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Top Rated IVR Software with Call recording - Page 3

Last updated: November 2026

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174 software options

Infinity Call Tracking logo

Call intelligence platform for businesses of all sizes

Infinity is a call intelligence solution that features online and offline call tracking. Integrated with multiple CRM platforms, Infinity can easily understand the full customer journey and maximize ROI by viewing revenue against specific marketing campaigns.

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Calabrio ONE logo

Comprehensive performance software for contact centers

Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

The SanIVR Bot presents an effective voice bot solution for placing calls to work for numerous purposes. It places the call automatically and places the appropriate required voice message for the customers. Further, this message can be customized to meet business-centric requirements.

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ZIWO logo

API Based cloud contact center software with CRM Integration

ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

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ATLAS logo

Inbound call tracking software

ATLAS is a sophisticated inbound call tracking software designed to optimize marketing performance by thoroughly analyzing and scoring all click-to-call campaigns. It features global numbers, allowing businesses to gain a nationwide presence.

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ViaDialog logo

Sovereign AI contact center: cloud, on-premise or hybrid

French contact center platform with native telephony, omnichannel routing and AI agents (voicebots, chatbots) that execute tasks. Deployed in the cloud, on-premise or hybrid, with REST APIs and native CRM integrations.

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Avaya Experience Platform logo

Contact center management solution

Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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Zoom Phone logo

Cloud-based business phone system

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

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Infobip logo

Omni-channel customer communication and engagement

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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CallFinder logo

Speech analytics tool for small to midsize businesses

CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

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VoiceShot logo

Auto attendant cloud phone system

VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format.

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Newfies-Dialer logo

Cloud callcenter for remote sales and customer communication

Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

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ICR Evolution logo

Software for a real omnichannel experience.

Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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VBVoice logo

Interactive Voice Response (IVR) toolkit

Pronexus VBVoice7 is a powerful rapid application development toolkit for Interactive Voice Response solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in various industries.

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Dextr logo

Contact center as a service (CCaaS) solution

Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

Audara’s AI-powered IVR offers natural voice interaction and dynamic routing. SmartAgents understand intent and context, enabling efficient self-service while OmniScan tracks performance and drop-off points.

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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Amelia logo

AI platform for enterprise automation

Amelia Conversational AI Platform is an enterprise-grade solution that automates customer and employee interactions through advanced voice and text-based AI agents. The platform features autonomous reasoning capabilities, multi-channel communication support, and integration with existing enterprise systems to handle complex conversations across industries including healthcare, finance, retail, and telecommunications.

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SureTel logo

Business VoIP service

SureTel is a cloud-based telephony solution, which helps businesses manage communication across teams & clients through Google integrations, call history, route timing, custom caller ID & more. It lets users record calls to store customer interactions in a unified database for future reference.

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Cresta logo

AI-based sales enablement solution

Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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Dialbird logo

Unified communication platform for business teams

Dialbird is a business phone system that consolidates voice calls, SMS, RCS messaging, and team chat into shared inboxes for collaborative communication management. The platform features smart call routing, call menus, voicemail, recording capabilities, and admin controls for managing team access to business numbers and contacts. Dialbird operates on carrier-grade infrastructure and is accessible across web, iOS, and Android devices.

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Sprinklr Service logo

AI-Native Contact Center Platform

Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform.

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