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Convercent Pricing, Features, Reviews and Alternatives

Convercent product overview

What is Convercent?

Convercent is a suite of enterprise compliance and ethics management tools to help businesses with their corporate compliance through reports, analytics, and data-based predictions. With the in-built modules for insights, hotline and case management, policy management, disclosure management, and learning management, Convercent provides the tools needed for enterprises to stay on top of data driven ethics and employee conduct.

Key benefits of using Convercent

  • Build a program of compliance management tools including policies, training courses, case management, and more which can be customized depending on business needs and company culture.

  • Gain insight into causes of compliance breaches or behavioral issues by integrating compliance test results, human resources data, third party information and historical data to create a full overview of enterprise compliance and ethics.

  • Generate easy-to-understand reports and analytics with turnkey and drilldown web reports, board report refresh, historical trend analysis, and predictive data analytics.

  • View violations and outliers with regional heat maps and filtered views which aid businesses in identifying the root causes of each individual case, as well as environmental or behavioral influencers.

  • Provide employees with a channel for reporting issues with the configurable hotline tool, and gain insight into trends and sources of issues. Set preferences on privacy and anonymity to protect employees data.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Live Online
    Videos
    Webinars
    Documentation
    In Person

    Convercent pricing information

    Value for money

    5.0

    /5

    8

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Convercent features

    Functionality

    4.8

    /5

    8
    Total Features42 4 categories

    Most valued features by users

    Case Management
    Access Controls/Permissions
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Workflow Management
    Search/Filter
    Contact Management

    Convercent users reviews

    Overall rating

    4.6

    /5

    8

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.17/10
    Rating distribution

    5

    4

    3

    2

    1

    5

    3

    0

    0

    0

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Convercent Review

    Reviewed 2 years ago
    Pros

    This application is super easy to use. The layout makes it really easy to read and find the policies you are looking for.

    Cons

    There really isn't anything I disliked about this software.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fantastic experience with the Case Management module - highly recommended!

    Reviewed 4 years ago

    This software has helped us organize and retain accurate records of incidents at our organization. We used to use a Word document/emailing "system" of documenting incidents and it was difficult to manage version control and retain the organizational history of information when there was staff turnover. We started with the Case Management module and have recently started utilizing other modules offered because Convercent is such a good software. Both our safety and security unit and Human Resources Department use Convercent and highly recommend it to others.

    Pros

    I like that Convercent is accessible to our staff worldwide, whether via online or by calling a toll-free number. The software is intuitive to use when filing a report and can be translated into several languages. The reports that you can self-generate are very helpful and look great when used in presentations, etc. Convercent staff are knowledgable, responsive, and provide excellent support to...

    Cons

    There are some reports that are not easily accessible from Mac computers. Other arrangements or workarounds need to be made in order to receive/access those reports. However, the Convercent team is very accommodating and will work with you to get the reports you need as long as they have enough notice.

    Vendor response

    Thank you Lisa for your review of our Convercent Ethics Cloud Platform. We are honored to be your Ethics & Compliance partner and are proud to be a part of your ethical journey within your organization!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Not bad

    Reviewed 2 years ago

    Convercent provides an easy way to display policies to employees and allow them to be read and understood.

    Pros

    The UI is clean and tabs at the top are easy to navigate and understand what you are clicking on. It also uses single sign-on so I don't have to log in every time. I like the Action Required and Newest Policies sections.

    Cons

    The steps could be laid out a little clearer when you actually click on a policy. It would be cool if the UI was responsive and changed size to fit different sized monitors. If they had a "dark" setting too that would be easier on the eyes.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    My rights as an employee at my finger tips!

    Reviewed 2 years ago

    As an employee, convercent provides a platform to stay educated - it bridges the gap between the ethical boundaries I work within and how that ultimately has an impact on my performance as an employee. Understanding this is distinction is why I value Convercent software.

    Pros

    The Policy manager is what I like most about Convercent. I use the Policy Manager for viewing information on published policies. While all may not apply directly to me, it is very informative at a company-wide level and is a good resource to reference when I want to stay in-the-know about what is going on in terms of ethics and compliance for my own experience in the workforce.

    Cons

    While I really like the user-interface, and note that the disclosure section does describe what a disclosure is, I wish that other dashboard topics such as "Education" and "Values" provided the same type of description as to what they are and how they apply to me as an employee.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We are using Convercent Ethics Case Management

    Reviewed 4 years ago

    more organized recording and indexing of Ethics Cases

    Pros

    Ease of use, the guiding steps and helpful reminders leading to a more complete case report. To datr, we are quite satisfied with Case Management.

    Cons

    Would like the ability to assign Case Numbers in accordance with our system for easier indexing and reference.

    Vendor response

    Thank you Carl for your review on Convercent. We are thrilled Vishay Intertechnology is finding value with our Case Management application and will reach out to help you find a solution for tracking your case numbers.

    Convercent FAQs and common questions

    Convercent has the following pricing plans:
    Pricing model: Subscription


    Convercent has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Convercent supports the following languages:
    English


    Yes, Convercent has an API available for use.


    Convercent integrates with the following applications:
    SAP Concur


    Convercent offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support

    Common Convercent comparisons

    Convercent logoPolicyTech logo
    ConvercentvsPolicyTech

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