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FieldPulse Features

Features Summary

Functionality

4.2

/5

54

Total features

149

26 categories

FieldPulse features

Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Audit Trail
Automated Scheduling
Automatic Backup

Common features of Workforce Management software

API
Activity Dashboard
Activity Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Automated Scheduling
Budgeting/Forecasting

Price starts from

89

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

54

Price starts from

89

Per month

learn more

Total Features

149

Unique features

  • Website Integration

  • Contractor Management

  • Monitoring

  • Team Management

Functionality

4.5

/5

2.6K

Price starts from

49

Per month

visit website

Total Features

134

Features in Common

101

Unique features

  • Bank Reconciliation

  • International Moves

  • Invoice Creation

  • Sales Tax Management

Functionality

4.3

/5

4.3K

Price starts from

50

/user

Per month

learn more

Total Features

111

Features in Common

40

Unique features

  • Multi-Channel Marketing

  • Consolidation/Roll-Up

  • Profit/Loss Statement

  • Knowledge Base Management

Common FieldPulse comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I finally found what I was searching for!

Reviewed 2 years ago

So far so good!

Pros

The features are great and they actually work! After trying every software on capterra and more, FieldPulse allowed me to stop looking and get back to business. As an owner/operator I'm able to access the features I need in the field as well as the desktop. All the features are there in addition to many customization options. And the support is second to none. I've been able to get a human at all hours of the day and they are dedicated to customer satisfaction. Getting set up was a breeze and the support team guided me every step of the way (when needed). A slick gui AND good functionality? I'll take it.

Cons

It could be more customizable, but isn't too limited. There are certain features that I'd like to see that aren't currently present, but then again no one does it all. And any software that had these features certainly lacked in most others. The team is also very responsive and interested in user feature requests. Sure, it's got it's bugs here and there. But when I mention one, the team usually knows about it and are on it already. That, or it was user malfunction.

Vendor response

Lou, thanks for taking the time to leave that review! We're inspired by business owners like you. So it means a lot to us when you note that our product is feature rich and still getting better. Cheers to your success! --Dennis Behrman | Head of Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great features at a great price

Reviewed 7 months ago

My intended purpose for Field Pulse is to be able to manage 90% of my business from the field. I take calls, create clients, create estimates, complete work, invoice, and take payment all from my phone or tablet from the field. I want to minimize how much time spent on data entry on my computer in the office. With Field Pulse, I will primarily only need to work on complex estimates, back-up of data, and accounting audits from my computer at home. That will cut my workload down significantly. With the new Pricebook feature I may not even need to use my workstation pc to work on complex estimates. Time will tell on that one.

Pros

I love the amount of features you get for the price. I am coming from Jobber which I use as the gold standard for small to medium sized field service business software. Compared to Jobber I feel that Field Pulse offers a very comparable set of features at half the price of Jobber. While improvement and new features are always welcome, I feel that Field Pulse is on par or better that their competition.

Cons

The work flow is quite a bit different from what I would like. The best example is only having the ability to set one visit for each job. While the obvious workaround is to update the date each time a new date is needed or create multiple jobs under the project tabs, but, honestly, the easier solution is to have the ability to attach multiple visits to a single Job. That I believe is a more natural...

Vendor response

Hi Adam! Thank you so much for taking the time out of your day to leave us such incredible feedback! We are currently building out the ability to track multiple visits for a single job! I've also added the ability to filter customers by first name to our development wish list. We will follow up with you as soon as both of those become available! Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good Enough For Price

Reviewed 2 years ago

Overall it is ok for field invoices and payments, but for an overall solution to help your business run better it lacks in some areas. Probably worth paying more for others, after using a different software for my other business for the last 5 years I expect more out of this software, however Field pulse is considerably less expensive than the other software we use. They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.

Pros

It made it easy to invoice and take payment in the field to avoid chasing money after the service call. Does ok for the cost.

Cons

There are several features that are missing and or do not work well for our company. The reporting could be better, but there is no customer statement function and if you have related customers(which is for a customer with multiple service locations) they are not tracked together and there is no way to send an easy to read statement of all invoices for a particular customer with multiple locations....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FieldPulse - The all around software solution for contractors and service providers!!!

Reviewed 3 years ago

Overall, I think FieldPulse is one of the biggest contenders out there. Even up against Co-Construct and BuilderTrend which are priced way out of the hands of single person or small businesses to be able to incorporate and try and they don't even trial their software. FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

Pros

What I liked most about FieldPulse are the features that it has for the price of using the software. It is very reasonably priced for big companies all the way down to the single person business.

Cons

Wish they had estimating options as well as item/service database features, but after talking to a rep, it looks that they are continually working on it and puts my expectancy on these features at ease knowing that they are improving all the time.

Vendor response

Jason, thanks so much for the review. It's hard working entrepreneurs like you that keep us motivated to build a great contractor platform. We are always improving the platform, and your comment about item/service database is clutch. We will have some tremendous new features to announce in the coming months, so stay tuned. Please always let us know if we can help in anyway. Our customer success team all sits right next to me here in Dallas, Texas and we love hearing from you guys! --Gabriel Pinchev, CEO

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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New user

Reviewed 2 years ago

I am solving the communication barrier between my field technicians and office administration. Providing one platform to use as a CRM and field management tool as well as a direct line of communication between all parties is definitely nice. Even with all the app glitches, and all the time spent trying to upload photos or dealing with no network service while in the field, i think it is promising and worth sticking with you guys while having faith that you will eventually perfect it and get the kinks worked out.

Pros

Scheduling features are nice and intuitive compared to your competitors software. Ability for team to easily access service history and customer equipment is also a huge benefit to us.

Cons

All the bugs on iOS. I have taken a dozen or so screenshots of all the glitches i have encountered just in the 2-3 weeks I’ve been using the app. Have to force close and restart app numerous times a day. Will try on other devices before we decide if we are going to roll this out or continue our search for CRM / field management software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An easy to use software for technicians on the field

Reviewed 2 years ago

We have been able to solve multiple communication issues between the office and technicians and make sure no one slides through the cracks.

Pros

I love how easy it is to use for people of any age. We have technicians who hardly ever use their cell phones and they find it very convenient! It saves on paper and time so they don't have to come back to the shop and hand me paperwork. I can process payments quickly and I like having all the information of where my techs are at any point in the day and get updates easily.

Cons

The biggest challenge is scheduling. It is difficult to see at a glance what the schedule is for multiple techs. The second biggest complaint is how slow it can be. If I want to print something it can take a couple minutes to process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Fieldpulse - Used Daily!

Reviewed 2 years ago

I believe that FieldPulse is quite wonderful compared to other products. It is really helpful. One space that I feel like could grow, too, is job tracking. The way that it works, isn't very conducive to our business.

Pros

My favorite part about Fieldpulse is the ability to see all my jobs on the go. It keeps me informed of where I need to be, as well as where my team is.

Cons

I like the status options least. The five options include: lead, opportunity, current customer, lost, and other. What about past customers? Generally speaking, we use other for things like vendors or subcontractors, whereas when a current customer's job is over--where do they go?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great choice for service call management

Reviewed 2 years ago

Fieldpulse has allowed us to streamline our work order scheduling and invoicing/payment acceptance processes. The ability to send uploaded files and photos to the customer as part of an estimate or invoice helps to convey information more fully than a simple typed description.

Pros

Quickbooks Integration makes for easier bookkeeping.

Cons

It would be nice for real-time GPS tracking via the app to be included instead of an add-on partner integration.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Stoney Oaks Group Fieldpulse Review

Reviewed 2 years ago

Fair - Most support personnel were knowledgeable and helpful.

Pros

It had several features. Integrated billing, schedule, customer database, etc. All the basic core features one could expect from a SAS model service software.

Cons

All of the below are of my and my teams opinion. With over 30 years in construction and engineering we feel like some additional tweaking would make huge improvements in the usability of this product. The human interface and workflow was lacking, tremendously. The needed features are available, but the workflow to use the features are not intuitive, therefore confusing. The grouping of menu items...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome app for a company!

Reviewed 4 years ago

We went virtually paperless for our timesheets, and job sheets. This also helped us track our employees and their hours much easier, as well as account for their time on each job.

Pros

Ease of use is definitely a big one. It took no time to figure out what you were doing, and set up everything in there that you needed. Features is pretty extensive. We have tried other apps (cheaper ones) and found that they didn't really work for our company. We didn't need the full construction app like BuilderTrend, and needed something a bit more than for service calls, and this was the perfect...

Cons

It is a bit slow at times uploading and updating your lists, especially if you have a larger list.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great value but misses the mark on some aspects

Reviewed 2 years ago

FieldPulse allows our electrical contracting business to operate smoothly, communicate effectively and schedule customers and employees.

Pros

Great financial value, easy to use, has the ability to maintain the team on the same page by using customer and job notes as well as pictures.

Cons

App can be very slow, does not work without internet connection, and can be glitchy. Address auto population sometimes works and other times doesn’t. Search fields for materials are not very intuitive. Pictures take a very long time to upload to app extended the time it takes for estimates. Phone notifications will display improperly when changing the status of jobs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great program!

Reviewed 10 months ago

The customer service, especially [SENSITIVE CONTENT], has been SUPER helpful answering all my questions with promptness and accuracy. Very much appreciated, especially when you're a "newb"!

Pros

I really enjoy the over abundance of features and options available, and how almost every piece of the software is customizable to my business needs.

Cons

I haven't had it very long to have a list of cons, one thing I can think of though is it could get pretty pricey the more team mates you add on. Which could be a deciding factor for soem.

Vendor response

Hi Kaleb! Thank you for the wonderful review and taking the time to share your feedback with FieldPulse!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helped!

Reviewed 3 years ago

I save time and am more organized very professional

Pros

This program kept me more organized I like having customer records and info also makes great looking invoices. I put in cons that sometimes the software glitches but I contact the developers and they fix it. Great customer service

Cons

Sometimes glitches but the customer service is great they answer back very quickly and let me know when it’s fixed

Vendor response

Toddy, thanks so much for the nice review! We're always glad to hear about quick responses and that our team is making a real difference. Even more, it's great to hear that FieldPulse is helping your business stay organized and appear professional while saving you time!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What I've been looking for

Reviewed 2 years ago

As I stated above, this program has resolved all my issues of scheduling, tracking, and organising. Love it !

Pros

This is perfect for my service company. I have zero problems with scheduling, organising, and keeping track of my company now that I have been using Field Pulse. Estimates and invoicing is done simply either from the office or the field.

Cons

I have NO cons for this program ! I have NO cons for this program ! I have NO cons for this program ! I have NO cons for this program !

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for scheduling, customer information and CRM

Reviewed 2 years ago

This is the best program i have used over my 14 years of doing HVAC.

Pros

I love how we can keep all customers information and customers interactions in one place. Also the facts that our sales staff can update on where the customers are at in the bidding process. Hope to see changes in the future for more we can use this program for.

Cons

I wish there was a maintenance agreement system to use to allow customers to schedule there own days and time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Review so far

Reviewed 10 months ago

Used it since January and we are looking more into the features/integrations to see what will make this software more effective for what we need.

Pros

Service is great, appears that they are able and willing to explore options/ideas to improve software.

Cons

Seems a little clunky and time consuming on some aspects. Would love a easier way to navigate and organize to improve efficiency

Vendor response

Hi Caleb! Thank you so much for your review. We are always looking for feedback from current customers and would love to hear anymore thoughts you might have on enhancements!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FieldPulse

Reviewed 4 years ago

It's been a great addition to our workflow. We've gotten rid our paper tickets and can take credit cards on-site. Our employees, even the older guys, have the app down pat. It's a must have!

Pros

This app boosted our efficiency in our small electrical company and the result was more profits.

Cons

The app can be slow to load at times but it's improved greatly since we started using it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Small business must have software

Reviewed 2 years ago

We use this software every day and it's great addition

Pros

Easy to use, cloud based crm We can use it from any computer

Cons

Sometimes maybe a bit longer to load but not a big deal. Most of the time it's pretty fast

Vendor response

Thanks for taking the time to give your feedback, Edward! We're glad to be an essential part of your business each and every day. Cheers, Gabe Pinchev, CEO

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and affordable

Reviewed 2 years ago

It does what I need.

Pros

I needed a system I could operate from the field on mobile devices just as if I was in the office. This solved the problem. Is it perfect, no, but for the price it is great.

Cons

It is not easy to add multiple properties under one main contact.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolutely LOVE this software! Very easy to use and the support team is phenomenal!

Reviewed 4 years ago

This software helps me stay organized and keep up with everything going on out in the field!

Pros

I went through many other software trials looking for that perfect fit. I wanted a software that would keep up with multiple customers, multiple jobs, a great CRM, Invoicing, Payments, and an organized way to keep up with job comments and files. FieldPulse is the perfect fit for what i was looking for. The Support is amazing, they are always quick to respond with any questions that i have, and are always looking to make improvements!

Cons

The only Cons i have are that there isn't currently a sync with Xero accounting, and there is a way to currently do inventory tracking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FieldPulse has really helped improve our invoicing, customer database, and job scheduling

Reviewed 4 years ago
Pros

Customer data base and google maps integration is nice to use while driving to location. Tech support has been spot on as well.

Cons

Not being able to see customers phone number from job record and not being able to email file attachments straight from app like you can invoice or estimates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Still working out the kinks

Reviewed 2 years ago
Pros

The mobile app is intuitive and makes doing business and getting paid on-site easy.

Cons

The system is not a customizable as I would prefer and there seems to be a steady stream of bugs which don't hamper function but are a bit of an annoyance.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredible product, saved me so much stress of finding the right product to implement. Great app!

Reviewed 4 years ago

Collaboration, organization, streamlining operations, communication. Literally everything.

Pros

Easy to use right out of the box. The mobile app is very responsive and the web page looks just like the app. There appear to be no differences in the two. Our field salesman will be able to use this right away. The fields on the jobs and projects are customizable and form creation is very easy. I will discover more I am sure.

Cons

Inability to integrate with QB Desktop is the only thing I think that would be better. Also maybe making the estimates customizable to allow status tracking (Open, Accepted, Closed, Lost, etc.)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software, Amazing Support

Reviewed 3 years ago

The on boarding process has been easy due to the videos that guide you through each module. Any time we have questions, the web chat gives us helpful information quickly. We have never adopted and so thoroughly understood a complex software so soon after beginning to use it.

Pros

Combination of lights CRM and powerful project management which is very hard to find.

Cons

The CRM functionality isn’t as advanced as pure CRM systems, but it still has 90% of what we want.

Vendor response

Thanks, Matthew! We really appreciate the review and the opportunity to work with you. We're so glad that the onboarding process was smooth!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Rock Crest Review

Reviewed 2 years ago

It is helpful but missing some key features that are needed to use it in the field.

Pros

The live tracking of when the crew checks into a service and when it is complete.

Cons

When you don't have service, you can't use it. The offline mode isn't very useful and tablet apps don't have offline mode.