SALESmanago Marketing Automation Reviews

The system is easy to use, and has a very broad range of different features for eCommerces and B2B, containing CRM, email & mobile & website marketing, social media, campaigns etc. A lot of integrations including main eCommerce platforms, Facebook & Tiwtter, SMS providers, CRMs and other supporting tools. Segmentations tags are surely helpful to aim marketing efforts. The OR and CTR significantly increases thanks to SALESmanago. Automation rules and personalized marketing automation campaigns help in sales results, that can be observed on dashboards.

As in every system there are occasional bugs. Also because of the new features added regulary, customer might firstly be overloaded with different possibilities, so its a good idea to ask for dedicated support.

SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity

At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved

Definitely it has a lot of features and the idea behind is strong.

For marketing team it's not easy to use, very complicated. You have to learn a lot before you can start for example sending marketing emails. When you log in you can see plenty of different options but there is no priority of them, poor UX. Customer Service (they call it Customer Success Team, lol) can't understand what the real problem is, they focus on details, not on overall client experience. They do not treat you as a partner.

No-code structure, ease of navigating the system and highly intuitive in operation.

Many issues reported to support are referred immediately to the R&D department, which increases the time to verify the problem.Relatively expensive add-on functionality compared to license prices.

SALESmanago is a very complete marketing automation tool that offers many features and segmentation possibilities.It is a tool in constant evolution and continuous improvement. The reporting is very detailed and allows in-depth analysis.

The support response is sometimes not always immediate and the introduction of ever new features requires constant updating and learning. The many features can frighten non-expert Marketing Automation users.The cost of additional modules and tools can sometimes be significant.

I like it a lot that right after first log in, a lot of functions have been so easy to use that it needed almost no help or tutorials. And with more advanced scenarios, I could always count on support team to do their job. Also the contact with customer success department is perfect, [sensitive content hidden] is amazing person to work with - always perfectly prepared for our calls.

Rarely, but there are some issues that are not clear - e.g. I did not get immediate info what I was doing wrong when I could not save my email - only after contacting support I was told it was certain emoji use in one of e-mails.

The tool is very intuitive and transparent. Despite initial concerns, it works perfectly well not only in the e-commerce industry. In addition, in the event of any problems, we can count on the quick and professional help of a supervisor and consultants.

The biggest problem is the difficult/incorrect analysis of emails when using non-system emoticons.

Easy to use. Great impact on sales. You can receive a great support by product managers, and you have great material to get inspired on the use of this product.

As any software you require the knowledge to be in your organization, not within a person in particular.

SalesManago is relatively easy to use and has a lot of useful features. The process of setting up lead generating pop-ups or landing pages is simple and contains all the necessary steps within one module. Creating and scheduling emails is also intuitive and beginner-friendly. The system is constantly changing and implementing new features.

The system can be overwhelming at first due to the large number of features.

The ease of navigation in the very different options of the software with a very fast Automation

Honestly I had no problems with the use of the software

Salesmanago is very easy to use, it is an intuitive tool Lately, I've been using the HTML template and it has saved me time creating campaigns. Segmentation is very easy to manage as is the interpretation of reports. I frequently send gift codes and one of the benefits is that they can be tracked. The customer service is very good, they are always ready to help you achieve your daily goals.

One of the processes that has been more difficult for me has been the connection between the APIs and the platform. Most of the problems I have had have been because doubts or emergencies have arisen that have taken time to resolve due to remote work, but in terms of use or advice, everything has always gone well.

Comprehensive appraoch to the process of reaching customers. Very easy and user-frinedly editor of pop-ups, web-pushes, e-mail marketing and other types of contact forms. It's multifunctional and nice variaty of useful solutions. Very good and helpful support team.

We are still waiting for more new solutions that can make this tool even better. Sometimes the speed of work could be higher.

Salesmanago is the best and most extensive Marketing Automation tool I have ever seen. The depth you can get into it by cataloging the audience, creating workflows and categorizing users is incredible.

The tool is so complex that it is very difficult to understand everything it offers for your business. The support team is very good, but it takes a lot to get used to daily management.

Salesmanago is a tool that offers a wide range of options that a B2C company, like an e-commerce, retail or membershi-based company would need. There are many features that take only a few minutes to set up and give a high value in return. Also the connectedness of different channels is very beneficial, together with the drag&drop solutions for emails, automations, pop-ups, etc.

It takes a while to discover all features and understand how exactly everything connects.

One of the key benefits of SALESmanago is its ability to provide a comprehensive suite of marketing automation features. This software enables businesses to create personalized campaigns, automate workflows, and optimize customer engagement across multiple channels.

users appreciate the platform's ease of use and intuitive interface, which allows them to quickly and easily set up and manage their campaigns but sometimes it require extensive technical expertise

Salesmanago panel is intuitive and easy to use. Drag&Drop Email designer is an useful tool to create good looking messages fast and without technical knowledge. Customer support is at the high level - Salesmanago consultants are available and always ready to help.

I am missing the personalization functionality of sending the unique coupons as QR codes .

I like most feature like the AI optimization based on contact activity, the native Chatbot feature, the Omnichannel Workflows. I also suggest it because is GDPR compliant

The product reccomandation strategies are very simple.

The Sales Manago software is a comprehensive and powerful tool for marketing purposes. It has really easy and user-friendly editor of various type of messages.

The most useful modules are those that can be used on an e-commerce platform without the need for coding: such as recommendation frames, popups, social proof widget.

1 tool to manage content marketing on multiple channels website, blog, social media and e-mail marketing. 1 tool to manage all lead generation activities, not only by e-mail but expecially by website. The concept of digital body language is very interesting, much more effective than generic Buyer Personas category. It is a tool you can really have a 1-to1 relationship with each website visitor

It is in English and e.mail editor is not so friendly as competitors like Mailchimp. But it is effective

* ease of setting up workflows * outstanding customer support * seemingly endless possibilites * perpetual development to stay "state-of-the art"

* this far all our expectaions were met and we don't have any complaints

I didn't like anything I am not what it looks like, 200 traders on 10 programsitów on placement

The time to implement the automation system is 5 months, during this period the company invoices the customer all the time

Dynamic content,pop ups, omni channel,tags, perosnalized email sender, recomendation module,socinal networks integration

Support could give more concrete answers and response time could be shorter.otherwise everything is excellent

Thanks for sharing your opinion :)

The tool is just Fantastic, email automation, web pushes, revenue dashboard. We are using almost everyting of the features

Nothing, the software is very good for all purposes.

It's a very complete platform that keeps changing and developing new features to keep up with the new requests of the clients.

It's not the easiest platform to use.

Functionality of SALESmanago for sending automatic emails and monitoring customers behavior.

I really don't know. All the options we use are really great!