getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Fergus Logo

Job management software for trades and service businesses

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Fergus - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Fergus overview

What is Fergus?

Fergus is a cloud-based job management software built for electricians and plumbers which offers tools for job tracking, scheduling, quoting & estimating, back costing, time tracking, invoicing, reporting, and more.

Fergus includes a status board for users to see at a glance what stage all of your jobs are in and any items requiring attention, including queries raised when problems arise.

All the information related to a particular job is stored in the job card with attached notes, files, photos, checklists, forms and more. Information can be organised into site visits to allow separate reporting for different work stages. Variations can also be added and linked to parent jobs for financial tracking purposes.

Staff can be assigned to specific jobs, and the integrated calendar enables drag-and-drop job scheduling (you can also sync this with your Google Calendar).

Charged and uncharged time can be manually logged on each job, or users can use the start/stop timer in the Fergus app for iOS and Android.

Email and text messages can be sent to staff and customers through Fergus, with users able to customise SMS and email templates, and store multiple site addresses, contacts, and phone numbers on the built-in customer cards.

Invoices, quotes, and estimates can be created in the pricing editor and emailed directly to customers along with Terms of Trade, and customers can accept these from directly within the email.

Push notifications can be delivered to tablets and smartphones to alert users to important events, and staff can be kept up-to-date with job details and plans using the team notice board.

Before, during or after the job you can look at your projected or actual margins, and identify where you made or lost money.

Key benefits of using Fergus

  • The centralised status board gives users an overview of all jobs, and what tasks require attention, including any flagged queries, and job progress and responsibilities can be tracked through detailed job cards with attached files and photos.

  • Estimates, quotes, and invoices can be created using the pricing document builder, with the ability to favourite grouped items for common jobs, and fill invoices instantly using back-costed site visits.

  • Standard Terms of Trade can be uploaded and attached to any correspondence with customers, and standard payment terms can be set with the ability to edit them on a job-by-job or customer-by-customer basis.

  • Staff can be assigned to specific jobs using the integrated calendar and drag-and-drop appointment scheduling.

  • Contact records are flexible, allowing users to store multiple site contacts, addresses, and phone numbers, and users can send emails and text messages directly from within Fergus, using customizable message templates.
  • Starting price

    53per user /
    per month

    Alternatives

    with better value for money


    Pros & Cons

    Verified reviewer profile picture
    Verified reviewer profile picture

    Simplicity

    Responsiveness

    Onboarding

    Visibility

    Fergus’s user interface

    Ease of use rating:

    Fergus pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(2)
    3-4(50)
    5(103)

    What do users say about Fergus?

    Users report Fergus is easy to learn and use, helping them streamline job management, invoicing, and scheduling. They find it saves time, reduces paperwork, and keeps all job details, staff hours, and communications in one place. Many appreciate its integration with accounting software, especially Xero, and say customer support is responsive and helpful. They value the calendar and scheduling features for organizing staff and jobs efficiently.

    Some say there are areas for improvement, such as more flexible pricing, better credit note handling, and enhanced calendar aesthetics. They mention occasional navigation frustrations and desire more customization options for specific workflows.

    Select to learn more


    Who uses Fergus?

    Based on 155 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Construction
    Electrical/Electronic Manufacturing
    Utilities
    Building Materials
    Others

    Use cases

    Scheduling
    Quoting
    Construction Scheduling
    Plumbing
    Construction

    Fergus's key features

    Most critical features, based on insights from Fergus users:

    Mobile access
    Calendar management
    Scheduling
    Billing & invoicing
    Customer database
    Dispatch management

    All Fergus features

    Features rating:

    Work order management
    Payroll management
    Time tracking
    Alerts/Notifications
    Contract/License management
    Maintenance scheduling
    Reporting & statistics
    Quotes/Estimates
    Real-time scheduling
    Pricing management
    Group scheduling
    Photo capture
    Prebuilt Assembly
    Price/Margin management
    Pricing and cost calculations
    Production Cost Tracking
    Progress reports
    Project billing
    Project Estimating
    Project management
    Project planning
    Project scheduling
    Project templates
    Project time tracking
    Access controls/permissions
    Labor cost reporting
    Lead management
    Location tracking
    Material ordering
    Mobile alerts
    Mobile app
    Mobile payments
    Mobile signature capture
    Multi-Location
    Multiple projects
    Online booking
    Online time clock
    Overrun Reporting
    Payment collection in the field
    Payment processing
    Percent-Complete tracking
    Performance metrics
    Service history
    SMS messaging
    Staff calendar
    Status tracking
    Subcontractor management
    Supplier management
    Task management
    Task progress tracking
    Task scheduling
    Team management
    Technician management
    Template management
    Third-Party integrations
    Time & expense tracking
    Timesheet management
    Work History
    Workflow management
    Project tracking
    Projections
    Proposal generation
    Purchase order management
    QuickBooks integration
    Real-Time data
    Real-Time monitoring
    Real-Time notifications
    Real-Time reporting
    Real-Time updates
    Reminders
    Reporting/Analytics
    Rescheduling
    Resource management
    Resource scheduling
    Routing
    Search/Filter
    Client portal
    Commercial
    Commercial/Industrial
    Communication management
    Contact database
    Contact management
    Cost database
    Cost estimating
    Cost-to-Completion tracking
    Customer history
    Customer management
    Customer service management
    Customizable branding
    Customizable fields
    Customizable forms
    Customizable reports
    Customizable templates
    Data capture and transfer
    Accounting
    Accounting integration
    Activity dashboard
    Activity tracking
    API
    Appointment scheduling
    Automated quoting
    Automated scheduling
    Automatic backup
    Availability management
    Billable items tracking
    Bills of material
    Booking management
    Budgeting/Forecasting
    Calendar sync
    Catalog management
    Change order management
    Checklists
    File storage
    For commercial and/or industrial electrical contractors
    For general contractors
    For handyman industry
    For hvac companies
    For plumbing industry
    Forecasting
    GPS
    Groundskeeping management
    Historical reporting
    Industrial
    Inspection management
    Interaction tracking
    Invoice management
    Job costing
    Job management
    Job scheduling
    Job tracking
    Data import/export
    Data visualization
    Digital signature
    Discount management
    Document imaging
    Document management
    Document storage
    Drag & drop
    Driver eta
    Electrical estimating
    Electronic payments
    Electronic signature
    Email management
    Email templates
    Employee management
    Employee scheduling
    Estimating
    Expense tracking

    Fergus alternatives

    Fergus logo

    Starting from

    53

    /user

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Service Fusion logo
    visit website

    Starting from

    245

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Zoho FSM logo
    visit website

    Starting from

    25

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Ventus logo
    visit website

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Fergus pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Essentials

    53

    /user

    Per month

    Features included:

    • Calendar
    • Invoicing
    • Job Reporting
    • Notes & Conversations
    • Notice Board
    • Quoting & Estimating
    • Supplier Integrations
    • Timesheets

    Pro

    75

    /user

    Per month

    Features included:

    • All Basic Plan Features Plus:
    • Business Reporting
    • Checklists
    • Files & Photos
    • GPS Tracking
    • Health & Safety
    • Purchase Orders
    • Tasks
    • Tiered Pricing

    User opinions about Fergus price and value

    Value for money rating:

    To see what individual users think of Fergus's price and value, check out the review snippets below.

    “The support staff have been great, love the calendar that enables us to allocate work. What I would like to see improved.”
    BH

    Brett H.

    CFO

    “We have tried 3 other management tool's and by far Fergus stands out as the winner. If you want something quick and easy to use on a phone it works great.”
    AG

    Amelia G.

    Owner

    Fergus integrations (11)

    Integrations rated by users

    We looked at 155 user reviews to identify which products are mentioned as Fergus integrations and how users feel about them.

    Xero logo
    Xero

    Integration rating: 5.0 (2)

    Xero is used for Payroll & Accounting. It is extremely easy to manage cashflow. We do use Xero for sending statements and overdue reminders as we have accounts invoiced such as tool accounts that don't run through Fergus.

    KK

    Karen K.

    Administration Manager

    Fergus customer support

    What do users say about Fergus customer support?

    Customer support rating:

    We analyzed 22 verified user reviews to identify positive and negative aspects of Fergus customer support.

    Widely noted by reviewers, Fergus customer support is responsive, friendly, and easy to contact when help is needed.

    A significant portion of users highlight the knowledgeable team and fast, effective solutions to their issues.

    Support options

    Email/help desk
    Phone support
    Chat
    Knowledge base
    Faqs/forum

    Training options

    Live online
    Videos
    In person
    Documentation
    Webinars

    To see what individual users say about Fergus's customer support, check out the review snippets below.

    “The ongoing support is good with a useful help button directing us to documentation, as well as the helpdesk team and one-on-one with our CS Manager, when needed. ”

    PJ

    Posie J.

    Office Manager

    “Unlike with previous companies, in Fergus, they actually do answer customer's calls, it feels more personal.”

    ML

    Michal L.

    Admin & Office Manager

    “Possibly the the thing I most apart from the comprehensive features would be the amazing and helpful customer support.”

    LG

    Liam G.

    Director

    Fergus FAQs

    Q. What type of pricing plans does Fergus offer?

    Fergus has the following pricing plans:
    Starting from: $53.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Fergus?

    Fergus has the following typical customers:
    Freelancers, Small Business


    Q. What languages does Fergus support?

    Fergus supports the following languages:
    English


    Q. Does Fergus support mobile devices?

    Fergus supports the following devices:
    Android, iPad, iPhone


    Q. Does Fergus offer an API?

    Yes, Fergus has an API available for use.


    Q. What other apps does Fergus integrate with?

    Fergus integrates with the following applications:
    MYOB Business, Microsoft Outlook, Zapier, Gmail, Stripe, Smartly, Groundplan, QuickBooks Online, Google Calendar, Xero


    Q. What level of support does Fergus offer?

    Fergus offers the following support options:
    Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum

    Related categories