Convercent Pricing, Features, Reviews & Comparison of Alternatives

Convercent

Compliance & ethics management platform

4.6/5 (5 reviews)

Convercent overview

Convercent is a suite of enterprise compliance and ethics management tools to help businesses with their corporate compliance through reports, analytics, and data-based predictions. With the in-built modules for insights, hotline and case management, policy management, disclosure management, and learning management, Convercent provides the tools needed for enterprises to stay on top of data driven ethics and employee conduct.

Convercent's insights module provides users with analytics and reports on compliance using company-wide data, and provides predictions to anticipate issues before they occur in order to mitigate risk. Issues such as fraud, harassment, abuse of company resources, and more can be analyzed, and the root cause explored through identifying behavioral factors and influencers. In order to provide a support network for employees whilst helping businesses to gather rich data, Concercent provides businesses with a global compliance hotline. Users can relate behavior types and understand environmental factors that contribute to misconduct, manage incident cases, and collect critical metrics.

Convercent’s policy manager facilitates the delivery of policies within segmented campaigns to relevant employees, as well as the monitoring and analysis of acknowledgements and the influence of each policy. Disclosures can also be sent to employees using the disclosure manager tool which allows users to create custom questionnaires, review disclosures, and collaborate on disclosure clearances. Compliance training can be deployed and monitored within the learning manager module where users can choose from in-built training courses, assign them to employees, and view reports on completion rates and results.
www.convercent.com

Pricing

Starting from
$10000/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Europe

Supported languages

English
Convercent screenshot: Case summary reports provide insight into common issue types and location hotspotsConvercent Ethics Cloud PlatformConvercent screenshot: Reports & dashboards give users information on cases and are filterable by year, quarter, month, and moreConvercent screenshot: Heatmaps provide a visual on where compliance or ethical issues occur most frequentlyConvercent screenshot: Detailed analysis of individual cases can provide insight into which behavioral or environmental factors that contribute to misconductWhy Convercent?

Convercent reviews

Excellent
3

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.8
  4.6
  5.0
Lisa O.

Fantastic experience with the Case Management module - highly recommended!

Used weekly for 2+ years
Reviewed 2018-05-03
Review Source: Capterra

This software has helped us organize and retain accurate records of incidents at our organization. We used to use a Word document/emailing "system" of documenting incidents and it was difficult to manage version control and retain the organizational history of information when there was staff turnover. We started with the Case Management module and have recently started utilizing other modules offered because Convercent is such a good software. Both our safety and security unit and Human Resources Department use Convercent and highly recommend it to others.I like that Convercent is accessible to our staff worldwide, whether via online or by calling a toll-free number. The software is intuitive to use when filing a report and can be translated into several languages. The reports that you can self-generate are very helpful and look great when used in presentations, etc. Convercent staff are knowledgable, responsive, and provide excellent support to clients. I also like that you can customize issue types specific to your organization and that Convercent takes the time to really listen to its clients about needs, "wish list" items, and suggestions for improvement. I have personally given feedback about the Case Management module that was taken into consideration by the Convercent team and then several months later, they modified the platform to reflect some of those requests, which was outstanding! Would absolutely recommend this software to others who are looking for an excellent case management/incident reporting system.

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Carl Fritz

We are using Convercent Ethics Case Management

Used weekly for 6-12 months
Reviewed 2018-04-18
Review Source: Capterra

more organized recording and indexing of Ethics CasesEase of use, the guiding steps and helpful reminders leading to a more complete case report. To datr, we are quite satisfied with Case Management.

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Peter Loftspring

Easy to use, well thought-out and intuitive.

Used monthly for 1-2 years
Reviewed 2018-04-21
Review Source: Capterra

The software has allowed us to better track and coordinate issues that are reported through our Alert Line. In addition, the web-access feature is a great resource for people that want to report issues anonymously.Since an application like this is not used frequently, it has to be intuitive so that it is easy to use every time. In addition, flexibility allows the application to fit most needs.

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Katharine Hyatt

Great interface and easy to use

Used weekly for 6-12 months
Reviewed 2018-04-23
Review Source: Capterra

The set-up and launch of the system was flawless. Our customer service rep was helpful and available when we needed him.

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Jacki Cheslow

User friendly, open to change, partnership

Used daily for less than 6 months
Reviewed 2017-10-05
Review Source: Capterra

Flexibility, innovation, customer focused,

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Convercent pricing

Starting from
$10000/month
Pricing options
Subscription
View Pricing Plans

Contact Convercent for pricing information.

Convercent features

API
Activity Dashboard
Automatic Notifications
Case Management

Automatic Reminders (28 other apps)
Billable Hours Tracking (21 other apps)
Billing & Invoicing (26 other apps)
Calendar Management (24 other apps)
Custom Fields (21 other apps)
Custom Forms (18 other apps)
Customizable Reporting (17 other apps)
Document Assembly (18 other apps)
Document Storage (29 other apps)
Document Templates (22 other apps)
Invoice Management (22 other apps)
SSL Security (24 other apps)
Search Functionality (27 other apps)
Task Tracking (20 other apps)
Time & Expense Tracking (22 other apps)
Time Tracking by Client (22 other apps)

Additional information for Convercent

Key features of Convercent

  • Data management
  • Compliance management
  • Knowledge capture
  • Automated review & approval
  • Read & acknowledge
  • Policy training
  • Policy management
  • Heatmap
  • Data manipulation
  • Activity dashboard
  • Summary reports
  • Visual analytics
  • Geographic maps
  • Employee database
  • Employee management
  • Performance control
  • Performance reports
  • Multi-language
  • Self service portal
  • Employee self service
  • Behavior tracking
  • Case management
  • Auditing
  • Member forums
  • Access control
  • Campaign planning
  • Campaign management
  • Campaign segmentation
  • API
  • Single sign on
  • Real time reporting
  • Customizable questions
  • Forms management
  • File management
  • Automatic notifications
  • Alerts / escalation
  • Collaboration tools
  • Training management
  • eLearning management
  • Self-learning
  • Feedback management
View All Features

Benefits

Build a program of compliance management tools including policies, training courses, case management, and more which can be customized depending on business needs and company culture.

Gain insight into causes of compliance breaches or behavioral issues by integrating compliance test results, human resources data, third party information and historical data to create a full overview of enterprise compliance and ethics.

Generate easy-to-understand reports and analytics with turnkey and drilldown web reports, board report refresh, historical trend analysis, and predictive data analytics.

View violations and outliers with regional heat maps and filtered views which aid businesses in identifying the root causes of each individual case, as well as environmental or behavioral influencers.

Provide employees with a channel for reporting issues with the configurable hotline tool, and gain insight into trends and sources of issues. Set preferences on privacy and anonymity to protect employees data.