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Sugar Market
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transform your big ideas into real results.
Table of Contents
Sugar Market - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Sugar Market overview
What is Sugar Market?
Sugar Market (formerly Salesfusion) is a full featured marketing automation platform that seamlessly transitions data and lead intel between marketing and sales. Marketing measures digital conversations through the Sugar Market platform which syncs sales qualified leads into CRM systems to prompt sales teams to call on warm leads and deliver the right message at a crucial time in the customers buying journey.
Sugar Market is the only marketing automation provider that is uniquely built on top of a traditional CRM relational database. This allows for an exact match between the systems at the lead, contact, account, opportunity and campaign levels which, in turn, allows for better two-way sync with the CRM, list segmentation and campaign execution.
Key benefits of using Sugar Market
You have acquired an email blasting tool, you have PPC ads running, you use Google Analytics, you use a landing page generator and perhaps a web activity tracking solution. None of these technologies are integrated into a single marketing database, let alone, integrated into the CRM/Sales process. It's no wonder many marketers are frustrated that they lack the ability to track ROI, track lead conversion, execute nurture campaigns....etc.
The Solution...
Sugar Market has taken the myriad of disparate technologies and put them into a non-technical, integrated platform. Our customers enjoy a rich set of functionality, deep integration to CRM and the ability to track which campaigns are producing the best leads and increase in the pipeline.
The Benefits to You....
When you choose Sugar Market as your marketing platform, you can be sure you are getting all of the available technology in the market that B2B pros need in a single application.
Starting price
per month
Alternatives
with better value for money
Sugar Market’s user interface
Sugar Market pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.9
Ease of use
4.0
Customer support
4.4
Reviews sentiment
What do users say about Sugar Market?
Users say Sugar Market offers robust features for email marketing, CRM integration, and web analytics, with many finding the platform intuitive and easy to use. They appreciate the responsive customer support team, noting quick assistance and helpful guidance for troubleshooting and onboarding. Some mention the platform’s value for the price and its flexibility for different company sizes.
Reviewers indicate that learning all the features can be time-consuming, and they experience occasional bugs or slowdowns. They report that certain advanced functions and reporting tools are less intuitive, and some find the tiered support process cumbersome at times.
Select to learn more
Who uses Sugar Market?
Based on 63 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Sugar Market's key features
Most critical features, based on insights from Sugar Market users:
All Sugar Market features
Features rating:
Sugar Market alternatives
Sugar Market
Starting from
1000
Per month
Marketo Engage
Starting from
No pricing info
HubSpot Marketing Hub
Starting from
20
Per month
Wrike
Starting from
10
Per month
Sugar Market pricing
Value for money rating:
Starting from
1000
Per month
Usage Based
User opinions about Sugar Market price and value
Value for money rating:
To see what individual users think of Sugar Market's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Rachel Z.
VP Marketing
Sugar Market integrations (9)
Sugar Market customer support
What do users say about Sugar Market customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of Sugar Market customer support.
Widely noted by reviewers, the support team is quick to respond and works diligently to resolve issues to satisfaction.
Multiple users highlight the team's patience, professionalism, and genuine desire to help with any problem encountered.
A fair number of users appreciate the helpful onboarding, training, and ongoing support that makes using the platform easier.
Support options
Training options
To see what individual users say about Sugar Market's customer support, check out the review snippets below.
“The most recent updates to the email builder are fantastic for someone like me, that knows what needs to be included and has definite opinions on how it should look, but doesn't know HTML. And the support team is outstanding - quick response and take the time to fully understand the situation around any issue and work until it's addressed to my satisfaction.”
Beth K.
Marketing Automation Specialist
“The ease of use for this software and the high level of customer support and responsiveness make this a must-have product for any business!”
Correy F.
Marketing Coordinator
“Really great customer support. If ever you have a question they really help you and try to solve the issue with you.”
Pietro C.
Programmer
Sugar Market FAQs
Sugar Market has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Sugar Market?
Sugar Market has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Sugar Market support?
Sugar Market supports the following languages:
Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian
Q. Does Sugar Market offer an API?
Yes, Sugar Market has an API available for use.
Q. What other apps does Sugar Market integrate with?
Sugar Market integrates with the following applications:
Sage CRM, Bullhorn ATS & CRM, ProNavigator, Salesforce Sales Cloud, SugarCRM, Infor CRM
Q. What level of support does Sugar Market offer?
Sugar Market offers the following support options:
24/7 (Live rep), Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk