FieldPulse Features

FieldPulse

All-in-one field service management solution

5.0/5 (15 reviews)

FieldPulse Feature Summary

  • Assign jobs based on relative location
  • Attach job notes and comments
  • Browser WebApp
  • Built-in CRM
  • Create and send estimates
  • Create estimates, quotes, or proposals for customers
  • Customer management
  • Customer profiles
  • Dispatch management
  • Electronic signature
  • File and photo attachments
  • GPS map view
  • Gantt based scheduling tools
  • Geolocation tagging
  • Invoice item repository
  • Invoice item templates
  • Invoice mangement
  • Mobile alerts
  • Mobile payments
  • Multiple schedule views
  • Notifications
  • PDF generation
  • Payment history
  • Payment status tracking
  • Quotes / estimates
  • Reminders
  • Scheduling
  • Send itemized proposals
  • Service history tracking
  • Status updates
  • Subtasks
  • Task management
  • User roles and restrictions
  • iPhone and Android apps

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (539 other apps)
Activity Dashboard (423 other apps)
Activity Tracking (276 other apps)
Audit Trail (257 other apps)
Auditing (312 other apps)
Automatic Notifications (428 other apps)
Compliance Management (289 other apps)
Custom Fields (229 other apps)
Customizable Reporting (339 other apps)
Data Import/Export (313 other apps)
Document Storage (251 other apps)
Inventory Management (307 other apps)
Inventory Tracking (262 other apps)
Invoice Management (234 other apps)
Monitoring (237 other apps)
Real Time Data (285 other apps)
Real Time Reporting (239 other apps)
Reporting & Statistics (370 other apps)
Third Party Integration (303 other apps)
Workflow Management (310 other apps)

Competitor Feature Comparison

Access Control
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Assignment Management
Audit Trail
Auditing
Auto-Responders
Automated Scheduling
Automatic Backup
Automatic Notifications
Billing & Invoicing
Billing Rate Management
Business Analysis
CRM Integration
Calendar Management
Calendar Sync with Google
Charting
Chat
Client Management
Client Portal
Communication Management
Compliance Management
Contact Database
Contact History
Contact Management
Contract Management
Cost Analysis
Cost Estimating
Cost Tracking
Credit Card Integration
Credit Card Processing
Custom Fields
Custom Forms
Customer Accounts
Customer Activity Reporting
Customer Database
Customer History
Customer Segmentation
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Digital Signature
Dispatch Management
Document Storage
Document Templates
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Email Alerts
Email Integration
Email Invitations & Reminders
Email Notifications
Email Tracking
Employee Management
Estimating
Expense Tracking
File Management
GPS
GPS Integration
Gantt Charts
Geographic Maps
History Tracking
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Location Tracking
Maintenance Scheduling
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Monitoring
Multi-Location
PDF Conversion
Partial Payments
Profitability Analysis
Project Estimating
Project Notes
Proposal Generation
QuickBooks Integration
Quote Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Receiving
Recurring Tasks
Reminders
Reporting & Statistics
Role-Based Permissions
SMS Integration
SSL Security
Sales Tax Management
Search Functionality
Secure Data Storage
Status Reporting
Status Tracking
Subcontractor Management
Summary Reports
Task Scheduling
Team Calendars
Third Party Integration
Time & Expense Tracking
Website Integration
Work History
Work Order Management
Workflow Management
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Access Control
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Assignment Management
Audit Trail
Auditing
Auto-Responders
Automated Scheduling
Automatic Backup
Automatic Notifications
Billing & Invoicing
Billing Rate Management
Business Analysis
CRM Integration
Calendar Management
Calendar Sync with Google
Charting
Chat
Client Management
Client Portal
Communication Management
Compliance Management
Contact Database
Contact History
Contact Management
Contract Management
Cost Analysis
Cost Estimating
Cost Tracking
Credit Card Integration
Credit Card Processing
Custom Fields
Custom Forms
Customer Accounts
Customer Activity Reporting
Customer Database
Customer History
Customer Segmentation
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Digital Signature
Dispatch Management
Document Storage
Document Templates
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Email Alerts
Email Integration
Email Invitations & Reminders
Email Notifications
Email Tracking
Employee Management
Estimating
Expense Tracking
File Management
GPS
GPS Integration
Gantt Charts
Geographic Maps
History Tracking
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Location Tracking
Maintenance Scheduling
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Monitoring
Multi-Location
PDF Conversion
Partial Payments
Profitability Analysis
Project Estimating
Project Notes
Proposal Generation
QuickBooks Integration
Quote Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Receiving
Recurring Tasks
Reminders
Reporting & Statistics
Role-Based Permissions
SMS Integration
SSL Security
Sales Tax Management
Search Functionality
Secure Data Storage
Status Reporting
Status Tracking
Subcontractor Management
Summary Reports
Task Scheduling
Team Calendars
Third Party Integration
Time & Expense Tracking
Website Integration
Work History
Work Order Management
Workflow Management
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Access Control
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Assignment Management
Audit Trail
Auditing
Auto-Responders
Automated Scheduling
Automatic Backup
Automatic Notifications
Billing & Invoicing
Billing Rate Management
Business Analysis
CRM Integration
Calendar Management
Calendar Sync with Google
Charting
Chat
Client Management
Client Portal
Communication Management
Compliance Management
Contact Database
Contact History
Contact Management
Contract Management
Cost Analysis
Cost Estimating
Cost Tracking
Credit Card Integration
Credit Card Processing
Custom Fields
Custom Forms
Customer Accounts
Customer Activity Reporting
Customer Database
Customer History
Customer Segmentation
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Digital Signature
Dispatch Management
Document Storage
Document Templates
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Email Alerts
Email Integration
Email Invitations & Reminders
Email Notifications
Email Tracking
Employee Management
Estimating
Expense Tracking
File Management
GPS
GPS Integration
Gantt Charts
Geographic Maps
History Tracking
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Location Tracking
Maintenance Scheduling
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Monitoring
Multi-Location
PDF Conversion
Partial Payments
Profitability Analysis
Project Estimating
Project Notes
Proposal Generation
QuickBooks Integration
Quote Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Receiving
Recurring Tasks
Reminders
Reporting & Statistics
Role-Based Permissions
SMS Integration
SSL Security
Sales Tax Management
Search Functionality
Secure Data Storage
Status Reporting
Status Tracking
Subcontractor Management
Summary Reports
Task Scheduling
Team Calendars
Third Party Integration
Time & Expense Tracking
Website Integration
Work History
Work Order Management
Workflow Management
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Mobile apps

iOS App


24 reviews

See all iPhone Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


49 reviews

See all Android Apps

FieldPulse Feature Reviews

15 reviewers had the following to say about FieldPulse's features:

Christy Lindsey

Absolutely LOVE this software! Very easy to use and the support team is phenomenal!

2018-07-24

This software helps me stay organized and keep up with everything going on out in the field!

Pros

I wanted a software that would keep up with multiple customers, multiple jobs, a great CRM, Invoicing, Payments, and an organized way to keep up with job comments and files.

Cons

The only Cons i have are that there isn't currently a sync with Xero accounting, and there is a way to currently do inventory tracking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cory Wells

Incredible product, saved me so much stress of finding the right product to implement. Great app!

2018-05-18

Collaboration, organization, streamlining operations, communication. Literally everything.

Pros

There appear to be no differences in the two. Our field salesman will be able to use this right away.

Cons

Also maybe making the estimates customizable to allow status tracking (Open, Accepted, Closed, Lost, etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
matthew mathis

Great Software, Amazing Support

2019-02-10

The on boarding process has been easy due to the videos that guide you through each module. Any time we have questions, the web chat gives us helpful information quickly.

Pros

Combination of lights CRM and powerful project management which is very hard to find.

Cons

The CRM functionality isn’t as advanced as pure CRM systems, but it still has 90% of what we want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FieldPulse


Thanks, Matthew! We really appreciate the review and the opportunity to work with you. We're so glad that the onboarding process was smooth!

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Todd Dewees

Awesome

2018-09-08

Excellent

Pros

Customer re odd management and scheduling have helped my business also the customer support was great

Cons

Apps have a few bugs but they are quick to respond and look into the

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Justin Noss

FieldPulse has really helped improve our invoicing, customer database, and job scheduling

2018-07-26

Pros

Customer data base and google maps integration is nice to use while driving to location.

Cons

Not being able to see customers phone number from job record and not being able to email file attachments straight from app like you can invoice or estimates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Brittany Sloan

Awesome app for a company!

2018-07-24

This also helped us track our employees and their hours much easier, as well as account for their time on each job.

Pros

The amount of data that it takes is next to nothing, which was a concern of our employees.

Cons

It is a bit slow at times uploading and updating your lists, especially if you have a larger list.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Toddy Dewees

Helped!

2019-10-31

I save time and am more organized very professional

Pros

This program kept me more organized I like having customer records and info also makes great looking invoices. I put in cons that sometimes the software glitches but I contact the developers and they fix it.

Cons

Sometimes glitches but the customer service is great they answer back very quickly and let me know when it’s fixed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FieldPulse


Toddy, thanks so much for the nice review! We're always glad to hear about quick responses and that our team is making a real difference. Even more, it's great to hear that FieldPulse is helping your business stay organized and appear professional while saving you time!

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Nutan Patel

Tried a Bunch Of These

2016-11-10

I'm in IT first and work part time for a maintenance/repair service contractor who asked me choose an affordable, modern software for his team that works well on mobile. I tried a bunch of them, and settled on FieldPulse.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from FieldPulse


Thanks so much Nutan!

Read more
Gustavo Arganaraz

Great value, great features and best of all excellent customer service

2018-05-25

Organization, business and customers information at my fingertips at all times.

Pros

Easy to use, packed with all necessary features for muy hvac business, I'll never get tired of mentioning the great customer service!!

Cons

I wish it would have pre made estimates templates where I could customize some words instead of me have it to create it from scratch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
John DeGraci

Highly recommended

2018-09-07

Very easy to use and customize for my business needs.

Pros

Ease of use and adjustability to set up exactly how I want it

Cons

Would like to be able to give multiple options on a single estimate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erik Therkildsen

Software for Tradesmen

2019-11-12

I have had great response from customer service. Many options to get in touch with support.

Pros

The ease of use has been nice. Keeps my up to date with the app. Putting together estimates is a breeze.

Cons

Would be nice to customize the layout out of certain menus.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mikey Pruitt

FieldPulse

2018-08-21

It's been a great addition to our workflow. We've gotten rid our paper tickets and can take credit cards on-site.

Pros

This app boosted our efficiency in our small electrical company and the result was more profits.

Cons

The app can be slow to load at times but it's improved greatly since we started using it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay Wood

Great modern app for electricians

2016-11-10

Moved over to fieldpulse from some old app that had a really bad mobile app. This is a great modern app that makes it much faster to get our work orders and make updates. we like it so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from FieldPulse


Thank you!

Read more
Matthew Williams

Great product from a great company!

2018-07-24

Pros

By far, the best thing about FieldPulse is their customer service. It feels like they are more business partners sometimes, going above and beyond to tweak and improve their product to make my business run smoother and more efficiently.

Cons

Only thing I wish I could do is create custom customer statuses (categories).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Cory Williams

I have used it for a couples months for my HVAC company.

2018-06-16

Pros

The software is super easy to use and by FAR the easiest I have tried to integrate with Quickbooks online.

Cons

As of now I have no complaints. The app is very user friendly and even my service technicians who are not tech savvy have been able to easily learn the ins and outs of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more