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moinAI Logo

An AI chatbot solution for answering customer inquiries

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moinAI - 2026 Pricing, Features, Reviews & Alternatives

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moinAI overview

What is moinAI?

moinAI provides clients with an AI chatbot based on an NLP system, which enables customer inquiries to be automated. The chatbot learns independently. This system can be integrated into existing APIs, CRMs, and live chats, thus enabling the conversion rate of existing websites to be increased. In addition, customers get a chat analysis, which they can respond to with appropriate measures.

The potential for increasing the visitor conversion rate is based on several features. Firstly, the chatbot is available around the clock, which makes it possible to answer customer inquiries immediately. Secondly, users get a simple operating procedure and logical forwarding. Complex requests are assigned to human employees.

The chatbot assists employees and provides users with additional analysis options based on interactions. In addition, new user-relevant issues can be addressed and worked through with the chatbot. Several sectors, with a focus on sales and marketing as well as lead generation, can use moin.ai for customer service operations including universities, and companies.

Key benefits of using moinAI

We want you to be successful and support you as good as we can. Our customer success team makes sure you have the right set up and constantly optimises your chatbot. The efficiency and intelligence of your chatbot will increase over time.

Starting price

850flat rate /
per month

Alternatives

with better value for money

moinAI’s user interface

Ease of use rating:

moinAI reviews

Overall rating

5.0

/5

6

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

6

0

0

0

0

moinAI's key features

Most critical features, based on insights from moinAI users:

Chatbot
AI/Machine learning
Code-free development
Multi-Channel communication
Intent recognition
Multi-Language

All moinAI features

Features rating:

Reporting/Analytics
Live chat
ROI tracking
Real-time conversations
Product recommendations
Pre-Configured bot
Natural language processing
Marketing automation
Lead qualification
Lead management
Lead generation
Landing pages/web forms
Human Handover
Customizable fields
Customizable ctas
Customizable branding
Customer support
Customer experience management
CRM
Contextual guidance
Chat/Messaging
API
Activity dashboard
A/B testing

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moinAI logo

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Per month

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Empty state illustration for "No pricing info"

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Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

moinAI pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

850

Per month

Features included:

  • 1 AI Chatbot
  • 25 Intents
  • 1 Channel
  • 2 Service- and Lead-Forms
  • 1 Livechat-Agent
  • 1 Kompanion License
  • 1 Admin Account
  • Unlimited Conversations
  • Unlimited User Accounts
  • Strategic Success Management

Professional

2,450

Per month

Features included:

  • 1 AI Chatbot
  • 100 Intents
  • 2 Languages
  • 20 Livechat-Agents
  • 2 Channels
  • 3 Kompanion Licenses
  • 2 Admin Accounts
  • Unlimited User Accounts
  • Unlimited Conversations

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 3 AI Chatbots
  • Unlimited Intents
  • 30 Service- and Lead-Forms
  • Unlimited Channels
  • 35 Livechat-Agents
  • 3 Admin Accounts
  • Unlimited User Accounts
  • Unlimited Conversations
  • Strategic Success Management

User opinions about moinAI price and value

Value for money rating:

moinAI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Webinars
In Person
Documentation
Live Online

moinAI FAQs

Q. What type of pricing plans does moinAI offer?

moinAI has the following pricing plans:
Starting from: €850.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of moinAI?

moinAI has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does moinAI support?

moinAI supports the following languages:
English, German


Q. Does moinAI offer an API?

Yes, moinAI has an API available for use.


Q. What other apps does moinAI integrate with?

moinAI integrates with the following applications:
HubSpot Marketing Hub, Telegram, WhatsApp, Lime Connect, LiveChat, eGain Suite, Meta for Business, Salesforce Platform, HubSpot Sales Hub, HubSpot CRM, HubSpot Service Hub, Zendesk Suite


Q. What level of support does moinAI offer?

moinAI offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support

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