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Top Rated Customer Journey Mapping Tools Software with Public administrations - Page 5

Last updated: September 2026

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125 software options

iwinBack logo

Customer journey automation and smart behavioural insights.

Not effectively harnessing the power of marketing automation or data analytics? This may be a function of over-complicated or unwieldy tech stacks, or it could be a marketing team that has not kept up with the times. A big part of the value we bring to our customers is simplifying by centralizing.

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Mouseflow logo

Heatmaps, Session Replay, Funnels, Form analytics and more

Mouseflow is a user behavior recording platform that helps reveal website visitors' activities through 6 types of heatmaps, non-sampled session replays, funnels, form analytics and feedback campaigns.
More than 165.000 clients trust Mouseflow to help them improve their website experiences.

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Cadena.nuaio logo
(0)

Multichannel platform to communicate with your audiences in

Cadena.nuaio is a platform that allows you to automate your Communications through multiple channels. All in one place.

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Incentivio logo

Food delivery and customer experience management tool

Incentivio is a food delivery and customer experience management software that helps restaurants handle operations related to spending management, customer engagement, and marketing, among other operations on a centralized platform. It enables staff members to configure and manage digital gift cards, loyalty bonuses, online wallets, and compensation cards.

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Dynosend logo
(0)

Customer experience automation platform

Dynosend helps businesses engage their customers with email marketing, marketing automation and contact CRM.
Send data-driven emails, sms, webhooks and slack messages in one place.

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Usermaven logo

Privacy-friendly analytics for websites and SaaS products.

Usermaven is a cloud-based analytics tool with pre-built reports to help businesses analyze the behavior of their visitors and customers. It respects the privacy and is hosted in the EU. It makes setting up the dashboard quick and easy. Users can discover the sources of traffic, the most popular pages, and the conversion-driving actions.

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Alpine Marketing logo
(0)

AIQ is revolutionizing the way businesses grow.

Alpine IQ is the leading provider of elevating business operations and consumer experiences powered by cleaned data.

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appYuser logo
(0)

Measuring and improving web performance and user experience

appYuser lets businesses measure the web performance of websites, evaluate user experience, identify areas of improvement, and calculate the impact on conversion rates.

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Customer Alliance logo

Manage feedback and reviews in a smart and simple way

Own your customer satisfaction and embrace efficiency with the all-in-one platform for customer reviews, surveys, and satisfaction metrics.

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Pega Customer Decision Hub logo
(0)

Customer engagement system with customizable taxonomy rules

Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

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Qemotion logo
(0)

Emotional and semantic analysis software

Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

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ObserviX logo
(0)

AI Marketing Analytics & Multi-Touch Attribution

ObserviX is a marketing analytics and attribution platform that connects every click to real revenue.

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EthOS logo
(0)

Great Experiences Start With Great Research

EthOS brings companies closer to their customers by capturing experiences as they happen through videos, pictures, screen recordings, and text. This rich contextual data gives organizations a deeper understanding of their customers’ real-world experiences.

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MoEngage logo

An Insights-led Customer Engagement Platform

MoEngage is an insights-led customer engagement platform for consumer brands, that empowers marketers and product owners with AI-driven insights to create cross-channel experiences that consumers love.

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Spotler Activate logo

Customer data platform for cross-media marketing

Squeezely is an online customer data platform for collecting customer data centrally. Target groups can be determined based on data points. The platform synchronizes all online channels, allowing cross-media campaigns to be executed more easily.

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Act-On logo

Growth marketing automation platform

Act-On Software is the growth marketing automation leader that offers solutions empowering marketers to move beyond the lead and engage targets at every step of the customer lifecycle.

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ChannelMix logo

End-to-end, first party marketing analytics

ChannelMix is powered by an end-to-end marketing analytics platform that aggregates, transforms, models, and visualizes data across the entire marketing and sales ecosystem.

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Adestra logo

Insights-driven email marketing platform

Adestra offers an extensive library of integrations with best-in-class tools that work into your tech stack to help you achieve your go

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Mural logo

Teamwork feels like less work with Mural.

Teamwork feels like less work with Mural, the secure, flexible, visual work platform purpose-built for collaboration. That's why we're trusted by the world’s most security-conscious enterprises.

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Ruler Analytics logo

Call tracking & marketing attribution software

Ruler Analytics is a marketing attribution software which enables SMBs to track calls & forms & so gain accurate insight into the impact of marketing campaigns

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Kitewheel logo
(0)

Real-time customer journey management

Kitewheel is a cloud-based customer journey orchestration platform for businesses in industries including retail, travel, hospitality, banking, and more. The platform utilizes artificial intelligence (AI), machine learning, and advanced analytics to help businesses map their ideal customer journey.

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Air360 logo

A privacy-first digital experience analytics

Air360 is a privacy-friendly digital experience analytics that uncovers user behavior and optimizes conversion rates.

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SketchWow logo

The most fun drag & drop diagram maker you'll ever try

SketchWow is a drag-and-drop design tool that helps users elevate visuals with hand-drawn style diagrams, workflows, infographics, content, presentations, animations, and more.

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Totango logo

Accelerate Revenues with Customer Engagement Management

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Pygmalios logo
(0)

AI-powered analytics platform for retail stores

Pygmalios is an in-store analytics platform offering AI-powered insights for physical retail spaces. It measures shopper footfall, dwell time, queue formation, and shelf availability using camera-based sensors that collect anonymous aggregate data without storing images or identifying individuals. Features include traffic and occupancy analytics, competitor price monitoring, digital signage content management, and screen performance measurement across retail locations.

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