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FieldEdge Logo

FieldEdge

The #1 Field Service Software for Home Service Contractors

(10)

FieldEdge Reviews

Overall rating

4.2

/5

298

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.63/10

Reviews by rating

Pros and cons

Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.
From an owner and management side of things, I sincerely appreciate how this tool helps customer, dispatcher(s), field service technicians, and our management to all work together.
I like that they have training videos and when I need something tech support is pretty fast to help with what they can.
It came to a point where I started keeping track of when and how many times I contacted them before I received a response. Responses were frequently, "I'll get back to you on that" with no follow up.
Again only thing I disliked was crashing during mobile.
You have no way of copying an existing estimate to another customer.
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298 reviews

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