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Telephony Software - Page 2

Telephony software - also known as VoIP software - works as a full-featured telephone system for businesses and call centers to communicate with clients via their computers, rather than via traditional telephone lines. Common features include call recording and voicemail.

146 software options

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Talkroute

4.4
(14)

Virtual phone system for communicating with customers

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Talkroute is a virtual phone system designed to help businesses manage voicemail, route calls and communicate with customers via various channels. It offers an audio library, which includes several prompts for agents to create custom greetings for clients.

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Phone Notify API

(0)

Voice broadcasting API for businesses of all sizes

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Phone Notify API by CDYNE is a voice broadcasting API designed to help businesses communicate with patients, customers, prospects, and parishioners via audio messages. It lets users send mass voice messages via a unified portal to streamline revenue, sales, lead generation, and other processes.

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Spoke Phone

4.7
(42)

Turn mobile phones into a cloud business phone system / PBX.

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Complete business phone system. Comprehensive PBX/phone system features and more, in a simple to use app on your mobile phone.

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Ring4

4.5
(15)

Second phone number app for texting and calling

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Ring4 provides companies and individuals with a lightweight cloud telephony solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console.
Ring4 starts at $9.99/month/line.

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Axiom

(0)

Axiom - Cloud-Based Contact Center Platform

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Axiom is a business communication and workforce optimization platform geared for inbound customer support and sales teams. The ultimate in ease of integration, Axiom gives BPOs all the tools they need to provide personalized service to clients worldwide.

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CloudTalk

4.6
(208)

Cloud-based call center software for sales and support teams

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CloudTalk is a full-featured, cloud-based telephony software ready to use at the touch of a button, for sales and support teams of all sizes

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NICE CXone

4.2
(457)

Cloud Contact Center Software

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NICE inContact CXone VaaS telephony is a contact center connectivity suite delivering quality optimized cloud voice and data services that enable quality connections between agents and customers, allowing organizations to save money through an optimized, least-cost routing mix on a global scale.

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Dialpad

4.3
(412)

Cloud communications system for enterprises

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

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Talkdesk

4.6
(668)

The world's leading cloud-based contact center software.

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Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget.

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Acefone

4.9
(25)

A phone system trusted by modern businesses

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No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organisations of all sizes to simplify their customer service and team collaboration.

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Five9

4.2
(387)

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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CallRail

4.5
(134)

Call Tracking & Analytics

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An analytics platform designed for those who rely on quality calls and inbound leads to measure success.

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XCALLY

4.8
(82)

Omnichannel contact center management

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Let your Agents handle inbound and outbound calls through our web platform (WebRTC) or our softphone.
Supervisors can easily manage Agents, Queues, PBX Extensions, Dial plans, IVR projects and more thanks to the XCALLY user-friendly web interface, with several realtime dashboards and panels.

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Call Loop

4.6
(83)

SMS Marketing & Voice Broadcasting Made Easy

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Bulk voice broadcasting and ringless voicemail messages made easy with Call Loop.

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EZ Texting

4.3
(119)

Send Smarter With EZ Texting

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EZ Texting delivers the smartest, fastest, easiest, and most reliable ways to connect with your mobile audience.

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Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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Matrix

4.8
(43)

The Deskforce solution for boosting agent performance

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Innitel's Predictive Dialer is a call center management solution promising automated features that assist agents and managers to maximize campaign performance

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wolkvox

4.7
(41)

Communication management system for contact centers

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wolkvox helps contact centers manage communication via mobile devices, landlines, video calls, email, SMS, and more on a unified portal. Users can handle interactions across various social media channels and web chat applications like Facebook, Instagram, Twitter, WhatsApp, Line, and Telegram.

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NUACOM

4.8
(30)

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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ZIWO

4.6
(34)

API Based cloud contact center software with CRM Integration

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ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR

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MightyCall

3.7
(82)

Virtual Phone System for small businesses

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MightyCall’s telephony capabilities makes business communications more reliably than ever. With dozens of features, you can know that every aspect of your company’s communications is covered smoothly.

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uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care

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SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

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SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

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Kavkom

4.7
(16)

Predictive dialer and telephony software for telemarketers

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Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

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Ameyo

3.9
(33)

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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