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Top Rated IVR Software with Call recording

Last updated: November 2026

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174 software options

Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud based support platform gives them full context on customer history to help resolve the most complex and urgent issues faster.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a premier phone system with smart, easy-to-setup IVR. Make things easier for your sales and customer support teams with 70+ advanced features, including a sophisticated yet easy-to-use call flow designer. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

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JustCall logo

Cloud-based AI communication platform for sales teams

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Set up multi-level IVR in minutes. Route callers to the right team automatically with JustCall. Start your free 14-day trial.

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Ringover logo

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Ultatel Cloud Business Phone System logo

ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

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Dialing Innovations Call Center Application Suite logo

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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Sobot Nexus logo

Retail, e-commerce, fintech, logistics, and gaming.

Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.

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VoIP.ms logo

Business Phone and IP telephony system

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

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Phonexa logo

Cloud-based all-in-one marketing platform

Phonexa is an all-in-one marketing software with a suite of eight products for calls, leads, clicks, email, SMS, and more. The company services D2C companies with high-volume consumer traffic. Industries include financial services, insurance, home services, legal, real estate, and Healthcare.

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Gladly logo

Cloud-based customer service platform

Gladly’s built-in IVR routes calls with intelligence and context—no add-ons or integrations required.

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PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

PhoneBurner's Power Dialing platform helps inside sales teams reach up to 4x more contacts, increase live answers, manage/track leads, and streamline workflows.

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XCALLY logo

Omnichannel contact center management

The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications.

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Squaretalk logo

All-in-one contact center platform for sales automation

Squaretalk's cloud contact center platform provides IVR tools that help businesses greet callers, automate routing, build custom call flows, reduce wait times, improve first-call resolution, and connect customers to the right agents faster.

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Global Call Forwarding logo

The most trusted provider of business phone numbers.

Global Call Forwarding provides international toll-free numbers, local phone numbers, and enterprise voice solutions from most of the countries around the world.

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CTM logo

Conversation analytics for marketing attribution

CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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AVOXI logo

Hosted business phone system and call center solution

AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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Close logo

Cloud-based sales CRM for SMB and growth teams

Cloud-based sales CRM consolidating calling, email, SMS, pipeline management, and a built-in AI sales agent for B2B teams of any size.

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VoIPstudio logo

VoIPstudio: the no-hassle VoIP phone service for business

High-quality VoIP Solution for business with IVR capabilities. Automatically manage inbound calls and direct them to the right person. Easy setup. +40 advanced features: Conferencing, Call Forwarding, Unlimited Recording, CTI Integrations, etc. 24/7 support service. Thousands of customers trust us!

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FreJun logo

Call automation for data-driven teams

FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your workflow tools seamlessly.

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Dialshree logo

Cloud-based contact center solution

DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Spoke logo

Great customer conversations anywhere, on any device.

Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

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HoduPBX logo

VoIP and communication management system

HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.

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SparkTG VCC logo

Top Contact Center solution that ensures your business grows

SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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