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FieldEdge
5
173
4
70
3
31
2
9
1
24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service software for home service contractors
Table of Contents
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FieldEdge - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
FieldEdge overview
Based on 307 verified user reviews
What is FieldEdge?
By industry, FieldEdge reviewers are most commonly professionals in consumer services (38%). The most frequent use case for FieldEdge cited by reviewers is HVAC (58% of reviewers).
What do users say about FieldEdge pricing?
Some users appreciate FieldEdge's competitive price and included features, and reviewers indicate the flat rate pricing is attractive compared to alternatives. However, some users report high costs, unexpected fees, and diminished value due to rising ongoing expenses.
Starting price
Alternatives
with better value for money
Pros & Cons
Pricing
Accounting
Extensive customization options
Training and Learning Curve
Invoice Management
Payment and Fees
FieldEdge’s user interface
FieldEdge review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.9
Ease of use
4.1
Customer support
4.4
Reviews sentiment
What do users say about FieldEdge?
Users say FieldEdge streamlines dispatching, invoicing, and technician management, helping them improve efficiency and communication across teams. They appreciate the responsive customer support, cloud access, and integration with QuickBooks, which make daily operations smoother and support business growth. They find the software generally user-friendly, with helpful training resources and quick onboarding for new staff.
Some report recurring bugs, technical issues, and a steep learning curve, especially for larger or more complex businesses. They mention frustrations with pricing, occasional downtime, and limitations in customization, noting that support quality and feature updates can be inconsistent.
Select to learn more
Who uses FieldEdge?
Based on 307 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
FieldEdge's key features
Most critical features, based on insights from FieldEdge users:
All FieldEdge features
Features rating:
FieldEdge alternatives
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Starting from
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FieldPulse
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FieldEdge integrations (13)
Integrations rated by users
We looked at 307 user reviews to identify which products are mentioned as FieldEdge integrations and how users feel about them.
Integration rating: 4.1 (7)
Integration rating: 4.8 (6)
“It eliminates manual invoice tracking”
Milan B.
project manager
Integration rating: 3.8 (4)
“Our accounting team is off-site, and she tracks our promo side separately from our print side so feeding to QuickBooks is necessary for this new company structure”
“All accounting reporting is done there and manually copying invoice was really too much time. CS syncing with QBO is extremly valuable.”
Bridgette M.
Director of Growth and Strategy
Integration rating: 4.5 (2)
“It seemed to always be able to read and parse my Bank statements to extract all the transactions I need to be loaded into QuickBooks.”
Mike G.
President
Integration rating: 4.5 (2)
Other top integrations
FieldEdge customer support
What do users say about FieldEdge customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of FieldEdge customer support.
A large number of users highlight FieldEdge's customer support as responsive, knowledgeable, and consistently helpful.
Multiple users appreciate the ease of contacting support, with fast resolutions and friendly, professional staff.
A fair number of reviewers found onboarding and training support to be excellent, aiding smooth transitions and ongoing use.
A minority of users report inconsistent support quality, slow response times, and limited availability, especially outside East Coast hours.
Support options
Training options
To see what individual users say about FieldEdge's customer support, check out the review snippets below.
“It's a process (as with any large install) to get everything set up, but I have to say that the customer support has been excellent. ”
Christina O.
Owner
“Customer service is quick to respond but you get different answers depending on who you talk to.”
Joshua M.
OWNER
“The software is great, their office support is horrible to deal with, If we treated our customers they way they do we would be thrown off the job.”
David R.
Service Manager
FieldEdge FAQs
FieldEdge has the following typical customers:
Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. What is FieldEdge used for?
FieldEdge is a cloud-based field service management software for contractors in the field service industries including HVAC, plumbing, electrical, and more. The dispatch board allows users to assign work orders based on a technician’s skill set and expected location at the time of job. FieldEdge also helps automate the billing process and eliminates double entry with the seamless QuickBooks integration. With FieldEdge, technicians can access their items, tasks, services, and materials on-the-go with the mobile app so they never have to call into the office. The app's customizable pricebook helps technicians present good-better-best options to customers to drive additional revenue, which means increased ticket sizes.
Q. Does FieldEdge support mobile devices?
FieldEdge supports the following devices:
iPhone, iPad, Android
Q. What level of support does FieldEdge offer?
FieldEdge offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
