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BlueFolder Pricing

Pricing overview

Value for money rating

4.7

/5

33

Price starts from

175

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

BlueFolder features pricing plans for companies of any size, in a multitude of industries, from small service businesses with only three users to enterprise level organizations with many users. Three pricing plans (Pro, Pro Plus, Enterprise) allow customers to select the right plan for their needs, and pricing ranges from $175/month to $295/month. Custom pricing is available for large scale enterprise organizations.

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What users say

The best feature they have is the customer notifications. That alone is worth the price.
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Robert B.

BlueFolder is the balance I am looking for in terms of price, performance and easy of use.

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Chris A.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very easy to use and to the point.

Reviewed 6 years ago

I have been a user of Blue Folder since 2009. I have always kept an eye out for other applications to make sure I was get the best bang for my buck. I have spent hundreds of hours testing other systems and I can tell you this app is the only one that makes it easy and a very short learning period on how to use the app. The best feature they have is the customer notifications. That alone is worth the price. They make it so easy to communicate to my customer and they tell me that they love it!! Our customers are aware of what is going on every step of the way.

Pros

Customer Notifications Ease of use Very pleasing to look at The customer support team treats me like a family member and not just another customer. The get customer service beyond just being there when needed.

Cons

At the time there is no way to accept online payments. But they have told me that is in the works.

Vendor response

Thank you for your positive review and being our customer for the last 7 years. We are pleased that we have made such a positive impact on your business and the service you provide your customers. We hope you are enjoying all of the enhancements in the software update that we deployed last week. And thanks for your suggestions – they are helpful as we work to make BlueFolder better with each new update.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Meets our industry need like no other program

Reviewed 7 years ago
Pros

The website is easy to use and intuitive. We have never experienced any downtime with it and find their customer support helpful and responsive. We have a unique niche in the senior service industry and found that this software meets our needs like no other.

Cons

We like least the cost per user since we don't take advantage of much that the site offers. It would be nice is the fees could be based on what functions we use. The capability to upload documents and photos would also be a plus. Additionally, there is currently no access to the mobile app for our "technicians", only "administrators".

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and SUPERIOR customer service

Reviewed 5 years ago

Blue Folder was the perfect fit both functionally and financially for my start up business (National HVAC management). There are a few things that I wish the software could do (i.e. Quoting) but it is my understanding that Blue Folder is constantly working hard to upgrade and add functions to the system for the benefit of their clients/users. The customer service and support with Blue Folder is EXCELLENT. My representative on the Blue Folder Team when I have questions has always been very helpful, friendly and quick to get back to me. Choosing Blue Folder for my software needs was a great decision, can't imagine my new start up without them.

Pros

Ease of use, cost and support

Cons

Would like to see added functions OR at least the ability to possibly pay for specific changes/upgrades that would benefit and make it a better fit overall for my business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Bluefolder a must have for service companies.

Reviewed 11 years ago

We highly recommend Bluefolder to those in the service industry.

Pros

Easy to use Available anywhere anytime Reasonable pricing Quick response from bluefolder support Customer portal enables our primary customer to view our activity without the need for phone calls.

Cons

1. When service request is assigned to technician and email is sent from Bluefolder, It would be great if the email could keep its format for ease of reading. 2. Constant feed on new service requests without having to refresh page.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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IT Service Provider Point of View

Reviewed 7 years ago

Having gone through so many of the industry software solutions over the years, i found BlueFolder to be the perfect match. Our customers like it, our engineers use the ticketing system. BlueFolder is the balance I am looking for in terms of price, performance and easy of use. Most packages are an overkill that waste time and money. BlueFolder is the opposite in a very good way!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We love this product - Great Job Blue Folder

Reviewed 7 years ago

We've used it for over 5 years and are very happy with this software. The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use. We are constantly approached with competing products and they are much more complicated, and more expensive so its a no brainer.

Pros

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Cons

No cons were added to this review