App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Splashtop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote access and remote support for specific use-cases.
Table of Contents
Is this product right for your business?
Find out with a
Splashtop - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Splashtop overview
Based on 728 verified user reviews
What is Splashtop?
Splashtop is a remote desktop tool with key features that include remote access and control, access controls and permissions, file transfer, multiple monitor access, and more.
Who uses Splashtop?
Reviews for Splashtop come from a wide variety of industries, including information technology and services (14% of reviewers), accounting (9%), and construction (6%). The most frequent use case for Splashtop cited by reviewers is remote support (48% of reviewers).
What do users say about Splashtop pricing?
Most reviewers indicate Splashtop offers strong value for money compared to competitors, and they appreciate the affordable pricing model and free trials. Some users report confusion with pricing tiers, and they find certain features locked behind higher plans.
Starting price
per month
Pros & Cons
Remote Access
Bugs and Issues
Deployment
Computer Restart and Wake
Performance and Speed
User Management
Splashtop’s user interface
Splashtop pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about Splashtop?
Splashtop is a remote desktop tool with key features that include remote access and control, access controls and permissions, file transfer, multiple monitor access, and more.
Select to learn more
Who uses Splashtop?
Based on 728 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Splashtop's key features
GetApp's analysis of 121 verified user reviews collected between September 2021 and December 2024 identifies Splashtop's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Splashtop's Remote Access/Control capabilities for its convenience and reliability. Users report being able to access their main computers from anywhere, with fast logins and no hesitation between actions. They find it helpful for working remotely, troubleshooting, and updating systems. Reviewers also highlight its seamless integration with various RMM tools and the ability to support multiple devices, including Windows, Mac, and mobile devices. Some users mention occasional connectivity issues but overall find it essential for remote work. Of the 100 Splashtop users who gave detailed accounts of their use of Remote Access/Control, 100% rated this feature as important or highly important.
See related user reviews
Anita P.
Owner
Jo A.
Office Manager
Reviewers indicate that Splashtop's Access Controls/Permissions are valuable for managing user access and ensuring security. They appreciate the ability to easily revoke permissions and prevent unauthorized access, which was a challenge with previous solutions like TeamViewer. Users report that setting different permission levels for various users and devices enhances security and compliance. They find it straightforward to set up and manage permissions, though some mention it could be more intuitive. Overall, users feel it provides necessary control and security for their operations. Of the 41 Splashtop users who gave detailed accounts of their use of Access Controls/Permissions, 88% rated this feature as important or highly important.
See related user reviews
Jim P.
IT Director
Horacio M.
Owner
Users find Splashtop's File Transfer feature efficient and secure for transferring files between devices. They highlight its ability to handle both small and large files quickly, which is important for time-sensitive tasks. Reviewers appreciate the ease of use, whether through drag-and-drop or the built-in interface, and find it essential for remote work. Some users mention occasional difficulties with the interface but generally find it a helpful tool for distributing files and performing updates remotely. Of the 34 Splashtop users who gave detailed accounts of their use of File Transfer, 76% rated this feature as important or highly important.
See related user reviews
Tonia B.
Director of Information Technology
Andrew A.
Onwer / Installers/ Engineer
Reviewers appreciate Splashtop's Multiple Monitor Access for its ability to handle multi-screen setups effectively. They report that it remembers monitor configurations, making it easy to start working without reconfiguring each time. Users find it beneficial for viewing and interacting with multiple monitors, which is important for technical tasks and data entry. Some suggest improvements in the interface for selecting monitors, but overall, they find it a valuable capability for enhancing productivity and ease of use. Of the 25 Splashtop users who gave detailed accounts of their use of Multiple Monitor Access, 76% rated this feature as important or highly important.
See related user reviews
Clifton S.
President
Suzannah A.
Project manager
All Splashtop features
Features rating:
Splashtop awards
Splashtop alternatives
Splashtop
Starting from
6
Per month
ManageEngine Endpoint Central
Starting from
No pricing info
PDQ Deploy & Inventory
Starting from
No pricing info
Iru
Starting from
No pricing info
Splashtop pricing
Pricing plans
Pricing details:
Splasthop Enterprise
No pricing info
Contact vendor for more details
Autonomous Endpoint Management
No pricing info
Contact vendor for more details
User opinions about Splashtop price and value
Value for money rating:
Of 166 reviews that provide robust commentary on Splashtop's price and value, 90% mention it in a positive light.
Most reviewers indicate that Splashtop offers strong value for money, especially when compared to competitors like TeamViewer, LogMeIn, and GoToMyPC. They say the software provides essential remote access features at a much lower cost, making it particularly attractive for small businesses and those with occasional remote access needs. Users appreciate that Splashtop’s pricing model, such as per technician rather than per machine, helps them save money as their teams grow. Some users report that consolidating IT support and remote access into one product reduces their overall expenses. Reviewers appreciate the availability of free trials and occasional discounts, which help them evaluate the product before committing. They find that Splashtop does not force them to pay for unnecessary features, and many feel they receive all the core functionalities they need at a reasonable price.
Some reviewers find the pricing structure confusing or restrictive, especially when additional licenses are required for minimal use or when only bundled license packages are available. They say that certain features, like API access or iPad viewing, are only included in higher-tier plans, which can be frustrating. Some users report dissatisfaction with the lack of a permanent free version for Splashtop SOS and the requirement for upfront annual payments.
, and
To see what individual users think of Splashtop's cost and value, check out the review excerpts below.
Kiel U.
IT Manager
Tito P.
Enterprise Systems Coordinator
Splashtop integrations (15)
Integrations rated by users
We looked at 728 user reviews to identify which products are mentioned as Splashtop integrations and how users feel about them.
Integration rating: 5.0 (4)
“Easy access to all enrolled systems company-wide directly thru the Atera interface. Additionally WFH options are available to give employees access to certain systems.”
“Atera has some features that Splashtop doesn't, so working with the two makes life a whole lot easier.”
Benjamin S.
IT Manager
Integration rating: 5.0 (2)
“NinjaOne is an excellent tool that gives me insights to my network that without It I would not have. Integrating splahtop with it makes it better.”
Tonia B.
Director of Information Technology
Integration rating: 4.8 (5)
Integration rating: 5.0 (1)
Splashtop customer support
What do users say about Splashtop customer support?
Customer support rating:
We analyzed 49 verified user reviews to identify positive and negative aspects of Splashtop customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support from the Splashtop team.
Multiple users appreciate easy access to support via phone, email, and chat, with knowledgeable and friendly staff.
A fair number of users mention support is available regardless of location and provides prompt solutions when needed.
A limited number of users report slow or inadequate responses, limited availability, and unhelpful support experiences.
Support options
Training options
To see what individual users say about Splashtop's customer support, check out the review snippets below.
“Customer service and support is top notch with a fast response time to requests (I received a non-support related response on a Sunday).”
Brian C.
Partner
“The support team was very responsive - I used email and chat options.”
Ryan H.
IT Admin
“Additionally, I find that the support provided for customer concerns is often slow and inadequate.”
Horacio M.
Owner
Splashtop FAQs
Splashtop has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Splashtop used for?
A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses to major enterprises. Committed to security and performance, Splashtop is ISO 27001 certified and aligns with SOC 2 and GDPR standards. Splashtop Business Access: A dedicated remote desktop software tailored for business professionals, teams or individuals. It enables seamless work from any location and on any device, complemented by a centralized management system. Key Features: Seamless file transfer, remote printing capabilities, device-agnostic access, features for remote reboot and wake-up, and support for multi-monitor setups. Pricing: Starting at $5/month. Splashtop SOS: Designed for IT professionals, support teams, and help desks, this solution offers on-demand secure connections to users' computers and mobile devices, either through session codes or unattended access. Key Features: Integration with PSA systems, option for custom branding, file transfer capabilities, desktop sharing, chat support, and user management tools. Pricing: Beginning at $17/month. Splashtop Remote Support: A solution built for IT teams and MSPs, allowing for the provision of remote access and support to client computers seamlessly. Key Features: Offers flexible subscription models, allows for unlimited technician usage, supports unlimited concurrent sessions, and provides unattended support options. Pricing: Available from $40/month. Splashtop Enterprise: A comprehensive solution for organizations to ensure employees can access their workstations remotely and receive timely IT support. Key Features: Advanced grouping and permission settings, centralized management console, anytime support access, direct helpdesk support for employees, and integration options with ticketing and PSA systems. Pricing: Please inquire directly for Splashtop Enterprise pricing details.
Q. What are the benefits of using Splashtop?
Splashtop features include:
+ UNBEATABLE PRICE
Save up to 90% compared to other comparable remote desktop solutions.
+ HIGH PERFORMANCE
Splashtop Business Access uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality and fast connections.
+ ACCESS FROM ANY DEVICE
Get unattended remote access to your Windows, Mac, and Linux computers from Windows, Mac, iOS, Android, and Chrome browser/Chromebook.
+ REMOTE FILE TRANSFER
Easily transfer files between computers. You can drag-and-drop files between computers and you can also transfer files without starting a remote session!
+ REMOTE PRINT
Select the file you need from your remote computer and print it on your local printer instantly. No need to transfer files or fax printed documents.
+ REMOTE WAKE
Remotely wake up your computer. The target computer must support Wake-on-LAN and be connected via LAN cable.
+REMOTE REBOOT
Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.
+ ROBUST SECURITY
All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication, two-step verification, and multiple 2nd-level password options. All connections, file transfers, and management events are logged.
+ MULTI-TO-MULTI MONITOR
View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi.
+ CHAT
Chat with the user at the remote computer while in a session or outside a session.
+ USER MANAGEMENT
Enable your entire team to use remote access. Invite users and set their roles and access permissions. Allow access to specific computers.
+ SHARE MY DESKTOP
Broadcast your Windows desktop in view-only mode via a simple web link that can be viewed in almost any web browser. No app download or plug-in required.
+ SESSION RECORDING
Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.
+ EASY DEPLOYMENT
Create your own deployment streamer that automatically binds to your account. Or download the standard streamer and log in using your Splashtop ID and password.
+ PSA SYSTEM INTEGRATION
Seamlessly integrate with PSA systems to optimize workflow. Available with Splashtop SOS.
+ FLEXIBLE SUBSCRIPTION PLANS
Choose from a variety of subscription options tailored to your needs. Available with Splashtop Remote Support.
+ UNLIMITED TECHNICIAN ACCESS
No restrictions on number of technicians. Available with Splashtop Remote Support.
+ UNLIMITED CONCURRENT SESSIONS
Cater to multiple sessions simultaneously without any limitations. Available with Splashtop Remote Support.
+ UNATTENDED SUPPORT OPTIONS
Provide assistance without necessitating active involvement from the other end. Available with Splashtop Remote Support.
Q. What languages does Splashtop support?
Splashtop supports the following languages:
Chinese (Simplified), English, French, German, Japanese, Portuguese, Spanish
Q. Does Splashtop support mobile devices?
Splashtop supports the following devices:
Android, iPad, iPhone
Q. Does Splashtop offer an API?
Yes, Splashtop has an API available for use.
Q. What level of support does Splashtop offer?
Splashtop offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
Popular comparisons with Splashtop
