getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Issue Tracking Software with Customizable Forms (2026) - Page 2

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

85 software options

Project Insight logo

Cloud-based software for managing projects and related tasks

learn more
Empowers team members to escalate problems that arise on tasks and projects, in order to resolve them faster. Issues can be posted on tasks, project or folder.

Read more about Project Insight

Users also considered
OTRS logo

Helpdesk software for customer service management teams

learn more
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

Read more about OTRS

Users also considered
Marker logo

Visual bug reporting tool

learn more
Marker.io is a visual bug tracking tool which enables users to capture & report visual bugs, ideas & tasks in Jira, Trello, GitHub, Gitlab, Asana, & more

Read more about Marker

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako - Issue Tracking Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
Usersnap logo

Usersnap helps software companies to collect user feedback

learn more
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.

Read more about Usersnap

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Bird Eats Bug logo

Spend less time on bugs: screen recording + technical logs.

learn more
By combining screen recording with technical logs, Bird Eats Bug saves on average 2-4 hours/user/day on dealing with technical issues. The tool requires no technical setup so any company can start using it within a few minutes to achieve efficiency gains from Day 1.

Read more about Bird Eats Bug

Users also considered
Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

learn more
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more..

Read more about Vision Helpdesk

Users also considered
osTicket logo
Category Leaders

Open-source customer support ticket system

learn more
osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

Read more about osTicket

Users also considered
Kissflow logo

The ONLY Low-code platform for IT and Business.

learn more
Kissflow enables process owners and IT developers to automate and build middle-office processes and applications.

Read more about Kissflow

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu Help Desk allows you to handle a variety of issues with a beautiful and easy to use interface. Track every ticket, track email conversations, and track where the fires are. Prioritize and categorize tickets while automating repetitive tasks and analyzing your workflow.

Read more about Cayzu

Users also considered
EcholoN logo

Helpdesk software for managing customer service processes

learn more
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

Read more about EcholoN

Users also considered
Intelex EHS Software logo

Web-based EHS and quality management software

learn more
EHS Software is a web-based software for environment, health, and safety that optimizes business performance and enables regulatory compliance for companies

Read more about Intelex EHS Software

Users also considered
Xurrent logo

Service Management for the Modern Enterprise

learn more
Xurrent AI Service Desk puts intelligence in the flow of work. Embedded Sera AI and a native virtual agent summarize, classify, and route instantly, draft knowledge, and power 24/7 self service. Launch in 5 weeks with no bolt ons. Reduce MTTR and lift CSAT across the enterprise.

Read more about Xurrent

Users also considered
ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

learn more
ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

Read more about ALVAO Service Desk

Users also considered
OneDeck logo

Business management platform

learn more
Smart, intelligent and automated platform for all your business management needs

Read more about OneDeck

Users also considered
MantisHub logo

Cloud-based issue and bug tracking solution

learn more
MantisHub is a cloud-based issue tracking solution designed to help businesses track issues and bugs over the web via an easy-to-use interface. It serves a wide range of clients including end-users, managers, and developers by generating off-the-shelf reports, analyzing trending charts, and conducting in-depth analyses.

Read more about MantisHub

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

learn more
Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

Read more about Hipporello Service Desk for Trello

Users also considered
Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

learn more
Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.

Read more about Canfigure

Users also considered
FinishLine logo

Real-time Inspection, Maintenance & Punchlist for buildings.

learn more
FinishLine a simple yet powerful tool to manage inspections and punch lists.

Read more about FinishLine

Users also considered
ChangeGear logo

Comprehensive change and service management.

learn more
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

Read more about ChangeGear

Users also considered
Pazo logo

Operational Excellence Simplified

learn more
Mobile First
GPS Enabled
QR/NFC Support
Integrations Ready
AI Enhanced
Offline Support

Pazo enables teams to log, monitor, and resolve issues swiftly. With automated workflows, real-time updates, and detailed analytics, stay on top of on-ground issues, reducing downtime and improving service.

Read more about Pazo

Users also considered
flowdit logo

Streamlining Quality, Empowering Compliance

learn more
flowdit’s issue tracking solution captures, manages, and resolves issues efficiently. Automated workflows and real-time notifications ensure problems are quickly addressed, improving operational efficiency and collaboration across teams.

Read more about flowdit

Users also considered
Evotix logo

Evotix - future-proof enterprise EHS&S software.

learn more
Evotix is an enterprise EHS&S platform on a single codebase and shared data model. Admins make changes with no-code tools, the mobile app captures work in the field, and open APIs connect to enterprise systems. 800+ organizations proactively manage EHS&S risk with Evotix.

Read more about Evotix

Users also considered