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Top Rated Customer Journey Mapping Tools Software with Free trial - Page 4

Last updated: September 2026

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94 software options

Zoho Marketing Automation logo

Multichannel marketing automation, simplified

Zoho Marketing Automation helps businesses run and automate multichannel campaigns, nurture and score leads, track website behavior, plan marketing activities, and scale ecommerce performance. It unifies data, boosts conversions, and streamlines the entire marketing journey in one platform.

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Zoho CRM logo

Customer relationship management solution

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

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CUX logo

UX & Analytics Automation Tool

Digital Experience Analytics tool that save up to 5x time on analytics

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Netmera logo

Marketing platform to engage, convert and retain customers

Netmera is an integrated customer engagement and marketing platform that provides personalized experiences across all channels including in-app, e-mail, and SMS. It offers powerful and intelligent marketing solutions that can help businesses across various industries grow.

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Mouseflow logo

Heatmaps, Session Replay, Funnels, Form analytics and more

Mouseflow is a user behavior recording platform that helps reveal website visitors' activities through 6 types of heatmaps, non-sampled session replays, funnels, form analytics and feedback campaigns.
More than 165.000 clients trust Mouseflow to help them improve their website experiences.

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Dynosend logo
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Customer experience automation platform

Dynosend helps businesses engage their customers with email marketing, marketing automation and contact CRM.
Send data-driven emails, sms, webhooks and slack messages in one place.

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JourneyTrack logo
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Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

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Usermaven logo

Privacy-friendly analytics for websites and SaaS products.

Usermaven is a cloud-based analytics tool with pre-built reports to help businesses analyze the behavior of their visitors and customers. It respects the privacy and is hosted in the EU. It makes setting up the dashboard quick and easy. Users can discover the sources of traffic, the most popular pages, and the conversion-driving actions.

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Cemantica logo
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Customer Journey Management Platform

Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

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MessageGears logo
(0)

Data activation and engagement

MessageGears is the data activation and engagement platform that helps enterprises harness their data by streamlining the tech stack.

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appYuser logo
(0)

Measuring and improving web performance and user experience

appYuser lets businesses measure the web performance of websites, evaluate user experience, identify areas of improvement, and calculate the impact on conversion rates.

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Customer Alliance logo

Manage feedback and reviews in a smart and simple way

Own your customer satisfaction and embrace efficiency with the all-in-one platform for customer reviews, surveys, and satisfaction metrics.

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Pega Customer Decision Hub logo
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Customer engagement system with customizable taxonomy rules

Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

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Qemotion logo
(0)

Emotional and semantic analysis software

Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

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ObserviX logo
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AI Marketing Analytics & Multi-Touch Attribution

ObserviX is a marketing analytics and attribution platform that connects every click to real revenue.

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MoEngage logo

An Insights-led Customer Engagement Platform

MoEngage is an insights-led customer engagement platform for consumer brands, that empowers marketers and product owners with AI-driven insights to create cross-channel experiences that consumers love.

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Mural logo

Teamwork feels like less work with Mural.

Teamwork feels like less work with Mural, the secure, flexible, visual work platform purpose-built for collaboration. That's why we're trusted by the world’s most security-conscious enterprises.

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Scuba logo
(0)

Transform customer experience with continuous intelligence

Scuba Analytics is a customer journey analytics tool that allows you to run no-code queries against time-series data, so you can get answers about your most pressing data questions in a matter of seconds. And Scuba can also be provisioned in your cloud provider of choice.

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Pygmalios logo
(0)

AI-powered analytics platform for retail stores

Pygmalios is an in-store analytics platform offering AI-powered insights for physical retail spaces. It measures shopper footfall, dwell time, queue formation, and shelf availability using camera-based sensors that collect anonymous aggregate data without storing images or identifying individuals. Features include traffic and occupancy analytics, competitor price monitoring, digital signage content management, and screen performance measurement across retail locations.

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