FieldPulse Reviews

Pros
Ease of use is definitely a big one. It took no time to figure out what you were doing, and set up everything in there that you needed. Features is pretty extensive. We have tried other apps (cheaper ones) and found that they didn't really work for our company. We didn't need the full construction app like BuilderTrend, and needed something a bit more than for service calls, and this was the perfect in the middle app! Quality is pretty good! Has its own couple glitches, but customer service takes care of them right away! Previously, we had a system of all paper and had a gap in our communication on the jobs and such. This app helped us go virtually paperless in our timesheets, and job sheets because now everything is accessible to our users on their phones. The amount of data that it takes is next to nothing, which was a concern of our employees.

Cons
It is a bit slow at times uploading and updating your lists, especially if you have a larger list.

Rating breakdown

Likelihood to recommend: 9/10

Pros
By far, the best thing about FieldPulse is their customer service. It feels like they are more business partners sometimes, going above and beyond to tweak and improve their product to make my business run smoother and more efficiently.

Cons
Only thing I wish I could do is create custom customer statuses (categories). ex, 2017 customers, 2018 customers, ect. They kind of did this by creating customer tags, but it's not the same.

Rating breakdown

Pros
This app boosted our efficiency in our small electrical company and the result was more profits.

Cons
The app can be slow to load at times but it's improved greatly since we started using it.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I went through many other software trials looking for that perfect fit. I wanted a software that would keep up with multiple customers, multiple jobs, a great CRM, Invoicing, Payments, and an organized way to keep up with job comments and files. FieldPulse is the perfect fit for what i was looking for. The Support is amazing, they are always quick to respond with any questions that i have, and are always looking to make improvements!

Cons
The only Cons i have are that there isn't currently a sync with Xero accounting, and there is a way to currently do inventory tracking.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Customer data base and google maps integration is nice to use while driving to location. Tech support has been spot on as well.

Cons
Not being able to see customers phone number from job record and not being able to email file attachments straight from app like you can invoice or estimates.

Rating breakdown

Pros
Easy to use right out of the box. The mobile app is very responsive and the web page looks just like the app. There appear to be no differences in the two. Our field salesman will be able to use this right away. The fields on the jobs and projects are customizable and form creation is very easy. I will discover more I am sure.

Cons
Inability to integrate with QB Desktop is the only thing I think that would be better. Also maybe making the estimates customizable to allow status tracking (Open, Accepted, Closed, Lost, etc.)

Rating breakdown

Likelihood to recommend: 10/10

Pros
The responsiveness of the Fieldpulse support team is amazing. I usually have my questions answered and explained within minutes. The software is super easy to use and by FAR the easiest I have tried to integrate with Quickbooks online. It is also is very user friendly, If I was able to figure it out within a few hours of using it anyone can.

Cons
As of now I have no complaints. The app is very user friendly and even my service technicians who are not tech savvy have been able to easily learn the ins and outs of it.

Rating breakdown

Pros
Combination of lights CRM and powerful project management which is very hard to find.

Cons
The CRM functionality isn’t as advanced as pure CRM systems, but it still has 90% of what we want.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Pros
Ease of use and adjustability to set up exactly how I want it

Cons
Would like to be able to give multiple options on a single estimate

Rating breakdown

Likelihood to recommend: 10/10

Pros
Customer re odd management and scheduling have helped my business also the customer support was great

Cons
Apps have a few bugs but they are quick to respond and look into the

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use, packed with all necessary features for muy hvac business, I'll never get tired of mentioning the great customer service!!

Cons
I wish it would have pre made estimates templates where I could customize some words instead of me have it to create it from scratch. The discount feature does not work on my android devices

Rating breakdown

Likelihood to recommend: 8/10

Rating breakdown