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Work Order and Field Service Management Made Easy
BlueFolder Pricing
Pricing overview
Value for money rating
4.7
/5
33
Price starts from
175
Per month
Flat Rate
Pricing details
What users say
Robert B.
CA
Chris A.
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Reviewers who mentioned pricing said:
Robert B.
Verified reviewer
Recreational Facilities and Services, 1-10 employees
Review source
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I have been a user of Blue Folder since 2009. I have always kept an eye out for other applications to make sure I was get the best bang for my buck. I have spent hundreds of hours testing other systems and I can tell you this app is the only one that makes it easy and a very short learning period on how to use the app. The best feature they have is the customer notifications. That alone is worth the price. They make it so easy to communicate to my customer and they tell me that they love it!! Our customers are aware of what is going on every step of the way.
Customer Notifications Ease of use Very pleasing to look at The customer support team treats me like a family member and not just another customer. The get customer service beyond just being there when needed.
At the time there is no way to accept online payments. But they have told me that is in the works.
Thank you for your positive review and being our customer for the last 7 years. We are pleased that we have made such a positive impact on your business and the service you provide your customers. We hope you are enjoying all of the enhancements in the software update that we deployed last week. And thanks for your suggestions – they are helpful as we work to make BlueFolder better with each new update.
Deb M.
Management Consulting,
Review source
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The website is easy to use and intuitive. We have never experienced any downtime with it and find their customer support helpful and responsive. We have a unique niche in the senior service industry and found that this software meets our needs like no other.
We like least the cost per user since we don't take advantage of much that the site offers. It would be nice is the fees could be based on what functions we use. The capability to upload documents and photos would also be a plus. Additionally, there is currently no access to the mobile app for our "technicians", only "administrators".
L.J. P.
Facilities Services, self-employed
Used daily for less than 6 months
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Blue Folder was the perfect fit both functionally and financially for my start up business (National HVAC management). There are a few things that I wish the software could do (i.e. Quoting) but it is my understanding that Blue Folder is constantly working hard to upgrade and add functions to the system for the benefit of their clients/users. The customer service and support with Blue Folder is EXCELLENT. My representative on the Blue Folder Team when I have questions has always been very helpful, friendly and quick to get back to me. Choosing Blue Folder for my software needs was a great decision, can't imagine my new start up without them.
Ease of use, cost and support
Would like to see added functions OR at least the ability to possibly pay for specific changes/upgrades that would benefit and make it a better fit overall for my business.
Joe S.
Review source
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We highly recommend Bluefolder to those in the service industry.
Easy to use Available anywhere anytime Reasonable pricing Quick response from bluefolder support Customer portal enables our primary customer to view our activity without the need for phone calls.
1. When service request is assigned to technician and email is sent from Bluefolder, It would be great if the email could keep its format for ease of reading. 2. Constant feed on new service requests without having to refresh page.
Chris A.
Review source
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Having gone through so many of the industry software solutions over the years, i found BlueFolder to be the perfect match. Our customers like it, our engineers use the ticketing system. BlueFolder is the balance I am looking for in terms of price, performance and easy of use. Most packages are an overkill that waste time and money. BlueFolder is the opposite in a very good way!
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David D.
Review source
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We've used it for over 5 years and are very happy with this software. The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use. We are constantly approached with competing products and they are much more complicated, and more expensive so its a no brainer.
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