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FreeAgent
5
112
4
48
3
12
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
FreeAgent has been voted the UK's #1 accounting software.
Table of Contents
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FreeAgent - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
FreeAgent overview
What is FreeAgent?
FreeAgent is award-winning online accounting software designed specifically for small businesses, freelancers and their accountants and bookkeepers. Over 100,000 customers use FreeAgent to manage their business accounts – with no confusing accounting jargon and a friendly team of support accountants to help them stay on track.
FreeAgent is packed full of big features for small businesses. The software helps business owners take care of their day-to-day admin, from managing expenses, running RTI-compliant payroll and time tracking, to creating and sending invoices and monitoring cashflow.
On top of this, FreeAgent has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to file VAT, RTI and Self Assessment returns directly to HMRC. FreeAgent is also Making Tax Digital compatible.
FreeAgent’s user interface
FreeAgent pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about FreeAgent?
Overall, pretty good, I didn't use it for to long due to business circumstances but it was good using an accounting softwear once you know how.
Select to learn more
Who uses FreeAgent?
Based on 179 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
FreeAgent's key features
Most critical features, based on insights from FreeAgent users:
All FreeAgent features
Features rating:
FreeAgent alternatives
FreeAgent
Starting from
10
/user
Per month
QuickBooks Online
Starting from
38
Per month
QuickBooks Enterprise
Starting from
2210
Per year
Xero
Starting from
25
Per month
FreeAgent pricing
Pricing plans
Pricing details:
User opinions about FreeAgent price and value
Value for money rating:
To see what individual users think of FreeAgent's price and value, check out the review snippets below.
Aidan O.
Magician
Jhonny D.
Senior IT Manager
FreeAgent integrations (12)
Integrations rated by users
We looked at 179 user reviews to identify which products are mentioned as FreeAgent integrations and how users feel about them.
Integration rating: 3.0 (3)
Integration rating: 3.5 (3)
Integration rating: 5.0 (2)
“It has been making it easy to plan and allocate project resources.”
Sara S.
Business Development Pharmaceutical and Healthcare
Integration rating: 4.5 (2)
“AMAZING. So much time saved processing purchase invoices.”
Lia O.
Vice President
Integration rating: 5.0 (1)
“For client signatures, ie: eFile forms and engagement letters.”
Jennifer R.
Office Manager
Integration rating: 5.0 (1)
“We use Zapier to connect our boards and automate some of our projects.”
Patricia D.
Manager Business Administration
FreeAgent customer support
What do users say about FreeAgent customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of FreeAgent customer support.
Widely noted by reviewers, FreeAgent’s support team responds quickly, provides detailed answers, and is knowledgeable about user issues.
A significant portion of users appreciate the friendly, helpful staff and the ease of reaching real people for prompt assistance.
A minority of users report that support sometimes offers complicated workarounds or fails to resolve issues due to software limitations.
Support options
Training options
To see what individual users say about FreeAgent's customer support, check out the review snippets below.
“They are very helpful when I do not understand something and they also are willing to look at issues rather than expect me to sort.”
Matthew H.
Operations Manager
“Apart from great software, the customer service is amazing.”
Glen S.
Director
FreeAgent FAQs
Q. Does FreeAgent support mobile devices?
FreeAgent supports the following devices:
Android, iPhone, iPad
Q. What level of support does FreeAgent offer?
FreeAgent offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base
