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rater8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated healthcare reputation management solution
Table of Contents
rater8 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
rater8 overview
Based on 181 verified user reviews
What is rater8?
rater8 is a reputation management solution with key features that include review generation, reporting and analytics, review monitoring, and more.
Who uses rater8?
By industry, rater8 reviewers are most commonly professionals in medical practice (44%). The most frequent use case for rater8 cited by reviewers is reputation management (88% of reviewers).
Starting price
per month
Alternatives
with better value for money
rater8’s user interface
rater8 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.9
Ease of use
4.9
Customer support
5.0
Reviews sentiment
What do users say about rater8?
rater8 is a reputation management solution with key features that include review generation, reporting and analytics, review monitoring, and more.
Select to learn more
Who uses rater8?
Based on 181 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
rater8's key features
GetApp's analysis of 50 verified user reviews collected between July 2021 and December 2024 identifies rater8's most critical features and summarizes user sentiment about those features.
Reviewers appreciate rater8's review generation capabilities. They say it has significantly increased their number of reviews and improved their star ratings. Users report that it helps in capturing feedback from patients who might not have left a review otherwise. They find it integrates easily with their EHR systems to trigger reviews at the right time. They indicate that the reviews provide a more accurate representation of their practice, enhancing their online presence and SEO. Of the 19 rater8 users who gave detailed accounts of their use of Review Generation, 100% rated this feature as important or highly important.
Kristine P.
Director of Operations
Jada S.
Sales Manager
Reviewers highlight rater8's robust reporting and analytics capabilities. They find the reports customizable and easy to understand, allowing them to track performance across providers and locations. Users report that the dashboards and continuous improvements make it easy to monitor patient feedback. They appreciate the ability to slice and dice data, and they mention the regular updates and new capabilities that enhance their understanding of patient satisfaction and business impact. Of the 15 rater8 users who gave detailed accounts of their use of Reporting/Analytics, 100% rated this feature as important or highly important.
See related user reviews
Rachel O.
Practice Administrator
Anne J.
Practice Administrator
Reviewers value rater8's review monitoring capabilities. They say the dashboard is user-friendly and allows them to monitor reviews from multiple platforms like Google. Users report that it helps them respond to reviews promptly and make necessary adjustments based on patient feedback. They appreciate the alerts and weekly digests that keep them informed without needing to constantly check the platform. They find it consolidates reviews efficiently, saving time and ensuring no feedback is missed. Of the 16 rater8 users who gave detailed accounts of their use of Review Monitoring, 100% rated this feature as important or highly important.
See related user reviews
Alec S.
Marketing Specialist
Denise H.
Marketing Manager
All rater8 features
Features rating:
rater8 alternatives
rater8
Starting from
89
/user
Per month
Trustpilot
Starting from
No pricing info
TrueReview
Starting from
No pricing info
Birdeye
Starting from
No pricing info
rater8 pricing
Pricing plans
Pricing details:
Monitoring
No pricing info
Features included:
- Patient Feedback Inbox (Dashboard)
- Automated Ratings Digest
- AI-Powered Insights
raVE Pro+
No pricing info
Features included:
- Listings Management
- Employee Satisfaction Surveys
User opinions about rater8 price and value
Value for money rating:
To see what individual users think of rater8's price and value, check out the review snippets below.
Katelyn G.
General Manager
Lydia W.
Administrative Assistant
rater8 integrations (29)
Integrations rated by users
We looked at 181 user reviews to identify which products are mentioned as rater8 integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
rater8 customer support
What do users say about rater8 customer support?
Customer support rating:
We analyzed 36 verified user reviews to identify positive and negative aspects of rater8 customer support.
Widespread user sentiment highlights rater8's customer support as prompt, knowledgeable, and highly responsive.
Multiple users appreciate receiving immediate, thorough answers and proactive assistance from the support team.
A portion of users value the professionalism, friendliness, and ease of working with rater8's support staff.
Support options
Training options
To see what individual users say about rater8's customer support, check out the review snippets below.
“I appreciate the helpful and thorough customer service. Whenever I have a question or need assistance, I know they will get back to me in a timely manner with a thorough response.”
Sarah V.
Marketing Coordinator
“Their customer support team is top notch, super knowledge and very responsive - they seem to anticipate our needs.”
Joshua N.
Director of Operations
“The support team is amazing! Whenever I send a request it is immediately responded to.”
Kerry S.
Marketing Director
rater8 FAQs
rater8 has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is rater8 used for?
rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement. Through integrations with 100+ EHR and practice management systems, rater8 automatically sends review requests via text or email to patients immediately after checkout. Rather than letting patients choose where to leave a review, rater8's algorithm intelligently directs them to the review sites and listings that need the most attention across Google, Healthgrades, Vitals, and more. Healthcare organizations can quickly build a balanced online reputation, soar to the top of search results, and ultimately book more appointments — all without lifting a finger. rater8's user-friendly platform allows administrators to monitor and respond to patient reviews from a centralized dashboard. Advanced reporting offers beautiful visualizations for analyzing survey volume, net promoter scores, and star ratings. Benchmark and compare performance to peers to drive improvements in patient experience.
Q. What languages does rater8 support?
rater8 supports the following languages:
English
Q. Does rater8 offer an API?
No, rater8 does not have an API available.
Q. What level of support does rater8 offer?
rater8 offers the following support options:
Phone Support, Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
