VerticalResponse Email Marketing Software ( 4.0/ 5 49 reviews) 36,724 Alternatives to VerticalResponse
Explore a recommended list of VerticalResponse alternatives for your business in 2020. Compare alternatives to VerticalResponse side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Powerful tools and expert guidance to market your business.
What users mention about Constant Contact See all reviews I love the newsletter templates and how simple it is to input my own images and format the perfect newsletters. I also really enjoy the events portion. It's great that we can references back to information, emails, and events from YEARS ago that are saved in the system. It's like our own bookkeeper for keeping track of our work all in once place. For the price, this software is fantastic. There are a few things you can't do without paying more, but overall, they're not needed to still produce great e-mails to send out to customers.
Stand out in Your Customer's Inbox
What users mention about Salesforce Marketing Cloud See all reviews I like how its functionality especially when generating business reviews and reports. It helps in analyzing which areas are successful and which aren't. Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy. The experience has been outstanding. We are able to promote our campaigns reaching the customers at a faster pace and exposing them to various channels easily.
Automation, Marketing & Transactional Email, and SMS Service
What users mention about Sendinblue See all reviews We do get it's totally right approach to avoid the spam databases, but we were totally mislead and basically were late to send out the campaign due to that. The tool is seamless, easy to create campaigns, segmentation for focused targeting & one of the best feature which I personally like is automation. The support for domain campaign, no support to avoid spam and lower bounce rate. Poor marketing automation support.
Email marketing service provider
What users mention about Benchmark Email See all reviews Poor - since the last few months (just unacceptable). Unless there is restoration of Benchmark used to be, we will stop using the platform. The best part of this software is the ability to plan the reach in advance so our contacts are kept 'in the know' even when the editor is otherwise occupied with meetings, conferences, etc. Pricing is nice, and i like that the Email automation is in a flow chart. It makes it easy to understand.
Email marketing & social media marketing software
What users mention about iContact See all reviews Their new GUI is super easy to use, and makes it really easy to create click-worthy communication to your customer/prospect. Their reporting and analysis is AMAZING. The formatting templates are also user friendly and produce great results. I like that you can now edit imported emails to check if they are good. The thing I like the most about iContact is that they make email marketing easy and fun to do. My emails have never looked so good and its all because of them.
Email Marketing, Marketing Automation, CRM/Sales Automation
What users mention about ActiveCampaign See all reviews The email editor is just horrible. It's clunky, it's ugly, it doesn't show all the sequence, even editing an email is a hassle. The API is better than most ESP, the automations are both powerful and easy to setup with the visual editor, and the support is pretty good overall. After the onboarding process is over with, you still have instant access to their help staff. The best: The help they give you.
Salesforce B2B marketing automation for marketing & sales
What users mention about Pardot See all reviews Perhaps "simplicity" is one way to put a positive spin on this review. For any Marketing Ops professional who wants to build anything above and beyond Pardot's pre-built functionality -- Good luck. Ability to segment your prospects into silos that can help determine which direction will bring the best return on our investment of time. I also like the ability to add photos of our work. Exact Target is one of the most filtered spam filters no so it's almost impossible to get emails sent through to any customers if they have even a shred of spam filtering set up.
The world's easiest e-mail marketing
What users mention about GetResponse See all reviews I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. At the same time I love that the software is totally important to create segmented lists, this has helped us to have a great control and visual determination to have greater comfort. We have now returned as they've corrected their integration and now have some fantastic marketing automation facilities. Cost is excellent compared to other platforms.
An all-in-one CRM, sales and marketing automation software
What users mention about Keap See all reviews I love the support team, they are so helpful, they won't stop until you're completely satisfy. They know their business and they not just helpful but super nice. The access to files and photos and emails is so limited and difficult and time wasting that I scream at it every time I use it. I hate this product and have for a while. We like it to be easy to manage the life cycles of our clients, and improve our relationships with them thanks to its integrated CRM tool. Your E-commerce management system is the best.
Email and advertising marketing automation platform
What users mention about Mailchimp See all reviews In addition, No easy segmentation. The extension that connects to Magento is awful and there is again no real support for that either. Mailchimp is a great, easy to use software with good pricing, even for small businesses. Customer service is exceedingly friendly and deals with inquiries in a very timely manner. Their modular template builder is the worst builder I've used ever. It's so bad that I rather just code the whole template.
Easy, Intelligent Email Marketing
What users mention about DirectIQ See all reviews Also, great support team at DirectIQ too, very responsive, caring, and ready to help. I love the help center "how to videos. They don't go on forever, but rather, are pretty succinct and to the point. Email marketing is our favorite digital channel now, thanks to DirectIQ's fanatical support, and easy to understand reports.
Elegantly simple email marketing
What users mention about Campaign Monitor See all reviews I love that this is a top quality newsletter software product that my company can generate revenue with. Although testing on the likes of litmus is great, Campaign monitor gives the ability to test emails EXACTLY. This has been excellent for development and my learning about email code. It is one of the best out there so to add an opportunity to resell and integrate with our existing business is amazing. Has all the great features you would want and even as a reseller do the billing.
Simplified Email Marketing
What users mention about Zoho Campaigns See all reviews The most thing i like about zoho campagin is that it helps in both email managment and email marketing and their managment of email and marketing is superb. We needed an affordable email system that had good features to make a good looking email but still hold special information for each contact. Combining it with Zoho CRM we're able to do that. This is really fast and nice for email marketing. It really helps in boosting up your sale because it helps to create your emails efficiently and easily.
Transactional Email SMTP Service for Web and Mobile Apps
Launch your first (or millionth) email campaign, no sweat.
What users mention about Cakemail See all reviews Very easy to use and affordable. Love that you don't need to be a designer to create beautiful newsletters. I think they are from Canada and EVERYONE is nice in Canada, ha. They had a cool affiliate/white label program I was looking into as well. Great new features with easy usability. Excellent Customer Service.
Cloud based self-service email list verification solution
What users mention about Email List Verify See all reviews Their UI is OK, but quite confusing. They don't use the same terminology in all their screens, so its hard to see the exact emails you should mail, and the ones that are dead. My experience EmailListVerify has been just amazing. I would highly recommend them not only for their product which in my opinion is the best in the market but also their customer support. There are several others who offer guarantees - up to 97% accuracy or your money back. EmailListVerify failed to offer me a refund, failed to apologise and failed to correct this mistake.
The #1 cloud platform for digital marketing
What users mention about MoonMail See all reviews The ease of use and straight forward dashboard is nice on the eyes and there's a template marketplace in case you aren't feeling creative. Pretty awesome product if you ask me. A digital and print magazine thrives on exposure and Moonmail is an excellent vehicle to help us expand our reach at an affordable price. The ease of use was great, and the learning curve simple. It was buggy many times to the point that we missed deadlines that were a week out when we ran into the issue. Inability to create segments within the lists was very frustrating at times.
Marketing automation for digital marketers
What users mention about Marketo Engage See all reviews Marketo customer support team is very responsive and always available to help, this is something I like the most. Marketo's simple and easy user interface is amazing and very easy to use. Here are a few cons which shouldn’t be ignored. Reporting of Analytics of Marketo is very bad and in addiction smart list designs are not flexible and it is very difficult to design them. We just love this platform, it has improved our Sales-Marketing initiatives and we are able to achieve best results.
Powerfully-simple email marketing and automation software
What users mention about AWeber See all reviews Ve used several different CRMs and Aweber is one of the best. Its easy to navigate, has excellent customer service / support, and has great email deliverability. It's reliable, pretty easy to use, and can do everything that I need it to do. It's rare that I need customer service, but their service has been very good when needed. I don't like the fact that they can put you on a bad server and you end up having bad results.
Email marketing software for high volume senders
Marketing automation for e-commerce
Marketing automation for eCommerce
What users mention about Bronto See all reviews I love the powerful segmenting, scheduling and automation tools. The support is always extremely fast to help and will elevate the issue if they can't resolve it. I left the launch period ready to send marketing campaigns. I am excited about the opportunity within the program to improve all of our messaging. Webforms that we put on our website is a great help to get new contacts. The email Message Editor is pretty easy to use if you don't know code and you can still put in your own css if wanted to.
Email marketing & market automation platform for marketers
What users mention about Delivra See all reviews I love the free templates available, they make it way easier in the design aspect. The customization features are super helpful too. The ease of use, not only on our end, but for our recipients as well in accessing & clicking through the included links in our emails has been wonderful. Once you learn the ins and outs of it, it's easy to use and train others to use. Some features in the UI are not always intuitive, but customer service is always super friendly and quick to help.
Simple Email Marketing Solution
What users mention about Mad Mimi See all reviews There aren't many bells or whistles, but the quality is great. The customer service is amazing and navigating the site is a breeze. Unlike many other email marketing companies, they also make it fun and have very quick, friendly, and helpful customer service reps. Easy to use, fun and friendly environment. You can adjust the size of the Images and text, and import digital files to your layout.
Powerful Email Marketing Automation Suite
What users mention about Campaigner See all reviews The experience has been more or less good. The times I have needed to contact customer support, they have been amazingly responsive and helpful. The templates do not work well, there is poor flexibility and the customer support is awful. When I was looking for an email solution for our gallery's customers, I researched ALL the available options. Campaigner's no-frills, affordable solution was perfect.
On-Demand digital marketing and campaign management solution
Sales and marketing CRM for growing businesses
What users mention about Agile CRM See all reviews It has a good & clear interface and user friendly. It has a very widespread marketing automation solution that allows you to mind map your workflow. I really like how this tool has a good very plan for small businesses like mines. You get basic crm features like sales management and some email marketing automation. Some services hard to navigate, trying to work out the Auto part was a bit tricky. Also the additional cost to loose agile from my emails was a bit annoying.
Integrated sales & marketing software for growing teams
What users mention about EngageBay See all reviews Automation is simple but powerful and there are great things coming that will make this one of the best tools out there. EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before. The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute. What users mention about Direct Mail See all reviews Outstanding customer support. Excellent selection of easily, editable templates. Then thats where you find out the support is AWFUL, as it seems to me theres only 2 people that work there, they refuse to talk on phone, and despite promises when chased up, they don't answer emails. I bought Direct Mail years ago and it continues to impress me with its functionality, ease of use and clean look & feel.
Enterprise-level email marketing software
Email monitoring solution for marketing and IT teams
Email Delivery. Simplified.
What users mention about SendGrid See all reviews This is what they do when they decide you have violated their rules. They will not tell you what you did. This has been for invoices and payslips which are highly sensitive information to be missing or duplicated. It's made us look like fools repeatedly and our clients are furious. On the basis of our 0 out of 10 experience with Customer Support for a question that competitors answered successfully within days, they didn't win our business.
Marketing Email, Transactional Email, Transactional SMS
What users mention about Mailjet See all reviews When I had a problem in that the emails we saying "sent" but nothing was being received - they told me it was my problem and there was nothing they could do. I found it as a horrible insult from a service provider. I have already lost a lot of time and money not gained by me not doing my job by "using" their service. It has the most popular features expected in such a software and the customer service is really nice.
The engine of growth. An all in one solution for user data.
What users mention about User.com See all reviews User Engage by being so easy, help me to track what visitors really want and likes. Thanks a lot for being helpful. If you are into growth hacking this is something for you. The API is great: you can connect it with apps, crawlers or fb campaigns. M a fan -- their WordPress integration is great and is able to pick up on user signups automatically.
Digital Marketing Optimization Software
Affordable Email Marketing Software
What users mention about SendX See all reviews Development and support. The support on issue resolution is great and the developments going on are even better. Send X does it all in one at a great price. Plus, the customer service is very friendly, and they're also very helpful. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive. What users mention about EmailOctopus See all reviews EmailOctopus is easy to use, has a clean and simple to use interface, and has the best price for email marketing that makes it affordable. I love how easy it is to use and if I have any issues, customer service is always excellent. The ease and flexibility of this web-based program are outstanding and I have made recommendations in the past that have since been implemented.
SmartHub CDP turns data into relevant customer experiences.
Advanced-feature email marketing for less
What users mention about Pinpointe On-Demand See all reviews Recommend to all my clients, easy to use, easy to setup, super helpful team, very responsive. The best in class email editor, just incredible in flexibility. Extremely friendly dashboard, great reporting, very competitive pricing. The reporting provided is awesome to check out the effectiveness of your email campaign. Creating different lists of contacts is easy too.
Cloud marketing automation platform
What users mention about Act-On See all reviews Their sales department is good at selling this product, the reality is that it's not very good. Act-On is a very good marketing automation software. It helps my organization in selling our products and services through digital platforms like email, facebook, other social media platforms. It's user friendly, has a nice design, and serves the basic purpose of helping you stay in touch with your customers and build a marketing plan for your brand.
All in one inbound marketing platform
What users mention about HubSpot Marketing Hub See all reviews They have a very easy platform to navigate and great resources to help you create great emails. The email analytics are very simple and straightforward and provide great detailed information. It's a great tool for email automation, building out landing pages, scheduling and monitoring social media posts, and maintaining a blog. On top of that they provide great customer service 24/7. I couldn't believe i was already done when my forms uploaded to my site. I love the tutorials...they not only help me with the software but give me great marketing ideas as well.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Marketing platform for businesses of all sizes
What users mention about Marketing 360 See all reviews As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to. I like that the team is responsive to all requests, I like that the CRM is very easy to use and that the emails can be automated based on various selections. We enjoyed using the Marketing 360 because this platform has an excellent and intuitive toolbar, as well as an amazing support service that helped customize everything to fit our needs.
Cloud-based platform for mailbox management
Email management solution to optimize response rates
What users mention about timetoreply See all reviews Set-up and execution are super easy. Platform is user friendly, which helps so I am not training Managers on how to use. Very well priced, easy to use, and perfectly tailored to my needs with easy integration. Excellent customer service as well. The employee with the best time, gets a reward. Our customer feedback ratings have greatly improved since we implemented this project.
Email and collaboration management solution
Fast, reliable mail delivery and management solution
What users mention about SMTP2GO See all reviews Previously I did it with a classic SMTP, and as there were too many emails, the smtp servers banned me for abuse detection. So a lot of time lost to reset, to reconfigure. Therefore I wanted to have a solid worry-free, reliable solution for sending mail instead of configuring and maintain a smtp-server myself. The quality is very good for the prices. My experience with SMTP2GO has been better than expected. They are reliable, great customer service, and fast delivery.
Email management software and shared inbox for teams
What users mention about Front See all reviews Easy to use, scalable to any size company and has a fantastic phone app. Customer support is good and it was easy to install and set up the software. This is just a feature request rather than a complaint, but I can have all the conversations in an email opened by default instead of the collapsed view. Previously, we attempted to use Gmail to accomplish this, but Front does a great job of managing the workflow of sharing one email and collaborating effectively.
Predictive email intelligence solution with analytics
What users mention about SparkPost See all reviews Overall it has tied into our system great, and we have only had a few minor issues. And the nonprofit pricing is great. The Sparkpost team is clearly committed to improving their product, and they care about their customers. For anyone who's happy to use the API for configuration, using Sparkpost is a no-brainer. We use this on all our projects to handle transactional emails, this has definitely been a useful software, it's great all round but event webhooks that are domain specific would be great.
CRM & Marketing for small businesses and marketing agencies.
What users mention about Hatchbuck See all reviews Overall, a cool solution that is well worth its investment at a fraction of the price of competitors, and a friendly team to help navigate the first steps. Lindsey has been so great and patient while we are setting up our systems and processes. Her training is easy to follow and Hatchbuck has been very user friendly and easy to train our staff. Excellent customer service and training - easy to use - great help features and video.
Desktop app for managing your accounts, apps, and workflows.
What users mention about Shift See all reviews Overall we're very happy with Shift and I can't see myself not using it. It's a simple but effective tool to consolidate your desktop and make you extremely focused on the important things. NOW, it does not work and locks up the application completely, to the point that I have no choice but to remove it from my shift. Adore the integration with apps like WhatsApp, Slack and HootSuite--it's like having my very own personalized terminal with all of the solutions I need to get my work done efficiently.
Client management for freelancers & SMBs
What users mention about HoneyBook See all reviews I LOVE how user-friendly it is. Customer service is AMAZING, I've had two different representatives reach out to me and make sure I was comfortable using the software (Thanks Mak and Lily!). I love how you put what you need and the vendors reaches out to me with their quotes and availabilities. It makes comparing quotes easy and payment function is also built in so it feels secure. Having a solid on-boarding process is crucial, and having HoneyBook helped me up my game SO much. I love, love, love how confident I feel in my processes, especially my on-boarding process.
Anti-spam filter for business email. Vital email security.
What users mention about SpamTitan by TitanHQ See all reviews It's ease of use to use, setup and maintain. The quality of the support I obtained during my trial and after is great. Constant spam emails were taking up a lot of my time as I was concerned about viruses and phishing etc. Spam Titan takes away this worry from me and allows me to focus on other aspects of my business. All the users are happy with it and that simplifies my life too. The report system is nice and the option to be able to generate or change settings directly from the previous report email is perfect.
Email management software to sync mails, contacts & calendar
Product experience analysis platform
Flexible online survey software
What users mention about Voxco Survey Software See all reviews It lacks many basic features. Their documentation is terrible, poorly written, completely lacks examples, and is poorly indexed. I appreciate field management the ease of setup and deploy surveys reporting tools is easy and we can save a model of it. If we have any problems, Voxco is there to assist and help us get back on track. The software is great but the support is the best.
Survey software for creating & distributing questionnaires
Survey software for business, public agencies & universities
What users mention about IdSurvey See all reviews I really love IdSurvey and recommend it to anyone doing a survey. No functionality to print questionary (as before in V4). Expensive token system, exclusively cloud storage of surveys (no offline as in V4). IdSurvey is also very useful in terms of quality control of the work of data collecting interviewers.
Online survey creation and data analysis
What users mention about SurveyMethods See all reviews Great service, setup was a breeze and we will use them for our annual tenant survey for the foreseeable future. Highly recommend if you're looking for a simple, affordable solution. It's relatively powerful and very affordable. The customer service SurveyMethods offers is also wonderful. It always works as you expect it to. Along with the ease of use, this is the best program of its type for any time of study from the most sophisticated to the simplest of studies.
Net Promoter Score & customer experience management software
Employee engagement, retention & satisfaction solution
360-degree feedback survey solution
People analytics & employee engagement software
What users mention about Peakon See all reviews We've used Peakon for a number of years now and found it super useful for getting constructive feedback from our staff. The tool is easy to use, insightful and good value for money. Very easy to use, nice UI and backed by solid research into what engages/motivates employees. Easy to use, lots of help if we need it. The export report is good as it is easy to present to teams for feedback.
Marketing automation platform with push notifications
Cloud based and on premise survey software
What users mention about Key Survey See all reviews They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect. We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all. Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.
Client satisfaction solution
What users mention about Centercode See all reviews The efficiency of Centercode is fantastic. Once people experienced it, they recognize the efficiency and great tools and options and love to make use of it. First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates. It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.
Employee voice & survey platform to gain actionable insights
What users mention about Employee Pulse/Surveys See all reviews The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. This is our first time doing an engagement survey and not only were they great on the technical/platform side, but they've provided valuable advice and outstanding customer support. It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Multi-channel survey & feedback platform
What users mention about Zonka Feedback See all reviews Super easy to set up on our own. Can completely customize for different needs with any type of questions which works great for multiple teams. We were really happy to discover Zonka as it offered not only full functionality as needed but also great flexibility and reporting. The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.
Online, CAPI & CATI survey software for market researchers
What users mention about Nfield See all reviews Starting working with this soft was hard at first, but as you continue it gets better and better with the help of great team. Good web project management solution. API set of calls also very rich allowing custom in-house solutions. From developers point of view we can use the same custom solutions like templates, question controls or more complex solutions like read values from a json database both online and offline too.
All-in-one market research & consumer insight platform
Survey software for business consultants and leaders
What users mention about Spark Chart See all reviews I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it. The ease of use by participants on mobile and other devices is a great plus for better response rates. I am very happy with the survey power Spark Chart gives me. Without these templates I wouldn't know where to find the best in class business surveys, much less how to put them together.
Compensation management solution
What users mention about Compport See all reviews Error reports while uploading data need to be more specific. Sometimes difficult to understand why the particular error has occurred while uploading data. Amazing: customer friendly, quick and very well theought by someone who is very experrienced in Com&Ben. Highly flexible, agile, easy to use, super efficient, super smart and makes my job easier.
Survey management solution for customer experience
Enterprise survey features without the enterprise price tag
Net Promoter Score & customer feedback collection
What users mention about Retently See all reviews I felt good about how my customers thought of my business, but it was wonderful to see it in print. There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website. Easy to use, great customer support, great UI, and did exactly what I needed it to do.
The pioneer and market leader in Experience Management
What users mention about Medallia See all reviews The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback. Having instant, constructive feedback allows us to recognize outstanding employees as well as improve our customer experience. I also love the templates that allow us to respond to customer comments. The Reps are amazing and so helpful. There are a lot of functions built into Medallia.
AI-powered surveys and agile performance management
What users mention about Winningtemp See all reviews For the employees this tool gives them an opportunity to raise their voice within different areas (anonymously) to influence the way we work. The praise function in the tool has been a success. Good quality and speed on customer support through chat and e-mail. Winningtemp also offers regular workshops on important and inspiring topics for customers, which is highly appreciated. We can also understand what we are doing good and what we should continue to do. Other benefits is the comment option.
Performance Management & Personalised Learning Platform
What users mention about FastField See all reviews I love how easy it is to customize the program to accomplish our goals. We used this to create an inspection and it came out amazing. No phone support, email response usually 1-12 hours (which can be very frustrating if issue is misunderstood). Has struggled to resolve critical bugs. The speed and ease of use was key to its success because it had to be 10x better than the previous paper system that people were accustomed to.
Employee engagement and recognition platform for enterprises
What users mention about Reward Gateway See all reviews I love that employees have the choice of how they save money instantly through the app with Instant Vouchers or with generous cashback. The overal benefits have been saving money, it's also a great employee benefit. The site has had great feedback from team members. Flexible, easy to use with a great app. Our colleagues engage with this software more than any other Benefit offering we have.
Net Promoter Score (NPS) survey platform
Customer insights & brand research survey management tool
What users mention about Qualtrics CoreXM See all reviews The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries. What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey. I love that Qualtrics is so intuitive and has so much functionality built in. I also love that they are consistently working to improve it and roll out other useful features.
AI-powered market research platform
The Smart Way to Collect and Manage Data
What users mention about Formstack Forms See all reviews Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back. Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it. It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions.
Assessment scoring, survey and feedback tool for coaches
What users mention about Assessment Generator See all reviews Excellent software, especially for type assessments. It provides great ease of use for my clients. What I like the most about Assessment Generator is the "ease of use. I was able to figure out most of it all by myself. One of the titles of the segments can be confusing causing me to waste time and creating frustration when I just want to make a simple change in a specific section in a Type-based assessment.
Survey management tool for feedback collection and analysis
Conversational survey tool
What users mention about SurveySparrow See all reviews Overall: fast, flexible with good optionality on questions. Great, responsive customer service. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused. Alternative to many of the more popular survey sights, nice look for customers.
Simplifying Business Communication
What users mention about Nextiva See all reviews The experience with Nextiva is very polished. They have clearly got a lot of experience in their field and they have fine-tuned things to ensure a great process for their clients. The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization. It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.
Online surveys, quizzes and assessments
What users mention about Survey Anyplace See all reviews I like how easy it is to customize the look and feel. I also like the logic portion of the software which allows great flexibility to set rules that change how the survey is completed. It has a lot of interesting features and a nice look and feel. When I have an issue with a survey I like to use the customer service chatbot which is very effective. I use this for creating fun surveys for my clients and their customers, mainly for customer satisfaction and feedback on how to improve services.
Collect real-time customer feedback using the NPS framework
What users mention about AskNicely See all reviews A big shout out to [SENSITIVE CONTENT HIDDEN] from their support team - just an outstanding asset to your team. What I love about AskNicely is it's simplicity and the focus on NPS. And now the ability to ask permission to use comments made in the NPS question, in our marketing is simply awesome. The think i dislike the most is the inability to manage people the away I find to be most intuitive.
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. The ability to create surveys with different features is great. I think its more appealing to customers and allows you to create based on those you are trying to reach. I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Customer and employee experience management platform.
What users mention about SoGoSurvey See all reviews Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used. It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms.
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews. M happy to report that our experience using BirdEye has been Terrific. We are thrilled at all the feedback we have received after using this software.
Custom form creation and mobile data collection software
What users mention about Fulcrum See all reviews Generally, we are very pleased with the product and have received good customer support. I am very happy with the ease-of-use of the app, data validation capabilities, the rich data deliverables that I can obtain using Fulcrum, and the streamlining of our field data collection procedures. The most useful aspect is its ease of use and ability to make changes on the fly.
Campaign management for performance marketers
What users mention about QuanticMind See all reviews Support and assistance is eager and able, however also does not appear to have full clarity into how best to optimize bids that are made counter intuitively by the platform. QuanticMind was able to prove their effectiveness and win our business by conducting a test against a previous system we had in place. The integration with our internal data was easy and seamless. This allowed us to optimize to KPIs that were unique and important to our business.
Call tracking and campaign management tool