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Top Rated Cloud Communication Platform Software with Contact history - Page 3

Last updated: May 2026

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88 software options

WorkTogether logo

A workflow-based intranet solution for companies in Italy

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WorkTogether is a collaborative intranet program for Italian companies with over 100 employees. It provides business leaders with over 40 customizable modules, enabling them to engage staff, restructure internal communications, manage projects, build knowledge bases, and create approval processes.

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JivoChat logo

Live chat with agent apps for iOS & Android

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JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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Heymarket logo

Business text messaging for teams

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Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

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EnableX logo

Smart, personalised CX—perfecting every engagement

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EnableX delivers AI-driven omnichannel engagement for personalized, seamless interactions across web and social channels.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Lark logo

Collaboration tool for SMEs and education institutes

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Lark is a collaboration software that helps businesses establish communication through instant messaging and audio or video calling. It lets users create chat threads and view interaction history to streamline communication and provide context on specific topics.

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Prompt.io logo

The enterprise messaging platform

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Launch bi-directional sms text conversations within one minute, NLP-enhanced automations within one hour and Instant Apps within a day.

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Intalk.io logo

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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Zenvia logo

AI for customer service to sell more and serve better

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Zenvia Customer Cloud: the Complete AI for your customer journey.
Optimize campaigns, centralize sales operations, and accelerate post-sale service in a single solution.

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BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

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Broadvoice’s leading cloud-based business communications platform unifies your business phone, video conferencing, and texting under a single phone number.
Get fast implementation, quality and reliable service, at an affordable cost.

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Textedly logo

Communication platform for SMS and MMS marketing

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Textedly offers a text message marketing platform for businesses to send mass SMS and MMS messages. Features include two-way messaging, scheduled texts, drip campaigns, and automated responses. Businesses can segment contact lists, send messages up to 300 characters, and add multimedia for better engagement. Textedly integrates with apps like Salesforce, HubSpot, and Zapier to streamline workflows.

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Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is a cloud-based messaging platform made for easy, secure customer communication via SMS, MMS, RCS, and WhatsApp. Our all-in-one platform helps you engage customers on mobile channels they love—at scale. Global reach, fully CRM-integrated, 24/7 support.

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Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts helps businesses grow their sales through SMS marketing. Our online dashboard and mobile app allows users to send and receive mass text messages, manage subscribers, segment lists, engage in 2-way conversations, connect integrations and interact with messaging analytics.

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Ring.io logo

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Gupshup logo

One-to-one. With Everyone

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A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.

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Whispir logo

Your all-in-one messaging tool.

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Foster rich engagement with Whispir's personalized, cost-effective communication software.

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Avaya UCaaS logo

Unified communications platform

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Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Acefone logo

VoIP Phone Service trusted by modern businesses

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Acefone’s telephony systems bring an entire suite of cloud communication services— from VoIP-based telephony to contact center solutions. Get 65+ features like call routing, call recording and auto-attendants and work on the go, anytime, anywhere. Start your 14-day FREE trial today.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a top-tier cloud communication platform. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling businesses. Try a FREE 14-day trial.

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CloudCall logo

Advanced, cloud-based computer telephony integration

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CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

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Quo logo

The collaborative phone system trusted by 90k+ teams

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Quo brings calls, texts, and voicemails into a single cloud platform your whole team can see and manage together. With AI-powered summaries and shared inboxes, every customer conversation is visible, trackable, and never tied to one person's phone.

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Wrike logo

AI powered workflow management platform

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Wrike is a cloud communication platform used by 20,000+ companies worldwide. Features include a live editor, custom fields, @mentions, proofing tools, and more than 400 app integrations to choose from. Try Wrike to boost team communication and take the pain out of remote working.

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JustCall logo

AI-Powered Business Communication for Sales & Support Teams

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Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email & WhatsApp in one place.

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Aircall logo

AI powered customer communications platform

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he cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.

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