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Best Telephony Software - Page 2

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Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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Emitrr logo

Emitrr

4.7
(26)

Customer engagement platform for local business owners

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Emitrr is a complete customer interaction and engagement platform built by and for local business owners.

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Squaretalk logo

Squaretalk

4.8
(47)

Your ecosystem for better cloud communications

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Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

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VirtualPBX logo

VirtualPBX

4.9
(23)

Trusted VoIP for any office, anywhere.

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Get Unlimited Minutes, Text Messaging, and Video Conferencing from $17.99/mo***** Save up to 80% off business VoIP today!

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RingCentral MVP logo

RingCentral MVP

4.2
(958)

RingCentral MVP - Message, Video, Phone

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

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Dialpad logo

Dialpad

4.4
(457)

Cloud communications system for enterprises

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

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CM.com Communications Platform logo

CM.com Communications Platform

5.0
(6)

One platform to reach your audience via all mobile channels

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Make, receive and automate your business calls. Reduce costs and improve efficiency with our VoIP solutions. Get insights into detailed information about each call. Easily extend your customer communications with text messaging through all mobile channels via the single platform.

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Talkdesk logo

Talkdesk

4.5
(682)

The world's leading cloud-based contact center software.

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Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget.

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NICE CXone logo

NICE CXone

4.2
(518)

Cloud Contact Center Software

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NICE inContact CXone VaaS telephony is a contact center connectivity suite delivering quality optimized cloud voice and data services that enable quality connections between agents and customers, allowing organizations to save money through an optimized, least-cost routing mix on a global scale.

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Kixie PowerCall logo

Kixie PowerCall

4.7
(191)

Ultra-reliable, easily-automated calling & texting for sales

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Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.

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Bright Pattern logo

Bright Pattern

4.7
(98)

Cloud Contact Center Software with Embedded AI

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Leading global provider of AI-powered omnichannel cloud contact center software.

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DialMyCalls logo

DialMyCalls

4.8
(50)

Mass notification solution

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DialMyCalls is a mass notification solution that helps educational institutes, religious organizations, and businesses broadcast text, voice, and email messages to individuals and groups. Administrators can use the text-to-speech technology to create audio messages in multiple voices and languages.

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OpenPhone logo

OpenPhone

4.7
(37)

Business phone system and telephony software

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OpenPhone is a business phone system that helps small to large businesses set up secondary phone numbers to manage internal and external global calls or messages. It enables staff members to choose and manage multiple phone numbers based on locations, teams, and use cases.

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PhoneIQ logo

PhoneIQ

4.8
(10)

Cloud Phone System and Call Center Software via Salesforce

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PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.

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InGenius logo

InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

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Drive more value from your telephony investment. Bring your Asterisk, Avaya, Cisco, Genesys, Mitel or Twilio phone system into your CRM using InGenius to ignite productivity and uncover new business insights. InGenius works with your existing telephony infrastructure just the way you want it to.

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urLive logo

urLive

(0)

Instant connection between customers and support teams

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urLive is a web-based video customer engagement solution, which provides features such as activity tracking, communication management, alerts/notifications, engagement tracking, customer relationship management, and video conferencing.

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Ooma Office logo

Ooma Office

4.5
(157)

All-in-one VoIP solution for businesses of all sizes.

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Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps.

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Zendesk logo

Zendesk

4.4
(2.8K)

Service-first CRM company that builds support & sales tools

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Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

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Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation.

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VICIdial logo

VICIdial

4.7
(252)

Open source call center software with predictive dialer

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VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat

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3CX logo

3CX

4.5
(259)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat, Facebook & text messages all in one system. Remote-friendly - use it from anywhere via mobile & browser apps. Open-platform - fully compatible with popular IP phones & SIP trunks.

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Five9 logo

Five9

4.2
(409)

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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CallRail logo

CallRail

4.5
(150)

Call Tracking & Analytics

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CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market with confidence.

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XCALLY logo

XCALLY

4.8
(92)

Omnichannel contact center management

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Let your Agents handle inbound and outbound calls through our web platform (WebRTC) or our softphone.
Supervisors can easily manage Agents, Queues, PBX Extensions, Dial plans, IVR projects and more thanks to the XCALLY user-friendly web interface, with several realtime dashboards and panels.

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Call Loop logo

Call Loop

4.6
(83)

SMS Marketing & Voice Broadcasting Made Easy

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Bulk voice broadcasting and ringless voicemail messages made easy with Call Loop.

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