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Top Rated Webinar Software with Live Chat in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Live chat in webinar software enhances real-time communication, allowing participants to ask questions, share comments, and provide feedback without disrupting the presentation. It fosters engagement, interaction, and efficient information exchange during the webinar. Our reviewers in webinar software rated this feature as important.

6 Best Webinar Software with Live Chat

Product
User rating
Starting price
GoTo Webinar logo
4.5
(2K)
59
per user/per month
learn more
Zoom Events and Webinars logo
4.7
(6K)
500
per user/per month
learn more
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Microsoft Teams logo
4.5
(10.8K)
4
per user/per month
learn more
Zoom Workplace logo
4.6
(14.4K)
14.99
per user/per month
learn more

See other top Webinar products with live chat

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Webinar software category. They also needed to have sufficient reviews about live chat, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for live chat, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

GoTo Webinar logo
Reviews Sentiment
 
 
 
1-2(30)
3-4(814)
5(1,226)
Key Features
Screen Sharing4.5
Video Conferencing4.6

User insights about the live chat feature

Users find GoTo Webinar's live chat feature essential for real-time interaction during webinars. They appreciate its ability to facilitate questions and comments without interrupting the presentation. Reviewers highlight its role in enhancing engagement and communication, noting its clear interface and usefulness for addressing technical issues.

See related user reviews

“The live chat feature is commonly used for Q&A sessions, where participants can submit their questions to presenters. Presenters can then address these questions directly, fostering clarity and understanding among the attendees.”
BJ

Beatrice J.

Consultant

“The live chat enables communication between the presenter and the attendees whereby participants can ask questions, share comments and even give feedback involving the webinar.”
AM

Agnes M.

IT manager

Starting price
59per user /
per month
learn more
Pros and Cons based on 2,070 verified reviews

Comprehensive online training

Versatile virtual conferences

Seamless integration with tools

Effective webinar hosting

Facilitates learning and training

Dependence on strong internet

Outdated compared to competitors

Audio control issues

High cost concerns

Complicated download and installation

See pros and cons details
Zoom Events and Webinars logo
Reviews Sentiment
 
 
 
1-2(23)
3-4(1,831)
5(4,196)
Key Features
Screen Sharing4.7
Video Conferencing4.7

User insights about the live chat feature

Users find Zoom Events and Webinars' live chat feature essential for real-time interaction during meetings. They appreciate its simplicity, ability to share links, and the option to chat privately or with the entire group. Reviewers highlight its usefulness for asking questions without interrupting the speaker and for maintaining engagement during webinars.

See related user reviews

“You have the ability to send a message to the entire group and it can be an interactive tool to be used among the participants. Instead of talking over the mic and dragging the meeting length, live chats enable communication yet keeping the program on time. ”
TD

Tenzin D.

Coding specialist

“Live chat is critical since it is the ain engagement media for organizers, panelists, and audience to connect. With chat, the organizer can give the announcement to the audience, also receive feedback from them. From audience to audience it is also a media to interact to each other without disrupting the event.”
TA

Tito A.

Program Development Manager

Starting price
500per user /
per month
learn more
Pros and Cons based on 6,050 verified reviews

Effective online learning

Enhanced client connectivity

Feature-rich webinars

Seamless team collaboration

Pandemic-era connectivity

Dependence on stable internet

Inconsistent audio control

Security and privacy concerns

High cost concerns

Complicated download and installation

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,014)
Key Features
Screen Sharing4.5
Video Conferencing4.6

User insights about the live chat feature

Reviewers appreciate Webex Suite's live chat capabilities for facilitating smooth communication during meetings. They find it easy to use, integrated into the meeting UI, and valuable for asking questions without interrupting the speaker. Users report it enhances engagement, allows private and group messaging, and is helpful for troubleshooting and collaboration.

See related user reviews

“While your conferencing you can talk in the chat and It updates automatically, also, It doesn't interrupts the host or the videos, in the contrary, Is an excellent complement for the subject your touching in the meeting, to asign tasks and some other activities.”
PC

Patricia C.

Sales Consultant

“Live Chat helps the audience in the meeting to engage and express their ideass in a text format. Live Chat can also be used for QnA Purpose where audience can communicate with the meeting host and ask many number of questions to get answered. Live Chat also gives liability to the users or anyone present in the meeting to share any sort of text information with everyone in the meet. It helps meeting to be more engaging and collaborative. ”
IP

Ishaan P.

Software Engineer Intern

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,394 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,520)
Key Features
Screen Sharing4.6
Video Conferencing4.6

User insights about the live chat feature

Users appreciate GoTo Meeting's live chat for its simplicity and efficiency. They find it useful for asking questions without interrupting the presentation and for reporting technical issues. Reviewers highlight its role in enhancing engagement and communication during meetings, noting its quick response time and clear interface.
Verified reviewer profile picture

See related user reviews

“Live chat in GoToMeeting webinars is important for our team, as we like to keep our audience engaged by offering up a place to drop questions, and comments and to ask for a deeper dive on points in the webinar. ”
Verified reviewer profile picture

Jamie M.

Director of Marketing

“It enhances communication through receiving live comments that helps the instructor answers the questions immediately and this enhances the experience as a whole”
TA

Tarek A.

Psychologist

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,524 verified reviews
Verified reviewer profile picture

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,360)
5(6,336)
Key Features
Screen Sharing4.5
Video Conferencing4.6

User insights about the live chat feature

Reviewers indicate Microsoft Teams' live chat is crucial for real-time communication, especially when working remotely. They appreciate its ease of use, ability to create group chats, and integration with other Microsoft products. Users report it helps maintain constant contact with colleagues, share files, and resolve issues quickly.

See related user reviews

“Live Chat allows conversations to continue even while a main presentation is taking place. Questions and comments can be resolved in these chats, therefore avoiding interrupting or taking time from the main presentation.”
SC

Sara C.

scorer

“Live Chat allows for quick brainstorming to occur during meetings and this allows for more timely, productive results from these meetings.”
RD

Ron D.

Director of Athletics

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,895 verified reviews

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(85)
3-4(4,453)
5(9,961)
Key Features
Screen Sharing4.7
Video Conferencing4.7

User insights about the live chat feature

Reviewers highlight Zoom Workplace's live chat as a valuable tool for real-time communication during meetings. They appreciate its ease of use, ability to send private or group messages, and its role in maintaining engagement without interrupting the speaker. Users find it helpful for sharing links and addressing questions promptly.
Verified reviewer profile picture

See related user reviews

“Chat in the meeting allows me to send chat messages to other users within a meeting. I'm used to sending private messages to an individual user just as I can send messages to all participants. The host can choose who to chat with or disable chat for everyone.”
PL

Pierre L.

PhD student in Food science and Technology

“One of the most important feature for any virtual class is Live chat. When students are kept on mute, this is the only option through which they can ask questions, solve their queries. Also, through live chat links can be shared easily. ”
Verified reviewer profile picture

Rakshith R.

Operations Manager

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,499 verified reviews
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Other Top Rated Webinar Software with Live Chat in 2026

Riverside logo

Riverside

Video and Audio Recording and Editing Software

visit website
Riverside is an audio-video recording platform for broadcast media and podcasts.

Read more about Riverside

Users also considered
WebinarGeek logo

WebinarGeek

The most complete webinar platform

visit website
WebinarGeek is the most complete webinar platform, which provides tools for delivering live, on demand, automated, hybrid, and recorded webinars. The platform also offers advanced marketing tools such as custom web forms, calls to action, feedback collection, registration management, and more.

Read more about WebinarGeek

Users also considered
Zoho Webinar logo

Zoho Webinar

Category Leaders

Online webinar tool for catering a large group of audience

visit website

Video webinars offer the most reliable, quality live video experience without compromising on security and scalability. Zoho Webinar offers a clutter-free webinar platform experience and helps you cater to a large group of audience based on your business prospects.

Read more about Zoho Webinar

Users also considered
Cvent Webinar logo

Cvent Webinar

Platform for creating virtual, hybrid, and in-person events

visit website
Cvent Webinar is a cloud-based platform for creating virtual, hybrid, and in-person events to help businesses engage with their audience, generate leads, and promote their brand. This application helps integrate the entire webinar ecosystem, including registration, landing pages, streaming platforms, and analytics.

Read more about Cvent Webinar

Users also considered
InviteDesk logo

InviteDesk

Your trusted partner for business-driving moments

visit website
InviteDesk is an event invitation platform designed to help businesses manage, organize, market, and evaluate ROI for their events. Collaborative Marketing and Sales teams can track registrations in real-time, gain insights into attendee and invitee lists, and send targeted emails to guests.

Read more about InviteDesk

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Zoom Events and Webinars logo

Zoom Events and Webinars are part of Zoom’s event solutions.

learn more
Zoom Events and Webinars are part of Zoom’s event solutions, helping customers host virtual and hybrid events and large-scale broadcasts.

Read more about Zoom Events and Webinars

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
GoTo Webinar logo
Category Leaders

Video conferencing and webinar hosting for large events

learn more
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs.

Read more about GoTo Webinar

Users also considered
Vimeo logo

One video platform. All your video needs.

learn more
Vimeo is the world's leading all-in-one video software platform. We provide a range of cloud-based and desktop software solutions that enable any professional, team, or organization to unlock the power of video.

Read more about Vimeo

Users also considered
Zoho Meeting logo

Web conferencing tool to host online meetings and webinars.

learn more
Host engaging webinars right from your browsers without any downloads. Screen/application sharing, webcam, polls, chat and more.

Read more about Zoho Meeting

Users also considered
Cvent Event Management logo
Category Leaders

Event management and webinar solution

learn more
Cvent Event Management provides online event planning and management, web survey and email marketing solution for event planners, attendees, and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check-in & beyond

Read more about Cvent Event Management

Users also considered
Cisco Jabber logo

Web conferencing, unified communications, voice & video call

learn more
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.

Read more about Cisco Jabber

Users also considered
BigMarker logo
Category Leaders

The platform for modern webinars, virtual, and hybrid events

learn more
BigMarker combines powerful video technology with robust marketing and interactive experience capabilities to create unique branded events. BigMarker is a true end-to-end webinar marketing solution that was built with marketers in mind.

Read more about BigMarker

Users also considered
Livestorm logo

Engage your audience with better video communication

learn more
Livestorm is a browser-based video communication platform that easily connects teams on the device of their choice to promote, host, and analyze online events.

Read more about Livestorm

Users also considered
Adobe Connect logo
Category Leaders

Web conferencing solution for schools and organizations

learn more
Adobe Connect is a cloud-based web conferencing solution designed to help businesses, public agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting & document sharing.

Read more about Adobe Connect

Users also considered
Restream logo

Webinar and video streaming management solution

learn more
Restream helps users stream live, as well as recorded, content to audiences across various social media channels including YouTube, Facebook, Twitch, Mixer, Periscope & more. Users can monitor bitrate, frames per second (FPS), and frame drops across videos to improve the streaming quality.

Read more about Restream

Users also considered
Demio logo

Online webinar solution for marketers

learn more
Demio helps marketers create, launch and manage live, automated or recorded webinars, facilitating engagement with prospects and clients. The white-label platform enables organizations to personalize webinar rooms using custom logos, colors and themes to establish brand identity.

Read more about Demio

Users also considered
Ecamm Live logo

Multi-channel live streaming solution

learn more
Ecamm Live is an all-in-one live streaming & video production studio. Quickly & easily create professional live stream broadcasts or pre-produced videos right from your Mac. Connect cameras, add graphics, share your screen, bring on interview guests, use a green screen... Ecamm Live does it all.

Read more about Ecamm Live

Users also considered
LiveWebinar logo
Category Leaders

The most advanced and customizable webinar platform

learn more
LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences.

Read more about LiveWebinar

Users also considered
Class for Web logo

Online collaboration & web conferencing solution

learn more
Blackboard Collaborate is an online collaborative learning solution which enables employees to fulfill training requirements anywhere, anytime, with audio, video & webcam support, file sharing, & mobile collaboration, plus an interactive whiteboard, chat functionality, & more

Read more about Class for Web

Users also considered
Accelevents logo

Event booking and management platform

learn more
Accelevents is the only enterprise event platform that’s easy to customize and use. We support webinars, virtual and in-person conferences, trade shows, workshops, seminars, product launches, and more.

Book a demo, and we'll show you how to host all your events with one powerful software solution.

Read more about Accelevents

Users also considered
Wistia logo

The complete video marketing platform for businesses

learn more
Host polished, on-brand webinars that are fully customizable, easy to set up, and built to convert. Capture leads, track engagement, and turn live events into evergreen content—all in one platform that integrates with HubSpot, Marketo, Pardot, and more.

Read more about Wistia

Users also considered

Key features for Webinar software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Screen Sharing: Reviewers highlight that screen sharing enables effective collaboration, real-time presentations, and document sharing, which facilitates clear communication and interactive meetings. 95% of reviewers rated this feature as important or highly important.
  • Video Conferencing: Users value video conferencing for its ability to connect large groups with high-quality audio and video, enhancing personal interaction and engagement during virtual meetings. 94% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users find mobile access crucial for flexibility, allowing them to join and participate in meetings from anywhere, ensuring continuous connectivity and productivity. 90% of reviewers rated this feature as important or highly important.
  • Event Management: Reviewers emphasize the importance of event management for organizing, scheduling, and running smooth webinars, with features like registration, reminders, and breakout rooms. 82% of reviewers rated this feature as important or highly important.
  • File Sharing: Users highlight file sharing as a key feature for distributing documents and resources during meetings, enhancing collaboration and ensuring all participants have access to necessary materials. 79% of reviewers rated this feature as important or highly important.