1) Good email options
2) Customization of the contest pages is pretty simple
3) The mechanism and rule settings is nice.
1) Antavo dashboard doesn't load on mobile devices, so forget about campaign management on hand-held devices.
2) Lots of bugs: Upoad file doesnt work when users try uploading pictures from their Android devices. Not sure about Windows and Blackberry. But this sucks when you are paying $249 / Month.
3) Pricing page says "phone support" available. But no phone number is available anywhere on the site or emails.
4) According to some reviews I've read online, the phone support is available after the free trial, once you pay $249. What a JOKE!!
Response from Antavo
Thank you for your feedbacks and we are sorry for the inconveniences that you may have experienced by using our service. We would like to reflect on your points, as we couldn't get in touch immediately due to the weekend in general and the time zone differences:
1) Mobile compatibility of the Antavo platform: So far we have prioritized the mobile compatible performance of our apps, so campaign subscribers have a seamless experience on various devices. Of course, we know that its also important for our clients to monitor their campaigns’ performance whenever and wherever they wish. It’s in our development pipeline as a priority.
2) An uploading issue on Android devices: This is unfortunately out of our control, a noted Facebook bug that we have already flagged to them several times. The key point is that Facebook’s own "browser", which automatically opens links doesn't allow file uploads. For iOS we have a temporary workaround, but not for Android which is more difficult to manage.
3) Phone Support: Our support has been rated outstanding so far. As our product is globally available, we prefer email communication due to the time zone differences. However, we do pick up the phone when is needed. That is the reason why you should leave your phone number in your profile settings.
4) Free trial: during this 7-day validation period you can even request a free demo from us. We usually schedule these calls to the weekdays.
Please note that we take support very seriously and you can reach out to us @ firstname.lastname@example.org anytime. This also leaves with you the option to schedule a call if you wish to.
Look forward to talking to you.