,000 employees
Used daily for 6-12 months
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Zoom meetings have been an excellent resource for our company since signing on. They made working from mush easier on our staff and provided a way to connect with students even though we could not be on campus due to the pandemic.
The Zoom support team has been awesome from the beginning and continues to be. The management side of the software is fairly clean and straightforward enough that a non-IT professional could potentially manage it for a small company. Another thing that is great about Zoom is they are always working to improve upon the product and adding new features.
From an administration side, there is a lack of granular control in some areas (especially with phones). While you can still limit user access to certain things, there are some settings that fall under an umbrella versus being by themself.
Robert C.
Education Management, 51-200 employees
Used daily for 2+ years
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We have two department using this exclusively for meetings, and event conferencing.
This software is very easy to use. You are able to send multiple invitations for meetings, and have access to all standard meeting tools. You can also view recorded meetings.
I do not like the subscription schedule, and renewal process. It has been very hard to get them to line up the accounts to coincide with the fiscal year. Other than that, the product is great.
Zahid H.
Media Production, 501-1,000 employees
Used daily for 2+ years
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To sum up, Zoom Meetings is a trustworthy and simple to use video conferencing tool that provides a high-quality audio and video experience for distant communication. The platform is intuitive and full of features like screencasting, video recording, virtual scenery, and private meeting spaces. The ability for meeting attendees to log in from their mobile devices is fantastic.Yet, Zoom is not without...
Zoom's user interface is intuitive and simple to use, so it's suitable for people with varying levels of technical expertise.Zoom's HD video and crisp audio allow for effortless two-way conversation.Zoom's ability to support a large number of users in a single meeting makes it a great tool for online seminars and remote teamwork.Sharing your screen through Zoom's screen sharing feature is a great way...
Numerous security and privacy issues have been raised in relation to Zoom, including the risk of hackers gaining access to private information through "Zoombombing" and similar tactics.Inadequate network capacity can negatively impact the quality of your Zoom recordings.Zoom's free version has a time limit for group meetings, which may be an issue for some people.The host of a meeting may not have...
Verified reviewer
Education Management, 201-500 employees
Used daily for 2+ years
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I could not be happier. Our institution has standardized on it, and it was one of the best I.T. business decisions we have made in the last 5 years.
Zoom video conferences are just smooth, and not loaded with an annoying amount of jitter like the other products in the field. That results in a natural meeting, as close as you can get other than physical face-to-face. It's well maintained. Unfortunately people still buy Cisco's option because of Cisco's name, not Cisco's functionality and performance.
It would be good to see more significant integration with G Suite and Office365.
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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Overall, zoom is wonderful!
The software is clean, user friendly, and has a wonderful suite of integrations that make meetings seamless and better than ever before. Screen sharing, meeting recording, and webinars/conferences are some of my favorite features. The video and audio quality is consistently better than other competitors. I use Krisp to increase the audio quality of my calls, especially when I'm working in a public/loud place. We also use Otter.ai to record transcripts of the meetings and create easy meeting notes for everyone to view!
Security and privacy could be a little bit better, but there are also things on the administrator side that can be done to maximize security and privacy in a call. I also wish the chat feature was a little more dynamic. Private messages from one caller to another are not easily seen by the recipient. Notifications would be really appropriate here. Also, if someone comments in the chat something inappropriate, the moderator has no control. The 40 minute time limit for the free accounts is inconvenient, but that's obviously purposeful. The Zoom subscription price point is pretty high, but you're getting a top of the line software.
Firas H.
Construction, 10,001+ employees
Used daily for 2+ years
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Zoom is a must-have tool especially these days where most of our work is executed remotely
Zoom is an easy software to use and collaborate. IT can accommodate a high number of attendees. The recording feature is very important. Polls and statistical data are very helpful.
Chatting window needs to have more advanced features in term of one-to-one chats or group chats
Robert B.
Marketing and Advertising, self-employed
Used weekly for 2+ years
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A great solution for calls with more than 2 parties. Screen sharing is easy to use and can be passed between attendees quickly and easily. Online chat lets you post links for everyone to find/follow. Software is fast and doesn't require constant updating/downloading. Launches quickly.
Setting up a call is as easy as dropping your Zoom link into a calendar invite. Attendees don't need to download or constantly update the software on their end and join easily and quickly. The call quality is always good and screen sharing is very easy to use, even switching between multiple people. With the chat feature you can easily share links to let all attendees see what you're referencing.
No complaints really. The only problems I've had stemmed from the internet connectivity on my end, which is inherent in any web-based tool. I don't often use the call-in feature so I can't speak to that.
sameer c.
Computer Software, 10,001+ employees
Used daily for 6-12 months
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My overall experience with zoom has been really great since the software is very easy to understand as well as use and the speed with which is operates is really recommendable. Also, the screen sharing feature on this application is fastest when compared to its peers. Having said that, I would again like to reiterate that it is one of the best internet calling applications available in the market right now .
Zoom is one of the best and fastest audio and video calling software available in the market today. As per my understanding, the best USP of zoom is the simplicity with which this software is created and moreover the speed of manuovering in moving from one functionality to another within the software. I would also specifically like to mention the fact that while working on slow internet speeds, I have experinced zoom calls to be the most seamless and thus they provided a wonderful experience even in low internet badwidth conditions.
The only thing that I didn't like much about this software is the limited number of functions it provides to the end user. To elaborate, zoom is primarily used only for calls and chats. I wish i could have seen more features in this application like file sharing and editing on cloud, intergration and preparation of different types of office products etc. within zoom, that way we would not have to switch to other applications for these kind of tasks .
Bob T.
Professional Training & Coaching, self-employed
Used daily for 2+ years
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By using Zoom meetings, I am able to record for both, my audio podcasts and my video training programs by using one simple software. Prior to using Zoom, I was using two and sometimes three different platforms to accomplish the same thing I can do through Zoom!
Zoom is the most stable platform I have used. Zoom is becoming widely acceptable and is used by many of the clients whom I interview. Zoom allows me to schedule the meetings in advance or simply send an invitation straight from the software itself.
I wish the ability was provided to eliminate all of the small icons of people on the call without having to upgrade to the webinar system.
Jordan D.
Marketing and Advertising, 51-200 employees
Used daily for 2+ years
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Try the demo and see if it works best for your business. I know that I don't have any regrets.
I was introduced to Zoom at my first job, and I was surprised with all of the in-chat features and integrations (Outlook, Google Chrome plugins, etc). After speaking with my finance team, it seems more simple than most for billing and subscription purposes as well. I use Zoom for both my personal and work life, and hope that they continue to keep improving the software in the future.
There's a couple of glitches here and there as the company continues to scale. It's not too big of a complaint though.