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Hopstack Logo

Digital warehousing platform for seamless fulfillment

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Hopstack Pricing, Features, Reviews and Alternatives

Hopstack product overview

What is Hopstack?

Hopstack is a warehouse and fulfillment operating system helping e-commerce, retail, and 3PL companies drive operational excellence in warehousing operations and empowering warehouse managers with real-time visibility into every process and activity involved in the order fulfillment lifecycle. The platform bridges the gap between an ERP and a legacy WMS by enhancing efficiency and enabling granular visibility at every step of the fulfillment process. Hopstack's platform empowers businesses to gain control of their warehouse operations, eliminate chokepoints and improve fulfillment throughput without scaling costs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Chat
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars
In Person

Hopstack pricing information

Value for money

4.8

/5

4

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Hopstack features

Functionality

3.8

/5

4

Total features

67

9 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
API
Workflow Management
Data Import/Export

Hopstack users reviews

Overall Rating

4.3

/5

4

Positive reviews

75

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

2

1

1

0

0

SR
AvatarImg

Sajid R.

Warehousing, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very promising software for warehouses running B2C and B2B services

Reviewed a year ago

So far so good, warehouse operations are smooth and the team at Hopstack is extremelyhelpful, we love how they make sure to respond to any queries on a short notice, round the clock.

Pros

Hopstack comes with very strong ready to use integrations with most of the other software that a business can think of, including robotics and best know ERPs like SAP, Oracle and last mile delivery partners like DHL, FedEx and almost all the marketplaces like Amazon, Shopify, Ebay, Flipkart. And seamless integrations with relevant hardware platforms. You can also run Hopstack on any phone (not recommended for heavy warehouse users). Hopstack has superb dashboards that covers different aspects of the operations and can help you monitor KPIs.Multiple picking strategies like wave, shelf life expiry handling, strong inventory and order management.

Cons

Some of the features are still in testing like 3PL Billing. There are some additional reports that we would like to see like Items expiry and ageing. Most of the globally used platforms come as out-of-the-box integration but there are some specific location based integrations that we would love to see.

CF
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Caleb F.

Warehousing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Future of Prep Centers

Reviewed 2 years ago

Hopstack has been a joy to work with. They are attentive to their work and their customers and even our customers if there is any issue. Most of their competition feels like you purchase the software and that is the end of story. Hopstack asks how can we make it better for you. They have all of these different modules that can be configured to fit your needs and ideal workflow. They constantly think of their customers, I cannot count how many times I will talk to my main point of contact [SENSITIVE CONTENT], and he will say, 'I was talking with ____ and we thought of a better way to do this, we put it development and should have it to you by next week.'

Pros

The pros are so vast I want you to read the whole thing. I want to share how easy this platform is to operate. My grandpa (78) grew up on a ranch and drove a truck for his entire life. At 78 he retired from driving and came to work for us. Training him took about 2 hours and he understood the platform after 1 day and operates without any technical issues. To put this in perspective he still doesn't know how to operate his iPhone that he has had since 2018.

Cons

The only con is Hopstack extensively tests every feature sometimes to the point the release of the feature is delayed, but it has always been worth the wait because of the functionality the new feature brings. The do not release beta versions and are always working out of the box.

RA
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Radwan A.

Logistics and Supply Chain, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for 3PL looking for multi-client capabilities

Reviewed 7 months ago

We are having a great experience with the Hopstack platform. And we appreciate the continuous support provided by the team.

Pros

Hopstack's robust features and functions have helped us simplify our day-to-day operations to handle multiple clients. Their customer support is responsive and very helpful. They are constantly working on updating the features that are specific to 3PL. We particularly love how seamlessly the platform handles FIFO compliances for the kind of goods we deal in.

Cons

There are some delays at times with implementation, mainly due to data mapping issues. At times, some features do not function as expected.

LG
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Leslie G.

Telecommunications, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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George Butler Associates

Reviewed 4 months ago
Pros

The implementation team was fantastic. We asked for a highly customized process in the beginning and Hopstack delivered. The team was always available either via email or Slack and was able to schedule calls very quickly. Also, the [sensitive content hidden] was great. He was involved more than one would expect and was always willing to talk through our requests and figure out the best solution.

Cons

I think this might have been their first NetSuite integration. After the first month of little to no progress with the integration, we got our NetSuite consultants involved and the integration took off. The Hopstack team wasn’t hesitant to reach out to our consultants if they needed help and were very thorough in the integration.

Hopstack FAQs

Q. What type of pricing plans does Hopstack offer?

Hopstack has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Hopstack?

Hopstack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Hopstack support?

Hopstack supports the following languages:
English


Q. Does Hopstack offer an API?

Yes, Hopstack has an API available for use.


Q. What other apps does Hopstack integrate with?

Hopstack integrates with the following applications:
UBS, Wix, EasyParcel, Sellercloud, WooCommerce, Order Desk, EasyPost, FedEx Ship Manager, Infor Cloud ERP, Odoo , Houzz Pro, NetSuite, Kinetic, ShipStation, Shiprocket, Squarespace, Fluence, Stamps.com, Xero, Shippo, BigCommerce, Endicia, WISH, Zoho Invoice, Shopify


Q. What level of support does Hopstack offer?

Hopstack offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base

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