getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Telephony Software with Performance Metrics (2026) - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

86 software options

Dialshree logo

Cloud-based contact center solution

learn more
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

Read more about Dialshree

Users also considered
AVOXI logo

Hosted business phone system and call center solution

learn more
AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

Read more about AVOXI

Users also considered
Stingo CRM Build in Telephony logo

Complete CRM with In-built Cloud Telephony

learn more
STINGO CRM help to boost your business and automates your process with products such as STINGO Sales Crm with in-build Cloud Telephony Solutions and STINGO Helpdesk.

Read more about Stingo CRM Build in Telephony

Users also considered
FluentStream logo

Streamline Your SMB Communication Needs with FluentStream

learn more
Cross-channel communications for your business.

Read more about FluentStream

Users also considered
Vonage Contact Center logo

Cloud Contact Center & Inside Sales Software for Salesforce

learn more
Easily and Affordably Integrate Your Sales and Service Calls with Salesforce & Desk.com. Log & record calls. View customer records along with incoming calls.

Read more about Vonage Contact Center

Users also considered
SparkTG VCC logo

Top Contact Center solution that ensures your business grows

learn more
SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

Read more about SparkTG VCC

Users also considered
Channels logo

Power up your customer service

learn more
Telephony Software designed to power up your customer service. Channels integrates with your favorite platforms such as Shopify and Pipedrive and collects data stored in them. Then, when your customers are calling, Channels shows you all the details so you can get to the point of the conversation.

Read more about Channels

Users also considered
Exotel logo

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

learn more
Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

Read more about Exotel

Users also considered
Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

learn more
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

Users also considered
VirtualPBX logo

Trusted VoIP for any office, anywhere.

learn more
Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

Read more about VirtualPBX

Users also considered
WeKall logo

Cloud-based contact center and telephony AI software

learn more
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

Read more about WeKall

Users also considered
3CLogic logo

Cloud Call Center Solutions

learn more
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, SAP, and Salesforce for global enterprises and customer service teams.

Read more about 3CLogic

Users also considered
Legwork logo

Cloud-based Dental Patient Engagement Suite of Applications

learn more
Equip your Dental front office with a cloud-based Telephony & VoIP dental practice phone system.

Read more about Legwork

Users also considered
8x8 Contact Center logo

One solution for every customer interaction.

learn more
8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

Read more about 8x8 Contact Center

Users also considered
TalkChief logo

TalkChief: Your Modern Business Phone

learn more
Leverage our robust capabilities, including Teams & Members, IVR, Queues, Smart Spam Detection, and the configuration of Fixed, Dynamic, and Random ID numbers. With these features in place, you can construct personalized call flow routing based on skill or time, enhancing the efficiency of your team

Read more about TalkChief

Users also considered
BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

learn more
Broadvoice is a leading all-in-one cloud-based business communications platform. Unify your business phone, video conferencing, and texting under a single phone number.

Get fast implementation, quality, and reliable service, at an affordable cost.

Read more about BroadVoice Cloud PBX

Users also considered
Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

learn more
Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

Read more about Zoho Voice

Users also considered
RingCentral Engage Voice logo

Outbound contact center software for business of all sizes

learn more
RingCentral Engage Voice is a cloud-based contact center solution designed to help businesses automate processes for customer service agent on-boarding, with call scripting, historical reporting & CRM integrations. The platform aims to improve sales performance by saving time for agents & customers.

Read more about RingCentral Engage Voice

Users also considered
CloudCall logo

Advanced, cloud-based computer telephony integration

learn more
CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

Read more about CloudCall

Users also considered
Dialing Innovations Call Center Application Suite logo

Predictive dialer & call automation for call centers

learn more
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

Read more about Dialing Innovations Call Center Application Suite

Users also considered
LeadDesk logo

Clear and Efficient Sales and Customer Service Software

learn more
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

Read more about LeadDesk

Users also considered
ICR Evolution logo

Software for a real omnichannel experience.

learn more
Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

Read more about ICR Evolution

Users also considered
Nectar Desk logo

Call center software in the cloud

learn more
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

Read more about Nectar Desk

Users also considered
Dixa logo

Conversational Customer Service Software

learn more
Get a quality VoIP solution that runs in your browser and can be set up in minutes. Enjoy local rates in >60 countries starting at $99 per user/per month with a pay-as-you rate of $0.02.

Read more about Dixa

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered