SALESmanago Reviews

Pros
The SalesMANAGO system is one of the best tools for automating email marketing and marketing. It is developing very dynamically. User-friendly system interface. Easy to use, very intuitive. An extensive set of tools. The possibility of integration with many popular programs. The system is equipped with reporting tools that provide comprehensive data for work after the project ends. Great contact with a dedicated guardian who helps to implement new solutions. If errors occur (rarely), the IT department quickly analyzes them and explains them.

Cons
From time to time, changes are made in some functions. This requires learning again. .

Rating breakdown

Likelihood to recommend: 10/10

Pros
I have been using Sales Manago for 12m now and I am amazed by the overall performance of the product. We use Sales Manago at different stages of building customer value: first, the platform helps managing users that we attracted to our website so that we can properly track their future online behaviour. We also use SM package for preparing and distribution of our mailings. Sales Manago provides also specific solutions for mobile marketing or web push notifications as well as it enables us to build quite complex scenarios to stay in touch with customers who express interest in our product but did not buy them yet. A variety of Sales Manago functionalities is combined with helpful and professional staff that we contact quite frequently. We have regular calls with support team and together we go step by step through the current goals we want to achieve using marketing automation. Another great thing is that we receive help from SM side also when it comes to our integration with other software providers. Consequently, we are sure that we use the platform to the maximum of our capabilities. I am proud of the fact that a few months ago I recommended Sales Manago to be our marketing automation software and went through the implementation of the system to our company - it is one of the best business decisions I have ever made:)

Cons
nothing substantial so far - we simply contact each other when there is anything that we don't know etc and we get quick response from the team

Rating breakdown

Likelihood to recommend: 10/10

Pros
SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity

Cons
At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved

Rating breakdown

Likelihood to recommend: 9/10

Pros
Comprehensive appraoch to the process of reaching customers. Very easy and user-frinedly editor of pop-ups, web-pushes, e-mail marketing and other types of contact forms. It's multifunctional and nice variaty of useful solutions. Very good and helpful support team.

Cons
We are still waiting for more new solutions that can make this tool even better. Sometimes the speed of work could be higher.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Sales Manago is a complex and extremely user-friendly tool, it offers vas help to any issues that may arise. We use this marketing tool for a variety of marketing efforts and it makes our job easier with the number of options it offers for different areas of the company. Has an easy to navigate interface, offers visibility to data, it is a tool that delivers value for the money paid. It is easy to integrate with other systems and offers various functionalities. As marketing automation programs go, this is one of the best out there if you really want to know where you stand with digital marketing efforts.

Cons
At the moment couldn't say anything about the downside, haven't found one yet.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The SALESmanago system saves time and jobs in the company thanks to the automation of sending e-mails. Proper use of automation, personalization, matching offer and segmentation makes makes that ORs and CTRs still grow. Best customer care ever! Totally open for new features and what's more important new ideas are implemented in a reasonable time.

Cons
At the begining You can be overloaded, because it's a multitool. The user interface some times is not intuitive - fortunately customer care is very helpful.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The system is easy to use, and has a very broad range of different features for eCommerces and B2B, containing CRM, email & mobile & website marketing, social media, campaigns etc. A lot of integrations including main eCommerce platforms, Facebook & Tiwtter, SMS providers, CRMs and other supporting tools. Segmentations tags are surely helpful to aim marketing efforts. The OR and CTR significantly increases thanks to SALESmanago. Automation rules and personalized marketing automation campaigns help in sales results, that can be observed on dashboards.

Cons
As in every system there are occasional bugs. Also because of the new features added regulary, customer might firstly be overloaded with different possibilities, so its a good idea to ask for dedicated support.

Rating breakdown

Likelihood to recommend: 10/10

Pros
System's user-friendly interface as well as the features, while having the extensive toolbox and integrations, makes SalesMANAGO one of the best marketing tools. Simply, this is one of those rear platforms where you see the real value for the money you pay. It's not cheap, but it's worth it. Apart from the functionalities and extensive integration possibilities with other systems, system is equipped with the reporting tools that are giving the comprehensive data to work on after the project is done (or on-going)

Cons
At certain points, Salesmanago tends to become overwhelming for the new users due to its large assortments of functions. What's more, the developers and the team seems to care to offer the new functions, but the improvements for the existing ones won't hurt. Also, not a big con, but their support team seems to be overloaded or short in people when it comes to the urgent requests for the changes or fixes.

Rating breakdown

Likelihood to recommend: 8/10

Pros
As a partner we implement Sales Manago into our clients their business with great ease. This is due to their excellent support and personal approach. This way we can be sure our clients get what they need. If something is not available by default, which is unlikely, we always find a sollution based on custom coding.

Cons
If it neccessary to say something as of today feb-2018, I would say that having better overview of all possiblilities is a key focus. I do understand it is hard to make this happen since there are so many tools.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Email marketing automation and intelligent segmentation

Cons
the limited customization of the newsletter

Rating breakdown

Likelihood to recommend: 9/10

Pros
As a marketing agency, Marcomcity is glad to collaborate with SALESmanago. When we first started to work with the automation marketing specialists, we were amazed by their professionalism and their knowledge on the topic. The training we get made us understand the mechanisms and use the system in the best ways, and the people that taught us are still available to help us every time we need. Today, we work with the SALESmanago teams on a daily basis and they help us to make the most of the MA system to reach tremendous objectives and satisfy our clients, who clearly see great results!

Cons
Even though the whole plateform is in English and our company is french, we manage to work with it :)

Rating breakdown

Likelihood to recommend: 9/10

Pros
SALESmanago is an cross functional tool for driving sales and marketing teams. Strong amount of functionalities allow you to get endless combinations to automize not only your marketing but also sales team. Because of huge number of rady to go integrations I did not had to resign from any other tools that we have used so far. I like the number of publications they produce so You not only buy a tool but they personally help you with quick start (a human being not series of onboarding messages from Intercom) but a lot of knowledge.

Cons
The amount of possibilities sometimes make you depressed how to drive your sales and marketing team perfect :)

Rating breakdown

Likelihood to recommend: 10/10

Pros
The numerous options for automation, the ease with which those may be implemented, the detailed documentation and the timely support from the account manager

Cons
Some features require programmer assistance to get implemented. Some of the standard features lack enough customization options.

Rating breakdown

Likelihood to recommend: 9/10

Pros
1 tool to manage content marketing on multiple channels website, blog, social media and e-mail marketing. 1 tool to manage all lead generation activities, not only by e-mail but expecially by website. The concept of digital body language is very interesting, much more effective than generic Buyer Personas category. It is a tool you can really have a 1-to1 relationship with each website visitor

Cons
It is in English and e.mail editor is not so friendly as competitors like Mailchimp. But it is effective

Rating breakdown

Likelihood to recommend: 10/10

Pros
SALESmanago is a comprehensive tool that will allow to develop small, medium and large enterprises. We focus on the strategic use of SALESmanago in the marketing automation and personalization of e-mail marketing.

Cons
tToo much and too often making changes in some functions. This requires learning again how to configure the same things.

Rating breakdown

Likelihood to recommend: 10/10

Pros
SALESmanago is a complete automation and email marketing system! We have been working together for 3 years, there were no technical problems at that time. The software is very intuitive and all the features are great!

Cons
Processing of new features is quite slow especially on those demand features

Rating breakdown

Likelihood to recommend: 10/10

Pros
- a huge number of functions - intuitive program operation - well written instruction manual - personal consultant of the company - the possibility of precise campaign targeting - good behavioral profiling

Cons
- program speed, there's room for further improvement in the area of program speed

Rating breakdown

Likelihood to recommend: 9/10

Pros
I have been using Sales Manago for about 2 years. Sales Manago is a simple to use, user-friendly and complex tool for small, medium and large company. It offers quick mailing everyday to many customers in CRM. Sales Manago has great creator to newsletters, webpush, pop-ups and many others features to increase your conversion and revenues for example from your e-commerce system.

Cons
Nothing, the software is very good for all purposes.

Rating breakdown

Likelihood to recommend: 10/10

Pros
This tool gives 360 degrees marketing automation experience to the user. It's easy to learn how to use and gives the best results in short time. Good customer relationship responds quickly on most times. With the great API, you can connect almost anything. It's a working, successful tool.

Cons
Integration the API with some e-commerce platforms can take some time. It would be very helpful if they could offer a SDK for it.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Dynamic content,pop ups, omni channel,tags, perosnalized email sender, recomendation module,socinal networks integration

Cons
Support could give more concrete answers and response time could be shorter.otherwise everything is excellent

Rating breakdown

Likelihood to recommend: 10/10

Pros
SALESmanago is "all in one" software, you can find all the necessary features to do a great digital marketing strategy (pop-ups, web-pushes, e-mail marketing, landing pages, chat, etc.), and to segment all yuour users to send them personalized communcation with the automation rules or workflows. In conclusion, SALESmanago is a good opportunity to increment your business!

Cons
Maybe they should add new events / conditions in the automation rules / workflow and give the possibility to activate / deactivate chat automatically in certain hours.

Rating breakdown

Likelihood to recommend: 10/10

Pros
We get everything what we need. The overall stability of system. Response of support team and also success in resolving the issues. Function is easy to use and did the job.

Cons
User interface. Sometimes took some time to find what we need.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Sales Manago is one the biggest marketing automation systems on the market. And you can feel that at every step. It’s really professional and offers loads of possibilities. That’s a huge plus. It took just a short time for the dashboard to become intuitive and easy to use. Props to the designers.

Cons
I’d improve the outgoing mail servers. They could be much better. Sent out many newsletters. And...they either landed in SPAM or Promotions sections. That drove down the mail opening/click-through rates a lot.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Great UX, easy to use and still powerfull tool. Extensive functionality and great possabilities thanks to combination of CRM, channels and automation.

Cons
Updates are release to soon, some bugs. We get frustrated when new features appear, and then we need ro go back om step when it needs one more uppdate.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Many amazing traffic analysis capabilities on my site. The difference between this software and google analytics is that google refers to a group of users. Sales manago provides information about individual users and allows you to respond

Cons
You get too many mails informing about minor changes, training, etc. The company should limit this because it is annoying

Rating breakdown

Pros
The easy to use, flexibility and features. Is not the state of the art platform but if your Digital team and your resources are scarce this es the solution you need. The on boarding process is very smooth and clear and can be done in jus few weeks. Maybe the must impressive is the machine learning and AI module that is very powerful but at the bucket of SMBs companies. All the algorithms for recommendations are clear and straight forward.

Cons
Maybe the Con is it Customer Service even when is not bas sometimes the response is not that fast. People should be more sensitive about trying to understand the customer need and sometimes give generic nos very useful answers.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's a very complete platform that keeps changing and developing new features to keep up with the new requests of the clients.

Cons
It's not the easiest platform to use.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Functionality of SALESmanago for sending automatic emails and monitoring customers behavior.

Cons
I really don't know. All the options we use are really great!

Rating breakdown

Likelihood to recommend: 10/10

Pros
Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.

Cons
Email formatting problems and slow technical response. The training material is not always easy to understand.

Rating breakdown

Likelihood to recommend: 3/10

Pros
Segmenting and tagging your customers. Reading digital body language and creating powerful sales funnels.

Cons
Sometimes too many features, workflows and reponder system is complicated to set up. The helpdesk really helps in this area.

Rating breakdown

Likelihood to recommend: 9/10

Pros
It's very effective and quite easy to use.

Cons
Lack of personal attendant, who could manage problems that we encounter.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's very easy to use and it's giving a lot of useful data about products, clients and website. I'm very happy that we decided to implement this solution in our company.

Cons
Price during winter :D because it's the time when we have much less orders.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It is an all in one, CRM, mail server, integrates social networks, allows a perfect tracking of contacts.

Cons
If you do not have computer skills, the learning curve is slow, but they have very good support.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy of use, lots of training material, good support pre and post sales, easy integration. It offer many next generation features that let Salemanago overcome others competitors

Cons
Some reports are tricky to obtain. Support is taken only in English, so it's difficult to get understanding with Spanish customer

Rating breakdown

Likelihood to recommend: 9/10

Pros
Customer behavior often repeats itself. So you need to analyze customer behavior well and understand what they really want. You should segment your lead nurturing program and try to communicate in a personalized or even individualized way. In this way, you can achieve much more lasting success. This is where SalesManago guides you

Cons
In the first process, it took time to learn the logic of the application and to integrate it into our existing company structure. When we saw the results after this process, we saw what he said to the time and labor force.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the great CRM functions, and the customer care support overall. Plus, the precise email marketing reports. I guess that I still don't know many more functions because Salesmanago is very powerful.

Cons
Not so user-friendly sometimes, and some IT bugs that happened and delayed activities. In any case, the customer care team has always been very supportive.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Very easy to use, very intuitive. All the materials and capacity building products for you to optimize and improve your experience.

Cons
Sometimes it takes a while for customer support to respond, but they do respond. Also, when it comes to multi-language support, some tags are not fully translated.

Rating breakdown

Likelihood to recommend: 8/10

Pros
This software has a great technical support that adjusts to the needs of the client. There are many functions, which are so useful and valuable, it has great potential to organize and make your work much easier!

Cons
Integration the API with some e-commerce platforms can take some time, but anyway it's a powerful tool and amazing

Rating breakdown

Likelihood to recommend: 9/10

Pros
Richness of features, value for money, definitely in the good target for my customers, will choose the same product today

Cons
Customer support, often very poor, lots of questions remain not answered, even if it is based on our lack of knowledge, customer support should react, we are providing lots of customers

Rating breakdown

Likelihood to recommend: 8/10

Pros
We are partners with SALESmanago since 2016. The progress that they have made in these years is amazing! All the functions in the system are evolved and they do their best to make them better every day.

Cons
There are some bugs in the system but they do their best to solve the problems as fast as possible.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Salesmanago software is very easy to use, a clear interface and easy navigation helps in everyday use. Creating advertising emails is very simple. I've been using it for almost a year and I'm very happy with the number of plugins and implementations.

Cons
You cannot shrink photos in the mail creator.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Excellent users segmentation; Excellent wizard of pop-ups, web-pushes, e-mail marketing; Excellent system of Automation Rules and Workflows

Cons
Nothing, the software is very good for all purposes

Rating breakdown

Likelihood to recommend: 10/10

Pros
Creating emails, newsletters, dynamic website content, pop-ups was never that easy. The system provides professional help in case of any problems - experienced customer service employees as well as support website. It helped us to develop our business.

Cons
SALESmanago provides a wide range of features what may be overwhelming at first but eventually really easy to manage.

Rating breakdown

Likelihood to recommend: 10/10

Pros
SM is my favorite Marketing automation system. There is many features, which are so useful and valuable. Support is quite good, they always try to help so good as they can.

Cons
Dashboard could look hard and you need many time to learn it. There's no connection with AdWords unfortunatelly.

Rating breakdown

Likelihood to recommend: 8/10

Pros
With Salesmanago, we are able easily to manage huge amounts of emails. We like the ability to connect different systems, as well as the reporting and analysis features after each activity.

Cons
These are some difficulties after the regular updated.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I'm using a newsletter system and in my opinion it was a good choice.

Cons
Easy to use. Good customer service, good price for product quality

Rating breakdown

Likelihood to recommend: 8/10

Pros
The Salesmanago system allowed to use the capabilities of the sales channel, which is mailing, to a greater extent. Automation of marketing through Salesmanago saved time and, avoided unwanted content reaching customers.

Cons
At the beginning there was a problem with integrating our system with salesmanago, but later it was solved.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I like the option to segment a lot of emails and tag them for future needs. I like that there is a way to connect the software with the CRM system.

Cons
We have an option we are using when creating Newsletters - we use the HTML landing pages creator and editor. But when I copy and paste the code on the new landing page, I must set up some content manually.

Rating breakdown

Likelihood to recommend: 6/10

Pros
It is smart, reliable and gives very strong customer service. They put their money where their mouth is.

Cons
Sometimes user flows can be tricky, BUT they HAVE a solution to all issues!

Rating breakdown

Likelihood to recommend: 10/10

Pros
as digital marketing consultant i'm working with several marketing automation tools and I highly recommend SalesManago solution. Platform is easy to use and well integrated, not just for website but for other digital channels like social media and advertising. You can automate almost anything!

Cons
The only problem is that I don't have enough time to discover all the amazing functionalities of this platform :)

Rating breakdown

Likelihood to recommend: 10/10

Pros
I tried the tool in its trail version. It is very powerful when it comes to building users profile entering your site. After you have their email and/or phone number you can automate marketing in line with their preferences and needs based on their behaviour. Email marketing, pop-ups, abandon cart, ... it is good when you start as it it free, and even better when you're big and have budget for powerful automation tool.

Cons
It wasn't right for my business as I have one-time buyers.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's very easy to customize the user experience and to use all the tools on the platform.

Cons
Really nothing, maybe I hope the Italian language is added in tha future

Rating breakdown

Likelihood to recommend: 10/10

Pros
Since I am using it I have increased the clients notably

Cons
It has a high learning curve in order to work with the software

Rating breakdown

Likelihood to recommend: 10/10

Pros
The app is very advanced. We are still not using 50% of its capabilities. It's great for marketing automation processess in any company that has a website. If you have an ecommerce platform or sell something on your webpage it can squeeze a lot more from you visitors.

Cons
The interface is sometimes uneasy. You know there is a function in the software but it's hard to find it. Please work on this guys because your software has great functions but using some of them is pain.

Rating breakdown

Likelihood to recommend: 7/10

Pros
I would emphasize 3 aspects between all the benefits we have discovered. 1. Customer focus 2. Easy of use 3. Continous improvement

Cons
In order to be a succes, there are clear factors of success: 1. Senior Level Sponsorship in the company 2. Needed a clear Strategy and Customer Journey defined previous to implementation 3. Organisation capabilities to be developed With this 3 factors, all organisation take a step forward in many areas,

Rating breakdown

Likelihood to recommend: 10/10

Pros
This software has lots of tools which are useful to automate marketing processes: it's complete and useful for a company which wants to implement marketing automation.

Cons
At the beginning, due to all functionalities available, it may be difficult to figure out how to use them all.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Automation rules and scoring part of the system are the most valuable for me. You can automatically work with your leads and once they are warm, you get the alert and can contact him / her directly on the phone.

Rating breakdown

Pros
SALESmanago is not just another sales software application. The company’s ethos, staff members, support agents, etc. all come together to offer a great package that is one of the best in the market. Our company is impressed with the high quality of the software and the great value it provides to us and our customers. Hence, we have become a partner of SALESmanago because of our positive experiences.

Cons
Some documents in the help section are not up to date. We had to fiddle around with the code, because our Wordpress-Theme is bootstrapped. Some technical skills are required.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I like mostly all it's features as I did not use it fully yet but noticed that all the features are up to date

Cons
The least I like is the basic email marketing set with the design and it's features which requires good skills to manage

Rating breakdown

Likelihood to recommend: 10/10

Pros
- continous development of funcionality - transparent panel - comprehensive analytical model - good contact and technical support

Rating breakdown

Pros
What I like the most is the extent of its features, from marketing to sales funnel management, lead acquisition and more. One of the most remarkable features are the tons of case studies and marketing resources at your disposal, once you signup for this software.

Cons
It is not very easy to use. Even during implementation, the sales rep was helping me set my organization and my clients and he had to assist me through each phase because he believed that it was not as intuitive as one would have hoped.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The tool is highly customizable and the team is helpful - they provide trainings, workshops and seamless implementation. As it is a huge solution, they help with preparing the rules and setting up first campaigns. We used it just for the marketing automation part. Thanks to it, we are able to reach the customer just in time when he is ready to purchase or get him back to site later on. The conversion rates are higher than in non-targeted communication and the ad-blindness is no longer an issue.

Cons
The implementation takes a lot of time and is costly when it comes to more regulated businesses - we did it in banking industry and it was not that easy. However, the team was a great help to make it as smooth as possible.

Rating breakdown

Likelihood to recommend: 8/10