SALESmanago Marketing Automation Reviews

SALESmanago is a system that offers many functionalities that have a real and positive impact on sales in Ecommerce. The system allows you to effectively acquire new customers and use the existing database in a multi-channel manner. The help of the tutor during onboarding is invaluable and invaluable. We hope for further fruitful cooperation.

Basically I see no "cons" while using SALESmanago. They give what they promise.

Functionality of SALESmanago for sending automatic emails and monitoring customers behavior.

I really don't know. All the options we use are really great!

Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.

Email formatting problems and slow technical response. The training material is not always easy to understand.

Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side,...

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Segmenting and tagging your customers. Reading digital body language and creating powerful sales funnels.

Sometimes too many features, workflows and reponder system is complicated to set up. The helpdesk really helps in this area.

Thank you Rob so much for your reference!

We use SALESmanago to manage our contacts in CRM, to automatization lead generation process and for mailing. We have all this features in one place. Support system is really helpfull. Now we can do antythink we want in SALESmanago.

Interface is pretty difficult, but after few days work with Salesmanago and after talks with support we got used to work in SALES. Now we don't have any trubles about interface

It's very effective and quite easy to use.

Lack of personal attendant, who could manage problems that we encounter.

It's very easy to use and it's giving a lot of useful data about products, clients and website. I'm very happy that we decided to implement this solution in our company.

Price during winter :D because it's the time when we have much less orders.

It is an all in one, CRM, mail server, integrates social networks, allows a perfect tracking of contacts.

If you do not have computer skills, the learning curve is slow, but they have very good support.

I use marketing automation since last year. we are not yet using its full potential, but I can definitely recommend this system. Thanks to this, we are closer to our customers and we acquire a lot of knowledge about them. In addition, statistics are a big advantage. In our company we will use automation processes, web push, live chat, newsletter subscriptions. Everything works very well. We are satisfied with the quality of customer service. We have a lot of support. I recommend to all companies that are considering implementation in their e-commerce.

I have little attention regarding formatting of texts and photos in mailings. They are not so intuitive and we need to have graphics support.

Customer behavior often repeats itself. So you need to analyze customer behavior well and understand what they really want. You should segment your lead nurturing program and try to communicate in a personalized or even individualized way. In this way, you can achieve much more lasting success. This is where SalesManago guides you

In the first process, it took time to learn the logic of the application and to integrate it into our existing company structure. When we saw the results after this process, we saw what he said to the time and labor force.

I like the great CRM functions, and the customer care support overall. Plus, the precise email marketing reports. I guess that I still don't know many more functions because Salesmanago is very powerful.

Not so user-friendly sometimes, and some IT bugs that happened and delayed activities. In any case, the customer care team has always been very supportive.

Very easy to use, very intuitive. All the materials and capacity building products for you to optimize and improve your experience.

Sometimes it takes a while for customer support to respond, but they do respond. Also, when it comes to multi-language support, some tags are not fully translated.

The SALESmanago system allowed us to get to know our customers' needs better. With the help of the service department the system has become an important and simple tool for us. Thanks to automation and possible personalization of the content we save a lot of time. SALESmanago is a great solution for the eCommerce industry and increases our marketing and sales effectiveness. It is a very powerful application that is constantly being developed.

There is nothing that I would do better!

I used Salesmanago for mailing campaigns. I have no objections. I am aware that it is a much more comprehensive tool allowing for full marketing automation.

Salesmanago is quite an expensive tool. It is also not intuitive. It takes some time to get to know all the features.

A variety of functionalities Continuous improvement of the system A lot of possibilities for ecommerce Great support

Difficult to use the system to its full potential

This software has a great technical support that adjusts to the needs of the client. There are many functions, which are so useful and valuable, it has great potential to organize and make your work much easier!

Integration the API with some e-commerce platforms can take some time, but anyway it's a powerful tool and amazing

Richness of features, value for money, definitely in the good target for my customers, will choose the same product today

Customer support, often very poor, lots of questions remain not answered, even if it is based on our lack of knowledge, customer support should react, we are providing lots of customers

Easy to use and integration with CRM, Social Media....

Start off settings are difficult, but if you have a good consultant is easier

We are partners with SALESmanago since 2016. The progress that they have made in these years is amazing! All the functions in the system are evolved and they do their best to make them better every day.

There are some bugs in the system but they do their best to solve the problems as fast as possible.

Salesmanago software is very easy to use, a clear interface and easy navigation helps in everyday use. Creating advertising emails is very simple. I've been using it for almost a year and I'm very happy with the number of plugins and implementations.

You cannot shrink photos in the mail creator.

Excellent users segmentation; Excellent wizard of pop-ups, web-pushes, e-mail marketing; Excellent system of Automation Rules and Workflows

Nothing, the software is very good for all purposes

Creating emails, newsletters, dynamic website content, pop-ups was never that easy. The system provides professional help in case of any problems - experienced customer service employees as well as support website. It helped us to develop our business.

SALESmanago provides a wide range of features what may be overwhelming at first but eventually really easy to manage.

Thank you Ewa for sharing your opinion :) We really appreciate it!

- e-Mail editor - CRM - segmentation - workflows & Automations

- confusing UI - limited form-editor - focus on B2C

SM is my favorite Marketing automation system. There is many features, which are so useful and valuable. Support is quite good, they always try to help so good as they can.

Dashboard could look hard and you need many time to learn it. There's no connection with AdWords unfortunatelly.

Definitely it has a lot of features and the idea behind is strong.

For marketing team it's not easy to use, very complicated. You have to learn a lot before you can start for example sending marketing emails. When you log in you can see plenty of different options but there is no priority of them, poor UX. Customer Service (they call it Customer Success Team, lol) can't understand what the real problem is, they focus on details, not on overall client experience. They do not treat you as a partner.