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Recommended
Verified reviewer
Entertainment, self-employed
Used weekly for 6-12 months
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I love this software! There are so many CRMs out there from which to choose. The creator was a content creator himself and made a software he wanted to use that he knew would drive leads and sales while still being user friendly.
This product is comparable to any other CRM out there. It may not be quite as powerful as InfusionSoft or feature-rich, but many of those things don't seem necessary for the small business owner. I suppose that's a negative, but I like the simpler platform.
Jill R.
Arts and Crafts, 1-10 employees
Used weekly for 1-2 years
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ConvertKit makes it easy to segment our audience based on their interests and behaviors so that we can send them emails about what they're interested in.
It takes some getting used to in order to set up some of the automations and more advanced features, but that's just the nature of using a new software.
Aisha L.
Libraries, self-employed
Used weekly for 1-2 years
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I have used several email management systems, but convert kit is the best hands down. It is packed with all the features you need without over complicating things such as sequences.
The drawbacks about Convert Kit is that there are no easy ready-made templates for newsletters and it is missing some form features such as drop-down menus.
Verified reviewer
Consumer Services, self-employed
Used weekly for 1-2 years
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Convert Kit allows you to put your markeitng on autopilot by the ability to create email sequences for different type of groups and courses if you're an entrepreneur. You can save drafts and even schedule when you would like post to be sent out.
It can get pricey, but it's worth the money if you are looking to scale.
Yolanda H.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
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IT is a really easy platform to learn. It provides the best value for money if you are looking to list build.
CUstomer services has really been in the trenches lately.
Verified reviewer
Religious Institutions, self-employed
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So far so great! I prepared and sent my first newsletter. I attended training and learned all about landing pages and forms, and look forward to following their recommendations!
I love the training and support, and how they work to assure email deliver ability. Even if it means restrictions on what I can do. I was even on chat at weird hours asking questions and they were there!
I would love it if it had more email design and layout templates and options like mail chimp or strips.email
Tashauna B.
Internet, self-employed
Used weekly for 1-2 years
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It's a good tool, a great community.
Easy to manage, they offer great features even for the free versions. It has great community support as well.
Slight glitch in the system the other day, kept getting overwhelming emails from people I didn't subscribe to.
Peter H.
Graphic Design, self-employed
Used monthly for 2+ years
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I switched over to ConvertKit from Mailchimp because the lists format on Mailchimp and most other email marketing software companies was just a sloppy, frustrating way to organize subscribers. ConvertKit lets you apply tags to subscribers, so you only ever have a subscriber email once in your account, but they can have unlimited tags so you can target your emails accordingly.
It doesn't have as many design options YET as Mailchimp. But I expect this to improve with time.
Verified reviewer
Financial Services, 1-10 employees
Used weekly for 1-2 years
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Came at the perfect time as our biz was growing.
Tagging based CRM - love the ability to segment as narrowly or as widely as I want. Love the automations I can have turned on in the background too.
I'm not tech-y so I run into issues regularly as I can't "see" funnels and end up mixing things up.
Noah S.
Farming, self-employed
Used weekly for 6-12 months
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I love how they don't organize by lists, but by tags. That way a subscriber is only counted once. This keeps the subscriber count down and is important since Convertkit, like most email list managers, charge by the subscriber count. They also have great stats, opt-in forms, and broadcast and tracking options.
Not really sure. But if you like visually complex emails, convertkit focuses more on personal, simple text emails.
Videgla K.
Marketing and Advertising, 1-10 employees
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ConvertKit allows me to have a separate list for those who open my emails, those who click my links, and those who never open my emails.
The platform is easy to navigate which makes it beginner friendly. The user has the ability to send emails to people knowing they are the exact ones to receive it through the use of tags and segments.
Some people will find it confusing not to be able to create multiple email lists inside the same account.
Ifeoma O.
Professional Training & Coaching, 1-10 employees
Used weekly for 6-12 months
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Overall, ConvertKit has tremendously boosted my business in terms of productivity and profitability.
ConvertKit is very user-friendly. It's easy to set up and easy to get a hang of. It also has some pretty amazing features that makes it the perfect fit for my business. Plus I love its modern templates.
I feel like the landing pages although they are beautiful and modern are a bit limited in terms of functionality.
Gabrielle B.
Used other for 1-2 years
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I love ConvertKit and have used it in my business for over 1 1/2 years. It allows me to connect with my audience with ease and automation.
I do think the price is slightly expensive considering my list is not that big. I think they should lower the price for people with lists below a certain number.
Jennifer S.
Health, Wellness and Fitness, self-employed
Used monthly for 1-2 years
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I feel more organized about my contacts - I used to use a spreadsheet and it got to be a bit overwhelming. Now I just have first name, email address, and where the contact came from (online form, website, health fair, etc.). I can organize broadcasts by whether folks are local (for in-person classes) and if they are far away (for blogs, online classes, online products, etc.).
The broadcast, add subscribers, and tag functions are really simple - I use them easily! I love that they have free trainings and offer great customer support.
So far I haven't figured out the funnel idea...I'm not sure it's the software's fault though. I mostly just do broadcasts and that's enough for me for now.
Christie C.
Entertainment, 1-10 employees
Used weekly for 6-12 months
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Good. I love the ease of use and features that it offers.
I love the ease of use. ConvertKit makes it a snap to design and send email marketing materials. This plus robust analytics make it my go to email marketing service.
I would like a few more options for customization and tweaking the aesthetics of the email. Of course this is certainly not a dealbreaker for me.
Brynna H.
Health, Wellness and Fitness, self-employed
Used weekly for 6-12 months
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Solved every email problem or question I ever had with mail chimp for a fair price!
I switched to convertkit from mailchimp 8 months ago. Best decision and money I’ve ever spent. Easily supports multiple email opt-ins. Send to specific groups or whole broadcasts.
The landing pages are difficult to customize well. They are free, so that’s nice. But hard to make beautiful.
Karan K.
Information Technology and Services, 11-50 employees
Used other for less than 6 months
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Good clean interface. Has bit of everything.
We bought this software after reading the capterra reviews here, however we find it very limited in customisation so it's mainly take it or leave type of features. We could not block freemailers from subscribing, or use custom css for the same purpose. In general, it is not a tool to use if you care about following brand identity of your own The set-up process is tedious with Wordpress websites. We were not happy so we cancelled, so instead of letting the current paid period last the software deactivated the account immediately and blocked us out of the software. We could not export our subscribers nor our content.
Manideep V.
Media Production, 1-10 employees
Used weekly for 6-12 months
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Convertkit is a good tool for e-mail marketing and automating emails for businesses, creators. It's a decent product with decent pricing.
Even though it's a good product it has its flaws. Compared to the competition it feels like it lacks certain features but hope they add them in the future.
John T.
Professional Training & Coaching, 1-10 employees
Used weekly for 6-12 months
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Convertkit provided many of the featured of more expensive services like Infusionsoft, but at a Mailchimp price.
Not a lot of bells/whistles or fancy templates. But for a blogger or coach or other service provider that doesn't need the graphics, Convertkit's simpler layouts are actually more functional and likely to make it past spam filters.
ivy l.
Insurance, 11-50 employees
Used daily for less than 6 months
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have been looking for a mail marketing solution that is more affordable and most importantly easy and simple to use (because im not very IT savvy) Convertkit is the one
if they can include more step by step guidelines on how to integrate with other platforms that would be better
Cherie N.
Music, self-employed
Used weekly for less than 6 months
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I have new people signing up on my website so I am very pleased with Convert Kit. It has been easy to implement and I am growing my email list.
I am using ConvertKit for landing pages and building my email list. I have found it very easy with nice templates to create some very awesome landing pages. I also have an email sign up link for my website to take people to my freebie/signup. This is a new feature for my website and I have been very satisfied with the results.
I haven't explored all the tutorials for the software, but that is what I probably need some help with so I know the full potential of ConvertKit.
Verified reviewer
Used weekly for 6-12 months
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There are so many options on here at a fairly nice price
So many great features are offered , making it so easy to work on multiple email campaigns and even make them look fabulous.
It is pretty pricey which can be a big turn off. Other than that, I have no other cons for this service.
Verified reviewer
Marketing and Advertising, self-employed
Used weekly for less than 6 months
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It took a long time for me to make the switch from MailChimp to ConvertKit because I didn't want to learn a new platform, but I think that ConvertKit will be much better for connecting with my audience as a blogger and social media manager.
I actually love how simple the ConvertKit emails are. I always thought that perfectly designed, image-based emails were the way to go, but I've learned that simple emails work better for marketing and growing your email list.
I wish there was a cheaper plan for brand new users with less than 100 email subscribers, but all of the users I know say that the price is worth it once you start growing business.
Nadjim S.
Computer Software, 11-50 employees
Used weekly for less than 6 months
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No issue at all so to speak. And the overall software is the best for any creator or designer for productive work and better outcomes.
ConvertKit is one of my favorites. It allows me to create and design my pins all the time. It has enormous features to use for any kind design you may want to have it done. Pro features are more preferable to me.
This is now the sad reality to hear about ConvertKit. Yes ! But don't get worried because the only issue with this software is about upgrading to a new plan in order to access the Pro features which is not really costly.
Verified reviewer
Computer Networking, 51-200 employees
Used daily for less than 6 months
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Got the best marketing automation feature along with the UI. Further the ROI TRACKING feature is good.
It is quite expensive for a newbie who is trying to expand the market.