getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Cloud Communication Platform Software with Zendesk

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

36 software options

Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

ULTATEL | Phone and Teleommunication Solutions For Business

visit website
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

visit website
3CX is an open standards Cloud Communications Platform offering complete Unified Communications, out of the box. Suitable for any business size or industry, 3CX can accommodate your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost.

Read more about 3CX

Users also considered
Ringover logo

100% cloud phone for startups and SMEs

learn more
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
Squaretalk logo

All-in-one contact center platform for sales automation

learn more
Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Read more about Squaretalk

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Runrun.it logo

Cloud-based work management platform

learn more
Runrun.it is a cloud-based work management platform that enables enterprises to manage tasks and projects, improve collaboration across teams, and analyze productivity metrics to measure performance. The solution is designed to provide teams with a single source of truth on their projects & tasks.

Read more about Runrun.it

Users also considered
ZIWO logo

API Based cloud contact center software with CRM Integration

learn more
Cloud Based Contact Center Software. Stellar features to maximize your call center performance & let your business thrive. Full API Based with Readymade CRM Plugins. Virtual phone numbers in any country

Read more about ZIWO

Users also considered
Kixie PowerCall logo

More Connections, Better Conversations. AI-enhanced RevComms

learn more
Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Read more about Kixie PowerCall

Users also considered
NUACOM logo

All-in-one Cloud Phone System for SMBs

learn more
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

Read more about NUACOM

Users also considered
LeadDesk logo

Clear and Efficient Sales and Customer Service Software

learn more
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

Read more about LeadDesk

Users also considered
Zoho Cliq logo

Cloud-based software for team collaboration & communication

learn more
Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.

Read more about Zoho Cliq

Users also considered
uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

learn more
uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

Read more about uContact

Users also considered
Voicespin logo

AI-based omnichannel contact center platform

learn more
VoiceSpin provides AI-based contact center solutions that integrate voice and digital communication channels into a single platform. The system features AI voice bots, chatbots, auto dialers, and speech analyzers that automate routine tasks and customer interactions. It offers omnichannel capabilities connecting email, SMS, social media, and messaging apps with CRM integrations for streamlined customer experience management.

Read more about Voicespin

Users also considered
Ticker logo

Communications Platform as a Service

learn more
Ommnichannel communications platform that integrate, automate and personalice contact with customers for WhatsApp, Messenger, Instagram and more. Companies can integrate Ticker with its technosystem through Ticker APIs and webservices.

Read more about Ticker

Users also considered
Enreach Omnichannel logo

Cloud contact center software for support

learn more
Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered
metricVOICE logo

Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics

learn more
metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.

Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.

Read more about metricVOICE

Users also considered
Placetel logo

All-in-one - cloud calling, team messaging & online meetings

learn more
Placetel + Webex combines business telephony software from the cloud with the full Webex suite. Benefit from over 150 telephone system features paired with video conferences in HD, file and screen sharing, call control, instant messaging, call center functions and unified communication.

Read more about Placetel

Users also considered
Webex Connect logo

Enterprise Cloud Communications Platform

learn more
Webex Connect is an Enterprise CPaaS platform that enables rapid automation of multi-channel customer journeys across communications channels such as SMS, Voice, RCS, Apple Business Chat, WhatsApp, Facebook Messenger, Twitter DM & more.

Read more about Webex Connect

Users also considered
Quiq logo

We don't just respond. We resolve.

learn more
Quiq is the agentic AI agent customer journey platform that turns customer needs into fast, reliable resolution.

Read more about Quiq

Users also considered
JivoChat logo

Live chat with agent apps for iOS & Android

learn more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

Read more about JivoChat

Users also considered
Heymarket logo

Business text messaging for teams

learn more
Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

Read more about Heymarket

Users also considered
EnableX logo

Smart, personalised CX—perfecting every engagement

learn more
EnableX delivers AI-driven omnichannel engagement for personalized, seamless interactions across web and social channels.

Read more about EnableX

Users also considered
Ring.io logo

Intelligent sales call handling with native CRM integration

learn more
Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

Read more about Ring.io

Users also considered
Sendbird logo

Sendbird is the AI customer experience company.

learn more
Sendbird Communication Suite offers Messaging SDK and Chat API for Mobile Apps and Websites. We provide technical features that allow user-to-user, user-to-business, and business-to-business communication inside any mobile and web service.

Read more about Sendbird

Users also considered
Acefone logo

VoIP Phone Service trusted by modern businesses

learn more
Acefone’s telephony systems bring an entire suite of cloud communication services— from VoIP-based telephony to contact center solutions. Get 65+ features like call routing, call recording and auto-attendants and work on the go, anytime, anywhere. Start your 14-day FREE trial today.

Read more about Acefone

Users also considered