My second onboarding specialist, [SENSITIVE CONTENT], is amazing, always responsive and willing to help. My 3PL integration engineer, [SENSITIVE CONTENT], is wonderful.
Great customer support, the implementation team took good care of us and answered our questions quickly and efficiently. They were patient and gave clear explanations.
Great reporting capabilities. Customer service has been amazing and our implementation specialist has been a dream to work with.
Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings took 5 days to re-enter the data.
Zero compensation for lost data which was only one of the issues with bugs.
9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue.