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Squarespace Logo

Cloud-based solution to build websites and online stores

Table of Contents

Squarespace - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: May 2026

Squarespace overview

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Based on 3398 verified user reviews

What is Squarespace?

Squarespace is a website builder tool with key features that include website management, design management, SSL security, real-time editing, landing pages and web forms, customizable branding, and more.

Who uses Squarespace?

Reviews for Squarespace come from a wide variety of industries, including marketing and advertising (10% of reviewers), design (7%), and computer software (5%). The most frequent use case for Squarespace cited by reviewers is website builder (66% of reviewers).

What do users say about Squarespace pricing?

Reviewers indicate that Squarespace’s flexible pricing and perks like free trials and discounts add value, and they appreciate savings compared to hiring a developer. However, some users report escalating costs, limited customization, and frustration with upcharges.

What are the most popular integrations for Squarespace?

The Squarespace integrations most frequently cited by reviewers are: Mailchimp (an email marketing product rated 4.4 out of 5 for its integration with Squarespace), Acuity Scheduling (an appointment scheduling product, 4.9), and Google Analytics 360 (a web analytics product, 4.8).

Starting price

25flat rate /
per month

Alternatives

with better value for money


Pros & Cons

User Interface

Templates

Drag and Drop

Page Layout

Payment Processing

Customization and feature constraints

Squarespace’s user interface

Ease of use rating:

Squarespace review summaries overview

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(47)
3-4(1,186)
5(2,165)

What do users say about Squarespace?

Users think Squarespace makes website creation accessible, with its user-friendly interface, drag-and-drop editor, and a wide selection of professional templates. They appreciate how it streamlines building and managing sites for portfolios, online stores, and blogs, even without coding experience. They find its integrated features, such as SEO tools, analytics, and e-commerce, helpful for business growth and marketing. Some report reliable customer support and value the platform’s consistent performance.

They feel customization is somewhat limited compared to platforms like WordPress, and note that advanced design changes or integrations require technical skills. They mention pricing can be high, especially for premium features, and some experience a learning curve with certain functions.

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Who uses Squarespace?

Based on 3,398 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Design
Health, Wellness and Fitness
Non-Profit Organization Management
Others

Use cases

Website Builder
Web Design
eCommerce
Email Marketing
Blog

Squarespace's key features

GetApp's analysis of 371 verified user reviews collected between July 2021 and October 2024 identifies Squarespace's most critical features and summarizes user sentiment about those features.

Website management

Reviewers appreciate Squarespace's website management capabilities for their user-friendly dashboard, which allows easy content editing, page addition, and blog management. They find the built-in SEO tools and Google Analytics integration valuable for tracking website performance. Users highlight the platform's customizable templates and drag-and-drop builder, making it accessible for those without coding experience. They also mention the reliable hosting and security capabilities, though some note a desire for more regular updates and better integration with third-party tools. Of the 150 Squarespace users who gave detailed accounts of their use of Website Management, 99% rated this feature as important or highly important.

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“They dropped their prices while keeping the same multitude of page layout, social media features, and ability to buy/donate straight from the site.”
DD

Daveon D.

President

“I think that if someone randomly decided to use Squarespace and had no background in website making then it could be kind of difficult and overwhelming.”
KC

Kaylee C.

Executive Assistant

“We integrate it on our website and in Jot Form and other software.”
KP

Kiana P.

Finance Director

“They have a lot of market share, so you can find an affordable freelancer to customize the site.”
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Faai S.

VP of Marketing


Design management

Users report that Squarespace's design management tools offer extensive customization options, allowing them to create visually appealing websites that reflect their brand identity. They appreciate the variety of professionally designed templates and the ability to modify fonts, colors, and layouts. Reviewers find the drag-and-drop editor intuitive, though some mention limitations in fine-tuning designs without coding knowledge. They value the platform's simplicity and the ability to quickly update design elements. Of the 87 Squarespace users who gave detailed accounts of their use of Design Management, 98% rated this feature as important or highly important.


SSL security

Reviewers indicate that Squarespace's SSL security feature ensures encrypted and secure data transmission between the website and its visitors. They feel this protection builds trust with users and is essential for handling sensitive information like login credentials and payment details. Users appreciate that SSL certificates are included with their subscription and automatically applied, providing peace of mind without requiring technical expertise. They note the importance of this capability for maintaining a secure online presence. Of the 34 Squarespace users who gave detailed accounts of their use of SSL Security, 97% rated this feature as important or highly important.


Real time editing

Users report that Squarespace's real-time editing capability allows them to see changes instantly as they make them, which is helpful for visualizing the final product. They find this capability particularly useful for making quick updates and corrections to content. Reviewers appreciate the ability to switch views to see how their website looks on different devices. Some mention that while the real-time editing is generally smooth, there can be a slight lag with high-quality images. Of the 94 Squarespace users who gave detailed accounts of their use of Real Time Editing, 95% rated this feature as important or highly important.


Landing pages/web forms

Reviewers highlight the ease of creating and customizing landing pages and web forms with Squarespace. They appreciate the variety of templates available, which help in capturing leads and engaging visitors. Users find the form integration user-friendly and valuable for collecting client information and managing sign-ups. They also mention the ability to link forms to Google Sheets and other CRM systems, though some note that more advanced customization options may require third-party tools. Of the 84 Squarespace users who gave detailed accounts of their use of Landing Pages/Web Forms, 93% rated this feature as important or highly important.


Customizable branding

Users report that Squarespace offers extensive customizable branding options, allowing them to create a cohesive and professional online presence. They appreciate the ability to upload custom logos, fonts, and colors to reflect their unique brand identity. Reviewers find the platform's templates and design tools flexible enough to meet their branding needs, though some mention that higher pricing tiers are required for advanced customization. They value the ease of maintaining consistent branding across their website and other marketing materials. Of the 76 Squarespace users who gave detailed accounts of their use of Customizable Branding, 84% rated this feature as important or highly important.


All Squarespace features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Audio file management
CAN-SPAM compliance
Catalog management
Categorization/Grouping
Channel management
Chat/Messaging
Collaboration tools
Commenting/Notes
Contact management
Content management
Content publishing options
Conversion tracking
Credit card processing
CRM
Customer accounts
Customer journey mapping
Customizable fields
Customizable forms
Customizable templates
Data import/export
Data security
Data synchronization
Discount management
Discussions/Forums
Document management
Drag & drop
Drip campaigns
eCommerce management
Electronic forms
Electronic payments
Email campaign management
Email management
Email marketing
Email templates
Engagement tracking
Event triggered actions
File sharing
Forms management
For small businesses
Gift card management
Group management
Image editing
Image library
Inventory management
Inventory tracking
Keyword tracking
Kitting
Layout & design
List management
Media library
Member communication
Member database
Metadata management
Mobile access
Mobile app
Mobile Commerce
Mobile optimization
Moderation
Multi-Channel marketing
Multi-Currency
Multi-Location
Multi-Store
Newsletter management
Newsletters
No-Code
Online booking tools
Online store builder
Order management
Order tracking
Pageview Tracking
Payment options
Payment processing
Post Management
Pre-built templates
Preview functionality
Product catalog
Product configurator
Promotions management
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time updates
Referral tracking
Reporting/Analytics
Reporting & statistics
Reviews management
Sales trend analysis
Search/Filter
SEO management
Shipping labels
Shipping management
Shopping cart
Site Search Tracking
Social media integration
Subscriber management
Tagging
Tax management
Template management
Templates
Text editing
Third-Party integrations
Time on site tracking
User interaction tracking
Video management
Video support
Visitor tracking
Website analytics
Website hosting
Website publishing options
Web traffic reporting
Widgets
Workflow management
WYSIWYG editor

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25

Per month

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Squarespace pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Personal

25

Per month

Features included:

  • 30-Minute Video Storage
  • Basic Website Metrics
  • Limited Access to Squarespace Video Studio App
  • Mobile-Optimized Website
  • SEO Features
  • Squarespace Extensions
  • SSL Security
  • Templates

Business

36

Per month

Features included:

  • Accept Donations
  • Advanced Website Analytics
  • Complete Customization With CSS and Javascript
  • Full Access to Squarespace Video Studio App
  • Promotional Pop-Ups and Banners
  • Sell Unlimited Products
  • 5% Digital Content and Memberships Transaction Fee
  • Professional Email from Google Workspace
  • Squarespace AI
  • Checkout on Your Domain

Commerce Basic

40

Per month

Features included:

  • Checkout on Your Domain
  • Customer Accounts
  • Point of Sale
  • Powerful Ecommerce Analytics
  • Powerful Merchandising Tools
  • Unlimited Bandwidth
  • 0% Store Transaction Fees
  • 1% Digital Content and Memberships Transaction Fee
  • Squarespace Payments

Commerce Advanced

72

Per month

Features included:

  • Abandoned Cart Recovery
  • Advanced Shipping and Discounts
  • Checkout on Your Domain
  • Sell Subscriptions
  • Commerce APIs
  • 0% Digital Content and Memberships Transaction Fee
  • Promote Products on Facebook and Instagram

User opinions about Squarespace price and value

Value for money rating:

To see what individual users think of Squarespace's price and value, check out the review snippets below.

“You can only choose from a certain number of palettes and while you can customize your palette colors, you can then change something on an individual page within a palette.”
MT

Madeline T.

Owner

“For the small brands we support, Squarespace allows me to set up good-looking sites faster; I spend less time on boilerplate and more on messaging, SEO basics, calls to action.”
FK

Farman K.

Software Developer

Squarespace integrations (35)

Integrations rated by users

We looked at 3,398 user reviews to identify which products are mentioned as Squarespace integrations and how users feel about them.

Integration rating: 4.3 (40)

We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.

RM

Rushna M.

Donor Care Lead

Integration rating: 4.8 (33)

Scheduled clients are added automatically to MailChimp.

Verified reviewer profile picture

Stuart M.

Head Teacher

Stripe logo
Stripe

Integration rating: 4.7 (32)

Integration rating: 4.9 (31)

It helps track website traffic and user behavior. This data is useful for improving the website and making better business decisions.

For business it is an amazing tool

Verified reviewer profile picture

Hana Ř.

Leader of Inventory

1/2
Instagram logo
Instagram

Integration rating: 4.6 (31)

It lets us link fundraising directly from social content where our supporters already are.

DB

Deanne B.

Social Impact And Fundraising Manager

PayPal logo
PayPal

Integration rating: 4.4 (23)

Squarespace customer support

What do users say about Squarespace customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Squarespace customer support.

Widely noted by reviewers, Squarespace customer support is quick to respond and resolves issues efficiently via chat and email.

A fair number of users appreciate the helpfulness and friendliness of support staff, especially for technical or setup questions.

Multiple users value the accessible support resources, including live chat, tutorials, and a comprehensive knowledge base.

A limited number of users report difficulty reaching support quickly, with some experiencing slow response times and no phone support.

Support options

24/7 (live rep)
Faqs/forum
Knowledge base
Email/help desk
Chat

Training options

Documentation
In person
Webinars
Videos

To see what individual users say about Squarespace's customer support, check out the review snippets below.

“Not to mention, when I had questions - if I couldn't find the answer in their General Questions tab (which for once was actually helpful - I never get straightforward answers on other websites!), their customer service was easily accessible and helpful! And NICE!!!”

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Alexandra C.

Instructor

“Contacting customer service is not easy, and often I have to jump through some hoops before being able to send an email to customer service.”

AH

April H.

Owner

Squarespace FAQs

Q. Who are the typical users of Squarespace?

Squarespace has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money


Q. What is Squarespace used for?

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock.


Q. Does Squarespace support mobile devices?

Squarespace supports the following devices:
Android, iPad, iPhone


Q. What level of support does Squarespace offer?

Squarespace offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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