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Donately

Online fundraising for nonprofits, businesses & individuals

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Table of Contents

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Donately - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Donately overview

Based on 179 verified user reviews

What is Donately?

By industry, Donately reviewers are most commonly professionals in non-profit organization management (55%). The most frequent use case for Donately cited by reviewers is fundraising (59% of reviewers).

What do users say about Donately pricing?

Most reviewers indicate that Donately provides strong value for money due to affordable, scalable pricing and low fees, but some reviewers feel the fees are higher than competitors and entry pricing can be steep for nonprofits.

Starting price

99flat rate /
per month

view pricing plans

try for free

Pros & Cons

Donations and Donors

Fundraising Campaigns

Features

Integrations

Pricing

Payment Options

Donately’s user interface

Ease of use rating:

4.4

(179)

Donately pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(86)

5(92)

What do users say about Donately?

Select to learn more

Who uses Donately?

Based on 179 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Nonprofit Organization Management

Religious Institutions

Marketing and Advertising

Higher Education

Others

Use cases

Fundraising

Nonprofit

Donation Management

Fundraising & Donor Management

Peer-to-Peer Fundraising

Donately's key features

Most critical features, based on insights from Donately users:

Payment processing

4.7

(29)

For nonprofits

4.6

(28)

Donor management

4.2

(21)

Campaign management

4.2

(21)

Contribution tracking

4.9

(17)

Receipt management

4.6

(14)

All Donately features

Features rating:

4.1

(179)

Electronic payments

4.7

(7)

Donation tracking

4.2

(9)

Dashboard

4.9

(9)

Customizable reports

5.0

(1)

Mobile giving

4.6

(5)

Online giving

4.4

(8)

Fundraising management

4.4

(10)

Reporting/Analytics

4.5

(11)

Recurring giving

5.0

(10)

Online forms

4.8

(9)

Mobile access

4.9

(8)

Reporting & statistics

4.1

(8)

Customizable forms

4.0

(4)

Customizable branding

4.0

(6)

Third-Party integrations

(0)

Gift matching management

5.0

(1)

Goal setting/tracking

(0)

Social media integration

5.0

(1)

Member database

(0)

Membership management

(0)

Recurring/Subscription billing

(0)

Real-Time reporting

(0)

Personalization

(0)

Real-Time analytics

(0)

Accounting integration

(0)

ACH payment processing

(0)

Activity dashboard

(0)

Alerts/Notifications

(0)

API

(0)

Campaign analytics

(0)

Campaign planning

(0)

Communication management

(0)

Contact management

(0)

Credit card processing

(0)

CRM

(0)

Customizable fields

(0)

Customizable templates

(0)

Data import/export

(0)

Dues management

(0)

Event ticketing

(0)

Forms management

(0)

Donately alternatives

Donately

4.4

(179)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.4

Customer Support

4.5

Givebutter

4.8

(871)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Donorbox

4.8

(624)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

DonorPerfect

4.5

(1.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Donately pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Free

0.00

Features included:

Unlimited fully customizable donation forms (embedded or hosted)
Recurring giving & subscription-style donations
Peer-to-peer & team fundraising
Unlimited campaign pages with live progress tracking
Automated receipts & acknowledgments
Real-time reporting with data exports
CRM & marketing integrations (HubSpot, Salesforce, Zapier, etc.)
Donor-covered fee option to increase net revenue
Ticketing / Memberships / Cart Items
No setup fees or contracts
Personalized onboarding & fundraising strategy resources

Lower Fees

Per month

Features included:

Unlimited fully customizable donation forms (embedded or hosted)
Recurring giving & subscription-style donations
Peer-to-peer & team fundraising campaigns
Unlimited campaign pages with live progress tracking
Donor dashboards & self-service accounts
Automated receipts & acknowledgments
Real-time reporting with data exports
Donor-covered fee option to increase net revenue
Ticketing / Memberships / Cart Items
Unlimited users & admin access
Multi-currency & international payment support
ACH, Apple Pay, Google Pay & credit card processing
No setup fees or contracts
Webhooks and API access for custom integrations
Personalized onboarding & fundraising strategy resources

No Fees

5,000

One-time payment

Features included:

Unlimited fully customizable donation forms (embedded or hosted)
Recurring giving & subscription-style donations
Peer-to-peer & team fundraising campaigns
Unlimited campaign pages with live progress tracking
Donor dashboards & self-service accounts
Automated receipts & acknowledgments
Real-time reporting with data exports
CRM & marketing integrations (HubSpot, Salesforce, Zapier, etc.)
Ticketing / Memberships / Cart Items
Unlimited users & admin access
Multi-currency & international payment support
ACH, Apple Pay, Google Pay & credit card processing
No setup fees or contracts
Personalized onboarding & fundraising strategy resources

Enterprise

No pricing info

Features included:

Avanced Page Customization
Avanced Support for Integrations
Customizable Donation Forms
Dedicated Account Representative
Donation Form Themes
Donation Pages
Donation Reciepts
Embeddable Forms
Expert Fundraising Advice.
Peer-to-Peer Fundraising
Recurring Donations. Mobile Responsive
Text Messages Engagement

User opinions about Donately price and value

Value for money rating:

4.4

Of 29 reviews that provide robust commentary on Donately's price and value, 78% mention it in a positive light.

Most reviewers indicate that Donately offers strong value for money, highlighting its affordable, scalable pricing, low or no fixed fees, and clear, fair fee structure. They appreciate the low processing and service fees, which help keep administrative costs down, and find it especially suitable for startups and smaller nonprofits. Some users report satisfaction with the free version and free trial options. However, some reviewers feel the fees are higher than competitors, particularly for nonprofits, and mention that entry pricing can be steep or that the platform is more expensive than similar alternatives.

, and

To see what individual users think of Donately's cost and value, check out the review excerpts below.

“Donately is a very good software for those who need a free tool and a robust software for those who need more bells and whistles and wish to pay for it.”

Terry S.

Director of Development

“I've worked with several start-up organizations over the past couple years and found that Donately fits the goal every time for those org's that need a professional and functional platform that is priced to scale with you.”

Patrick K.

Nonprofit Consultant

“Entry pricing is steep.”

Andy L.

Creative Director

Donately integrations (48)

Integrations rated by users

We looked at 179 user reviews to identify which products are mentioned as Donately integrations and how users feel about them.

Klaviyo

Integration rating: 4.0 (1)

“This helps us set up automatic donor thanks you emails and flows. This integration sometimes mysteriously breaks, which is bad on the fundraising front.”

Rebecca E.

Director

HubSpot CRM

Integration rating: 5.0 (1)

“The integration was a breeze to set up and did not require any more maintenance”

Rachel K.

VP, Marketing

Stripe

Integration rating: 5.0 (3)

Squarespace

Integration rating: 5.0 (2)

PayPal

Integration rating: 5.0 (2)

WordPress

Integration rating: 5.0 (1)

Wix

Integration rating: 5.0 (1)

Google Analytics 360

Integration rating: 5.0 (1)

Zapier

Integration rating: 5.0 (1)

Salesforce Platform

Integration rating: 4.0 (1)

Donately customer support

What do users say about Donately customer support?

Customer support rating:

4.4

We analyzed 29 verified user reviews to identify positive and negative aspects of Donately customer support.

Widespread user sentiment highlights fast, responsive, and helpful customer support, often resolving issues within hours.

A significant portion of users appreciate the friendly, knowledgeable support team that provides effective solutions promptly.

Support options

Email/help desk

Chat

Knowledge base

Faqs/forum

Phone support

24/7 (live rep)

Training options

Documentation

Live online

Webinars

Videos

To see what individual users say about Donately's customer support, check out the review snippets below.

“The application has many features to suit our needs and their support response time has been less than 24 hours, and often within a couple of hours.”

Tim L.

Self Employed - Web Dev - System Admin

“We also get top-notch customer service - The support staff is super responsive and always gets me the answers I need.”

Jason L.

Director of Mobilization

“We had a couple of issues early on in the process (our fault) that were attended quickly by a real human which was great!”

Brandon S.

Executive Director

Donately FAQs

Q. Who are the typical users of Donately?

Donately has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What is Donately used for?

Donately is an online, mobile-optimized nonprofit fundraising platform designed to help organizations collect and manage digital donations. Built for nonprofits, schools, churches, and mission-driven teams, Donately provides customizable donation forms, branded campaign pages, recurring giving tools, and peer-to-peer fundraising capabilities. Donation forms can be embedded directly into an existing website or hosted independently, allowing organizations to maintain full branding control without requiring a developer. The donation flow is flexible, supporting multiple giving frequencies, custom steps, eCards, and additional giving options through cart items such as tickets or merchandise — all within a single checkout experience. To support campaign execution, Donately offers structured campaign templates and access to a Campaign Marketplace with ready-to-use templates and playbooks designed to help teams launch faster. The platform integrates natively with tools such as Salesforce, HubSpot, Mailchimp, and Google Analytics, with additional connections available through Zapier and open API access for custom integrations. Donately includes real-time, filterable reporting with exportable donor data, automated donation receipts, and donor dashboards for managing recurring gifts and contribution history. All pricing tiers include the same full feature set, with platform fees ranging from 4% to 0%. Every organization receives access to real, human customer support to assist with setup, troubleshooting, and ongoing fundraising needs.

Q. What are the benefits of using Donately?

Customizable Donation Forms That Fit Your Website: Create fully branded donation forms that can be embedded directly on your website or hosted independently. Customize donation frequencies, steps in the giving flow, suggested amounts, and add options like eCards to match your campaign needs.

Flexible Campaign Pages & Ready-to-Use Templates: Launch peer-to-peer, event, or seasonal campaigns with branded campaign pages. Access structured templates and fundraising playbooks through the Campaign Marketplace to help your team launch faster with proven frameworks.

Diversified Giving with Cart Items: Offer more ways for donors to give through cart items, allowing tickets, merchandise, sponsorships, and additional contributions within a single checkout experience.

Seamless Integrations & Open API Access: Connect Donately with Salesforce, HubSpot, Mailchimp, Google Analytics, and other leading tools. Build custom workflows through Zapier or leverage the open API for tailored integrations that fit your existing tech stack.

Recurring Giving & Automated Receipts: Support one-time and recurring donations with automated donation receipts and confirmation emails, helping streamline donor communication and reduce administrative workload.

Filtered Reporting & Exportable Data: Access real-time reporting with filtering capabilities and exportable donor data to track performance, manage records, and support financial reconciliation.

Real Human Customer Support: Every organization receives access to responsive, human customer support — whether you’re launching your first form or managing complex campaigns.

Transparent Pricing with Full Feature Access: All pricing tiers include the same full feature set, with platform fees ranging from 4% to 0%, allowing organizations to scale without feature restrictions.

Q. What languages does Donately support?

Donately supports the following languages:
English

Q. Does Donately offer an API?

Yes, Donately has an API available for use.

Q. What level of support does Donately offer?

Donately offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)