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MaintainX Logo
MaintainX

Manage Maintenance and Operations. Without the Paper Stacks.

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MaintainX Pricing, Features, Reviews and Alternatives

MaintainX product overview

Price starts from

0

Per month

Flat Rate

What is MaintainX?

MaintainX is a mobile-first work order and procedure digitization software which helps factory frontline teams know exactly what they need to do and how to do it with centralized safety procedures, environmental checklists, tooling and gauge reporting, maintenance procedures, training checklists, and auditing/inspection workflows. MaintainX allows users to digitize paper procedures such as inspections, safety, checklists, etc, and receive real-time insights from the field. MaintainX is designed for facility, property, restaurant and manufacturing managers.

Key benefits of using MaintainX

• A simple form builder enables users to create checklists, gauge readings, procedures, and more easily. Users can save and reuse forms as templates.

• Unlimited photos allow users to upload as many photos as they need to illustrate a problem. MaintainX also supports unlimited work orders, assets, locations, and messages.

• MaintainX runs natively on any device, giving users the flexibility to access and manage work orders via any desktop web, iOS, Android or iPad device.

• Commenting and in-app messaging tools support a collaborative workflow, helping all team members stay organized and informed.

• Automatic mobile or desktop status updates streamline communication between technicians, maintenance workers, and managers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Videos
Webinars
In Person
Documentation
Live Online

MaintainX pricing information

Value for money

4.7

/5

286

Starting from

0

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

MaintainX features

Functionality

4.5

/5

286

Total features

146

17 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
API
Customizable Reports
Workflow Management

MaintainX users reviews

Overall Rating

4.8

/5

286

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.28/10
Rating distribution

5

4

3

2

1

221

60

4

1

0

Pros
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Cons
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Better Than Any Other Work Order Software or Mobile App

Reviewed 3 years ago

We are a full scale IT department and we have been able to respond more quickly to our end users needs. It has allowed us to be more focused on customer service and time management. MaintainX has also allowed us the ability to be able to enter work orders on the fly so we do not forget to take care of something. I have not worked with any other software or app that has given us this type of functionality with so much ease and value for the price.

Pros

The ease of functionality in creating work orders for myself, staff and end users. The ability to easily create repeating work orders for backup and preventative maintenance items. The reporting dashboard is really nice and allows me to see a well rounded view of where we stand. I think I most enjoy how fast the app notifies me of a new request and status updates.

Cons

I would like to see the ability to have work orders created based on known email addresses as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

User friendly maintenance program

Reviewed a month ago

Over all the system has been very helpful for our business and very helpful for our inspections that we have for certain certifications.

Pros

Keeps good records of all our equipment histories. Easy to write procedures for maintenance steps. Keeps maintenance team on track.

Cons

Some times when we set up a repeating work order it will repeat for a long time and all of a sudden it stops repeating the work order then I will have to go back and reschedule.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

decent for an entry level program

Reviewed 6 months ago

Decent program to track work orders and manage assets. Very easy to use. Mobile app is helpful. not impressed with overall features and functionality. Data input way too time consuming.

Pros

Very easy to use, mobile app is helpful.

Cons

inability to mass edit in spreadsheet format, worksheets are time consuming and basic. Lack space to input details such as component info for equipment, specs, etc. Lack of many desired features and functionality. mobile app doesnt show all info or allow editing of info when it comes to inventory control etc.

Vendor response

Hi there, Thanks for leaving a review for MaintainX. We are sorry to hear that your experience has been anything less than exceptional so far. We have a team available to assist with data input and help set up your organization for you. We would love the opportunity to learn more about your feedback and ensure that we have enabled all the functionality you are looking for. If we are missing any functionality, our team would love to understand what you need so we can include it on our roadmap. Feel free to reach out to us at your earliest convenience. Best, MaintainX

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Would be lost without MaintainX

Reviewed 2 months ago

I could not be happier with the system MaintainX has helped me build. In fact, MaintainX is helping us spread this powerful tool to all of our sites.

Pros

Easyto use, fully featured CMMS system. Top notch customer service and support. MaintainX will instantly change how you do things. The file cabinets and binders will be gone for ever and your data will know be at your finger tips.

Cons

After over 2 years of use I can't find anything not to like.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software at a far price!

Reviewed 2 months ago

MaintainX as a tool has been great to use and there team are great to work with.

Pros

MaintainX has helped us bring all our WO's and PM's in to one took that keeps us on track. No more wasting tome with Word Docs, Outlook schedules & inputting info by hand into Excel. The more we use it the more we like it.

Cons

I would like to have a dashboard so I could just look and see who was working on what but that is a small problem.

MaintainX FAQs and common questions

Q. What type of pricing plans does MaintainX offer?

MaintainX has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of MaintainX?

MaintainX has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does MaintainX support?

MaintainX supports the following languages:
English, French, Spanish


Q. Does MaintainX support mobile devices?

MaintainX supports the following devices:
Android, iPad, iPhone


Q. Does MaintainX offer an API?

Yes, MaintainX has an API available for use.


Q. What other apps does MaintainX integrate with?

MaintainX integrates with the following applications:
SAP Business One


Q. What level of support does MaintainX offer?

MaintainX offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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