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Top Rated Reputation Management Software with Customer experience management - Page 4

Last updated: May 2026

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105 software options

Locobuzz logo

Digital customer experience management

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Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

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Nuvi logo

Social data monitoring, reputation management using insights

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See when someone reviews your business across 29 different review platforms and respond to them in one easy-to-use interface.

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Percolate logo

Leading Marketing Orchestration Platform for the Enterprise

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Percolate is purpose-built to help marketers deliver coordinated, efficient, and intelligent campaigns and content at scale.

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Rating Captain logo

Elevate Your Digital Presence

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Rating Captain arms you with the dual force of feedback and visibility tools, ensuring your business thrive both online and within the community.

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Customer Alliance logo

Manage feedback and reviews in a smart and simple way

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Own your customer satisfaction and embrace efficiency with the all-in-one platform for customer reviews, surveys, and satisfaction metrics.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Verified Reviews logo

Review management software with rich snippets

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Verified Reviews is a web-based customer review management software designed to help eCommerce businesses and retailers control the visibility of brands and optimize conversion rates by collecting, moderating, and publishing authentic reviews from consumers. It lets teams enhance online reputation and image, improve SEA and SEO performance, and retain and re-engage customers.

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pulseM logo

Reputation management tool for home service businesses.

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pulseM offers home service companies a powerful platform to automate review generation, enhance their online reputation, and elevate the overall customer experience.

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SmartCustomer logo

Reviews collection, management, and publishing platform

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The customer reviews platform where millions of buyers and businesses worldwide come together.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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Podium logo

AI-enabled lead management and conversion platform

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Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.

Automatically send every customer a review request at the exact right moment, so they can leave you a review in 20 seconds. Then, reply to every lead with AI.

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Optiimus logo
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Cloud-based online reputation and review management software

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Optiimus is a cloud-based online reputation and review management software designed for healthcare practices, including doctors, dentists, and other providers that helps collect patient reviews automatically and manage their online presence.

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Subsig logo
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Brand reputation & AI visibility management

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Subsig is a reputation management platform that centralizes reviews and social mentions from various sources. It tracks brand ratings, sentiment, and mentions across review sites and social media, sending real-time alerts for new reviews or competitor activity. Subsig identifies competitors via mentions, highlights visibility gaps, and uses generative optimization to enhance how AI tools display and describe products in search results.

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EngagePackage logo
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Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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Revyoo logo
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Reputation and review management solution

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Revyoo is a reputation management platform that helps businesses manage customer reviews and brand mentions across the market leading review platforms. Teams can integrate the system with leading review sites including Google, Facebook, Trustpilot, TripAdvisor, Airbb, Yelp, Hotels.com and more.

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BrandYourself logo
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Reputation management solution for professionals

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BrandYourself is a reputation management solution, which enables consultants, careerists, freelancers, entrepreneurs, and other professionals to maintain web presence across Google results, social posts, and images. The platform identifies exposed confidential details and lets users remove them to protect themselves from risks such as hacks, spam, and identity theft.

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Online Reputation Management logo
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AI-driven brand reputation monitoring

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Online Reputation Management (ORM) is a solution that helps streamline reputation management using review monitoring, AI responses with bulk responding, sentiment analysis, and competitor analysis. The software centralizes feedback from multiple sources and suggests appropriate responses that match brand tone. Businesses can track competitor performance, categorize reviews by topic, and transform customer feedback into actionable insights for operational improvements.

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Crowd Analyzer logo
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Advanced arabic media intelligence and sentiment analysis

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Crowd Analyzer is a comprehensive monitoring and analytics platform that transforms data into actionable insights for strategic advantage. It provides users advertisement insights for optimal performance, integrating and utilizing data APIs. Crowd Analyzer is an Arabic-focused social media monitoring platform, empowering brands across the MENA region with AI-driven tools to track, analyze, and elevate brands.

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ORM Service logo
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Done-for-you online reputation management service

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ORM Service is a reputation management platform combining software tools and team support to help businesses monitor and manage reviews. Its dashboard aggregates reviews from Google, Yelp, Facebook, Tripadvisor, and more, enabling businesses to track ratings and respond to feedback. Features include real-time alerts for negative reviews, benchmarking to compare performance, and automated review requests with customizable QR codes.

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RapidNPS logo
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Real-time customer satisfaction tracking tool

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RapidNPS is a tool for monitoring customer satisfaction through the Net Promoter Score (NPS), helping businesses measure and improve customer loyalty.

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Buzzmonitor logo
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AI-powered all-in-one solution for social media & CX!

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Buzzmonitor is an all-in-one platform for brands to optimize their digital presence with AI-driven insights. It combines social media monitoring, multichannel customer service, analytics with real-time reports, dashboards, post scheduling, and advanced data analysis.

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Cacao logo
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Multi-location Google review management platform

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Cacao centralizes all Google reviews, ratings, and location performance metrics into a single dashboard, making it easier for operations, marketing, and customer experience teams to monitor reputation across every store.

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