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Brandfolder
5
323
4
116
3
6
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based digital asset management and sharing platform
Table of Contents
Brandfolder - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Brandfolder overview
What is Brandfolder?
Brandfolder is a cloud-based platform that provides digital asset and identity management (DAM) for brand conscious businesses right up to Enterprise-level. Key features include privacy controls, user permissions, custom branding, expert onboarding with asset auditing, multi-format video transcoding, and more. The platform allows promotional materials to be stored and manipulated within one coherent space. Marketing collateral such as logos, images, fonts, brochures, business cards, jingles, videos and even corporate color swatches are stored side by side in easily browsed display layers and auto-tagged for rapid intelligent search.
Updating every instance of an altered asset, Brandfolder also assists user workflows and file requirements with automatic conversions or resizing. Additionally, the platform supports internal and external distribution with a range of sharing methods including the copying or emailing of URL download links. Tracking where these links go and how they are then employed, Brandfolder (Enterprise) then bundles insights and analytics capabilities to visualize asset and user performance data. Integration with existing creative apps and marketing tools is expandable thanks to Brandfolder's RESTful API and includes connectivity to Adobe InDesign server for live, inline template editing, while additional product features include dedicated expert-led customer support.
Starting price
Alternatives
with better value for money
Pros & Cons



Digital Asset Management
Resource Storage
Asset Management
Customer Support
Bugs and Issues
Brandfolder’s user interface
Brandfolder pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.5
Customer support
4.7
Reviews sentiment
What do users say about Brandfolder?
It’s so much easier to find assets now, especially since we’ve got a massive library.
Select to learn more
Who uses Brandfolder?
Based on 447 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Brandfolder's key features
Most critical features, based on insights from Brandfolder users:
All Brandfolder features
Features rating:
Brandfolder alternatives
Brandfolder integrations (39)
Integrations rated by users
We looked at 447 user reviews to identify which products are mentioned as Brandfolder integrations and how users feel about them.
Integration rating: 4.5 (3)
“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”
Bruce M.
General Manager
Integration rating: 5.0 (2)
“We use this to tag people and notify them of tasks.”
Amadna F.
Head of Quality
Integration rating: 5.0 (2)
“Photoshop comes in when I want to edit some picture and images, I am able to edit in Photoshop without having to render the different intermediary files”
Ontiretse M.
Graphics designer
Integration rating: 5.0 (2)
“The files upload well which makes my job easier.”
Raegan P.
Graphic Designer
Integration rating: 3.0 (2)
Integration rating: 4.0 (1)
Brandfolder customer support
What do users say about Brandfolder customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Brandfolder customer support.
Widely noted by reviewers, Brandfolder's customer support is quick to respond and consistently resolves issues efficiently.
A significant portion of users highlight the onboarding and implementation support as attentive, thorough, and helpful.
Frequently reported by users, support is available through multiple channels like email, chat, and phone, making it easy to get help.
The majority of users appreciate the knowledgeable, friendly, and proactive approach of the Brandfolder support and account teams.
Support options
Training options
To see what individual users say about Brandfolder's customer support, check out the review snippets below.
“Must have tools for any large teams (>5) to keep their workflows productive”

Rochak A.
Director
“Only then did they reply, conveniently locking me into another year of service and adding more charges to an already stressful situation. Despite approving my payments which I suggested to them myself, the most recently sent my account to a third-party collections agency, claiming I had ignored all prior payment communication, which is completely false.”
Jenna K.
Owner
“Getting support on a specific issue also took longer than ideal a few months back.”
Cole C.
Marketing Coordinator


















