Great!
Pros
The software is easy for users to navigate. The reporting is strong and Tatango's Tech Support team is quick to respond and helpful.
Cons
It would be great if zip codes/numbers weren't clickable
Rating breakdown
Likelihood to recommend: 10/10
It was good, but then the price jumped up we started looking at other companies and found better options.
Pros
I loved how you could see who unsubscribed from your texting service and that also the stop was included within the text but not charged to you as credits.
Cons
The price jumped up on us and was just too expensive to use. Also it was difficult to put forms in and it didn't have the google shortner option so when you put a link in it ate up much of your character limits.
Rating breakdown
Likelihood to recommend: 6/10
Pros
Easy to send ad hoc messages. Really good platform for a small company.
Cons
Can't scale for bigger companies. Back-end system is not able to communicate/pull data efficiently.
Rating breakdown
Likelihood to recommend: 3/10
Pros
The software is super easy to use and very effective.
Cons
It would be nice to be able to set reminders to make sure our subscribers hear from us on a regular basis. In a small company where one person carries a lot of different titles it easily slips through the cracks. It would also make things more efficient if there was a way to automatically share with your text subscribers and social media subscribers simultaneously.
Rating breakdown
Likelihood to recommend: 8/10
Very positive.
Pros
Unlike many other CRMs, this is exceptionally easy to use and understand. It's very user-friendly and doesn't require much training to learn.
Cons
There are many bugs that come up over time and affect your ability to get a text out -- luckily the Support Staff is very quick to respond.
Rating breakdown
Likelihood to recommend: 8/10
Contact Tatango for pricing information.