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Top Rated Video Conferencing Software with Live Chat in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Live chat allows real-time communication during meetings, facilitating instant feedback, questions, and file sharing without interrupting the speaker. It enhances engagement, supports side conversations, and helps manage tasks efficiently. Our reviewers in video conferencing software rated this feature as important.

7 Best Video Conferencing Software with Live Chat

Product
User rating
Starting price
GoTo Webinar logo
4.5
(2K)
59
per user/per month
learn more
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more

See other top Video Conferencing products with live chat

How we picked the 7 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Video Conferencing software category. They also needed to have sufficient reviews about live chat, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for live chat, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 7 best products

GoTo Webinar logo
Reviews Sentiment
 
 
 
1-2(30)
3-4(814)
5(1,226)
Key Features
Meeting Management4.5
Two Way Audio & Video

User insights about the live chat feature

Reviewers find GoTo Webinar's live chat valuable for real-time interaction during webinars. They appreciate its ability to facilitate Q&A sessions, allowing participants to ask questions without interrupting the presentation. Users report it enhances engagement and helps address technical issues. Some mention the UI could be improved for better usability.

See related user reviews

“The live chat feature is commonly used for Q&A sessions, where participants can submit their questions to presenters. Presenters can then address these questions directly, fostering clarity and understanding among the attendees.”
BJ

Beatrice J.

Consultant

“The live chat enables communication between the presenter and the attendees whereby participants can ask questions, share comments and even give feedback involving the webinar.”
AM

Agnes M.

IT manager

Starting price
59per user /
per month
learn more
Pros and Cons based on 2,070 verified reviews

Comprehensive online training

Versatile virtual conferences

Seamless integration with tools

Effective webinar hosting

Facilitates learning and training

Dependence on strong internet

Outdated compared to competitors

Audio control issues

High cost concerns

Complicated download and installation

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Meeting Management4.5
Two Way Audio & Video

User insights about the live chat feature

Reviewers appreciate Webex Suite's live chat for its ease of use and integration within the meeting UI. They find it valuable for real-time communication, asking questions without interrupting, and sharing links. Users report it enhances engagement and collaboration during meetings. However, some mention occasional difficulty in finding the menu and text visibility issues.

See related user reviews

“While your conferencing you can talk in the chat and It updates automatically, also, It doesn't interrupts the host or the videos, in the contrary, Is an excellent complement for the subject your touching in the meeting, to asign tasks and some other activities.”
PC

Patricia C.

Sales Consultant

“Live Chat helps the audience in the meeting to engage and express their ideass in a text format. Live Chat can also be used for QnA Purpose where audience can communicate with the meeting host and ask many number of questions to get answered. Live Chat also gives liability to the users or anyone present in the meeting to share any sort of text information with everyone in the meet. It helps meeting to be more engaging and collaborative. ”
IP

Ishaan P.

Software Engineer Intern

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,395 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Meeting Management4.5
Two Way Audio & Video

User insights about the live chat feature

Reviewers find GoTo Meeting's live chat essential for smooth in-meeting communication. They appreciate its ease of use, quick response times, and ability to interact without interrupting the presentation. Users report it enhances engagement and allows for private messaging. However, some mention occasional lag and the need for more features.
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“Live chat in GoToMeeting webinars is important for our team, as we like to keep our audience engaged by offering up a place to drop questions, and comments and to ask for a deeper dive on points in the webinar. ”
Verified reviewer profile picture

Jamie M.

Director of Marketing

“It enhances communication through receiving live comments that helps the instructor answers the questions immediately and this enhances the experience as a whole”
TA

Tarek A.

Psychologist

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews
Verified reviewer profile picture

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,151)
Key Features
Meeting Management4.7
Two Way Audio & Video

User insights about the live chat feature

Reviewers find Google Workspace's live chat useful for instant communication and collaboration. They appreciate its integration with other Workspace tools, making it easy to share links and documents. Users report it helps resolve issues quickly and boosts productivity. However, some prefer other live chat services and mention not using this feature extensively.
Verified reviewer profile picture

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“Live chat in Google Workspace is important because it enables instant communication and collaboration between team members. It helps resolve issues quickly, facilitates real-time discussions, and boosts productivity by integrating with other Workspac”
AP

Anket P.

Cosmetic

“Real-Time Collaboration: You can quickly start conversations with team members, either one-on-one or in group chats (rooms or spaces), allowing for instant communication. The real-time nature of it makes collaboration fast and responsive.”
Verified reviewer profile picture

Willy L.

CEO

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,470 verified reviews
Verified reviewer profile picture

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Meeting Management4.4
Two Way Audio & Video

User insights about the live chat feature

Reviewers highlight Slack's live chat as a critical feature for real-time team communication. They appreciate its ease of use, instant messaging capabilities, and ability to see if teammates are available. Users find it essential for maintaining transparency and quick problem resolution. Some mention occasional delays and syncing issues in group chats.
Verified reviewer profile picture
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“Live chat offers us a realistic experience and actually takes us back to the physical ambiance of an office. I can actually feel that experience. Also the ability to mention the people by tagging ensures the speedy communication.”
Verified reviewer profile picture

Jitendra B.

Blogger

“Well, this feature helps maintain transparency while working on a particular project. Or while working with a particular team. Through live chat we get to know the progress of the work and updates on the same.”
Verified reviewer profile picture

Yashika A.

Analyst

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,035 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Meeting Management4.5
Two Way Audio & Video

User insights about the live chat feature

Reviewers value Microsoft Teams' live chat for its real-time communication capabilities, ease of use, and integration with other features like screen sharing and file sharing. They appreciate its role in maintaining team collaboration, especially during remote work. Some users note occasional lag and issues with chat synchronization across devices.
Verified reviewer profile picture

See related user reviews

“Live Chat allows conversations to continue even while a main presentation is taking place. Questions and comments can be resolved in these chats, therefore avoiding interrupting or taking time from the main presentation.”
SC

Sara C.

scorer

“Another awesome features by Microsoft Teams is the Live Chat feature and what I like about this is that the Teams Live Chat features include threaded conversations that resemble email, powerful search, Skype integration, and the option to pin chats so that they are always visible and accessible.”
Verified reviewer profile picture

Daniel I.

Digital Strategist

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,931 verified reviews
Verified reviewer profile picture

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,978)
Key Features
Meeting Management4.6
Two Way Audio & Video

User insights about the live chat feature

Reviewers appreciate Zoom Workplace's live chat for its ease of use, real-time communication, and ability to share links and messages without interrupting meetings. They find it helpful for engaging with participants and resolving issues quickly. Some users mention occasional difficulties with chat visibility and the need for more advanced features.
Verified reviewer profile picture

See related user reviews

“For remote team meetings with partners, it helps that we have an avenue in the software that allows us to send quick notes and comments to each other on the blindside of other call participants.”
MS

Mark S.

Head of Department

“During a meeting or training, the live chat tools allow a non-intrusive way to collaborate . This can be used to respond to queries from the trainer or even to debate a topic during a meeting without disturbing those who are listening to the conference.”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,521 verified reviews
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Other Top Rated Video Conferencing Software with Live Chat in 2026

Slack logo

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Zoom Workplace logo
Category Leaders

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Google Meet logo
Category Leaders

Messaging, voice, and video calls for team communication

learn more
Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Read more about Google Meet

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo
Category Leaders

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo
Category Leaders

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
GoTo Webinar logo

Video conferencing and webinar hosting for large events

learn more
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs.

Read more about GoTo Webinar

Users also considered
Zoho Meeting logo
Category Leaders

Web conferencing tool to host online meetings and webinars.

learn more
Host face-to-face web meetings with webcam sharing right from your browser without any downloads. Share screen, international dial-in numbers, change presenter

Read more about Zoho Meeting

Users also considered
vFairs logo

Virtual events management software

learn more
Revolutionize the way you engage and motivate your audience online by seamlessly creating immersive virtual conferences. Our custom-designed events ensure highly interactive experiences that captivate and delight attendees.

Read more about vFairs

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Cisco Jabber logo
Category Leaders

Web conferencing, unified communications, voice & video call

learn more
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.

Read more about Cisco Jabber

Users also considered
BigMarker logo

The platform for modern webinars, virtual, and hybrid events

learn more
Host video conferences of all sizes right from your browser.

Read more about BigMarker

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Livestorm logo

Engage your audience with better video communication

learn more
Livestorm is a browser-based video communication platform that easily connects teams on the device of their choice to promote, host, and analyze online events.

Read more about Livestorm

Users also considered
Adobe Connect logo

Web conferencing solution for schools and organizations

learn more
Adobe Connect is a cloud-based web conferencing solution designed to help businesses, public agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting & document sharing.

Read more about Adobe Connect

Users also considered
FreeConferenceCall.com logo
Category Leaders

Web conferencing and team collaboration solution

learn more
FreeConferenceCall.com is a conference management solution designed to help businesses organize, launch & manage meetings with external and internal stakeholders. The audio conferencing functionality lets users connect with participants using VoIP or domestic/local dial-in numbers.

Read more about FreeConferenceCall.com

Users also considered
RingCentral Video logo
Category Leaders

Video conferencing software with screen sharing & team chat

learn more
RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets & mobile devices. The solution offers collaboration tools including audio and video calls, screen sharing, integrated messaging & more.

Read more about RingCentral Video

Users also considered
Demio logo

Online webinar solution for marketers

learn more
Demio helps marketers create, launch and manage live, automated or recorded webinars, facilitating engagement with prospects and clients. The white-label platform enables organizations to personalize webinar rooms using custom logos, colors and themes to establish brand identity.

Read more about Demio

Users also considered
LiveWebinar logo

The most advanced and customizable webinar platform

learn more
LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences.

Read more about LiveWebinar

Users also considered
Class for Web logo

Online collaboration & web conferencing solution

learn more
Blackboard Collaborate is an online collaborative learning solution which enables employees to fulfill training requirements anywhere, anytime, with audio, video & webcam support, file sharing, & mobile collaboration, plus an interactive whiteboard, chat functionality, & more

Read more about Class for Web

Users also considered
Lessonspace logo
Category Leaders

Virtual classroom and learning management system

learn more
Lessonspace is a collaborative whiteboard that lets tutors teach visually on an infinite shared canvas with subject-specific tools to help students understand concepts. The platform allows teachers to use subject-specific tools, like our Equation and Graph Editor, to teach STEM concepts.

Read more about Lessonspace

Users also considered
Graphy logo

eLearning platform for creating and selling online courses

learn more
Graphy (formerly Spayee) is a learning management platform designed to help educational institutions create and sell online courses, launch white-labeled teaching websites or applications, and conduct assessments. Secure data using encryption algorithms, get marketing tools to promote courses.


Read more about Graphy

Users also considered
ClickMeeting logo
Category Leaders

Progressive Webinar App

learn more
ClickMeeting is a browser-based platform for hosting webinars and training sessions. It allows users to talk to multiple people, share screens, and translate meetings in real time. The webinar room can accommodate up to 4 presenters and up to 5000 attendees at the same time.

Read more about ClickMeeting

Users also considered
GoBrunch logo

Reimagine your office in the virtual space.

learn more
Reimagine your office in the virtual space. GoBrunch is a video chat app based on interactive virtual rooms that mimic real spaces. Bring back the face-to-face culture of your office to the remote workplace.

Read more about GoBrunch

Users also considered

Key features for Video Conferencing software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Meeting Management: Reviewers appreciate the ability to schedule, control, and secure meetings, manage participant access, and utilize features like screen sharing and attendance reports. 93% of reviewers rated this feature as important or highly important.
  • Two Way Audio & Video: Users value the clear and customizable audio and video features, which enhance communication, engagement, and collaboration during meetings. 93% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers highlight the effectiveness of screen sharing for presentations, real-time collaboration, and troubleshooting, noting its smooth performance and versatility. 92% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users find mobile access crucial for staying connected and productive on the go, allowing them to join meetings, share files, and manage schedules from any device. 88% of reviewers rated this feature as important or highly important.
  • Presentation Streaming: Reviewers emphasize the importance of presentation streaming for sharing high-quality content in real-time, facilitating remote work, and engaging larger audiences. 88% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Users appreciate real-time chat for enabling immediate communication, sharing links and files, and maintaining engagement without interrupting the flow of meetings. 87% of reviewers rated this feature as important or highly important.