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Funraise

Fundraising technology: donation forms & donor management

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Funraise Pricing, Features, Reviews and Alternatives

Funraise product overview

What is Funraise?

Funraise is a complete nonprofit fundraising platform that hosts advanced fundraising features inside a user-friendly web platform. Features include donations forms, wealth screenings, peer-to-peer fundraising websites, email automation, donor management, fundraising data analytics, and a variety of integrations—all at a range of price points, including Funraise Free.

Key benefits of using Funraise

  • Features and pricing levels (starting at free!) for nonprofits of all sizes and stages of growth.

  • Customize donation forms that can be embedded on any website.

  • Build standalone branded donation pages, easily shareable through social, email, and website linking.

  • Create peer-to-peer fundraising websites made for customization.

  • Streamline donor management with Funraise's CRM and automated retention tools.

  • Connect Facebook and Funraise to expand campaign reach and get donation data for multi-channel success.

  • Act on donors' capacity with leading wealth reporting technology.

  • Use Funraise's donation analytics to reveal trends and monitor fundraising performance.

  • Activate integrations with tools you use everyday, like Salesforce, Facebook, Mailchimp, and QuickBooks.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    Documentation
    Live Online
    Videos

    Funraise pricing information

    Value for money

    4.7

    /5

    72

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Funraise features

    Functionality

    4.4

    /5

    72

    Total features

    31

    5 categories

    Most valued features by users

    Event Management
    Membership Management
    Donor Management
    Mobile Access
    Online Giving
    Pledge Management
    Campaign Management
    Payment Processing

    Functionality contenders

    Funraise users reviews

    Overall Rating

    4.7

    /5

    72

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.1/10
    Rating distribution

    5

    4

    3

    2

    1

    54

    15

    3

    0

    0

    Pros
    Our donors are happy, our accountant is happy, and I am happy with how little I need to do because everything runs automatically.

    LS

    Lindsey S.

    Funraise is a great solution for our organization. We made the decision to switch to Funraise in search of great customer service and consistent functionality and we've gotten that.

    MG

    Megan G.

    The integration features are easy, reporting is beautiful, and customer support is the best. I know the people on my team at Funraise are there for us and want us to succeed.

    CD

    Christina D.

    Cons
    It is difficult to make corrections in data and the search bar does not work particularly well. Double-processed some recurring donations.

    AR

    Anonymous Reviewer

    The biggest downside is that there is no way for donors to update their recurring donations themselves, but I've been told for months that this is in the works.

    JH

    Jake H.

    When donations are dumped into salesforce, the campaign titles aren't exactly the same however I think this is a salesforce issue.

    FB

    Federica B.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The one you've been looking for

    Reviewed 2 years ago

    Funraise has become a tremendous support system upon which to build our marketing and fundraising efforts. Their teams are friendly and responsive, and they are constantly providing free knowledge and resources which help inform our efforts. The platform is constantly improving as well, with new releases regularly.

    Pros

    Funraise combines every tool a non-profit organization may need to be successful into one easy-to-use platform, at a reasonable price point. Being able to manage donation forms, email automation, peer-to-peer fundraising and donation data analytics in one place is a welcomed addition to our tool kit and is already paying dividends.

    Cons

    There's not much to dislike. It's very intuitive and easy to use, even right out of the box. An end-to-end SMS marketing approach would be a nice feature addition that would help enhance donor communication.

    Vendor response

    Drew, as always, we appreciate your "funpraise". We love working with such forward-thinking and invested organizations and look forward to a long relationship with you and your team!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Great platform, lacking quality customer service.

    Reviewed 3 years ago

    I really enjoy their platform, but I think they need to invest in training their staff how to handle problems better.

    Pros

    The back end usability is easy and quick to learn. The widget to collect donation directly on our website has been wonderful. The campaign page features have been perfectly suited to our needs.

    Cons

    The customer service if there's a problem is dreadful. We had tens of thousands of fraudulent charges happening at one point and it took two weeks for them to enable the reCaptcha feature for us to put on our donation form and then another six weeks to remove the charges and donor profiles that were created from each of them. During all of that time they only let me know the state of where things were at if I reached out to them. Each time I was left with no timeline on when the problem would be resolved.

    Vendor response

    We're so glad you love our platform, and we're grateful every day that we get to work with you. Regarding our Customer Success team, we hope you know you've had a positive impact on them and your fellow Funraise customers! The fix that we implemented for you is being used by others, so we thank you for bringing us the issue. Our Customer Success response guidelines have been revamped due to your frustration as we want all our nonprofits to feel empowered and informed. And mostly, we have a renewed sense of purpose when it comes to how our product works every day for real nonprofiteers like you.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Great Customer Service From [SENSITIVE CONTENT HIDDEN] and others

    Reviewed a year ago

    The customer service and patience from [SENSITIVE CONTENT HIDDEN] has been the best part of it. His help, knowledge and responsiveness is what makes Funraise worth the cost. Another program might have more bells and whistles -- but a young man who responds like he does -- is the bells and whistles.

    Pros

    As a development professional I appreciate that their is a free version for less experienced people.

    Cons

    The software seems to not have been designed for experienced Development professionals who want to use the features and events that other platforms like Greater Giving provide. Limited customization, limited buttons, etc. That being said you should design your software to ask the user what are you trying to do and then take them through the steps, IE. Are you holding a gala? Yes. Do you have an auction at your gala YEs....then you build a skeleton platform for them. Why don't you send me emails using your own platform. I set up a page for example? then you send me an email afterwards and on a regular basis that walks me through another feature I can or should be suing. There's just too much to discover on my own.

    Vendor response

    Hi Lori, thanks for your feedback! We just want to note that it sounds like you're utilizing a limited set of Funraise features based on your plan, but there's lots more... as you noted. "There's just too much to discover on my own." To help out, we'd love to provide an advanced demo to help you take advantage of everything Funraise has to offer and show you how Funraise is powering international organizations raising millions online. We'll reach out to schedule a call. Thanks again!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A Wonderful Fundraising Software

    Reviewed a year ago

    Overall, our experience with Funraise has been excellent. We've grown a lot over the past 3+ years and so has Funraise. It has been so great to continually increase our utilization of Funraise as they have added new features and updates, which they do so regularly. One of the most important factors in choosing a platform for me is knowing I will have quality customer support to help me when I run into problems or questions - and Funraise excels with this!

    Pros

    Funraise works so well with our website and our CRM. Donation forms are easy to create and embed in our website even for those of us who are not web developers, and when a donor gives on that form, the donation automatically is entered into our CRM, Salesforce. Additionally, Funraise offers many other features such as customizable peer-to-peer platforms, automated emails, event ticketing, and more. Their customer support team is excellent and always promptly responds to inquiries and actively helps to solve any problems we have come across.

    Cons

    The one feature we would really love to have access to but do not would be an online portal system for donors to manage their recurring donations and payment methods.

    Vendor response

    Thank you so much for the feedback, Emily! It has been a pleasure for our team to see Compassion First grow, and we hope you'll keep wishing for that one feature you're looking for... you may get your wish sooner than you think!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A NIGHT AND DAY DIFFERENCE

    Reviewed a year ago

    It's been amazing really! Everything is very professional and secure. When it comes to our financial supporters, we desire the highest quality transaction process and Funraise has gone above and beyond. We loved the CROWDFUNDING feature along with the new FACEBOOK integration. We also love how you can set up separate funding campaigns and easily keep track of the progress.

    Pros

    We love how user friendly and organized everything is with FUNRAISE! Seriously a "Night and Day" difference between Funraise and our previous software!

    Cons

    Honestly we have yet to experience anything negative about Funraise.

    Vendor response

    Thank you for the feedback and encouragement! Our team does our best every day to bring you the best experience and tools possible. Thank you for your support and for the work you do!

    Funraise FAQs and common questions

    Q. What type of pricing plans does Funraise offer?

    Funraise has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Funraise?

    Funraise has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Funraise support?

    Funraise supports the following languages:
    English


    Q. Does Funraise support mobile devices?

    Funraise supports the following devices:
    Android, iPhone


    Q. Does Funraise offer an API?

    No, Funraise does not have an API available.


    Q. What other apps does Funraise integrate with?

    Funraise integrates with the following applications:
    Authorize.Net, Constant Contact, PayPal, FullContact, QuickBooks Online Advanced, Blackbaud Raiser's Edge NXT, Stripe, Salesforce Sales Cloud, Klaviyo, Meta for Business, Quickbooks Online, Mailchimp, Braintree, Shopify


    Q. What level of support does Funraise offer?

    Funraise offers the following support options:
    Phone Support, Knowledge Base, Email/Help Desk, Chat

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