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Device42
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated IT infrastructure visualization & management tools
Table of Contents
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Device42 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Device42 overview
What is Device42?
Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.
Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.
Key benefits of using Device42
Starting price
per year
Alternatives
with better value for money
Device42’s user interface
Device42 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.8
Customer support
5.0
Reviews sentiment
What do users say about Device42?
Reviewers indicate Device42 offers responsive and knowledgeable customer support, with quick resolution times and ongoing assistance for both minor and complex issues. They feel support staff are open to feedback, often working closely with development to address feature requests and provide guidance during setup and troubleshooting. Some mention documentation could be improved and setup may require substantial help.
Users report Device42 provides a comprehensive set of features, especially for auto-discovery and integration with other tools. They find the platform flexible and customizable, though some note not all hardware is supported and the feature-rich environment can be overwhelming at first.
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Who uses Device42?
Based on 59 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
Device42's key features
Most critical features, based on insights from Device42 users:
All Device42 features
Features rating:
Device42 alternatives
Device42
Starting from
20
/user
Per year
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SysAid
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Device42 pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Ability to Add-on Modules
- Affinity Group Auto-Discovery
- Application Dependency Mapping
- Asset Lifecycle Management
- Conitunous Application Discovery
- Data Center Asset Management
- Drag and Drop Data Center Layout Diagraming
- End-to-End Hybrid IT Discovery
- IP Address Management
- IT Asset & Inventory Management
- Pre-Built Dashboard Templates
- Resource Utilization Reporting
- REST API Integrations
- Secure Password Vault
- Software License Management
- SSL Certificate Management
User opinions about Device42 price and value
Value for money rating:
To see what individual users think of Device42's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Kriss A.
Process developer
Device42 integrations (11)
Integrations rated by users
We looked at 59 user reviews to identify which products are mentioned as Device42 integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Device42 customer support
What do users say about Device42 customer support?
Customer support rating:
We analyzed 28 verified user reviews to identify positive and negative aspects of Device42 customer support.
Widespread user sentiment highlights Device42's highly responsive and helpful support team, often resolving issues quickly.
A significant portion of users praise the knowledgeable staff who follow up consistently and work closely until problems are fully resolved.
Support options
Training options
To see what individual users say about Device42's customer support, check out the review snippets below.
“Their Support is really responsive and helpful and when an issue or feature request is put in support works with development and the customer until the issue is fully resolved and tested”
Eimantas Z.
Systems administrator
“Their support people are great, even for casually emailed questions to their support address, I get actual responses (not just a canned "We got your email" response) in typically a couple hours. ”
Christopher G.
Senior Systems Administrator
“One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements.”
Robert C.
Infrastructure Engineer
Device42 FAQs
Device42 has the following pricing plans:
Starting from: $20.00/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Device42?
Device42 has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Device42 support?
Device42 supports the following languages:
English
Q. Does Device42 offer an API?
Yes, Device42 has an API available for use.
Q. What other apps does Device42 integrate with?
Device42 integrates with the following applications:
Chef Enterprise Automation Stack, Jira, Zapier, ServiceNow, Confluence, Zendesk Suite
Q. What level of support does Device42 offer?
Device42 offers the following support options:
Chat, Phone Support
