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Planning Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An all-in-one church management software for every ministry.
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Planning Center - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Planning Center overview



Based on 1135 verified user reviews
What is Planning Center?
Planning Center is a church management tool offering key features such as worship planning, volunteer management, mobile access, member communication, and a member directory, among others.
Who uses Planning Center?
By industry, Planning Center reviewers are most commonly professionals in religious institutions (57%). The most frequent use case for Planning Center cited by reviewers is church management (85% of reviewers).
What do users say about Planning Center pricing?
Some reviewers find Planning Center cost-effective due to its modular pricing and flexibility, and they appreciate the free trial options. However, some users report that costs add up quickly and feel the tiered pricing can be expensive for smaller organizations.
What are the most popular integrations for Planning Center?
The Planning Center integrations most frequently cited by reviewers are: ProPresenter (a church presentation product rated 4.6 out of 5 for its integration with Planning Center), Clearstream (a church management product, 5.0), and Mailchimp (an email marketing product, 4.6).
Starting price
Pros & Cons
Coordination
Timetabling
Resources
Stability
Affordability
Accessibility
Planning Center’s user interface
Planning Center pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about Planning Center?
Users report Planning Center streamlines church volunteer coordination, service planning, and team management, allowing them to schedule, communicate, and track availability efficiently. They find it valuable for organizing worship teams, managing music resources, and keeping all service details in one place, which helps everyone stay informed and prepared. They appreciate the integration of multiple modules for events, giving, and member management.
Some say the interface is generally intuitive, but they experience a learning curve and occasional navigation challenges, especially with advanced features. They mention minor bugs, module inconsistencies, and note that pricing can add up as more features are used.
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Who uses Planning Center?
Based on 1,135 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Planning Center's key features
GetApp's analysis of 84 verified user reviews collected between July 2021 and January 2025 identifies Planning Center's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Planning Center's worship planning capabilities. They find it intuitive to set up services, add teams, and automate scheduling. Users report that the online calendar helps organize times, places, and tasks, while the built-in music database simplifies accessing and modifying songs. They highlight the integration with ProPresenter and the ability to attach files and links. Users feel it enhances communication and reduces printing needs, making worship planning efficient and organized. Of the 38 Planning Center users who gave detailed accounts of their use of Worship Planning, 100% rated this feature as important or highly important.

Marie J.
CEO
Mitchell H.
Worship and Families Pastor
Reviewers indicate Planning Center's volunteer management tools are valuable for scheduling and communication. They appreciate the ability to block out dates, track volunteer history, and manage large groups with ease. Users find the system helpful for sending reminders, checking backgrounds, and monitoring participation. They say it simplifies scheduling musicians, technicians, and other roles, ensuring all services are fully staffed and organized. Of the 23 Planning Center users who gave detailed accounts of their use of Volunteer Management, 100% rated this feature as important or highly important.
See related user reviews
Mitchell H.
Worship & Families Pastor
Jonathan A.
Tech Director
Users report that Planning Center's mobile access is highly convenient for on-the-go management. They appreciate the ability to view schedules, download chord charts, and practice songs via the app. Reviewers find the mobile and iPad apps useful, though some mention occasional bugs and limitations. They say mobile access encourages active participation and keeps church members connected, allowing them to plan and organize from anywhere. Of the 29 Planning Center users who gave detailed accounts of their use of Mobile Access, 93% rated this feature as important or highly important.
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Jennifer H.
Contemporary Worship Leader
Justin R.
Church Administrator
Reviewers feel Planning Center's member communication tools are effective for staying in touch with volunteers and congregants. They highlight the integration with MailChimp, built-in emailing, and texting capabilities. Users appreciate the ease of sending mass communications, creating templates, and tracking responses. They mention some limitations with the email system and texting to certain carriers but find the overall communication tools helpful for organizing and coordinating events. Of the 26 Planning Center users who gave detailed accounts of their use of Member Communication, 92% rated this feature as important or highly important.
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Sean L.
Executive Director
Robert T.
Pastor
Reviewers indicate Planning Center's member directory is useful for managing contact information and household data. They appreciate the ability to compile lists, contact members, and update information easily. Users find the search function and self-update capabilities helpful. They mention some challenges with regulating access to information but overall find the directory important for keeping track of members and facilitating communication within the church. Of the 20 Planning Center users who gave detailed accounts of their use of Member Directory, 90% rated this feature as important or highly important.

See related user reviews
Patrick W.
Self

Autumn W.
Owner
All Planning Center features
Features rating:
Planning Center awards
Planning Center alternatives
Planning Center pricing
Pricing plans
Pricing details:
User opinions about Planning Center price and value
Value for money rating:
Of 112 reviews that provide robust commentary on Planning Center's price and value, 59% mention it in a positive light.
Some reviewers find Planning Center to be cost-effective due to its modular setup, allowing them to pay only for the features they use. They appreciate the flexibility to expand functionality as needed without incurring unnecessary costs. Users think the sliding pricing structure and the option to try apps for free for a month are beneficial, especially for smaller churches. They say the software saves them money compared to previous systems and offers good value for the monthly fees, considering the range of features and excellent customer service.
However, some users report that the cost can add up quickly, especially when adding multiple apps or features. They feel the tiered pricing structure can be expensive for smaller churches or organizations with fluctuating attendance. Some reviewers indicate that the need to purchase additional modules for specific functionalities can be frustrating and costly. They also mention that the lack of a comprehensive free trial version and the high cost of certain features can be a drawback. Overall, while many users find Planning Center to be a valuable investment, others feel the pricing could be more accommodating.
, and
To see what individual users think of Planning Center's cost and value, check out the review excerpts below.
Planning Center integrations (38)
Integrations rated by users
We looked at 1,135 user reviews to identify which products are mentioned as Planning Center integrations and how users feel about them.
Integration rating: 4.6 (19)
“It isn't a 100% necessary integration but makes our setup in ProPresenter a lot easier. It works well but occasionally does kick us out or get glitchy, not sure whether this is on ProPresenter or Planning Center's end.”
“On ProPresenter I can click one button and have everything I set in Planning Center connected instantly. This has saved me hours of time.”
“I tried integrating these products, but I had trouble using it effectively. Propresenter wasn’t easy to use with this. ”
“This makes it extremely easy to plan a service in Planning Center and import that plan into ProPresenter.”
“Being able to just pull in a plan is vital for setting up our worship services. ”
“After creating my service plan in PCO, I can easily import it in ProPresenter.”
Ceci P.
Creative Director
Integration rating: 4.5 (15)
“I don’t know if I add someone in planning center if they get added to Clearstream or visa versa. It automatically added everyone and there was no way to choose.”
“This texting service works well with planning center. Being able to communicate on multiple fronts is crucial.”
“We are now utilizing Clearstream's 5 phone number plan and are using texting, linked with PCO much more often.”
“We use Clearstream to communicate and interact with our new families and first time guests. ”
“Clearstream helps is communicate with our congregation quickly and follow up with guests. ”
Nathaniel O.
Senior Pastor
Integration rating: 4.9 (8)
“Protecting our children, young people and members is our highest priority! Having the ability to integrate Checkr into Planning Center for seamless background check processing and tracking makes life so much easier! ”
“Knowing that those working with our minors have cleared a BG Check is a must and Checkr is very affordable. ”
“They integrate seamlessly to help us stay up to date with background checks”
Justin R.
Church Administrator
Integration rating: 4.9 (7)
“Stripe is the payment processor for Planning Center and has been a tremendous tool for us to track recurring giving, online giving, and giving in general. ”
Crystal K.
Finance Manager
Integration rating: 3.8 (10)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Planning Center customer support
What do users say about Planning Center customer support?
Customer support rating:
We analyzed 35 verified user reviews to identify positive and negative aspects of Planning Center customer support.
Widely noted by reviewers, Planning Center's customer support is fast, responsive, and consistently helpful via email.
A significant portion of users appreciate the detailed tutorials, training resources, and active online help channels like Slack.
A minority of users mention difficulty reaching live support by phone and express a desire for more direct, real-time assistance.
Support options
Training options
To see what individual users say about Planning Center's customer support, check out the review snippets below.
“All the apps are easy to use, come with detailed tutorials so anyone can learn quickly, was able to be implemented into our website well, you can pick and choose which apps you want and skip the ones you may not need, and the customer service was fantastic at replying to support emails. Plus the church center app that can go on your phone makes utilizing these apps easy and cosmetically pleasing.”
Aaron S.
Pastor
“The online help is very useful, the support team responds quickly (I think their target is within 2 hours), and the Slack channel helps glean ideas from other users.”
Dave A.
Business Administrator
“Also, I had a bug on Chrome that I reported to customer service, and never heard back from them.”
Alan L.
Associate Pastor, Music & Worship
Planning Center FAQs
Planning Center has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. What is Planning Center used for?
Planning Center’s the all-in-one church management software that helps churches help people. It gives leaders, teams, and congregants a single place to organize, connect, and get involved. No matter your size, Planning Center’s the easy-to-use platform for: - Scheduling volunteers - Accepting online donations - Creating event signups - Establishing safe and secure family check-ins And so much more! Find out all you can do from the freedom of a 30-day trial. No credit card needed! And, when you’re ready to upgrade, you only pay for what you need, when you need it, and cancel whenever you want.
Q. What are the benefits of using Planning Center?
- Welcome children to a safe environment using secure check-ins and require background checks for every volunteer with Check-Ins.
- Organize get-togethers, classes, camps, and VBS with an easy signup process through Registrations.
- Keep families engaged, follow up with first-time guests, and send invitations with People's automations.
- Help people stay connected by offering event signups, recorded sermons, and much more on the free mobile app and web experience, Church Center.
- Allow volunteers to set their availability and organize schedules and Plan services months in advance, organize volunteer schedules, and allow volunteers to set their availability through Services.
- Host event request forms, plan events, manage rooms and resources, and get a central view of everything at your church with Calendar.
Q. Who are the typical users of Planning Center?
Planning Center has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Planning Center support?
Planning Center supports the following languages:
English
Q. Does Planning Center support mobile devices?
Planning Center supports the following devices:
Android, iPad, iPhone
Q. Does Planning Center offer an API?
Yes, Planning Center has an API available for use.
Q. What other apps does Planning Center integrate with?
Planning Center integrates with the following applications:
MediaShout, Checkr, ProPresenter, Clearstream, Kindrid, Proclaim by Logos, Stripe, Pushpay, PastorsLine, Text In Church, Mailchimp, Aware3, Subsplash
Q. What level of support does Planning Center offer?
Planning Center offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base
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